
Please adhere to the following guidelines so that all fans may enjoy their experience at Rate Field.
Entrance Security Policies
In an effort to ensure the safety of all, guests entering Rate Field will enter through upright metal detectors and all carry-in items will be searched. To allow for these security measures, guests are encouraged to arrive at the ballpark early. Our gates open 90 minutes prior to the first pitch (Opening Day the gates open 2 hours prior to first pitch).
Here are some helpful hints to allow for easier access into the ballpark:
- When approaching the walk-through metal detectors, please remove cell phones, cameras, tablets, laptops and other large metal objects. Please do not remove any jackets, belts, coins, wallets, watches, or other objects of similar size. It is illegal for anyone to enter or attempt to enter the ballpark with a firearm, regardless of permit.
- For the comfort and security of all our guests, we do not allow fans to enter Rate Field with hazardous or disruptive items. Samples of items that are not permitted into the ballpark include selfie sticks, boom boxes, inflatable balls, Frisbees, laser pointers, fireworks, footballs and weapons of any kind.
- Please adhere to the guidelines so that all fans may enjoy their experience at Rate Field.
BAG POLICY:
Permitted Bags
Bags that are clear plastic, vinyl or PVC and do not exceed 12” by 12” by 6” (e.g., clear tote bags, one-gallon plastic freezer bag (i.e., Ziploc bag), etc.); provided, however that buckles, grommets, hardware or other décor may not conceal any part of the bag
Small non-clear clutch bags measuring 9” by 5” by 2” or smaller, with or without a handle or strap
Diaper bags (when child is present- subject to additional search)
Medically necessary bags (subject to additional search)
Prohibited Bags
Any non-clear bag larger than 9” by 5” by 2"
Backpacks (including clear backpacks)
Soft-sided coolers, hard coolers or ice chests
Drawstring bags
Luggage of any kind
Computer bags
Any clear or non-clear bag larger than 12” by 12” by 6
Exceptions may be made for diaper bags and other bags used for medical reasons.
PROHIBITED ITEMS include but are not limited to the following items:
- Aerosol cans (i.e., sunscreen, hair spray)
- Alcohol or liquids other than a factory-sealed plastic water bottle or empty plastic bottle, no larger than one (1) liter
- Animals, with the exception of service animals to aid guests with disabilities and pre-registered dogs on Dog Days.
- Backpacks of any kind, including clear backpacks
- Bags that do not comply with the current bag policy
- Baseball bats
- Camera with detachable lenses more than 8 inches
- Drones or unmanned aerial vehicles
- Explosives, fireworks or flammables
- Glass/metal/aluminum containers, bottles or cans (including tumblers, thermoses and flasks)
- Hard-sided bags or containers
- Inflatables (i.e., beach balls, balloons)
- Illegal drugs or substances
- Laser pointers/pens
- Masks or costumes, with the exception of masks used for medical reasons
- Noisemakers of any type (e.g., air horns, bells, plastic horns, personal safety alarms, etc.)
- Obscene or indecent clothing, offensive in nature, contains disparaging, commercial, political or obscene content.
- Projectiles (i.e., frisbees, footballs)
- Sticks, brooms, poles, selfie sticks or tripods
- Signs or banners larger than 24” x 36” or flags larger than 3’ x 5’. Signs and flags should not interfere with the game itself, your fellow guests’ enjoyment of the game, or be offensive, disparaging, or political in nature
- Skateboards, hoverboards or other personal recreation vehicles, except for ADA-required devices
- Toy guns or toy knives (including, without limitation, water guns)
- Tobacco products: pursuant to the Smoke-Free Illinois Act and City of Chicago Ordinance, the use of cigarettes, electronic cigarettes, and chewing tobacco are prohibited inside the ballpark.
- Umbrellas with metal tips and umbrellas larger than 10 inches (small, collapsible umbrellas are permitted)
- Weapons (including but not limited to pepper spray, pocketknives, or firearms)
- Any other items deemed inappropriate or dangerous by ballpark personnel
PERMITTED ITEMS include but are not limited to the following items:
- Bags that comply with our current bag policy
- Cameras or video cameras without detachable lenses larger than 8 inches, provided they do not interfere with the game or other guests’ enjoyment of the game.
- Medical equipment (breast pumps, insulin, epi-pens, oxygen and other necessary medical devices)
- Food - Single-serving food items may be brought into the stadium, if it is contained in one of the approved bags under the current bag policy, or carried in your hands so the food items can be safely screened by security
- Small collapsible umbrellas
- Strollers – smaller umbrella-style may be folded to fit under seat. Strollers too large to fit at your seat, may be checked in at any Guest Relations Booth
- Water Bottle - one (1) factory-sealed plastic bottle or empty plastic bottle, no larger than one (1) liter
- Exceptions may be made to the above list and are at the discretion of ballpark personnel
Text Your Concerns to Security Line (773-754-4357)
If a guest experiences difficulties with other guest(s) in the ballpark or needs assistance for any other issue (medical, security, etc.), they are encouraged to use their mobile phone to anonymously text your concerns to 773-754-4357. A reply message will be sent to your phone by our Command Center personnel and the appropriate staff member will be dispatched to the location as needed. Standard text messaging rates may apply.
Fan Code of Conduct
Major League Baseball and the Chicago White Sox are committed to creating a safe, inclusive and enjoyable fan experience at Rate Field. The use of offensive language or display in gestures towards another person's race, ethnicity, gender, religion, disability, sexual orientation or national origin by any fan, toward another person, is unacceptable and inconsistent with the spirit of the game. Any person that engages in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language, including betting related speech and behavior, directed at guests, venue personnel, players, umpires, officials, or anyone else will be subject to ejection from the ballpark.
Intervention with an impaired or intoxicated Guest will be handled in a prompt and safe manner.
Our Guests' experience will not be disrupted by unruly actions or behavior of others, including unauthorized persons entering the playing field, or throwing any object, including baseballs onto the field.
Guests will show their tickets when requested and sit only in their ticketed seats.
Guests should refrain from wearing indecent clothing or otherwise detracts from the experience of other guests.
The use of any tobacco products of any kind (smoking electronic cigarettes and smokeless tobacco) is strictly prohibited in Rate Field pursuant to the Smoke-Free Illinois Act 95-0017.
Per MLB policy, drones are strictly prohibited on Rate Field and White Sox property, including parking lots.
Anyone not adhering to our polices is subject to ejection from the park or arrest.
Universal Ground Rules
For a list of Universal Ground Rules, please visit the Ground Rules page.
