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The Official Site of the Arizona Diamondbacks
Outstanding Student

Frequently Asked Questions

If I order online, do I need to send in my child's certificate?

If you order your tickets online, you do not need to send in your form or provide us with any additional information. By ordering your tickets through this webpage, you are added to a list of participating families and we have all the information we need.

What do I need to do to participate in the pregame recognition and to receive my child's hat?

All participants will receive an email 2 days prior to the game with all the information on how to get your hat and what to do to participate in the pregame recognition. It will be sent to the email address listed on your account when you place your order. If it's 2 days prior to the game or less and you have not received the email, please check your spam folder.

I have multiple children that earned a certificate. How do I order?

If you have multiple children that earned a certificate or would like to sit with other family/friends that earned an Outstanding Student form you cannot order online. Please send in your forms via email, mail or fax. Please be sure they are sent in together or the seats will not be seated together.

How do I get my child's free ticket when I order online?

When selecting your seats, the first ticket should be priced at $0 and all additional tickets should be priced at the discounted rate listed on your certificate ($38, $30 or $18). The free ticket will not be sent at a later time, so make sure you order it with your paid tickets.

What are the prices for children?

Kids age 2 and under do not need a ticket. Anyone 3 and older needs a ticket and is charged the same price as an adult ($38, $30 or $18).

How do I get my child's hat?

You can pick it up on the day of the game


If you have any additional questions please call Adrian Sadighi at 602-462-4245 or asadighi@dbacks.com.