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OFFICIAL UPDATES FROM THE REDS AND MLB ON 2020 SEASON

May 14, 2020 – STATEMENT FROM THE REDS

The COVID-19 pandemic has rewritten the course of the 2020 MLB season. We are continuing to modify our operations to adapt to this new reality, including a combination of pay reductions and temporary furloughs for employees that will take effect June 1st. These changes involve under 25% of our employees being placed on temporary furloughs. Like many other industries negatively impacted by COVID-19, we respect the sacrifices being made by our staff at this time. The Reds are confident that baseball will be back, and that the culture the Reds have created as an organization will withstand this unfortunate disruption to our normal course of business. We continue to be prepared and ready for Reds baseball to return to Great American Ball Park.

Wednesday, April 29, 2020 - TICKET POLICY UPDATE FROM THE REDS

Due to the postponement of the start of the 2020 Major League Baseball season, the Reds are offering fans holding tickets for games scheduled for March, April and May of 2020 the option to apply the value of those tickets towards tickets for the 2021 season or a refund.

Fans who purchased tickets directly from the Reds or Tickets.com for any Reds home game thru May 28, 2020 have the following options:

Season Ticket Members (Plans of 13 games or more)

Option 1: Take no action

o A credit will automatically be applied to the renewal of your 2021 Cincinnati Reds season tickets and parking (if applicable). The credit will be equal to the purchase value of March, April and May games from your 2020 season ticket plan and season parking passes.

o 10% BONUS CREDIT FOR CONCESSIONS

Season Ticket Members who choose this option will also receive a bonus credit equal to 10% of the purchase value of March, April and May games from your 2020 season ticket plan. Bonus credits can be used to purchase concessions at Great American Ball Park through the conclusion of the 2021 season.

Additional details regarding the bonus credit redemption will be communicated at a later date.

Option 2: Request a refund

o You may request a refund for the purchase value of the season tickets and parking passes from March, April and May games. Please click the “Season Ticket Refund Request” button below to submit your request.

o Refunds will be available up until September 20, 2020

Questions? Contact the Reds Season Ticket Membership Department 513-765-7500 prompt 2.

Group Ticket Buyers

Option 1: Take no action

o A credit will be applied to your account equal to the purchase value of the tickets and when applicable, parking, All You Can Eat passes, and Hall of Fame passes from the March, April and May games. This credit may be applied toward the purchase of tickets for any 2020 or 2021 regular season home game, subject to availability.

Option 2: Exchange your tickets

o Exchange your tickets for another 2020 regular season home game, subject to availability. Please contact your group sales representative to arrange an exchange to reschedule your group outing. The Reds will honor the original price of any group ticket exchanges.

Option 3: Request a refund

o You may request a refund for the purchase value of the tickets from the March, April and May games. Please email [email protected] to request a refund.

o Refunds will be available up until September 20, 2020

Questions? Contact the Group Sales Department 513-765-7600

Single-Game Buyers (including: Pick 6 Plan, Flex Ticket Pack, and Holiday Gift Pack)

Option 1: Take no action

o Single Game and Pick 6 Plan Buyers

(A credit will be applied to your account equal to the purchase value of the tickets and when applicable, parking and All You Can Eat passes from the March, April and May games. This credit may be applied toward the purchase of tickets for any 2020 or 2021 regular season home game, subject to availability.)

o Flex Ticket Pack & Holiday Gift Pack

(For redeemed vouchers: any voucher redeemed for a game scheduled for March, April and May will be added back to the Flex Ticket Pack purchaser’s account and may be redeemed for any 2020 or 2021 regular season home game, subject to availability.)

(For unredeemed vouchers: vouchers may be redeemed for any 2020 or 2021 regular season home game, subject to availability.)

Option 2: Request a refund

o You may request a refund for the purchase value of the tickets and when applicable, parking and All You Can Eat passes from the March, April and May games. Click the “Single-Game Refund Request” button below to submit your request.

o Refunds will be available up until September 20, 2020

Special exceptions apply.

Fans with tickets obtained online through Reds ticket donations, Reds Heads Kids Club, Reds Rookies Baby Club, Club Red, Costco, Straight A, Kid Glove, and Redsfest admission will be emailed a link to exchange their tickets for a comparable 2020 home game. This email will be sent at a later date. Other fans with these types of tickets may exchange their tickets once the Great American Ball Park Box Office re-opens. Tickets may also be exchanged for select 2021 home games, which will be available for exchange after 2021 single game tickets go on sale. Exchanges only for these select tickets; no credits or refunds will be issued.

Tickets that have been purchased from a secondary market reseller cannot be refunded, credited or exchanged by the Reds. Fans holding tickets that have been purchased through a secondary ticket reseller must consult their point of purchase (e.g. Stubhub) for information.

April 13, 2020 - ANNOUNCEMENT FROM THE CINCINNATI REDS

TEAM LAUNCHES $1 MILLION REDS GAMEDAY STAFF COVID-19 RELIEF FUND

PITCHER TREVOR BAUER AND HIS CROWDFUNDING CAMPAIGN CONTRIBUTE AN ADDITIONAL $24,841 TO HELP IMPACTED WORKERS

Beginning today, eligible employees can apply for the Reds Gameday Staff COVID-19 Relief Fund announced last month in concert with Major League Baseball and its 30 Clubs.

The Reds Gameday Staff COVID-19 Relief Fund provides short-term assistance to help bridge the financial gap by supporting game day staff experiencing significant financial hardship as a result of COVID-19.

Eligible employees include 2019 gameday staff employed by the Reds and rehired for the 2020 season, along with staff from facilities service provider SBM who have been identified as eligible by SBM.

Eligible participants are being notified and may apply through May 31.

The Reds Gameday Staff COVID-19 Relief Fund is a charitable program administered by E4E Relief, an independent, third-party public charity. On behalf of the Reds, E4E Relief will manage the application process and will distribute the funds while maintaining game day staff’s confidentiality.

Reds veteran pitcher Trevor Bauer organized a crowdfunding campaign on March 14, when he personally donated to support Reds gameday workers and encouraged the public to join him. Those efforts have raised an additional $24,841 to date, which will be rolled into the Reds Gameday Staff COVID-19 Relief Fund.