The Reds are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark. Great American Ball Park is a fully accessible ballpark for all Guests. Accessible parking is available in the East section of the Central Riverfront Garage (formerly called the Great American Ball Park Parking Garage) for $20 and in the East Garage for $10. While the number of accessible parking spaces is more than adequate, Guests are still encouraged to arrive at the time gates open to improve their chances of obtaining an accessible parking space.
Access Guide for Guests with Disabilities
The Reds are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark, including those Guests with a disability. Great American Ball Park is a fully accessible ballpark for all Guests.
- Accessible Parking
- Accessible Seating/Companion Seating
- Alternative Format Materials
- Assistive Listening Devices
- Captioning
- Drop-off/Pick Up Areas
- Elevators/Escalators
- Emergency Evacuation
- Entry and Carry in Policy
- Fan Texting
- First Aid
- Guest Services
- Public Transportation
- Quiet Room
- Restrooms/Family Restrooms
- Service Animals
- Stadium Seating Chart
- Suites
- Ticket Information
- Water Fountains
- Wheelchair Services
- Comments/Suggestions/Questions
Accessible Parking
SP+Central Parking System manages the parking and onsite traffic operations at Great American Ball Park. SP+Central Parking is a transportation management company engaged in the leasing, management and ownership of commercial parking facilities. SP+Central Parking's mission is to operate a global parking and transportation management company dedicated to integrity, growth, professionalism, value and leadership and providing quality service to customers and clients. SP+Central Parking Systems can be contacted at the following:
SP+Central Parking Systems
99 E. Second St.
Cincinnati, OH 45202
(513) 946-8100
Great American Ball Park Parking Tips:
- Parking for Great American Ball Park is located on both the east and west sides of the ballpark.
- For information on Accessible Parking, please see "Accessible Access" information, located under "A."
- Single game accessible parking is available to accessible guests in the eastern section of Central Riverfront Garage for $20 or in the East Garage for $10. These spaces are pay-upon-entry and are sold on a first come, first served basis, based on availability.
- Handicap parking passes valid for Central Riverfront Garage can be purchased in advance by contacting the Reds at 513-765-7400, option 3.
On-Site Parking: Day of game parking is offered in the eastern side of Central Riverfront Garage for $20, the western side of Central Riverfront Garage for $15, East Garage for $10, Broadway Ave Lot for $20 or the Western Lots B or D for $10. These areas are pay-upon-entry and are sold on a first come, first served basis, based on availability.
The Great American Ball Park parking lots open 3 hours before game time.
Main Parking Options: Visit Banksparking.com or reds.com/parking for more information.
Accessible parking / Drop off: The accessible pickup/drop-off zone is located on Joe Nuxhall Way, from Second Street to Mehring Way, along the west side of Great American Ball Park. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and drop-off locations.
Bus Parking: The Cincinnati Reds, in conjunction with the City of Cincinnati, Hamilton County and Metro, are happy to accommodate buses in the Riverfront Transit Center. The Transit Center is a parking tunnel located under Second Street and accessible from either end. It is the responsibility of the group leader to make arrangements for bus parking.
Due to the increased capacity in the Riverfront Transit Center, advance bus parking reservations are no longer necessary. Directions to the Transit Center will be sent to the group leader. Please share these directions with your bus driver.
All special-needs groups should make arrangements directly with the Reds prior to the game date by calling (513) 765-7600.
Accessible Seating/Companion Seating
Great American Ball Park has accessible seating available in the seating areas. Accessible seating areas are equipped with electrical outlets for recharging purposes at no cost to the Guest.
Accessible seating is located in the last rows of Infield Box, Field Box, Terrace Line, Terrace Outfield, Mezzanine, Outer Mezzanine and View Level Box. The top accessible row of each section does have electrical outlets available for use.
All ADA seating is accessible by elevators and ramps.
Alternative Format Materials
Braille and tactile signs are located throughout the facility.
Assistive Listening Devices
Guests can request the use of Assisted Listening Devices (ALD) at any TriHealth Fan Accommodation Station in Great American Ball Park.
Guests with radios are permitted to listen to their radios provided the volume does not disturb the Guests in the immediate area. Headphones are encouraged for portable radio usage inside Great American Ball Park.
Captioning
The Cincinnati Reds provide two dedicated captioning boards to provide a readily accessible experience for patrons of Great American Ball Park who are deaf or hard of hearing. The dimensions of the dedicated center-field captioning board are 3.1 feet x 22 feet with a font size of one foot per each of its two lines of text. In order to provide captioning to patrons seated in the outfield sections of the ballpark, the Reds have also added a dedicated captioning board along the first-base line of the ballpark. The dimensions of the first-base captioning board are 3.1 feet x 17 feet with a font size that is also one foot per each of its two lines of text. In addition to in-bowl captioning, for the 2017 season the Reds will caption the game broadcasts in all club areas of the ballpark through closed captioning on televisions dispersed throughout the club areas.
Drop-off/Pick Up Areas
The accessible pickup/drop-off zone is located on the east side of Joe Nuxhall Way, from Freedom Way to Mehring Way, on the west side of Great American Ball Park. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and drop-off locations.
A limited pickup/drop off zone is located at the corner of Johnny Bench Way and Mehring Way, on the southeast corner of the ballpark. Guests may enter the building through the Elevator Entrance on that corner.
Elevators/Escalators
For the convenience of our Guests requiring special assistance, 7 public elevators and 3 escalators are located throughout Great American Ball Park.
- 1 escalator inside Great American Ball Park located near Gapper's Alley. This escalator transports Guests from the Terrace Level to the View Level. However, this escalator does not access the Suite or Club Level.
- 1 escalator located inside of the Kroger Fan Zone adjacent to the Reds Hall of Fame. This escalator transports Guests from the Terrace Level to the Club Level. Upon reaching the Club Level, Guests can use an adjacent escalator to reach the View Level.
- Elevators can be found behind Sections 101, 110, 121, 127, and 135.
Emergency Evacuation
In the event of an emergency evacuation, Reds staff will direct Guests to the closest exit. Ushers and Security in each area of the ballpark have been trained to provide added assistance those Guests with a disability.
Entry and Carry in Policy
The majority of Great American Ball Park Entrances are on accessible routes. Gates A, B, C, and H are at street level, while Gates D and E are on the Suite Level. Gate D is accessible to Suite Holders only and can be accessed by ramp, elevator, or escalator. Gate E is accessible to all Guests by ramp, elevator, or escalator.
To ensure the safety of all Guests, players and employees, carry-in items will be inspected prior to entrance into the ballpark or at any time while inside the ballpark. Bags, backpacks, purses, etc. larger than 16" x 16" x 8" will not be permitted into the ballpark in accordance with the Major League Baseball size requirement.
Below is a short list of items that are prohibited to be brought into Great American Ball Park.
- Aerosols (spray sunscreen and bug spray permitted)
- Animals (with the exception of Service Animals)
- Masks
- Hoverboards
- Bodysuits
- Selfie Sticks
- Obscene or indecent clothing
- Pocket knives with blades longer than 3"
- Tripods or Monopods
- Alcoholic Beverages
- Items not able to be inspected
- Weapons of any kind
- Sticks, bats, poles, or clubs
- Bags larger than 16"x16"x8"
- Hard-Sided Coolers
- Drones
- Explosive Materials or Devices
- Noisemakers
- Illegal Substances or Paraphernalia
- Laser pens or pointers
- Frisbees or Beach Balls
- Signs or banners that are derogatory, vulgar, or political in nature. These also must fold and fit in the 16"x16"x8" box
- Glass bottles, cans, and opened plastic bottles. Sealed plastic bottles of non-alcoholic beverages are permitted
*This list is not all-inclusive and the Reds reserve the right to edit this at any time.
If you have a question as to whether or not you can bring something to Great American Ball Park, please call 513-765-7000.
Fan Texting
In the event that you have an issue while at Great American Ball Park and need to reach Reds Staff, you can text "REDS" and your issue to 69050. Security Staff will reply and staff will be dispatched to your area, if needed. Text STOP to cancel or HELP for info. Message and data rates may apply.
First Aid
First Aid Stations are staffed with trained medical personnel affiliated with TriHealth's Bethesda North and Good Samaritan Hospital.
Guests will find the Great American Ball Park First Aid Stations in the following locations:
- Terrace Level near Sections 125-126.
- On the Terrace Level near Sections 109-110.
- View Level near Section 411.
The medical personnel are on duty for all games and events. Should emergency medical services or medical assistance be needed, please refer to the nearest directional signage or ask any member of the Great American Ball Park staff.
Guest Services
Reds Guest Relations Representatives assist our Guests from our Fan Accommodation locations behind Section 119 and Section 420. They are available to:
- Give directions
- Resolve ticket issues
- Store strollers and mobility aids
- Check out assistive listening devices
Public Transportation
Queen City Metro can be reached at (513) 621-4455 for schedules and information regarding bus transportation throughout Hamilton County. ACCESS provides transportation throughout Hamilton County for the disabled. Please call (513) 632-7590 for more information. Guests seeking bus service to and from Northern Kentucky can contact the Transit Authority of Northern Kentucky (TANK) at (859) 331-8265.
The Cincinnati Bell Connector is an electric mode of transportation operating in its first phase on a 3.6 mile loop connecting key communities in the city's urban core.
Running up to 18 hours a day and 365 days a year, the streetcar is a vital complement to the city's existing metro and other transportation systems.
Below is the service schedule for the Cincinnati Bell Connector:
Hours of Operation:
Monday-Thursday: 6:30 a.m. - midnight
Friday: 6:30 a.m. - 1 a.m.
Saturday: 8 a.m. - 1 a.m.
Sunday and holidays: 9 a.m. - 11 p.m.
Quiet Room
A quiet room can be made available upon request. Please see the Guest Relations staff at Section 119 or 420 to be escorted to the room.
Restrooms/Family Restrooms
Public Restrooms are conveniently located throughout Great American Ball Park. All restrooms at Great American Ball Park have diaper-changing stations available and are accessible to Guests with disabilities.
Terrace Level
- Men's: 104, 109, 114, 116, 126, 136, 142
- Women's: 101, 106, 108, 115, 117, 128, 134, 141
- Family: 101, 109, 120, 127, 136
View Level
- Men's: 404, 412, 417, 419, 425, 429, 435
- Women's: 403, 410, 415, 417, 423, 427, 433
- Family: 413, 437
Service Animals
In accordance with ADA Guidelines, service dogs and service dogs in training are welcome at Great American Ball Park. The service dog must be required because of the attending Guests disability and be trained to work or perform a task related to that.
Service dogs must be harnessed, tethered, or leashed, unless those devices interfere with the service dog's work or the Guests disability prevents these devices from being used. In that case, the Guest must maintain control of the dog through voice, signal, or other effective controls.
The grassy berms outside the Re-Entry Gate by Gate A has been designated as the animal relief area.
Reds Staff may ask for your ticket location. While service dogs are permitted, some members of the public are unaware of this. Reds staff will note where you are sitting to prevent other Guests from interfering with the work of the service dog.
Stadium Seating Chart
For more detailed information, visit the Great American Ball Park Seating Map.
Suites
Whether you are hosting important clients or celebrating special occasions with family or friends, the suites at Great American Ball Park provide an intimate, first-class game experience unlike anywhere else in the ballpark. Accommodating up to 16 guests, Great American Ball Park's Luxury Suites amenities include; indoor and outdoor seating, outstanding views of the playing field, elegant finished entertainment area including buffet counter, bar, refrigerator and ice maker, gourmet food and beverage options, personal Suite Attendant and a private suite entrance & restroom. All Party Areas are ADA accessible. All Suites are ADA accessible and have 2 removable seats at the top row of seating for wheelchairs/scooters. For more information about luxury suites options, please contact the Reds Premium at (513) 765-7210 or reds.com/premium.
Ticket Information
Our Main Ticket Office is located outside Gate A near the corner of Joe Nuxhall Way and 2nd Street. You may purchase accessible seats either at the windows or online at reds.com via the ADA link on the purchase tickets page.
Advance Ticket Sales
Online: reds.com/tickets
Phone: In Greater Cincinnati, call Tickets.com at (513) 381-REDS (7337).
Outside Greater Cincinnati, call Tickets.com at (877) 647-REDS (7337).
In Person: Reds Main Ticket Office
CrosleyTerrace Great American Ball Park
100 Joe Nuxhall Way
Accessible Seating: Visit reds.com/tickets, Call Tickets.com at (513) 381-REDS (7337), or call (877) 647-REDS (7337) or contact the Reds Box Office at (513) 765-7400, option 3.
Child Admittance: Great American Ball Park offers complimentary admission to children 3 years of age and under. However, we do request that these children sit on their parents' or guardians' laps and not occupy additional seats. Promotional giveaway items are only available for ticketed guests. Tickets for children 4 years and older are priced the same as adult tickets.
Ticket Gift Certificates: May be purchased by calling the Reds at (513) 765-7400 (option 3), at the Main Ticket Office at Great American Ball Park, and online at reds.com/tickets.
Lost or Stolen Tickets: Please report any lost or stolen tickets immediately to the Reds Ticket Office at (513) 765-7400, option 3.
Payment Options: Accepted payment methods include cash, checks (accepted at least three weeks prior to ticketed event and in person with valid driver's license), VISA, MasterCard, American Express and Discover.
Rain Check Policies: In the event a regulation home game is not played, your rain check may be exchanged, subject to availability, at the main ticket office for a ticket of the same or lower price for any subsequent regular game during the current season. Dates for exchange are at the discretion of the Reds. Check reds.com/rainouts for valid rain check dates. Note that all paid Season Suite, Season Diamond and Cincinnati Bell Technology Pavilion Seat Holders should follow the rain check instructions located on the back of their ticket. A rain check of a complimentary ticket (face value of $0.00) is not a valid rain check.
Ticket Office Business Hours:
Great American Ball Park
Crosley Terrace
100 Joe Nuxhall Way.
Gameday: Monday-Sunday: 9 a.m. until the end of the seventh inning
Non-Gameday: Monday-Friday: 9 a.m. to 5 p.m.; Saturday: 10 a.m. to 4 p.m.
(Once single game tickets go on sale.)
North Ticket Office:
(North side of Great American Ball Park)
Gameday: Opens one and a half hours (1.5) before game time; closes at the end of the third inning
Non-Gameday: Closed
Water Fountains
High and low water fountains are available throughout the Great American Ball Park for public use. Water fountains are found near the below sections:
Terrace Level:
- Section 104/105
- Section 110/111
- Section 120/121
- Section 127/128
- Section 135/136
- Section 141/142
- Section 144/145
View Level:
- Section 411
- Section 415
- Section 419
- Section 427
- Section 428
- Section 433
- Section 435
- Section 437
Wheelchair Services
Guests in need of a wheelchair transport can make their request to the nearest Cincinnati Reds Event Staff Employee, either of the two Fan Accommodation Stations located at Sections 119 and 420 near Gapper's Alley, or at any of the First Aid Stations located near Sections 109, 127 or 409. Our Game Day Team member will escort you to your seat and can pick you up when you are ready to leave. Wheelchairs are not available for personal use during the event.
Comments/Suggestions/Questions
The Cincinnati Reds take pride in stadium accessibility. It is our goal to make sure everyone is able to enjoy Reds baseball in a safe and comfortable environment. Please feel free to call 513-765-7000 with any comments or suggestions on how we can improve your experience.