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Concert A-Z Guide

A

Accessible Access
The Reds are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark. Great American Ball Park is a fully accessible ballpark for all Guests.

Accessible parking is available in the East section of the Central Riverfront Garage (formerly called the Great American Ball Park Parking Garage) and in the East Garage for $20. While the number of accessible parking spaces is more than adequate, Guests are still encouraged to arrive at the time gates open to improve their chances of obtaining an accessible parking space. Parking is available starting at 5 p.m.

The accessible pickup/drop-off zone is located on the north side of Joe Nuxhall Way. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the event. Large school buses and large charter/tour buses are prohibited from entering this zone.

Great American Ball Park has accessible seating available in the seating areas. Accessible seating areas are equipped with electrical outlets for recharging purposes at no cost to the Guest.

Guests with Accessible Field Seating should meet staff members located behind Section 135 at the ’47 Brand Store to be escorted to the field.

Guests requiring hearing accessible or visually accessible seating should specify their need at the time of ticket purchase. Sign language interpretation can be provided upon request with a minimum of three weeks’ notice and is subject to availability of the interpreters. Contact the box office by phone at 513-765-7400 prompt 3 during regular business hours or email at [email protected].

Acts, Dates and Times
Billy Joel will perform on Friday, September 10, 2021. Doors open at 6 p.m. The show starts at 8 p.m. All acts, dates, times, and prices are subject to change without notice.

Address/Telephone for General Office
Cincinnati Reds
Great American Ball Park
100 Joe Nuxhall Way
Cincinnati, OH 45202-4109
Phone Number: 513-765-7000

Alcohol
Guests must be 21 years of age to purchase and/or consume any alcohol products anywhere within the footprint of Great American Ball Park. Delaware North (Sportservice), the licensed concessionaire and liquor permit holder, will ID everyone 30 years and younger.

Concession Stand sales are limited to 2 alcoholic beverages per customer.

In order to provide a safe environment, all alcohol sales will end a half hour before the conclusion of the show.

Alcoholic beverages are prohibited from being brought into Great American Ball Park, intoxicated individuals will be refused entry into the ballpark, and Ballpark Management and Delaware North (Sportservice) reserves the right to discontinue alcohol service and/or refuse service to anyone.

Alcohol may only be taken out of Great American Ball Park only in a DORA cup. These cups are provided by security as you exit the ballpark

The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.

B

Ballpark Seats
Standing or stepping on ballpark seats may lead to serious bodily injury. The Cincinnati Reds request, for your safety and other ballpark Guests, that you do not step, stand or use seats in a manner other than intended at Great American Ball Park.

Bags, Backpacks and Purses
Guests are welcome to bring purses into Great American Ball Park provided their dimensions do not exceed 16"x16"x8". Other bags and backpacks are not permitted. All purses will be inspected at all entry points and anytime while inside of GABP. Refusal to cooperate with an inspection request will result in the Guest and their purse being refused entry or asked to leave the ballpark. Purses left unattended anywhere on the property will be immediately inspected by security and subject to disposal.

Binoculars
Binoculars are permitted provided their dimensions and that of their bag or protective case do not exceed 16"x16"x8". All items are subject to inspection while entering and at anytime while inside of GABP.

Bottles and Cans
Sealed plastic bottles of water are permitted to bring in upon entry. No other glass bottles, plastic bottles, cans or alcoholic beverages may be brought into Great American Ball Park. Insulated foam or metal cups/containers from restaurants, convenience stores, gas stations, etc. are not permitted in Great American Ball Park.

Box Office
Located at the main entrance of Great American Ball Park on the corner of Johnny Bench Way and Joe Nuxhall Way (2nd Street and Main Street).

The Box Office can be reached by phone at (513) 765-7400 prompt 3 during regular business hours or email at [email protected].

Late February - Late September (Ticket Windows): Monday - Friday 9 a.m. - 5 p.m. and Saturday 10 a.m. - 4 p.m.

Late September - Late February (Administrative Office Lobby): Monday - Friday 9 a.m. - 5 p.m.

C

Cameras & Video Equipment
No video recording devices, professional cameras, cameras with detachable lenses or audio recording equipment are permitted.

Children
All Ages require a ticket for entry.

Concealed Weapons Law
It is illegal under Ohio Law to possess a firearm, deadly weapon or dangerous ordinance on the property of Great American Ball Park. Unless otherwise authorized by law, "no person shall knowingly possess, have under the person's control, convey, or attempt to convey a deadly weapon or dangerous ordinance" into the ballpark.

This prohibition includes those that possess valid CCW licenses from Ohio or any other government authority and retired law enforcement officers. Those that violate this policy will be denied entry, removed from the ballpark and/or criminally prosecuted.

Concessions
Delaware North (Sportservice) operates the food and beverage stands throughout Great American Ball Park. For information on concessions and other services that Delaware North (Sportservice) provides, please call 513-765-7626. Guests can find a wide assortment of food and beverages at Great American Ball Park.

D

Directions to Great American Ball Park
Please visit www.reds.com/parking for directions to parking around Great American Ball Park.

F

Fan Accommodation Stations
There are two TriHealth Fan Accommodation Stations in Great American Ball Park

  • Terrace Level near Section 119
  • View Level near Section 420

Guest-relations personnel will be on hand to assist Guests with any questions, comments or concerns. You can also pick up Lost Child wristbands at Fan Accommodations.

First Aid Stations (Affiliated with TriHealth Bethesda North and Good Samaritan Hospitals)
First Aid Stations are staffed with trained medical personnel affiliated with TriHealth’s Bethesda North and Good Samaritan Hospital.

Guests will find the Great American Ball Park First Aid Stations in the following locations:

  • On the Terrace Level near Sections 125-126.
  • On the Terrace Level near Sections 109-110.
  • On the View Level near Section 411.
  • On the Field in the Visitor’s Dugout.

Should emergency medical services or medical assistance be needed, please refer to the nearest directional signage or ask any member of the Great American Ball Park staff.

Food**
**No food products may be brought into Great American Ball Park. A wide variety of food is available throughout the ball park.

G

Gates Open
Gates open 2 hours prior to the event start time.

I

Inclement Weather
All performances go on rain or shine. No refunds or exchanges will be issued in the event of rain.

Inspection Procedures
Metal detection as a pre-entry screening condition is in effect for all entry points. All fans and staff will be asked to remove large metal objects from their pockets and walk through a metal detector. Security staff will provide assistance for the screening process if the need arises. All carry-in items will be inspected at all entry points and are subject to anytime while inside of GABP. Refusal to cooperate with an inspection request will result in the Guest and their carry-in item being refused entry or asked to leave the ballpark. Items left unattended anywhere on the property will be immediately inspected by security and subject to disposal.

L

Lost and Found
Guest may inquire about lost and found articles by calling 513-765-7095 or asking at the TriHealth Fan Accommodation Stations from gate opening to the conclusion of the show. On non-event days, Guests can call Security at 513-765-7095. The Cincinnati Reds are not responsible for any items left on premises.

Lost Children/Missing Persons
Guests should report a missing person to any ballpark staff member, law enforcement officer or at the Fan Accommodation Station immediately. Subsequently, efforts will be taken, working closely with the Cincinnati Police, to locate and reunite the missing person. To assist with missing children, parents can stop at either Fan Accommodation location to pick up a wristband for their child to wear during their visit. Parents can fill in their name, their child's name, and their phone number to assist Cincinnati Police and Security in the reunification process.

O

Other Prohibited Items:

  • Aerosol Spray Cans
  • Banners and Signs
  • Coolers
  • Fireworks
  • Glass or Metal Containers
  • Glow Sticks
  • Laser Pointers
  • Pets (except service animals)
  • Umbrellas
  • ANY OTHER ITEM DEEMED UNACCEPTABLE BY BALLPARK MANAGEMENT

P

PARKING
SP+Central Parking System manages the parking and on-site traffic operations at Great American Ball Park. SP+Central Parking is a transportation management company engaged in the leasing, management and ownership of commercial parking facilities. SP+Central Parking’s mission is to operate a global parking and transportation management company dedicated to integrity, growth, professionalism, value and leadership and providing quality service to customers and clients.

SP+Central Parking Systems can be contacted at the following: SP+Central Parking Systems 99 E. Second St. Cincinnati, OH 45202513-946-8100.

Great American Ball Park Parking Tips: Parking for Great American Ball Park is located on both the east and west sides of the ballpark.

For information on Accessible Parking, please see “Accessible Access” information, located under “A.”

Accessible parking is available to accessible guests in the eastern section of Central Riverfront Garage or in the East Garage for $20. These spaces are pay-upon-entry and are sold on a first come, first served basis, based on availability starting at 5 p.m.

On-Site Parking: Event parking is offered in the eastern side of Central Riverfront Garage for $20, the western side of Central Riverfront Garage for $20, East Garage for $20, Broadway Ave Lot for $20 or the Western Lots B, D, and E for $15. These areas are pay-upon-entry and are sold on a first come, first served basis, based on availability.

The Great American Ball Park parking lots open 3 hours before the event.

For Parking Options Visit Banksparking.com or reds.com/parking for more information

The accessible pickup/drop-off zone is located on the north side of Joe Nuxhall Way. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone.

Prohibited Items
Below is a short list of items that are prohibited to be brought into Great American Ball Park. If you are found with one of these items, you will be asked to take them back to your car. You will not be able to enter with a prohibited item.

  • Aerosols (spray sunscreen and bug spray permitted)
  • Alcoholic Beverages
  • Animals (with the exception of Service Animals)
  • Backpacks and Bags larger than 16"x16"x8"
  • Banners and Signs
  • Beach balls or other inflatable devices
  • Bodysuits
  • Cameras/Recording Devices
  • Drones
  • Food
  • Frisbees
  • Explosive Materials or Devices
  • Glass bottles, cans, and plastic bottles other than sealed water
  • Glow Sticks or bracelets
  • Halloween/Costume Style Masks
  • Hard-sided Coolers
  • Hoverboards
  • Illegal Substances or Paraphernalia
  • Items not able to be inspected
  • Laser pens or pointers
  • Noisemakers
  • Obscene or indecent clothing
  • Pocket knives with blades longer than 3"
  • Professional recording equipment
  • Selfie Sticks
  • Signs or banners that are derogatory, vulgar, or political in nature. These also must fold and fit in the 16"x16"x8" box
  • Sticks, bats, poles, or clubs
  • Tripods or Monopods
  • Umbrellas

*This list is not all-inclusive and the Reds reserve the right to edit this at any time.

If you have a question as to whether or not you can bring something to Great American Ball Park, please call 513-765-7000.

Public Transportation

Queen City Metro can be reached at 513-621-4455 for schedules and information regarding bus transportation throughout Hamilton County. ACCESS provides transportation throughout Hamilton County for the disabled. Please call 513-632-7590 for more information. Guests seeking bus service to and from Northern Kentucky can contact the Transit Authority of Northern Kentucky (TANK) at 859-331-8265.

The Cincinnati Bell Connector is an electric mode of transportation operating in its first phase on a 3.6 mile loop connecting key communities in the city's urban core.

The streetcar is a vital complement to the city's existing metro and other transportation system and is FREE to ride.

Below is the service schedule for the Cincinnati Bell Connector:

Hours of Operation:

  • Monday-Friday: 7:30 a.m. - 11:30 p.m.
  • Saturday: 8:30 a.m. - 11:30 p.m.
  • Sunday and holidays: 9:30 a.m. - 9:30 p.m.

R

Re-Entry Policy
Once leaving Great American Ball Park, no one may be re-admitted to the performance.

S

Smoking Policy
Great American Ball Park has been designated as a completely non-smoking facility under Ohio Law. Therefore, it is the obligation of ballpark staff to insure that smoking, which includes the use of tobacco and vapor devices, does not occur inside Great American Ball Park. Violators may be subject to ejection and potential fines. There is no re-entry for smoking.

T

Taxi Cabs
The following taxicab companies can be contacted to arrange for pickup or drop-off in the Greater Cincinnati area:

  • Community Yellow Cab KY: 859-261-4400
  • Ron’s Cab Service: 513-921-7667
  • Towne Taxi: 513-761-7700
  • United Cab Co.: 513-251-1155

Taxicabs generally perform their pickups on the north side of 2nd Street one block west of Great American Ball Park at the conclusion of the event.

Texting for Safety and Security
In the event that you have an issue while at Great American Ball Park and need to reach our Security Staff, you can text "REDS" and your issue to 69050. Security Staff will reply and staff will be dispatched to your area, if needed.

W

Will Call
No drop offs will be accepted at Great American Ball Park ticket windows.