Ticket Refund Policy
For Games Not Played
Only tickets purchased at the SunTrust Park ticket windows need to be returned to the Atlanta Braves along with the refund form. Such tickets must be returned for refund by 12/9/2019. All other single game tickets have no cash value and will be automatically refunded to the original purchaser via the original method of payment and should not be returned.
- Refunds to credit cards will be processed within 10-14 days after the Atlanta Braves' season has concluded.
- For cash purchases, checks will be mailed within 4-6 weeks after the tickets have been returned to the Atlanta Braves. There will be no cash refunds.
- Per ticket and order fees for internet and phone orders will also be refunded for games not played. Mail, will call or any other delivery charges will not be refunded.
A-List Members ticket purchases, including strips and single games, for games not played will be credited towards their 2020 A-List Membership plan.