Download the latest version of the MLB Ballpark app
Ensure your tickets to the upcoming game are on your MLB Ballpark app account.
A new free-flow facial authentication technology, resulting in a fast, hands-free, eyes-up entry into the ballpark for fans.
Go-Ahead Entry technology uses a camera that will authenticate fans, automatically scanning tickets once identified. Fans can register using the MLB Ballpark app and enjoy the ultimate hands-free, free-flow experience entering the ballpark. Fans must be 18 years of age or older to opt-in, please see Terms of Use and Privacy Policy for more information.
All main gates at Oracle Park have Go-Ahead Entry:
- Willie Mays Gate
- Lefty O’Doul Gate
- 2nd & King Gate
- Marina Gate
Scan to Register Now
How It Works
Capture a selfie to enroll in Go-Ahead Entry
Enroll once to use Go-Ahead Entry at any participating ballpark.
Head to a designated Go-Ahead Entry lane
Proceed through the Go-Ahead Entry lane to enter hands-free, no need to stop or get your phone out.
Experience hands-free entry into the ballpark
All ticketed individuals in your group will be scanned by the Go-Ahead cameras and your tickets will be validated for entry.
The MLB Ballpark App is available for download on both iOS and Android
How to Use Go-Ahead Entry
Make sure your digital tickets are in your Ballpark app account
When your face is authenticated, digital tickets to that day’s game will be automatically scanned and you can walk right into the ballpark.
Gather your entire group before entering the Go-Ahead Entry lane
If a member of your group is not with you, is ineligible, and/or does not wish to participate in Go-Ahead Entry, we recommend forwarding that ticket and ensuring it is accepted by that member before you enter the Go-Ahead Entry lane.
Lead your group through the experience
It is recommended to have the person enrolled at the front of the group to allow for everyone to keep moving forward once the ticket holder is authenticated.
Keep your face visible as you enter
Ensure that at least two of the main features of your face (eyes, nose, mouth) are visible as you walk through the lane.
Continue walking through the Go-Ahead Entry lane
The camera can capture you at walking speed, there’s no need to stop unless one of the attendants asks you to wait.
Frequently Asked Questions
What is Go-Ahead Entry, presented by National Car Rental?
Go-Ahead Entry, presented by National Car Rental, is a free-flow facial authentication-based technology, resulting in fast, hands-free entry into the ballpark. The benefit of this technology is that you can experience entering the ballpark without presenting your ticket on your device. The latest in technology allows a fan to breeze through the lane while a facial authentication camera identifies you as a registered user and validates your ticket(s).
Who can enroll in Go-Ahead Entry, presented by National Car Rental?
Enrollment comes at no additional cost, is completely voluntary and is available to anyone 18 years of age or older with a MLB Ballpark account. Registration is available only through the MLB Ballpark app. Individuals under 18 may only enter through the Go-Ahead Experience with their registered parent or legal guardian who is consenting on their behalf.
How can I enroll in Go-Ahead Entry, presented by National Car Rental?
The registration process starts with the MLB Ballpark app. Once registered you can enter via the Go-Ahead entry lanes at Oracle Park and other participating ballpark(s). A ticket for the event is required for Entry. Enroll in Go-Ahead Entry, presented by National Car Rental »
Once enrolled, are there any other actions I need to take prior to using the Go-Ahead Entry, presented by National Car Rental?
No, once enrolled in Go-Ahead Entry, presented by National Car Rental, there is no other action required for sign-up. Enrollment into the program does not guarantee entry into an event. All individuals in your party must be ticketed guests to enter.
Will my family and guests need to opt-in in order to use Go-Ahead Entry, presented by National Car Rental?
When you arrive at the ballpark and you proceed through the Go-Ahead Entry lane, all individuals will be scanned by the facial authentication cameras for entry. Your family and guests will enter Go-Ahead Entry with you to enter the park if their tickets are on your MLB Ballpark app account. If you have guests that will be arriving at a different time or who do not wish to have their faces scanned, you must forward their ticket ahead of entry. After receiving the ticket, they will have the opportunity to opt-in to the program or can choose to enter using any standard entry lane.
What if my entire party is not present when I enter the lane?
If you have guests that will be arriving at a different time, you must forward them their tickets using the MLB Ballpark app. If you choose not to forward their tickets and your entire party is not present, you can enter together using any standard entry gate.
What if my guests don't want to participate in Go-Ahead Entry, presented by National Car Rental?
In the event that your guest is not interested in participating, you can forward their ticket using the MLB Ballpark app. Your guest can enter through any standard entry gate by scanning their ticket from the MLB Ballpark app. If they haven't already, your guest will need to download the MLB Ballpark app and create an MLB account in order to access and use the forwarded ticket(s).
What if my group includes children under the age of 18?
If you are enrolled in Go-Ahead Entry, presented by National Car Rental, your own child(ren) or ward(s) can enter the game with you as part of your ticketed group. If there are any minor children in your group and you are not their parent or legal guardian, your party will need to enter through any standard entry gate, scanning their tickets from the MLB Ballpark app.
Will I need to show my ticket(s)?
With Go-Ahead Entry, presented by National Car Rental, you will not need to show your ticket(s) at entry, but you will need to show your ticket(s) in the MLB Ballpark app to access your seats, for entry into other areas or to use any stored value loaded onto your ticket(s).
Where do I enter Oracle Park to use Go-Ahead Entry, presented by National Car Rental?
Go-Ahead Entry, presented by National Car Rental, is available at all of the main gates at Oracle Park: Willie Mays Gate, Lefty O’Doul Gate, 2nd & King Gate and Marina Gate. Click here to see a map.
Who can I contact if I am having issues with enrolling in Go-Ahead Entry, presented by National Car Rental, at Oracle Park?
Contact: customerservice@sfgiants.com
Will Go-Ahead Entry be available at other ballparks?
The Go-Ahead Entry experience will be available at select Major League ballpark locations. Once registered, you will see a Go-Ahead Entry badge on your ticket in the Ballpark app for any participating MLB ballpark where Go-Ahead Entry is supported.