How do I purchase my D-backs Express ticket?
Tickets will be available for purchase starting February 24. To purchase your D-backs Express ticket(s), you’ll need to click the green BUY TICKETS button next to the game of your choice and follow the prompts. Your ticket(s) will be available on your mobile device. For questions, please call 602.514.8400.
Does my D-backs Express ticket include a ticket into the D-backs game?
No, the $25 D-backs Express ticket only includes roundtrip transportation from Tucson. For D-backs tickets, please visit dbacks.com/tickets.
Where does the D-backs Express bus pick up and drop off?
The D-backs Express Bus picks up and drops off at the Foothills Mall on the SW corner parking area between the food court and Outback Steakhouse. For times of departure, please refer to the Express game list.
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There are no more seats left on the Express date I want to go to – what do I do now?
If a D-backs Express Bus is sold out, you can call 602.514.8400 to be put on a waiting list. If we get enough fans to add another bus, you will be contacted to purchase your ticket(s).
Is there a restroom on the bus?
Yes! There is a restroom on all of the buses for D-backs Express.
Can I bring food and beverages on the bus?
Both food and beverages (alcohol included) are allowed on the bus. Small, hard coolers are also permitted on the bus but cannot be taken into Chase Field. Please keep in mind that no alcoholic beverages are allowed into Chase Field. For a full list of permitted items into Chase Field, please visit: https://www.mlb.com/dbacks/ballpark/information/guide
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Is alcohol allowed on the bus?
Alcoholic beverages are permitted, but must be left in the bus when you arrive at Chase Field. While alcohol is permitted, we do encourage fans to enjoy responsibility to ensure we keep a family atmosphere with our D-backs Express experience.
Can I leave my belongings on the bus during the game?
The bus will be locked during the game, so you can leave your belongings on the bus if you so choose. However, the Arizona Diamondbacks nor the bus company are responsible for lost or stolen items.
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What time does the bus leave after the game?
The D-backs Express bus will leave roughly 30 minutes after the final out. Your personal D-backs Express employee will communicate instructions on departure timing and location.