Globe iconLogin iconRecap iconSearch iconTickets icon
The Official Site of the Cincinnati Reds

Access Guide for Guests with Disabilities

Accessible Parking

SP+Central Parking System manages the parking and onsite traffic operations at Great American Ball Park. SP+Central Parking is a transportation management company engaged in the leasing, management and ownership of commercial parking facilities. SP+Central Parking's mission is to operate a global parking and transportation management company dedicated to integrity, growth, professionalism, value and leadership and providing quality service to customers and clients. SP+Central Parking Systems can be contacted at the following:

SP+Central Parking Systems
99 E. Second St.
Cincinnati, OH 45202
(513) 946-8100

Great American Ball Park Parking Tips:

  • Parking for Great American Ball Park is located on both the east and west sides of the ballpark.
  • For information on Accessible Parking, please see "Accessible Access" information, located under "A."
  • Single game accessible parking is available to accessible guests in the eastern section of Central Riverfront Garage for $20 or in the East Garage for $10. These spaces are pay-upon-entry and are sold on a first come, first served basis, based on availability.
  • Handicap parking passes valid for Central Riverfront Garage can be purchased in advance by contacting the Reds at 513-765-7400, option 3.

On-Site Parking: Day of game parking is offered in the eastern side of Central Riverfront Garage for $20, the western side of Central Riverfront Garage for $15, East Garage for $10, Broadway Ave Lot for $20 or the Western Lots B or D for $10. These areas are pay-upon-entry and are sold on a first come, first served basis, based on availability.

The Great American Ball Park parking lots open 3 hours before game time.

Main Parking Options: Visit Banksparking.com or reds.com/parking for more information.

Accessible parking / Drop off: The accessible pickup/drop-off zone is located on Joe Nuxhall Way, from Second Street to Mehring Way, along the west side of Great American Ball Park. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and drop-off locations.

Bus Parking: The Cincinnati Reds, in conjunction with the City of Cincinnati, Hamilton County and Metro, are happy to accommodate buses in the Riverfront Transit Center. The Transit Center is a parking tunnel located under Second Street and accessible from either end. It is the responsibility of the group leader to make arrangements for bus parking.

Due to the increased capacity in the Riverfront Transit Center, advance bus parking reservations are no longer necessary. Directions to the Transit Center will be sent to the group leader. Please share these directions with your bus driver.

All special-needs groups should make arrangements directly with the Reds prior to the game date by calling (513) 765-7600.

Accessible Seating/Companion Seating

Alternative Format Materials

Braille and tactile signs are located throughout the facility.

Assistive Listening Devices

Captioning

Drop-off/Pick Up Areas

Elevators/Escalators

Emergency Evacuation

In the event of an emergency evacuation, Reds staff will direct Guests to the closest exit. Ushers and Security in each area of the ballpark have been trained to provide added assistance those Guests with a disability.

Entry and Carry in Policy

The majority of Great American Ball Park Entrances are on accessible routes. Gates A, B, C, and H are at street level, while Gates D and E are on the Suite Level. Gate D is accessible to Suite Holders only and can be accessed by ramp, elevator, or escalator. Gate E is accessible to all Guests by ramp, elevator, or escalator.

To ensure the safety of all Guests, players and employees, carry-in items will be inspected prior to entrance into the ballpark or at any time while inside the ballpark. Bags, backpacks, purses, etc. larger than 16" x 16" x 8" will not be permitted into the ballpark in accordance with the Major League Baseball size requirement.

Below is a short list of items that are prohibited to be brought into Great American Ball Park.

  • Aerosols (spray sunscreen and bug spray permitted)
  • Animals (with the exception of Service Animals)
  • Masks
  • Hoverboards
  • Bodysuits
  • Selfie Sticks
  • Obscene or indecent clothing
  • Pocket knives with blades longer than 3"
  • Tripods or Monopods
  • Alcoholic Beverages
  • Items not able to be inspected
  • Weapons of any kind
  • Sticks, bats, poles, or clubs
  • Bags larger than 16"x16"x8"
  • Hard-Sided Coolers
  • Drones
  • Explosive Materials or Devices
  • Noisemakers
  • Illegal Substances or Paraphernalia
  • Laser pens or pointers
  • Frisbees or Beach Balls
  • Signs or banners that are derogatory, vulgar, or political in nature. These also must fold and fit in the 16"x16"x8" box
  • Glass bottles, cans, and opened plastic bottles. Sealed plastic bottles of non-alcoholic beverages are permitted

*This list is not all-inclusive and the Reds reserve the right to edit this at any time.

If you have a question as to whether or not you can bring something to Great American Ball Park, please call 513-765-7000.

Fan Texting

In the event that you have an issue while at Great American Ball Park and need to reach Reds Staff, you can text "REDS" and your issue to 69050. Security Staff will reply and staff will be dispatched to your area, if needed. Text STOP to cancel or HELP for info. Message and data rates may apply.

First Aid

Guest Services

Public Transportation

Queen City Metro can be reached at (513) 621-4455 for schedules and information regarding bus transportation throughout Hamilton County. ACCESS provides transportation throughout Hamilton County for the disabled. Please call (513) 632-7590 for more information. Guests seeking bus service to and from Northern Kentucky can contact the Transit Authority of Northern Kentucky (TANK) at (859) 331-8265.

The Cincinnati Bell Connector is an electric mode of transportation operating in its first phase on a 3.6 mile loop connecting key communities in the city's urban core.

Running up to 18 hours a day and 365 days a year, the streetcar is a vital complement to the city's existing metro and other transportation systems.

Below is the service schedule for the Cincinnati Bell Connector:

Hours of Operation:
Monday-Thursday: 6:30 a.m. - midnight
Friday: 6:30 a.m. - 1 a.m.
Saturday:   8 a.m. - 1 a.m.
Sunday and holidays: 9 a.m. - 11 p.m.

Quiet Room

A quiet room can be made available upon request. Please see the Guest Relations staff at Section 119 or 420 to be escorted to the room.

Restrooms/Family Restrooms

 

    Service Animals

    Stadium Seating Chart

    For more detailed information, visit the Great American Ball Park Seating Map.

    Suites

    Whether you are hosting important clients or celebrating special occasions with family or friends, the suites at Great American Ball Park provide an intimate, first-class game experience unlike anywhere else in the ballpark. Accommodating up to 16 guests, Great American Ball Park's Luxury Suites amenities include; indoor and outdoor seating, outstanding views of the playing field, elegant finished entertainment area including buffet counter, bar, refrigerator and ice maker, gourmet food and beverage options, personal Suite Attendant and a private suite entrance & restroom. All Party Areas are ADA accessible. All Suites are ADA accessible and have 2 removable seats at the top row of seating for wheelchairs/scooters. For more information about luxury suites options, please contact the Reds Premium at (513) 765-7210 or reds.com/premium.

    Ticket Information

    Advance Ticket Sales

    Online: reds.com/tickets

    Phone: In Greater Cincinnati, call Tickets.com at (513) 381-REDS (7337).
    Outside Greater Cincinnati, call Tickets.com at (877) 647-REDS (7337).

    In Person: Reds Main Ticket Office
    CrosleyTerrace Great American Ball Park
    100 Joe Nuxhall Way

    Accessible Seating: Visit reds.com/tickets, Call Tickets.com at (513) 381-REDS (7337), or call (877) 647-REDS (7337) or contact the Reds Box Office at (513) 765-7400, option 3.

    Child Admittance: Great American Ball Park offers complimentary admission to children 3 years of age and under. However, we do request that these children sit on their parents' or guardians' laps and not occupy additional seats. Promotional giveaway items are only available for ticketed guests. Tickets for children 4 years and older are priced the same as adult tickets.

    Ticket Gift Certificates: May be purchased by calling the Reds at (513) 765-7400 (option 3), at the Main Ticket Office at Great American Ball Park, and online at reds.com/tickets.

    Lost or Stolen Tickets: Please report any lost or stolen tickets immediately to the Reds Ticket Office at (513) 765-7400, option 3.

    Payment Options: Accepted payment methods include cash, checks (accepted at least three weeks prior to ticketed event and in person with valid driver's license), VISA, MasterCard, American Express and Discover.

    Rain Check Policies: In the event a regulation home game is not played, your rain check may be exchanged, subject to availability, at the main ticket office for a ticket of the same or lower price for any subsequent regular game during the current season. Dates for exchange are at the discretion of the Reds. Check reds.com/rainouts for valid rain check dates. Note that all paid Season Suite, Season Diamond and Cincinnati Bell Technology Pavilion Seat Holders should follow the rain check instructions located on the back of their ticket. A rain check of a complimentary ticket (face value of $0.00) is not a valid rain check.

    Ticket Office Business Hours:
    Great American Ball Park
    Crosley Terrace
    100 Joe Nuxhall Way.
    Gameday: Monday-Sunday: 9 a.m. until the end of the seventh inning
    Non-Gameday: Monday-Friday: 9 a.m. to 5 p.m.; Saturday: 10 a.m. to 4 p.m.
    (Once single game tickets go on sale.)

    North Ticket Office:
    (North side of Great American Ball Park)
    Gameday: Opens one and a half hours (1.5) before game time; closes at the end of the third inning
    Non-Gameday: Closed

    Water Fountains

    Wheelchair Services

    Comments/Suggestions/Questions

    The Cincinnati Reds take pride in stadium accessibility. It is our goal to make sure everyone is able to enjoy Reds baseball in a safe and comfortable environment. Please feel free to call 513-765-7000 with any comments or suggestions on how we can improve your experience.