Season Ticket Member FAQ

How many games are available for purchase now?

Tickets are on sale now for all 2023 Regular Season home games. Please note that with increased excitement for Mariners baseball this season, tickets are moving faster than ever before. With some games already sold out this season, please look to lock in games that are important to you sooner than later, so you don’t miss out.

Can I buy single game tickets at a discounted rate?

Yes! Mariners Season Ticket Members have the opportunity to access single-game tickets at their discounted Member rate (plus NO FEES). Click here for more information on your single-game discounts.

Can I access printed tickets?

Similar to other venues, T-Mobile Park is moving to a 100% mobile ticket delivery this season. Digital tickets are the safest method of ticket distribution to help reduce the risk of counterfeit, stolen or lost tickets. Please make sure you download and transfer individual tickets to each member of your party via mobile smartphone, prior to arriving at the ballpark.

What if I have issues accessing my digital tickets?

Helpful information regarding digital tickets can be found by clicking here. Please contact our digital ticketing experts at [email protected] or at 206-346-4001.

I have questions about All-Star Week, where can I find that information?

Information regarding the All-Star Week timeline can be found on the All-Star Week home page. If you have questions regarding your access to All-Star Week events, please consult the Mariners Season Ticket Member All-Star Week ticketing FAQ.

Can I use my account balance to purchase Theme & Community Ticket Specials like Hello Kitty Night, JROD SQUAD and Bark at the Park?

No. Your account balance cannot be used to purchase Mariners Theme and Community Ticket specials. However, as a member, you can purchase special group vouchers that get you access to some of the most coveted items this season. For more information, please head to your My Mariners Account and follow the instructions below:

  1. Log into your My Mariners Account
  2. Hover over the ‘’Benefits’ from the main navigation and then click ‘Purchase Group Items’ in the dropdown menu.
  3. Find the items you would like to purchase and add them to your cart.
  4. Proceed to payment. Please note that you may not purchase group items with account credit.

How do I use my Account Credit?

To use your Account Credit for purchase of future single-game tickets, follow these simple steps below:

  1. Log into your My Mariners Account (Mariners.com/MyAccount)
  2. Click "Buy Tickets Now" at the middle right of your home page and then "Buy Game Tickets & Parking" in the drop down menu.
  3. Find the game you would like to purchase on the Events page and add your selected tickets to your cart.
  4. When checking out click 'use credit' to apply your account credit to your new tickets.

Unused Account Credit will not rollover to 2023 Postseason or 2024 Regular Season.

How do I view my Account Credit Balance?

Choose "Account Balance" in the menu along the top of the page and then View My Account Balance. You can also choose Account Activity that is in the sub menu of the user profile on the upper right.

How do I donate tickets online?

To donate tickets to our ticket donation partner, Vet Tix, please follow the instructions below.

  1. Sign into your My Mariners Account.
  2. Click the ‘My Events’ button at the top of the page and select the event you would like to donate.
  3. Once in the event you would like to donate, hover over the ‘More’ hamburger button (to the right of the My Tickets header) and click ‘Donate.’
  4. You will then be able to select the seat(s) you would like to donate. Once you’ve selected your seat(s), click ‘Continue.’
  5. A pop-up will appear where you can select Vet Tix as the charity you would like to donate your ticket to. Select Vet Tix and click ‘Continue.’
  6. Complete the ticket donation by clicking the ‘Confirm’ button which is an acknowledgement that you will not be able to reclaim your tickets.
  7. Once donated, you will receive an email from the Seattle Mariners confirming the donation and ticket value.

What is My Mariners Account and do I have an account?

My Mariners Account is the go-to place to manage your season tickets online. This website gives you access to pay invoices, manage your tickets, and view a quick snapshot of your upcoming events. Imagine it as your own personal box office that is available to you 24 hours a day, seven days a week. All Mariners Season Ticket Members have a My Mariners Account. To access your account, visit Mariners.com/MyAccount and select ‘Sign in’ to enter your email address (the email address on file for your account) and password. If it is your first time visiting My Mariners Account, click ‘Sign in’ then choose ‘Create Account’. If you have any questions or need assistance accessing your account, please contact your dedicated account representative. Meet the Team >>

Is my MLB.com account the same as My Mariners Account?

No, these are two separate accounts, but you can link the two accounts together. Once your accounts are linked, you can use either the MLB Ballpark app or My Mariners Account to manage your tickets.

I'm locked out of My Mariners Account or don't know my password, how can I gain access?

After entering your registered email address to sign in to your account choose Forgot Password and a reset code will be sent to your email address.

How do I return or exchange tickets?

  1. Login to your My Mariners Account.
  2. Select the ‘My Events’ tab and click on the game you would like to return for account credit.
  3. Click the ‘More’ icon to the upper right and select ‘Return’ from the dropdown.
  4. Select the ticket(s) you would like to return from the selected game and click ‘Continue’.
  5. Check the ‘Return for Account Credit to be Used During 2021 or 2022 Regular Season’ option and click ‘Continue’.
  6. Review the details of your return and click ‘Submit’ to complete your ticket return.
  7. If you would like to return multiple games, please repeat steps 2-6 for each event you would like to return.

In what ways can I manage my tickets online?

  • Transfer tickets
  • Sell* tickets through SeatGeek.
  • *Resell option not available for Season Ticket Flex Members

How do I return my Reserved tickets online?

Reserved Season tickets for a future game may be returned through your My Mariners Account at least 24 hours in advance of the game you are returning. All ticket returns are final and cannot be cancelled. Returned season tickets will result in an account credit that can be used to purchase future single-game tickets.

How do I return my Flex tickets online?

Flex Season tickets for a future game may be returned through your My Mariners Account at least 24 hours in advance of the game you are returning. All ticket returns are final and cannot be cancelled. Returned tickets will result in account credit added back to your credit balance.

How do I transfer or resell* my tickets?

Season Ticket Members may access their tickets on their smartphone in the MLB Ballpark app or by visiting Mariners.com/MyAccount and following the steps below:

  1. Click "My Events" on the top menu.
  2. Select the game you would like to manage.
  3. Select an action: Transfer Tickets, Sell Tickets*, or Return Tickets (located under ‘More’). Once you have selected your action, check the boxes next to the tickets that you would like to perform this action on.
  4. Confirm your action by clicking the corresponding button in the upper right hand corner.
  5. *Resell option not available for Season Ticket Flex Members.

How do I link my MLB.com account and My Mariners Account together on the MLB Ballpark app?

Follow these steps to link your accounts. You can also view mobile ticket tutorial videos here.

  1. Download the MLB Ballpark app and create a free MLB.com account (or sign-in if you already have an account)
  2. Click the ‘today’ tab in MLB Ballpark app
  3. Tap the 'Link Account' button
  4. Enter your email address associated with your Mariners ticket account
  5. A verification email will be sent to that email address
  6. Click the verification link to complete linking your My Mariners Account with you MLB.com account

How do I access my tickets through the MLB Ballpark app?

Follow these steps to start managing your tickets through the MLB Ballpark App:

  1. Download the MLB Ballpark app and create a free MLB.com account (or sign-in if you already have an account)
  2. Link your MLB.com account and My Mariners Account, see question above for details on linking accounts.
  3. Click the ‘wallet tab, where you should see any upcoming tickets you have.
  4. Click the ticket to view it for entry into the ballpark, or to forward to your guest.
  5. To resell, donate or return tickets, you must log into your My Mariners Account, not the MLB Ballpark app.
  6. Once on the sign in page, click the bottom center button to request desktop site of My Mariners Account for full access to resell*, donate or return tickets.
  7. *Resell option not available for Season Ticket Flex Members

How do I access my digital ID Card?

Your Season Ticket Member ID Card is your ticket to unlocking some of your exclusive Member benefits, including a discount at Mariners Team Stores and accessing the Season Ticket Member Gate on game days. Please follow the steps below to access your ID Card.

  1. Open the MLB Ballpark app on your mobile device. If you don’t have the MLB Ballpark app, download it from the App Store or Google Play Store
  2. Select the Mariners tab from the bottom menu.
  3. Click on the Season Ticket Member HQ button, then click STM ID Card at the top of your screen.
  4. Present your digital ID Card when instructed in order to maximize your Member benefits.

What are my Mariners Season Ticket Member benefits?

All Mariners Season Ticket Members enjoy a host of seasonal and year-round benefits. Please visit your benefits home page to learn more about your exclusive Member benefits, significant savings and exclusive opportunities.

How can I secure priority access to purchase Postseason tickets?

Priority access to 2023 Postseason home games is given to 2023 Mariners Season Ticket Members. Memberships for 2023 start at $750 and are offered throughout the regular season.

What is Renew To The Blue?

Renew To The Blue is our auto-renewal program designed to simplify your renewal experience. It is a hassle-free way to maintain your season ticket membership year over year. Members in the program will automatically have their season tickets renew for each successive season in the original payment method used unless you cancel your membership or opt out of the program. See below for more program highlights:

  • Stress-free auto-renewal of your season tickets each year, starting with the 2024 Mariners season
  • Annual renewal based on the original method of payment unless you choose to opt out of the program
  • Complete control to opt out of the program at any time before each season's opt-out deadline*
  • Exclusive access to our multi-step payment plan options

*Don’t worry, we will notify you of any pricing changes and of the approaching deadline a month in advance.

How do I opt out of Renew To The Blue?

Renew To The Blue was introduced to make your life easier. However, if you would like to opt out of the program you have complete control to do so before each season’s deadline. The deadline to opt out for the 2024 season is August 31st, 2023.

To opt out of the program, please notify your Mariners Account Representative or complete the online form.

When is the Renew To The Blue opt out deadline for the 2024 season?

The deadline to opt out for the 2024 season is August 31st, 2023.

How do I renew my Season Tickets for 2024?

IF YOU ARE ENROLLED IN RENEW TO THE BLUE: There is no action required on your part to renew. You will be automatically charged in the original payment method and payment plan type designated on your account. _More on payment plans. More on payment method_

IF YOU ARE NOT ENROLLED IN RENEW TO THE BLUE:

  1. Log into your My Mariners Account
  2. Click ‘My Invoices' under the 'Account Balance' dropdown at the top of the page
  3. Click 'Continue' once you get to the 2024 Season Ticket Invoice page
  4. Read and accept or reject the terms of enrollment for Renew To The Blue once prompted
  5. Select your payment option, enter your payment method and accept the terms and conditions
  6. Click 'Pay Now'

How do I view my invoice online?

Log into your My Mariners Account and choose "Account Balance" at the top of the screen and then "View My Invoices".

How do I print an invoice from My Mariners Account?

Select the invoice you wish to view and click ‘Print’ at the top right of the page. You can also email your invoice by selecting ‘Email’ on the same screen.

What payment plans am I eligible for?

If you are not enrolled in Renew To The Blue, you are ineligible to pay via one of our multi-step payment plans and must pay your invoice in full by the 2024 renewal deadline. The following payment plans are only eligible for accounts opted into the Renew To The Blue auto-renewal program and elect to pay by credit card. All enrolled Renew To The Blue Members can choose from one of the three payment plans below.

Pay In Full: Your card will be automatically charged for the full amount of you season tickets by the mariners on each season’s designated first payment date (first automatic payment date for 2024 is Friday, September 1st, 2023) or as soon as payment is submitted.

RESERVED MEMBER Two Part Payment: The Mariners will charge your card in the following format:

  • Payment 1: 20% initial payment on each season’s designated first payment date (first automatic payment date for 2024 is Friday, September 1st, 2023) or as soon as payment is submitted.
  • Payment 2: Final 80% payment charged at each season’s final payment date.

FLEX MEMBER Two Part Payment: The Mariners will charge your card in the following format:

  • Payment 1: 20% initial payment on each season’s designated first payment date (first automatic payment date for 2024 is Friday, September 1st, 2023) or as soon as payment is submitted.
  • Payment 2: Final 80% payment charged at each season’s Priority Season Ticket Selection date.

Five Part Payment: The Mariners will charge your card in the following format. 5 payments at 0% APR.

  • Payment 1: 20% initial payment on each season’s designated first payment date (first automatic payment date for 2024 is Friday, September 1st, 2023) or as soon as payment is submitted.
  • Remaining Payment Dates: Final 80% payment charged in 20% intervals in accordance with each season’s designated payment plan timeline.

* See Truth & Lending Terms and more information on our payment plans

* Flex Members who select this payment plan will not be eligible for Priority Season Ticket Seat Selection for 2024

Can I change the payment plan type?

If you are not enrolled in Renew To The Blue, you are ineligible to pay via one of our multi-step payment plans and must pay your invoice in full by the 2024 renewal deadline. If you are enrolled in Renew To The Blue, you may change your payment plan type before each season’s designated first payment date (first automatic payment date for 2024 is Friday, September 1st, 2023) or as soon as payment is submitted. To change your payment plan, please contact [email protected]

How do I adjust the payment method on My Mariners Account?

To change your payment method, please follow the instructions found in the Profile and Credits video.

How do I access ADA seating?

ADA seating is available for purchase online at Mariners.com/Tickets. For assistance, contact customer service at 206-346-4001.

Can I buy tickets in the Hit-it-Here Café?

Tickets for the Hit it Here Cafe will be made available 1 week prior to the game.

Will group tickets be available?

Yes. Group tickets are on sale for the 2023 regular season. For group tickets please contact our Group Sales department. 206-346-4001.

Can I get tickets at the box office?

Any fan having trouble with digital tickets should visit our Ticket Help Windows at either the Home Plate or Left Field Box Office.