Playing It Safe is our commitment to creating the best and safest gameday experience possible through new and enhanced public health measures and protocols.
Playing It Safe at Guaranteed Rate Field
Gameday Experience
Fans are strongly encouraged to arrive early and purchase parking in advance to avoid delays.
Parking lots open two hours before the start of every game. Fans holding prepaid parking passes will be directed to Lots A, B, C, and G – north of the ballpark. Limited day-of-game parking is available in the credit/debit card only Lots F and L – south of the ballpark. Parking transactions are ONLY conducted by credit card with official staff within lots.
Please note that street closures and changes to traffic patterns are to be expected on game days. It is strongly recommended that you map your route before heading to the ballpark.
To purchase parking in advance and for additional parking information, visit whitesox.com/parking.
ADA Parking + Entry
Accessible parking for cars displaying state-issued disability placards or license plates is available on the north side of the ballpark in Lot B immediately adjacent to Gate 5.
Guests needing access to an elevator or escalator should enter the ballpark at Gate 5.
Level Restrictions
To minimize crowding, fans must remain on the level associated with their seat locations.
Permitted Items
Fans are permitted to bring in select essential items that do not need to be searched or carried in a bag, such as blankets or binoculars (not in a case), small umbrellas and baseball gloves.
Promotions
For the latest information about the 2021 promotional schedule, visit whitesox.com/promos.
Guaranteed Rate Field has a modern LED field light system that features a sequence of flashing lights that may affect guests who are susceptible to photosensitive epilepsy or other photosensitivities. Light shows take place approximately five minutes before first pitch, when the White Sox hit a home run, and after the White Sox win!
Terms and Conditions
By visiting Guaranteed Rate Field, you acknowledge and voluntarily agree to assume all risks related to exposure to COVID-19 and all other terms and conditions referred to on your tickets and at whitesox.com/ticketback. Please help keep each other healthy and safe.