Globe iconLogin iconRecap iconSearch iconTickets icon
The Official Site of the Arizona Diamondbacks

Postseason Ticket Information

Thanks for your interest.

Postseason Refund Policy

In the event that the series for which this ticket is issued concludes before the scheduled date of the Game, a refund or credit will be issued according to the applicable refund policy of the host Club. For tickets issued through Major League Baseball's central office, broadcast partners or participating or non-participating Clubs (each, an "Issuer"), Holder will receive an automatic credit from the Issuer; such tickets should not be returned and will have no cash value.  

Commissioner Robert D. Manfred, Jr.

Copyright 2018, Office of the Commissioner of Baseball. All rights reserved.



  1. Season Ticket Holders - Postseason Roll Over for 2019 Season Tickets - For all season ticket accounts, postseason ticket balances will be applied as a non-refundable deposit toward your 2019 season ticket package.
  1. Individual Tickets - If you purchased individual tickets on the phone or online your refund will be issued directly to the credit card used for your purchase (tickets do not need to be returned). If you purchased tickets in-person at the Chase Field Box Office, you must return the unused tickets in person to the Chase Field Box Office to receive a refund in the same method in which originally paid.