Q: What is the Giants Holiday gift card?
A: A digital gift card that can be used toward tickets for the Giants regular season or Spring Training, based on your purchase selection.
Q: What denominations are available with the Giants Holiday Gift Card?
A: Giants Holiday Gift Cards can be purchased for any amount between $25 and $500. For every $50 purchased, earn $10 in bonus credit. The bonus will not apply if purchasing two separate cards for $25.
Q: Which games are my Giants Holiday Gift Card eligible for?
A: Giants Holiday Gift Cards are eligible for tickets to all Giants regular season or Spring Training home games, based on your purchase selection. View the full 2024 schedule.
Q: Is there a limit to the number of tickets I can purchase with a Giants Holiday Gift Card?
A: No. There is no limit to the number of tickets you can purchase with a Giants Holiday Gift Card.
Q: Is there a limit to the amount of Giants Holiday Gift Card credit I can redeem per transaction?
A: No. There is no limit to the amount of credit you can use/apply per transaction.
Q: How do I gift the Giants Holiday Gift Card to others?
A: Giants Holiday Gift Cards will be shared with others via email. This information will be collected at the time of purchase, including the date that youād like to send it. See below for more details.
Q: Can I forward the credit associated with my Giants Holiday Gift Card via the MLB Ballpark app?
A: No. Giants Holiday Gift Card credit cannot be forwarded in the same way that tickets are forwarded via the MLB Ballpark app? Once the gift card is sent at time of purchase, the credit cannot be transferred.
Q: Are there fees associated with the purchase of a Giants Holiday Gift Card?
A: No. There are no fees associated with the purchase of a Giants Holiday Gift Card. Standard ticket fees will be applied at the time tickets are purchased with the Giants Holiday Gift Card.
Q: Can I use my Giants Holiday Gift Card for tickets associated with a Flash Sale, Special Event or other promotion?
A: Yes, you can use your Giants Holiday Gift Card for any ticket products sold directly through the Giants. Postseason games are excluded. Gift cards are good toward tickets for the Giants regular season or Spring Training, based on your purchase selection.
Q: Does my Giants Holiday Gift Card expire?
A: The amount paid for your Giants gift card never expires. Any bonus credit earned will expire at the end of the 2024 regular season. After the bonus value expiration date, the gift card may only be redeemed for the amount paid.
Q: How can I confirm the balance of my Giants Holiday Gift Card?
A: The available balance of the card will show during checkout. Or, contact Customer Service at [email protected] or (415) 972-2209, Monday-Friday, 9 a.m. - 5 p.m.
Q: Can I use my Giants Holiday Gift Card for tickets in all Oracle Park seating categories?
A: Yes, Giants Gift Cards can be utilized for tickets in all seating categories.
Q: Will I receive a physical Giants Holiday Gift Card?
A: No, your Giants Gift Card is digital and no physical gift card will be provided. For those interested in a gift tag to share with your recipient, we have provided one here.
Q: Will the Giants Holiday Gift Card be available on the MLB Ballpark app?
A: The Giants Holiday Gift card will not be available on the MLB Ballpark app; however the tickets that were purchased with the Giants Holiday Gift Card will be in the Ballpark app.
Q: How do I access my Giants Holiday Gift Card?
A: Giants Holiday Gift Cards are digital only. Credit will be automatically added to your MySFTix account. The credit from your Giants Holiday Gift Card will appear as account credit to apply to eligible future purchases.
Q: When can I start using my Giants Holiday Gift Card?
A: Your Giants Holiday Gift Cards are available in your account immediately upon purchase (or to your gift recipient on your chosen delivery date). Gift cards can be redeemed for any Giants ticketing product once available, including the Orange & Black Friday Flash Sale on November 24, and April-May games (excluding games vs. New York Yankees) on December 5.
Q: Can the Giants Holiday Gift Card be used toward concessions and/or merchandise at the ballpark?
A: No. Giants Holiday Gift Cards cannot be redeemed for concessions and/or merchandise at Oracle Park. Gift cards are good toward tickets only - the regular season or Spring Training, based on your purchase selection.
Q: Can I use my Giants Holiday Gift Card toward Postseason tickets?
A: No. Giants Holiday Gift Cards cannot be redeemed for Postseason tickets.
Q: Can I exchange/return a Giants Holiday Gift Card?
A: No. All purchases are final. No refunds or exchanges.
Q: If I can no longer attend the game, can I return or exchange the tickets that I purchased with my Giants Holiday Gift Card?
A: No, tickets are not eligible for returns or exchanges. Tickets can be forwarded to friends and family. Tickets purchased with a Giants Holiday Gift Card cannot be resold.
Q: Can I resell tickets that were purchased with my Giants Holiday Gift Card?
A: No. Giants Holiday Gift Cards and/or tickets purchased with a Giants Holiday Gift card are not eligible for resale. The Giants reserve the right to cancel your purchase without a refund or compensation if these terms are violated.