Located behind the centerfield bleachers, the walk-in @Café (pronounced At Café) serves as a gathering spot for fans during the game who want to follow the worldwide social media chatter about the team, players, coaches and all things related to the #SFGiants and Major League Baseball.
AT&T Park is one of the most socially engaged venues in the world, and fans are able to see the social conversation in real-time as well as view their own tweets and photos sent via Instagram.
To celebrate the 60th anniversary of the Giants in San Francisco, the Giants have added the Hall of Bobbleheads, a bobblehead display inside the @Café that will celebrate the history of Giants bobbleheads given away at Candelestick Park and AT&T Park. Along with a peramaent display inside the @Cafe of all stadium giveaway bobbleheads, there will also be a temporary exhibit that will change throughout the season that celebrates the many special event bobbleheads that Giants fans have grown to love. Inside the Hall of Bobblheads, you will learn the story of how the Giants helped start a new movement of the modern bobblehead by creating a Willie Mays Bobblehead in 1999, part of the "Tell it Goodbye" celebration at Candlestick Park. The overwhelming demand and popularity of this bobblehead sparked many teams to also giveaway bobbleheads to their fans. When you visit the Hall of Bobbleheads, you will be greeted by a lifesize recreation of the 1999 Willie Mays Bobblehead, suitable for selfie.
Inside the @Café, fans will find a state-of-the-art 12 foot by 4 foot video wall displaying #SFGiants baseball social chatter throughout the world, including trending tweets, popular Instagram photos, results from Facebook polls and check-ins. Adjacent to the sides of the Pulse Board are two 50-inch LCD Screens which show batting practice and the live game feed. The @Café features a coffee bar serving Peet's Coffee and Tea and offers full espresso and coffee service served by Juma Ventures. To connect with the Giants social media channels, visit sfgiants.com/Connect and follow @CafeSFG on Twitter and Instagram. If you're visiting AT&T Park, text ballpark to 31826 to download MLB.com's Ballpark mobile app. Message and Data Rates may apply.
AT&T Park was designed for all of our guests to enjoy; however, there are certain areas of the park that can only be accessed with a designated ticket. Guests should keep their ticket with them at all times to avoid any confusion as they enjoy the ballpark and its amenities. The following are the various ballpark seating areas and designated access requirements:
Promenade Level (main concourse): All guests with a game ticket.
Blue Shield Field Club Lounge: Only guests with a game ticket for the following seating categories: Blue Shield Field Club, Carmax Field Box, Alaska Airlines Loft at McCovey Cove, Candlestick Suite, Salesforce Champions Suite, Lexus Dugout Club, Batter's Box, Audi Legends Club, Dockers Deck, Dugout Box, Press Club, Promenade Patio Tables, and Oracle Suite Level.
Alaska Airlines Club Level: Only guests with a game ticket for the following seating categories: Alaska Airlines Club Level, Blue Shield Field Club Level, Alaska Airlines Loft at McCovey Cove, Candlestick Suite, Carmax Field Box, Champions Suite, Lexus Dugout Club, Batter's Box, Dockers Deck, Audi Legends Club, Dugout Box, Press Club, Promenade Patio Tables, and Oracle Suite Level.
Oracle Suite Level: Only guests with a ticket for the Oracle Suite Level or Gotham Club. Guests with tickets to any other area of the park, including clubs, lofts, and boxes, DO NOT have access to the Oracle Suite Level.
View Level (upper concourse): All guests with a game ticket.
Guests may sit only in the seat(s) for which they have tickets.
ADA GUEST SERVICES
AED (Automated External Defibrillators)
AT&T Park is the nation's first major league ballpark to implement a public access defibrillation program that protects both players and guests.
A total of 24 AEDs (Automated External Defibrillators) have been installed throughout the ballpark. AEDs are strategically placed 1.5 minutes apart from each other. Prominent overhead signage denotes each AED location. Each location houses an alarmed cabinet with AED and first aid kit.
Aerosol cans of any kind (sunblock, hairspray, pepper spray) are not allowed in the ballpark.
San Francisco Giants
24 Willie Mays Plaza
San Francisco, CA 94107
Alaska Airlines Club Level
The entire third level of AT&T Park comprises the Alaska Airlines Club Level.
Alaska Airlines Flight Deck
Located just outside the concourse behind seating sections 228 - 230 (down the third base line) of the Alaska Airlines Club Level is this balcony overlooking the beautiful San Francisco skyline replete with two open fire pits, and overhead space heaters.
Alaska Airlines Loft at McCovey Cove
Nestled inside the brick archways of the right field wall, the Alaska Airlines Loft at McCovey Cove can accommodate about 45-55 guests. The suite features a terraced patio with outdoor seating, which juts from the wall 10 feet above the playing field. A special entrance with an elevator is located on the waterfront near the Lefty O'Doul Entrance.
Alcoholic Beverage Policy
No alcohol (including non-alcoholic beer and wine) or illegal drugs may be brought into AT&T Park. Once inside the park, alcoholic beverages may be purchased throughout the park. The following restrictions apply:
- All alcohol sales end on the Promenade and View levels and in all seats at the end of the seventh inning.
- There is a two-drink limit per purchase at the concession stands.
- There is a four-drink limit when purchased through in-seat service in the premium seating areas.
- No alcoholic beverages may leave the ballpark with exiting guests
- (including unopened bottles and cans from any Luxury Suite).
- All alcohol sales can be terminated at any time as deemed necessary by management discretion.
Located in Suite #61 on the Oracle Suite Level and accommodating 20 guests, the Anchor Suite has a rustic and sophisticated ambiance similar to that of an old tap room. In partnership with Anchor Brewing, this unique space also offers an opportunity to host a private pre-game beer tasting with an Anchor Brew Master. For more information about this premium space, please call an Executive Sales Representative at (415) 972-2298.
Service animals accompanying guests with disabilities are welcome at AT&T Park. Under the Americans with Disabilities Act, service animals are defined as dogs and, in some cases, miniature horses that are individually trained to do work or perform tasks for people with disabilities. Other animals are prohibited. Service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal's work or the individual's disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls. Service animals must be under the control of their handler and be housebroken. Guests who need to "relieve" their service animal will be permitted to exit and re-enter the ballpark, subject to re-screening by security. Please have your ticket stamped by security personnel prior to exiting.
Artwork In The Park
AT&T Park boasts an eclectic collection of art both inside and outside of the park. The interior levels of the ballpark feature murals, plaques and photography.
The 2010, 2012, and 2014 Major League Baseball World Series Championship Trophies and Championship rings are located on permanent display on the Promenade Level directly behind home plate.
Statues and plaques also decorate areas surrounding the ballpark, highlighted by the Willie Mays statue located at the ballpark's main entrance.
The Willie Mays statue, depicting the Hall of Famer following through on his swing, is the most recognized statue of the Giants collection. Sculpted by William Behrends, the nine-foot, bronze statue quickly became one of the signature fixtures of the ballpark and a fan favorite "photo op."
The Seals Plaza statue replicates the logo of the Pacific Coast League team that played in San Francisco from 1903-1957. Sculpted by Alfredo Osorio, the statue depicts a seal balancing a baseball on its nose.
The 14-foot high Willie McCovey statue is located across McCovey Cove from the ballpark at the northeast corner of China Basin Park. Also sculpted by Behrends, the McCovey statue pays tribute to one of the San Francisco Giants' most respected former players and Hall of Famers. China Basin Park also contains plaques listing the members of every Giants team that played in San Francisco from 1958-1999, and plaques with the names of past Willie Mac Award winners surround the base of the Willie McCovey Statue.
A statue of the "Dominican Dandy," Juan Marichal, was added to the collection in 2005. Sculpted by Behrends, the nine-foot bronze statue, located at Lefty O'Doul Plaza, depicts the Hall of Fame pitcher at the apex of his signature high leg kick windup.
Located at the Second and King Street entrance, stands a nine-foot statue of the "Baby Bull," Hall of Famer Orlando Cepeda. The sculpture, created in Behrends' North Carolina studio and cast in bronze in Colorado, portrays a youthful, smiling Cepeda.
During the 2016 season, the Giants added a fifth bronze statue of Giants Hall of Famer Gaylord Perry. Sculpted by Will Behrends, the nine foot Perry statue is located at Second & King Streets across from Orlando Cepeda's statue.
The Willie Mays Tribute Wall, located just inside the Willie Mays Gate at AT&T Park, features photos, banners and a timeline celebrating the Say Hey Kid's illustrious career. Personalized baseballs, bats and Gold Gloves purchased by fans highlight the wall. Proceeds from the sale of the memorabilia helped to fund the remodel of the Willie Mays Boys & Girls Club at Hunters Point in San Francisco.
Dedicated in 2008, the Giants Wall of Fame serves as a perpetual tribute to the organization's greatest players. Located along the outer wall of the ballpark on King Street, it recognizes retired players whose records stand highest among their teammates on the basis of longevity and achievements. Those honored have played a minimum of nine seasons for the San Francisco Giants, or five seasons with at least one All-Star selection as a Giant.
The Giants History Walk, located on the Portwalk, is a series of 25 bronze plaques representing significant moments in AT&T Park history. To date, the series includes plaques commemorating Opening Day 2000, the 2000 National League West pennant, Barry Bonds' 500th, 600th, 660th, 700th,
715th, and 756th home runs, Bonds' 73 home run record, the 2002 National League pennant, the 2003 National League West championship, and Jason Schmidt's 16-strikeout game, Robb Nen's 300th save, and Jonathan Sanchez's no-hitter. There is a plaque commemorating the 2007 All-Star Game held at AT&T Park. In 2011 a plaque was added to commemorate Brian Wilson's season record tying 48 saves, and a plaque commemorating the Giants 2010 World Series Championship. Plaques were also added to commemorate Matt Cain's Perfect Game, the 2012 NLCS Clinch, Pablo's Sandoval's three home run game in the 2012 World Series, the 2012 Giants World Series Championship and victory parade, Tim Lincecum's two No-Hitters 2012 and 2014, and two new additions commemorating the Giants 2014 World Series Championship.
The Alaska Airlines Club Level has a variety of original artwork including WPA-era style murals by Jeffrey Skyles; memorabilia collage photos by Charles Maier, abstract murals by Calvin Grimm, and a collection of historical photography chronicling Giants history. There is also the painting of Willie Mays which was completed, live, on the field, during the pre-game festivities on Opening Day of 2017. The photos, updated every season, start in the right field corner of the park with year 1883 and end in the left field corner with year 2003. The Alaska Airlines Club Level is also home to a permanent display area behind home plate to showcase Giants Memorabilia.
The Blue Shield Field Club Lounge houses original Giants murals painted by Tom Mogensen. Mogensen's two murals highlight action around or from the perspective of home plate. Also located in the Blue Shield Field Club Lounge is a series of Giants memorabilia photography.
The Oracle Suite Level features a series of lithographs of historic ballparks by various artists, as well as two original Giants murals painted by Tom Mogensen. Original watercolor paintings of Giants players by Stanley Silver and images of Giants memorabilia are also located on the Oracle Suite Level.
For 2018, the Giants are adding an exhibit space which will feature revolving exhibits of memorabilia from the Giants archives and collectors.
Audi Legends Club
Located on the Alaska Airlines Club Level in Sections 233 and 234, this high-end entertainment space can accommodate up to 100 guests in one space, or can be divided into two spaces, which can each accommodate up to 50 guests. The Audi Legends Club features retractable folding glass partitions that open onto a terraced patio. It is available on a per-game basis. For rental information please call 415-972-2298.
Sunday is the Giants official autograph day, when players, coaches, and/or alumni, sign autographs from the Bullpen Boxes in Sections 104/105 and 126/127 before the game. Autographs are for kids 14 and younger. Guests must have a special ticket to obtain an autograph. Ballpark ushers begin issuing autograph tickets on a first-come, first-served basis as soon as the gates open at the top of each designated section. On all other days, guests may seek autographs from the time the gates open until the end of batting practice. If guests are seeking autographs in a seating section other than their own, they may be asked to proceed to their designated seating section. Autograph Sundays are held at management's discretion and may be cancelled without advance notice.
Automated Teller Machines (Bank Of America)
ATMs are located outside of AT&T Park near the Willie Mays Gate and 2nd & King Street gate. Inside the park, ATMs are located on the Promenade Level near the Second and King Street elevators and Lefty O'Doul Stairs; near the Guest Services Desk on the Alaska Airlines Club Level; and near the Willie Mays Lobby on the View Level.
The Giants use AAA for jump starts, lock outs, spare changes and emergency fuel. AAA can also "coordinate" a tow with the cost to be paid by the customer. The truck usually sits up by 3rd and Channel entrance unless called to assist. Any Impark, PD, or security personnel can also reach them on radio, or they can call them via dispatch number: 1 866-526-0541.
Baby changing tables are available in all public restrooms at AT&T Park. A mothers' privacy area is available near the Alaska Airlines Club Guest Services desk adjacent to the Willie Mays elevator lobby on the third floor.
Bags, Containers & Coolers
Paper and plastic grocery bags, purses, fanny packs, backpacks, lunch bags, diaper bags, soft-sided containers, handbags and briefcases are allowed into the ballpark as long as they do not exceed 16" x 16" x 8" in size in accordance with MLB policy. Schematic boxes are located at the gates for guests' reference. AT&T Park does not store oversized bags.
All bags will be thoroughly inspected before they are permitted into the ballpark. Hard-sided coolers will not be permitted. Guests are strongly encouraged to arrive early and to allow additional time to enter the ballpark. AT&T Park does not offer bag check.
Balldudes And Balldudettes
The Giants Balldude/Balldudette Program was created more than 20 years ago as a unique way to involve fans in the on-field action. During each home game, the team designates two people to don Giants uniforms and field foul balls to hand to children in the crowd. As the first MLB team to use adults in this role, the program began in 1993 as the Senior Involvement Program and was re-named by our broadcasters a few years later ("Those aren't Ballboys; those are Balldudes!"). The program now includes a broad range of folks, ages aged 21 and older. For information about Balldude Camp, Giants Community Fund auctions and other methods to compete/apply for a spot, please visit http://www.sfgiants.com/balldude.
The MLB.com Ballpark app is your mobile companion when visiting your favorite Major League Baseball ballparks. The official MLB Ballpark app complements and personalizes your trip with mobile check-in, social media, offers, rewards and exclusive content.
San Francisco Giants Features:
- Access and manage your digital tickets
- Check in for offers and rewards
- Social media
- Team schedule
- A-Z guide
- Getting to AT&T Park
- Interactive ballpark maps and directory, including food and drinks menus
- Select mobile food ordering
- Ballpark and player entrance music info
- Team videos
- Team trivia
Bank of America Business Center
Located on the Oracle Suite Level, the Bank of America Business Center consists of two meeting spaces (Bank of America Conference Room and Executive Meeting Room) that can be reserved for private meetings/events. For more information on how to utilize the Business Center on game days call (415) 972-2046 or visit www.sfgiants.com/businesscenter.
For more information on how to utilize the business center on non-game days call 415-972-1800. Catering is available.
Banners & Signs
Banners and signs are permitted, provided they are baseball-related, in good taste and not of a commercial nature. American flags are permitted and may be displayed. Banners and signs may not exceed three feet in height or obstruct the view of other guests or ballpark advertising signage. Banners may not be hung or carried while the game is in progress or affixed to walls or any other structure in the park. Banners, signs, and flags affixed to poles and not sold in the Dugout Store are prohibited. The Giants reserve the right to remove any banner, sign, or flag.
Batter's Box (Lexus)
These exclusive view seats are located within the first three rows directly behind home plate. These premium seats include exclusive access from the Blue Shield Field Club entrance and offers in-seat food and beverage service. Be sure to pay attention, you'll likely be on TV! For more information about this premium space, please call an Executive Sales Representative at (415) 972-2298.
Sharpen your batting skills in the soft toss batting cage located inside the Marina Gate entrance, under the main scoreboard.
Secure bike parking is available on the Portwalk near the Dignity Health Center, and is operated by the San Francisco Bicycle Coalition, which is an independent contractor. Bicycles left at the bike parking lot are not the responsibility of the Giants. The bike parking lot opens two hours prior to the scheduled first pitch until 30 minutes after the game's final pitch. There is no charge for this service, but a donation can be made. All proceeds benefit the San Francisco Bicycle Coalition. Employee bike parking is available next to the Second and King Street employee entrance by the Players Lot.
Celebrate a special Giants fan's birthday with a Private Tour of AT&T Park and a birthday lunch. During your guided tour through the Home of the San Francisco Giants you will learn a little bit of history about the team and their beautiful ballpark by the bay. The tour lasts approximately one hour and will take guests to the Infield Warning Track, Visitor's Clubhouse, Dugout, Batting Cage and View Level. You will also have the chance to sit down in an area of the stadium to enjoy birthday cupcakes and a wonderful birthday lunch. For more information call the Tours Department at 415-972-2400.
Boardroom Suite (Konica Minolta) - Under Construction
Located on the Oracle Suite Level outside of Suites 66 and 67, the
Boardroom provides the unique experience of combining a Traditional Suite - with a reception room worthy of hosting your most important guests. Enjoy Luxurious amenities and stunning views of the San Francisco Bay, as well as traditional stadium seating to enjoy the one-of-a-kind ballpark setting of AT&T Park.
Bon Appétit Management Company
Bon Appétit is the exclusive food service provider for AT&T Park, including Gotham Club and Public House. Based in Palo Alto, CA, Bon Appétit operates more than 1,000 cafés in 33 states for dozens of marquee clients. Local clients include Google, Oracle, eBay, Stanford's Graduate School of Business, and the Presidio. The company has won many awards for its pioneering, environmentally and socially responsible practices.
Bottles & Cans
Sealed plastic bottles and soft-sided juice containers are allowed in AT&T Park. Unsealed plastic bottles and soft-sided containers will be inspected and may be confiscated. Glass bottles and aluminum cans (including stainless steel bottles) are not permitted in the ballpark. Alcoholic beverages (as well as non-alcoholic beer and wine) are not allowed in the park, regardless of container.
All Giants games are carried on the team's flagship station, KNBR (680 AM) and the Giants radio network with Jon Miller, Duane Kuiper, Mike Krukow, and Dave Flemming calling the action. Spanish language broadcasts are carried on Radio Lazer, KXZM 93.7 FM , with Erwin Higueros and Tito Fuentes calling the action on home games, and Higueros and Marvin Benard calling the games on the road in California.
GIANTS Radio Network
NBC Bay Area and Comcast Sports Net Bay Area will televise more than
155 games during the 2018 season. Jon Miller, Duane Kuiper, Mike Krukow, and Dave Flemming will broadcast the games. Please refer to a Giants pocket schedule or go to sfgiants.com for the dates and times of all televised games.
Cameras & Video Equipment
Cameras and video equipment are allowed in AT&T Park for MLB games. However, the equipment may not obstruct the view of others. Guests are not allowed to reproduce or re-broadcast any film or videotape of Giants games for commercial purposes without written permission from the San Francisco Giants and Major League Baseball. The Giants reserve the right to require patrons to put cameras or video equipment away.
The Candlestick Suite pays tribute to our former home at Candlestick Park. This intimate suite accommodates 12-15 guests and includes pregame access to the warning track as well as a light food and beverage package (including beer). This space can be sold for the entire game or as a pregame space only in combination with any of our other premium seating areas. The Candlestick Suite can also be combined with the Alaska Airlines Loft to offer a larger suite experience for up to 70 guests. For more information about this premium space, please call an Executive Sales Representative at (415) 972-2298.
The Giants provide open captioning for all ballpark public address content on the dedicated captioning board located to the right of the DiamondVision display in centerfield. Captioning is also available via the MLB.com Ballpark app for download on guests' personal devices. This app is available on most mobile devices, and provides real time text communication of nearly all public address audio communications in AT&T Park during Giants games.
Carmax Field Box
The Carmax Field Box is a 30-person private box located below field level adjacent to the visitor's bullpen, directly in front of Sections 105 and 106. Guests can rent the box on a game-by-game basis. Included in the cost of the box rental are 30 game tickets, four VIP Parking passes, and one case each of beer, soda and water. A limited catering menu is available. For additional information and pricing, guests may call Executive Sales at
Bon Appétit is the exclusive fine food caterer of AT&T Park. To contact
Bon Appétit about catering your next event, meeting or party at the park, please call (415) 972-1515 to make arrangements and to obtain a complete menu and price list.
Charter Buses (See Also Parking)
Charter bus parking is located adjacent to the eastern edge of the Giants parking Lot A on Terry Francois Blvd.
Champions Suite (Salesforce)
This individual game Suite is located on the Promenade Level with the entrance near seating section 112. It is available for rent on a per-game basis. Call (415) 972-2298 for complete details. The price of the rental includes 30 game tickets and four parking passes.
There are 10 charging stations located throughout the ballpark. Guests can charge their phone at:
- Blue Shield Field Club Lounge
- Promenade Level: Sections 105, 122, 133, 140 @Café
- Alaska Airlines Club Level: Sections 205, 216/217, 227
- Oracle Suite Level: Charging cables for a variety of devices available in each suite
- View: Sections 313, 320
Guests can also charge their phones at the AT&T Digital Lounge - located across from the Community Clubhouse on the Promenade level.
Children under 24 months of age do not need a ticket to enter AT&T Park. However, they must sit on the lap of an accompanying adult. Fold-up strollers should be stored under the seat. Non-folding strollers can be checked at the Guest Services Station located behind Home Plate on the Promenade Level.
In San Francisco's early years, the area where AT&T Park now stands was part of San Francisco Bay. It is believed that sand from Rincon Hill (which anchors the western end of the Bay Bridge) and rubble from the 1906 earthquake was used as landfill to create the parcel in the late-19th century. The area was then used primarily for shipping and industrial uses. The Pacific Mail Steamship Company imported silk, tea, rice and opium from Asia to the United States to a dock at the foot of Brannan Street. The dominance of Asian commerce around the Brannan Street wharf led to the area being called China Basin. Just west of the ballpark site, the Southern Pacific Railroad built its headquarters (1867) next to the rail yards at Fourth and Townsend streets. In 1915 Southern Pacific opened a mission-style passenger terminal at Third and Townsend streets.
China Basin Park at Mccovey Point
Taking the New York Yankees' Monument Park one step further, China Basin Park boasts a comprehensive walk through San Francisco Giants history, with bronze markers dedicated to each of the Giants teams from 1958 (the Giants first year in San Francisco) through 1999 (the Giants last year at Candlestick Park). Each marker includes the team record, home attendance, Opening Day line-ups, batting and pitching leaders, and a full team roster with the names of all players who made an official game appearance that season. In addition, the northeastern section of the park, officially named McCovey Point, features a larger than life statue of Willie McCovey and recognizes all of the winners of the prestigious Willie Mac Award.
Also included in the shoreline park is the Barry Bonds Junior Giants Field, a small baseball field specially designed for T-Ball. With a short right field fence and beautiful vistas, the Barry Bonds Junior Giants Field instantly became a new Giants landmark. The Giants Community Fund, the Good Tidings Foundation and the Barry Bonds Family Foundation sponsor the field. Just beyond the right field fence of Barry Bonds Junior Giants Field is the "Wharf," a picnic area over the water with great views into the ballpark and of the bay. China Basin Park is open year-round.
The King Street clock towers are the most prominent architectural features of AT&T Park. Each of the two towers is 122 feet tall and feature pyramid-shaped roofs topped by 45-foot tall flagpoles. The two clocks located on each of the two main towers are eight feet in diameter. Two smaller clock towers, measuring 47 feet tall and featuring three-foot diameter clocks, are located at the Seals Plaza and Lefty O'Doul Plaza entrances.
Commemorative Brick And Tile Projects
Personalized bricks pave the entrance to Willie Mays Plaza and feature the names and inscriptions of Charter Seat-members and Giants employees who helped build AT&T Park and to commemorate the 2000 Inaugural Season. Personalized bricks also form the World Champions Walk that now surrounds the ballpark, and commemorates the Giants 2010 World Series Championship. Personalized tiles are also located at McCovey Point and China Basin Park. The commemorative bricks and tiles are no longer available for purchase.
The Giants value guests' opinions and suggestions on how we can provide quality customer service. Guests can leave feedback and comments about their experience at AT&T Park by filling out a guest comment card at the Guest Services Station desk behind Home Plate on the Promenade Level. Guests may also obtain a "We're Listening" form from any usher, or use the "Fan Feedback" section of sfgiants.com
The Giants Community Clubhouse is located on the Promenade Level directly behind home plate. It is a permanent location used by the Giants Community Fund and community partners of the Giants to interact with fans during a game in order to raise awareness for or educate the fans about an important community program or initiative.
Bon Appétit Management Company is the exclusive food service provider for AT&T Park, including Gotham Club and Public House.
Please see Food and Beverage for a list of items sold within the ballpark.
Concierge desk services are available at the Guest Services Desk on the Alaska Airlines Club and the Concierge Desk on the Oracle Luxury Suite Levels of the ballpark. Located behind home plate immediately adjacent to the elevator lobby, the Guest Services/Concierge Desk at both levels provides guests with an array of services including transportation information, the Giants schedule, team information, and other special services upon request.
San Francisco Giants
24 Willie Mays Plaza
San Francisco, CA 94107
Coors Light Silver Bullpen
This seating and standing room only area, with a heated platform viewing deck, is located in section 145 of the arcade. Coors products are available for purchase via cash or credit.
Designated Driver Program
The Budweiser Good Sport Designated Driver program encourages guests to pledge not to consume alcohol during their stay at AT&T Park. Those who participate receive a coupon for one free soft drink, coffee or hot chocolate. Guests may sign up at the Guest Services desk on the Promenade Level behind home plate through the end of the seventh inning. Sign up kiosk locations can also be found on the Willie Mays Ramp near the Giants Dugout Store entrance into the ballpark, or at section 311 on the View Level concourse. Any guest wearing a Designated Driver wristband and consuming alcohol is subject to ejection from the ballpark.
Dignity Health Centers
The Dignity Health Center is located on the Portwalk near the Lefty O'Doul Bridge. Services available at the Health Center include on-duty physicians for occupational health, sports medicine and urgent care injuries and illnesses. In addition, the Center offers physical therapy, specializing in sports medicine and orthopedics, and radiology services. The center also supports the first aid services at AT&T Park. The Dignity Health Center is open from 7:30 a.m.-5:30 p.m., Monday through Friday. For more information, please call the Center at (415) 972-2249. Dignity Health is the official healthcare provider of the San Francisco Giants.
Disabled/Accessible Guest Services
The Giants are committed to providing all guests, including those with disabilities, with the highest quality experience while visiting AT&T Park. As part of these efforts, the Giants are dedicated to offering a quality experience to guests with disabilities that is full and equal to that provided to guests without disabilities. Guest Services personnel are stationed at the Guest Services Station, located behind home plate on the Promenade Level, for wheelchair requests, lost and found items, information about public transportation, game schedules, lost and found children and parents, and a variety of other services. Concierge personnel are available to assist guests on the Alaska Airlines Club and Oracle Suite levels, near the Willie Mays Clock Tower elevators.
Accessible seating options are available throughout the ballpark in all view perspectives (see BALLPARK MAP). In addition, all restrooms, drinking fountains, telephones, ATMs, and counters at points of service at AT&T Park are accessible. Elevators are located at each of the four entrances to the ballpark (see BALLPARK MAP and wheel chair accessible seats). The elevators at Willie Mays Plaza and Second Street Plaza provide access to all levels of the park. The elevators at Lefty O'Doul and Seals Plaza provide access to the Promenade Level only. Guests with disabilities and their companions are given first priority for service at all elevators. In addition, at Willie Mays Plaza there are three escalators, which move guests up before and during the game and change direction after the sixth inning to bring guests down after the game. Guest services personnel are posted at each ballpark entrance to assist any guest requiring assistance in locating their seats and ballpark services.
Operated by Imperial Parking, ADA Parking is available in all lots, but is subject to availability. Lot A is permit only and the others are $40 cash only.
Free ADA shuttle service begins 2 hours prior to game time and runs up until 1 hour the end of the game. If you require a pickup from a parking lot, alert the nearest parking attendant or security officer and they will radio the shuttle. Please note that the shuttle is too large to navigate into each parking lot so all pickups and drop offs will be accommodated along the perimeter of the parking lot. Shuttles drop off at the Ballpark next to the Giants Dugout store on Third Street. Shuttles pickup in the same location for a return trip to the parking lots.
Guest drop-off zones are located on both sides of the ballpark, one at the Second and King Streets entrance, and one on Third Street near the Giants Dugout Store (see BALLPARK MAP and WHEELCHAIR ESCORTS).
The Giants provide open captioning for all ballpark public address content on the dedicated captioning board located to the right of the DiamondVision display in centerfield. (see CAPTIONING). Captioning is also available via the MLB.com Ballpark app for download on guests' personal devices. This app is available on most mobile devices, and provides real time text communication of nearly all public address audio communications in AT&T Park during Giants games. For fans without a compatible mobile device, an iPod Touch equipped with the Ballpark app may be checked out free of charge from the Guest Services Station located behind Home Plate on the Promenade Level during Giants games. A valid credit card or acceptable form of picture identification (e.g., valid driver's license or non-driver government-issued photo ID card) is required as a deposit.
Assistive listening devices are available at no charge upon request at the Guest Services Station located on the Promenade Level behind Home Plate. A valid credit card or acceptable form of picture identification (e.g., valid driver's license or non-driver government-issued photo ID card) is required as a deposit.
This unique space is located underneath the Glove in Left Center Field and offers a panoramic view of the field and Bay. This premium location for 18 guests also includes a food and beverage package. For more information about this premium space, please call an Executive Sales Representative at (415) 972-2298.
Dog Days of Summer
The annual "Dog Days of Summer" presented by Zynga promotional game will be, once again held during the 2018 season. This is the only Giants home game when non-service animals are authorized to enter AT&T Park. Each dog must have a ticket to enter the park for this game. The Marina / Seals Plaza Gate is the exclusive ballpark entrance for this event. For more information, call (415) 972-2013.
The Giants are committed to assisting non-profit organizations in their fundraising efforts, providing more than $1.5 million in in-kind donations to nearly 3,500 community groups each year. If guests would like the Giants to consider making an in-kind donation to a particular fundraiser event or auction, they must fill out the on-line request form.
Requests must be received at least two months in advance of an event. Requests for groups located outside of Northern California will not be considered. We DO NOT accept requests via fax, email, mail, or phone.
Drones (or Unmanned Aircraft Systems) cannot be flown near AT&T Park before, during, or after Giants games. Federal law restricts drones from flying within a 3 nautical mile radius of any stadium with a seating capacity of 30,000 or more people during any Major League Baseball (MLB) game and certain other sporting events. This restriction takes effect starting one hour before the scheduled game time until one hour after the game concludes. Flights conducted for operational purposes of the event, stadium or broadcast may be authorized by the FAA with an approved airspace waiver.
Located next to the Visitors' Dugout and originally created for the Commissioner during the 2007 All-Star Game, this premium space offers 16 seats. These seats are comparable to our investors' seats on the Giants side. For more information about this premium space, please call an executive sales representative at (415) 972-2298.
Please see The Garden.
Elevators & Escalators
The elevators at Willie Mays Plaza and Second Street Plaza provide access to all levels of the park. The elevators at Lefty O'Doul and Seals Plaza provide access to the Promenade Level only. In addition, at Willie Mays Plaza there are three escalators, which move guests up before and during the game and change direction after the sixth inning to bring guests down after the game.
There are multiple entrances to AT&T Park: Willie Mays Gate (Third and King streets), Lefty O'Doul Gate (near the Lefty O'Doul Bridge at Third and Berry streets), Marina Gate (along the Port walk behind center field) Second and King Street Gate (Second and King streets), Public House (no gate giveaways), the Giants Dugout Store (no gate giveaways), the Gotham Club (private entrance), Triples Alley (ticket specific entrance) and the Alaska Airlines Loft/Candlestick Suite at McCovey Cove (ticket specific entrances).
The Executive Offices are located in the Giants Building on Third Street, between King Street and the China Basin Channel (adjacent to AT&T Park). They are open from 8:30 a.m. - 5:30 p.m. on weekdays and remain open during all baseball games. The Executive Offices are not included on ballpark tours and they are not open to the general public.
Located on the Promenade Level, above the left field bleachers, the Fan Lot is an interactive play area for children and adults. Children ages 14 and younger, and taller than 36" inches, can enjoy a "slide into home plate" from one of the four slides. Guests of all ages can stroll up to the world's largest baseball glove, a vintage three-finger classic; and get an autograph-rubbing from some of their favorite all-time Giants.
Toyota Fan Zone is a 50-by-50-foot replica of AT&T Park designed for young children. Kids 42" inches tall or less can hit whiffle balls and run the bases. It includes an infield, bases, outfield and ballpark iconography that gives tomorrow's Giants the feeling that they are big leaguers playing in a real Major League ballpark. The Fan Zone also features a new 8mm pixel-pitch 10'x16' Mitsubishi DiamondVision display-the highest resolution videoboard at AT&T Park. Lastly, located in the right field wall of the Fan Zone is a state of the art fish tank, installed by Animal Planet's show TANKED in 2017. The tank displays fish native to the San Francisco Bay including smooth- hound sharks, butterfly rays, and giant spined starfish.
The Fan Lot offers guests not only a great view of the game, but also views of the city's skyline, the Bay Bridge, and San Francisco Bay.
On game days, the Fan Lot opens in conjunction with the opening of the gates. It is also open year-round on many other days for the community to enjoy, free of charge.
Players respond to mail at their own discretion. Guests may send fan mail to players during the season only to:
"Name of Player"
San Francisco Giants
24 Willie Mays Plaza
San Francisco, CA 94107
Personalized fan messages are available on a limited basis at Giants home games. Messages are $100 Monday through Thursday and $130 Friday through Sunday. Fan messages appear once on the auxiliary board below the main scoreboard during a designated inning break. Messages can be up to 60 characters long, including spaces and punctuation, and will display center-justified in all capital letters. Call (415) 972-2349, or email firstname.lastname@example.org for more information. To order a message visit: www.sfgiants.com/experiences.
The San Francisco Giants Fantasy Camp is held every year in Arizona.
Participants receive their own Giants uniform and take infield and batting practice with former Major Leaguers. They even play in an actual game with the former stars. For more information on the Fantasy Camp program call (650) 342-5443.
Located at Seals Plaza/Marina Gate (China Basin Ferry Landing)
- Right Field 309 feet
- Right Center Field 421 feet
- Center Field 404 feet
- Left Center Field 382 feet
- Left Field Foul Line 339 feet
The First Aid Station, located on the Promenade Level behind Section 132, is open during all baseball games to provide evaluation and treatment to guests for minor medical needs. Dignity Health's physicians, nurses and emergency medical personnel are based in the First Aid Station. King American Ambulance Service is available for medical emergencies.
Folding chairs (with legs) are not allowed in the ballpark.
Food and Beverages
Located throughout the ballpark are concession stands, bistros, and portable food carts featuring traditional ballpark fare and a wide variety of international, gourmet, and specialty food concepts for guests of AT&T Park. The food and beverage offerings found at the ballpark reflect the rich, local flavors and unique culinary offerings of the San Francisco Bay Area, with new food items introduced each season. Please go to the Ballpark App for a complete and updated listing of all the food and beverage offerings at AT&T Park.
- Gilroy Garlic Fries: The signature dish and smell of AT&T Park can be found at one of the park's 10 garlic fries locations with a total of 73 purchase lines. The fries are made with fresh garlic and parsley, which are cut daily, and prepared in oil containing no trans-fat. Now available in a Giants souvenir-style helmet.
- Crazy Crab Sandwich: The Crazy Crab is made with Dungeness crab and served on grilled, buttery sourdough bread, and is available from the Centerfield Wharf located in Sierra Nevada Pale Ale Plaza, at the Farmer's Market/Wine Bar on the Alaska Airlines Club Level, and in the Blue Shield Field Club at the Wine Bar.
- Orlando's Cha-Cha Bowl: Created with our Hall-of-Famer Orlando Cepeda, this Puerto Rican inspired dish features black beans, seasoned rice and jerk chicken topped with a pineapple salsa. It can be found out in Sierra Nevada Pale Ale Plaza on the Promenade Level, and in Section 314 on the View Level.
- Sheboygan Bratwurst: It would not be baseball without this ballpark favorite at AT&T Park. It is an authentic, Midwest-style bratwurst served directly from the grill on a grilled sourdough roll topped with sauerkraut and onions. They are found on the Field and Club levels.
- Farmers Market/Strawberry Shortcake: This Alaska Airlines Club Level stand features local seasonal produce from the Ferry Plaza Farmers Market including fresh cut strawberries topped with freshly whipped cream, served in large bowls.
- Slice House by Tony Gemignani: Serving handmade New York style pizza in Lower Centerfield, View Level Section 314, and on the Promenade Level, Section 103. Plain or pepperoni pizza is available by the slice, or purchase a whole pizza. Tony's delicious whole pies may be delivered to any seating area in AT&T Park using the Ballpark App on your smart device to order and make payment.
- Pier 44 Chowder House: San Francisco's famous chowder in a bread bowl, along with crispy fish and chips and calamari, can be found upper centerfield.
- Mission Street Taqueria: Home of the Giants Helmet nachos, along with burritos, tacos, found in Sections 130 and 233.
The concession stands and food carts at AT&T Park capture the international flavors of San Francisco. Fans will find the following options:
- Murph's Clubhouse Pub: This original ballpark brand, established in 2004 and named in honor of Giants Legendary Clubhouse Manager Mike Murphy, features the Pub's signature Irish Nachos (Irish chili over crispy potatoes topped with cheddar and green onions), Fish and Crispy Chips, Corned Beef Brisket, and Roasted Turkey Breast. The Pub also serves Irish Coffees and Hot Chocolate with Baileys Crème.
- A Taste of North Beach: In keeping with the tradition of featuring local, San Francisco food offerings, this Promenade Kiosk features the traditional Stinking Rose Forty Clove Garlic Chicken Sandwich, Meatball Sandwich from U.S. Restaurant, and a ravioli bowl and spicy Italian sausage topped with peppers and onions.
- Bar San Pancho: Burritos, crispy tacos, house made chips & dip and nachos, plus a new burrito bowl and the Milanese de San Pancho, a fried-chicken torta.
- CREAM (Cookies Rule Everything Around Me): A Bay Area favorite, handcrafted ice cream sandwiches are made with fresh-baked cookies and premium ice cream.
- Giuseppe Bazurro's: Giuseppe Bazurro was a San Francisco restaurateur whose restaurant was regarded as one of the best in the city during the Gold Rush heyday of the late 19th century. Our menu includes pizzas and "bazurros," fresh flat bread, filled with luscious salads and lightly rolled.
- Edsel Ford Fong's: Named after Edsel Ford Fong, the San Francisco Chinatown waiter made (in) famous by his unique style of service. Choose from rice bowls, sushi, and cold noodle salads.
- John J. McGraw Derby Grill: Hall of Fame Manager John J. McGraw inspired this American grill, featuring premium hot dogs and sausages, burgers, fries, beer and peanuts. The Field Club Derby Grill also serves the Impossible Burger, the juicy plant-based burger that tastes impossibly like beef.
- The Organic Coup: Located in Section 133 on the Promenade Level, this is the first Certified Organic fast food offering in the park, featuring fried-chicken sandwiches, garlic tater tots, and açai bowls.
- Doggie Diner: The perfect place for just a good old Giants Dog, nachos, pretzels and peanuts. These stands are named after the famous Doggie Diners that were once popular in San Francisco, known for their gigantic Doggie signs.
- Say Hey Sausage Stand: Includes a great selection of sausages named for the one and only "Say Hey Kid"…Mr. Willie Mays.
- King Street Carvery: Features freshly carved turkey, beef brisket and pulled pork sandwiches.
- Da Poke Man: Hawaiian-style poke served over organic greens, rice, or tortilla chips, available in Section 114.
- Home Plate Boba: Bringing the popular bubble-tea trend to ATT Park.
- California Wine Carts: Found on the Promenade and View Levels, these unique carts feature many of California's best wines.
- Vintage 58 Wine Bar: Pouring International wines by the glass and carafe on the Promenade Level Sec. 118 and View Level Sec. 324.
- McCovey's "44" BBQ: Now served from a kiosk at Section 136 featuring pulled pork, smoked brisket and hot link sandwiches.
- The Garden: At the Garden Table, seasonal salads plus new soft-serve ice cream options and Irish Coffee. At the Hearth Table, gourmet flatbreads with seasonal vegetables and toppings, on dough made without gluten-containing ingredients.
Game Times/Gates Open
Games start at 12:45 p.m., 1:05 p.m., 4:15 p.m., 6:05 p.m., 7:05 p.m. and 7:15 p.m. The main gates at Willie Mays Plaza (including the Suite Lobby and Field Club entrances) open two hours before game time. However, new for 2018, the Marina, O'Doul and Second and King Gates will open 90 minutes before game time. For those who are interested in catching batting practice or maximizing your time in the park, please use the Willie Mays Gates Entrance. During popular promotional giveaways, all gates will open two hours before game time. Game times may be changed to accommodate national television, other events or team logistics. (See also PARKING LOT AND PARK GATES).
Game Used Merchandise (From The Clubhouse)
Fans have the opportunity to purchase one-of-a kind items including game-used jerseys, bats, balls, helmets and other items, at the From the Clubhouse merchandise location inside AT&T Park. All items are obtained from the field or clubhouse, and authenticated by an MLB official who is at AT&T Park for all games, ensuring their authenticity before they arrive in the store. From the Clubhouse is open on game days, two hours prior to the game and one hour after the game, and is located on the Promenade Level behind home plate.
The Garden At AT&t Park
Located behind Centerfield below the main scoreboard, the Garden at AT&T Park is a first-of-its-kind mini-farm and outdoor classroom. The Giants and Bon Appétit Management Company created the 4,320-square-foot Garden to provide a platform for community engagement and education as well as 50+ kinds of fresh produce throughout the year. In addition to being a unique gathering place during games and private parties, the Garden hosts almost-weekly field trips for
Ghirardelli Square South
Located adjacent to the Toyota Fan Zone Little Giants Park in the Fan Lot just beyond the left field foul pole is a small food court anchored by a Ghirardelli Ice Cream Sundae Stand.
Giants Baseball Camps
The San Francisco Giants offer youth baseball camps in Northern California for boys and girls ages 3-12. Featuring the highest caliber staff, Giants Baseball Camps are the perfect combination of baseball instruction, competition, and fun! Each camper receives an official Giants uniform and participates in a chartered bus trip to AT&T Park for a VIP tour and chance to meet a current or former Giants player. Please visit sfgiants.com/camps, or call 415-800-2014, for more information.
Giants Community Fund
The Giants Community Fund collaborates with the San Francisco Giants by using baseball as a forum to encourage underserved youth and their families to live healthy, productive lives. The Fund supports Junior Giants leagues throughout Northern California, Nevada and Oregon and provides assistance to targeted community initiatives in the areas of Education, Health and Violence Prevention.
Since its inception in 1991, the Fund has donated over $24 million to community efforts. The Fund, a 501(c)(3) non-profit, is managed by a 30-member Board of Directors, and is sustained by contributions from individuals, businesses and foundations through a number of special partnerships and fundraisers. Please visit jrgiants.org for more information.
Giants Office Building Location
The Giants Office Building is located along Third Street, between Willie Mays and Lefty O'Doul plazas.
Giants Dugout Stores
The Giants have ten Dugout Store locations for all game day and novelty needs. Stores carry everything from official Giants caps, jerseys and jackets to individual game tickets. Many items can be personalized with names on jerseys and jackets. Ask any store personnel for assistance.
NOTE: All Giants Dugout Stores also sell Giants tickets.
Giants Enterprises is dedicated to developing opportunities for the San Francisco Giants organization beyond the operation of the Major League Baseball franchise. A wholly owned subsidiary, Giants Enterprises is charged with finding ways to utilize AT&T Park and other Bay Area venues that will be complementary to Major League Baseball and sensitive to the surrounding neighborhood. This includes serving as an extension to the existing convention, meeting and event space for activities such as special events, receptions, and corporate and family entertainment shows. All employee policies pertaining to codes of conduct apply to all ballpark events. For more information, please call (415) 972-1800, or visit giantsenterprises.com.
Giants Magazine, the official magazine of the San Francisco Giants, features in-depth stories and the latest news on the team, a player roster, a scorecard, and lots of photos of the team, on and off the field. The six-issue publication is sold at souvenir stands throughout the ballpark, at all
Giants Dugout Stores and online at www.sfgiants.com/magazine.
Call (415) 972-2356 for more information.
Giants gift cards are available at all Giants Dugout Stores in $25 and $50 denominations. Giants gift cards are also available through our mail order service by calling (415) 575-5101. Giants gift cards are not available online. Giants gift cards can be used to purchase food, merchandise, and Giants game tickets at AT&T Park.
The Gotham Club is a private, speakeasy-style social club that provides members-only experiences while celebrating the rich history of the Giants franchise. Members receive game-day access to the following Club spaces throughout AT&T Park: The Clubhouse is located behind the out-of-town scoreboard and can be accessed via an exterior Portwalk entrance, adjacent to the Alaska Airlines Loft, or through an interior entrance near Landers Landing. The Bullpen is located on the right field warning track and is accessible pre-game through the exterior Portwalk entrance. The Game Room is located on the Oracle Suite Level and may be accessed via the Willie Mays Suite Lobby elevators. For more information, please call (415) 972-1883 or visit gc1883.com.
The Giants are committed to making AT&T Park the "greenest" ballpark in the country by making environmental stewardship a top priority.
Achievements: The Giants have been awarded 9 Green Glove Awards in recognition of their industry leading recycling efforts by the MLB Sustainable Operations Committee of MLB Stadium Operations Directors. The Giants consistently maintain one of the highest recycling rates in Major League Baseball by diverting most waste away from landfills. The Giants diverted 94% of trash from landfill during the 2017 season. In 2012, the Giants were awarded the WRAP Award, The Waste Reduction Awards Program, administered by the California Department of Resources Recycling and Recovery (Cal Recycle) for outstanding waste reduction efforts. Also in 2012 the Giants won The Governor's Environmental and Economic Leadership Award (GEELA), California's highest environmental honor. The program recognizes individuals, organizations, and businesses that have demonstrated exceptional leadership and made notable, voluntary contributions in conserving California's precious resources, protecting and enhancing our environment, building public-private partnerships and strengthening the State's economy. All awards are on the Club Level behind home plate in a sustainable display case.
LEED EBO&M Certification: The Giants, in partnership with PG&E and ABM, became the FIRST major league ballpark to receive U.S. Green Building Council certification for Leadership in Energy and Environmental Design (LEED) for Existing Buildings, Operations and Maintenance (EBO&M). The 2010 LEED Silver Certification recognized the Giants and its partners' efforts to achieve
sustainability and efficiencies in the areas of human and environmental health, including sustainable sites; water efficiency; energy and atmosphere; materials and resources; indoor environmental quality; and innovation in operations. In 2015 the Giants were awarded LEED Gold Certification in recognition for their further increase in sustainability efforts. The LEED Gold Certification in EBO&M awarded to the Giants was the first ever awarded to an MLB Stadium.
Green Garlic Fries Anyone? Sustainable Concession Stand: The Giants, in partnership with PG&E, ABM, Centerplate, Henny Penny and Coca-Cola, turned one of its most popular concession stands; the Gilroy Garlic Fries stand (Promenade Level, Section 119) into the ballpark's FIRST sustainable stand. This 550-square foot sustainable stand was completely retrofitted with Henny Penny Open Fryers, which reduce gas consumption by 32 percent, cut utility cost by more than half and automatically reduce cooking oil consumption by 12 percent. Coca-Cola's Energy Management System Cooler saves up to 35 percent more energy than traditional models. The standard lights were replaced with High Lumen lights and ballast lamp starters, which are the most efficient tube (T8) lights and starters available and use 36.5 percent less electricity. The signage in the stand, provided by EcoSignWorks.com, is made on 100 percent biodegradable and recyclable materials. The drink cups are recyclable and the paper boats and carry trays are compostable. The paint used to repaint the stand "green" is environmentally friendly. In all, the stands energy efficient appliances save enough energy to fry an additional 110 tons of garlic fries. Approximately, 800 pounds of garlic fries are prepared in this stand per game.
Green Team presented by Coors Light: The GREEN TEAM presented by Coors Light was established in 2009. The GREEN TEAM is comprised of all employees who are easily identified by their unique uniforms made from recycled materials. The Green Team proactively works with ballpark guests to assist with their recycling and composting of trash.
Recycling: The Giants are successful in diverting 96% percent of waste from going to landfill through an aggressive recycling and composting program that operates 24 hours a day 7 days a week. Recyclables and compostable trash include cans, bottles, plastic cups, cardboard, paper, wood pallets, electronic components, light bulbs, batteries, cooking grease, food waste and grass clippings.
Solar Power: The Giants, in partnership with PG&E, became the first MLB ballpark to install a solar system that generates green energy for PG&E customers in the City and County of San Francisco. PG&E installed 590 Sharp solar panels in three areas of AT&T Park - on the Port walk along McCovey Cove, on a canopy over the Willie Mays pedestrian ramp and on the roof of the Giants Building. Since its installation in 2007, the solar system has provided enough energy to power over 5,200 homes, and avoids the emission of over 360,000 pounds of greenhouse gases.
Energy Efficiency: Since AT&T Park opened in 2000, improvements in energy efficiency have been a daily priority of the ballpark operations team, especially in the area of lighting retrofits. The fan experience has continually been enhanced throughout the years with the addition of party suites, food offerings, and game presentation (i.e., HD Scoreboard), and the additions have
actually resulted in decreased energy usage. The lighting retrofits completed at AT&T Park have saved over 200,000-kilowatt hours of energy usage, which is the equivalent of powering 30 homes for a year. Retrofit projects have included replacing several hundred incandescent lights with compact fluorescent lamps, installing motion sensor lighting, replacing concourse signage lighting with an infrared-type high output lamp controlled by a low output ballast, installing Dyson hand dryers in designated bathrooms and stripe curtains in all walk-in refrigerators. The Mitsubishi Electric Diamond Vision HD scoreboard, installed in 2007, is 78 percent more efficient than its predecessor. In 2017, the Giants replaced all 556 field light fixtures with LEDs for a saving of several thousand kilowatts a game.
Non-Smoking Facility: AT&T Park is a non-smoking facility. Electronic cigarettes and vaporizers are included in this prohibition.
Water Conservation: The Giants have implemented a number of water conservation measures in their efforts to maintain one of the best playing fields in baseball. Conservation measures include: The installation of an irrigation clock, which receives weather conditions, including evaporation-transpiration information, from five different weather stations. It uses this information, coupled with the measured site data, to establish zone watering times. This has resulted in a 33 to 50 percent drop in irrigation water usage. The usage of an amended infield mix from a 66% sand, 20% silt and 14% clay to a 50% sand, 25% silt and 25% clay infield mix. The increase of clay reduces the watering of the field by 33 percent. The usage of an efficient irrigation head results in increased nozzle distribution of water and a pervasion wetting agent that allows the water to infiltrate the soil quicker. The usage of a field wide sub-aeration system that can assist in water retention in the root system of the grass from the maintenance of positive air pressure in the drainage system
Group Sales Party Locations
Sierra Nevada Pale Ale Plaza, Triples Alley, Landers Landing, Club King, Flight Deck, and tailgate spaces are Group Sales party locations. For rental information please call 415-972-2298.
The Giants are dedicated to providing a high-quality entertainment experience at AT&T Park. Guests interfering with a ball in play, using foul language, making obscene gestures, wearing culturally insensitive attire, smoking or appearing to be in an impaired condition may be ejected from the ballpark. In addition, any guest entering the field of play or throwing objects in the stands or onto the field, with the exception of home run balls, may face arrest and prosecution.
Guest Services Office
Guest Services personnel are available at the Guest Services Station, located behind home plate on the Promenade Level, for wheelchair requests, lost and found items, information about public transportation, game schedules, lost and found children and parents, and a variety of other services. Concierge personnel are available to assist guests on the Alaska Airlines Club and Oracle Suite levels, near the Willie Mays elevators.
Hall Of Fame Suite
Located in Luxury Suite #62 on the left field side of the Oracle Suite Level, this suite is a salute to Giants Hall of Famers including the great Willie Mays! The Hall of Fame Suite can accommodate up to 30 guests. It is available on a per-game basis.
Historical Ballpark Comparisons
- Polo Grounds: June 28, 1911 to Sept. 18, 1962
- Seals Stadium: April 15, 1958 to Sept. 20, 1959
- Candlestick Park: April 12, 1960 to Sept. 30, 1999
- AT&T Park: April 11, 2000 to present
- Scottsdale Stadium: March 12, 1992 to present (Spring Training ballpark)
Due to safety issues, hoverboards are prohibited in AT&T Park.
Jack Daniel's Barrel House
The "Jack Daniel's Barrel House" is located under the bleachers in left field. With nearly 2,000 square feet and a capacity for 500 fans, the Jack Daniel's Barrel House is open to all ticket holders and features Jack Daniel's specialty cocktails. The area also allows guests to experience a bit of Lynchburg, Tennessee in San Francisco through creative décor including the handmade solid American Oak barrels the world famous Tennessee Whiskey is matured in.
Junior Giants, the flagship program of the Giants Community Fund, is a free, non-competitive program serving youth 5-18 years old, both in the inner cities and rural areas in California, Nevada, and Oregon. Along with the fundamentals of baseball, the leagues stress character development, literacy and healthy living. Visit jrgiants.org to find a league near you.
Kids Run The Bases
After every Sunday day game, weather permitting, children age 14 and under can run the bases. Please be aware of any particular circumstances that may affect this event such as a change in game time. Refer to the Giants current season schedule for any affected dates. Children and their parents must exit the ballpark after the game and re-enter at the right field viewing portal from the Portwalk. After guests have finished running the bases, they will be directed out of the ballpark by event staff behind home plate. The promotion is held at the discretion of management.
King Street Window Displays
Six window displays are located in the ballpark at street level along King Street, and house a series of informative exhibits.
Guests are prohibited from bringing knives of any size or kind into the ballpark.
Laser pointers are not allowed in the ballpark.
Lefty O'Doul Plaza - Bridge
Lefty O'Doul Plaza is located at Third and Berry streets. The Lefty O'Doul Bridge is adjacent to the Lefty O'Doul Plaza entrance to AT&T Park and is the primary connector between the ballpark and the Giants parking lots. Joseph Strauss, who also designed the better-known Golden Gate Bridge, designed the historic bridge, which opened in 1933. The Lefty O'Doul Bridge is a working drawbridge that once carried streetcar and train traffic in addition to automobiles and pedestrians. During a recent renovation, two lanes of the bridge were outfitted with a pedestrian-friendly surface to accommodate the thousands of baseball guests who walk over the bridge from the parking lots to AT&T Park. The bridge is named after Francis Joseph "Lefty" O'Doul, one of San Francisco's most popular ballplayers. Lefty O'Doul's baseball career spanned five decades and included time in uniform as a pitcher, an outfielder, and manager. O'Doul spent parts of three seasons with the New York Giants, and played for and managed the Pacific Coast League's San Francisco Seals. In his most memorable Major League season, O'Doul batted .398 and hit 32 home runs in 1929.
Buster Posey - Located in the Fan Lot and installed in 2015. Weighs 85 pounds and is 193 LEGO bricks tall. Took 210 hours to design and build. Made up of over 15,000 LEGO bricks.
Madison Bumgarner - Located in the Fan Lot and installed in 2016. Weighs 180 pounds and is 158 LEGO bricks tall. Took 300 hours to design and build. Made up of over 36,000 LEGO bricks.
The right field section of AT&T Park is named "Levi's® Landing." Levi's® Landing features the ballpark's signature right field wall and arcade. The Splash Hits counter keeps track of Giants home runs hit into McCovey Cove.
A total of 556 LED lights illuminate the playing field at AT&T Park. The fixtures are installed on five light standards, the tallest of which measures 178 feet. Special lighting technology allows for intense lighting of the inside of the ballpark and very little light leakage into the surrounding neighborhood.
Assisted listening devices are available at no charge upon request at the Guest Services Station located on the Promenade Level behind home plate. A valid credit card or acceptable form of picture identification (e.g., valid driver's license or non-driver government-issued photo ID card) is required as a deposit.
Lost and Found
If a guest has lost an item during the game, he/she should contact the nearest Guest Services staff member for assistance. Items will be held for one week. Unclaimed items will be donated to charity. After games guests may call Lost and Found at (415) 972-2156 and leave a detailed description of the lost item, with the time, date and location of where they think the item was misplaced. Guests may also e-mail Lost and Found at email@example.com with this information. Guests who lost an item in a Luxury Suite may call the Luxury Suite Office at (415) 972-2100. Guests will be contacted only if the item is found.
Lost Children and Parents
Every child should be told to contact the nearest Ballpark staff member should he or she become lost. Parents looking for a lost child should go to the Guest Services Station located behind home plate on the Promenade level. Guests may also obtain a wristband, on which a child's seat location can be recorded from the Fan Lot, and at the Guest Services Station located behind home plate on the Promenade Level.
Lou Seal, the Giants zany, lovable mascot, is available for personal appearances during the off-season and when the Giants are on the road, as well as seat visits during Giants home games. All appearances will be scheduled on a first-come, first-served basis. Please call (415) 972-2349 for more information.
In conjunction with MLB's focus on spectator safety the Giants introduced walk-through magnetometer screening in 2014. Please have all objects containing metal removed from your person and placed on the security screening table before entering the magnetometers. Guests are strongly encouraged to arrive early and to allow additional time to enter the ballpark.
March 24, 1926 - June 21, 2003
Marjorie Wallace, also known as Ballpark Marge, the No. 1 Giants Fan, passed away in 2003 at the age of 77. Marge was a longtime fixture at San Francisco Giants games. She began watching the Giants in 1960 and rarely missed a game at Candlestick Park and AT&T Park. Marge became a big part of the Giants family, arriving hours before each game. She was given her own personal chair in front of the Giants clubhouse, where she sat and greeted the players with high-fives as they arrived to the ballpark. Marge is missed, but never forgotten. A plaque with her picture hangs outside the clubhouse door, above where she used to sit, in Marge's memory.
Located behind the right field foul pole, this area of the China Basin Channel is affectionately referred to as McCovey Cove in honor of Giants fan favorite, first baseman Willie McCovey. It is approximately 355 feet down the right field line from home plate to McCovey Cove. The cove is about 20 feet deep in the boat channel at the average low tide and 28 feet deep at the average high tide. The water temperature averages 58˚ Fahrenheit.
The San Francisco Giants Media Guide provides a history of the franchise, with updated biographies and statistics on every player in the Giants organization. The guide can be purchased at any Giants Dugout Store, at ballpark souvenir stands, through the Giants web site at www.sfgiants.com, or by calling (415) 575-5101 or (800) 442-6873.
Meetings And Conferences
AT&T Park and many of the various venues and levels within the ballpark can be rented on non-game days for conferences, meetings, trade shows and private parties. Catering and event planning services are also available. Call (415) 972-1800 for information, or visit attpark.com.
Giants merchandise can be purchased at the nine Giants Dugout Stores, online at sfgiants.com, or at in-park merchandise kiosks. Guests will find a wide variety of gifts and souvenirs at AT&T Park's 15 merchandise locations, including two Clubhouse stores located behind home plate on the Promenade and View levels. Fans have the opportunity to purchase one-of-a kind items including game used jerseys, bats, balls, helmets and other items, at the From the Clubhouse merchandise location inside AT&T Park. All items are obtained from the field or clubhouse, and authenticated by an MLB official who is at AT&T Park for all games, ensuring their authenticity before they arrive in the store. From the Clubhouse is open on game days, two hours prior to the game and one hour after the game, and is newly located on the Promenade Level behind home plate.
Minor League Affiliates
The Giants have seven minor league affiliates:
- Sacramento River Cats - AAA Pacific Coast League
- Richmond Flying Squirrels - AA Eastern League
- San Jose Giants - (High) A California League
- Augusta Green Jackets - (Low) A South Atlantic League
- Salem-Keizer Volcanoes - (Rookie) Northwest League
- AZL Giants - (Rookie) Arizona League
- DSL Giants - (Rookie) Dominican Summer League
Mission Rock, a partnership between the Port of San Francisco and the San Francisco Giants, is the culmination of over ten years of community planning to envision the future of our ballpark neighborhood. Mission Rock will transform the parking lot that is known as Lot A into a mixed-use neighborhood that will include 40% affordable housing, waterfront parks and open space, restaurants and retail, and other fan amenities. Game day parking will be replaced in a structured garage on the site.
The San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field.
Mother's Nursing Location
This area is located at the Alaska Airlines Club Level Guest Services Desk adjacent to the Willie Mays elevator. While the Alaska Airlines Club Level is accessible to Alaska Airlines Club Level ticketholders only, this space is open to all nursing mothers. Non Alaska Airlines Club Level ticketholders may access the lounge from the Willie Mays elevator or adjoining stairwell.
National Anthem demo recordings are accepted between November and February. Individuals and groups may apply for consideration online only.
Due to the high volume of submissions we receive, you will only be contacted if selected.
Nets and Ropes
Nets, ropes, and any other devices used to obtain objects from the field are not permitted at any time, including batting practice.
For the comfort and enjoyment of all guests, noisemakers of any kind (i.e., air horns, etc.) are prohibited at AT&T Park.
Oracle Suite Level
Located on the fourth level of the ballpark are AT&T Park's 67 private luxury suites. Suite number 1 (the Tony Bennett Suite) through number 67 provide the ultimate place to entertain friends, family or business associates. Suites hold 12-30 people and are equipped with 3 televisions, dual-line telephones, a touch screen computer, and refrigerator. Other amenities include: in-suite catering, Alaska Airlines Club Level access, concierge service and priority reserved parking spaces.
Ballpark parking lots open three hours before game time. Ballpark gates open two hours prior to game time. Special circumstances may necessitate an earlier opening. Major League Baseball Game times are subject to change to accommodate National television broadcast, other events, or team logistics.
Operated by Imperial Parking, AT&T Park offers parking in Lots A, C, Pier 48 and Pier 30 and is sold on a first come/first served basis. Lot A is permit only and the others are cash only.
- Pier 48 - $40 (cash only)
- Pier 48 - Oversize Bus Stalls $80 (cash only)
- Lot C - $40 (cash only)
- Pier 30 - $40 (cash only)
*all rates are regular season only and are subject to change for the postseason
ADA Parking and Shuttles:
ADA Parking is available in all lots, but is subject to availability. Lot A is permit only and the others are cash only. Free ADA shuttle service begins running 2 hours prior to game and runs up until 1 hour the end of the game. If you require a pickup from a parking lot, alert the nearest parking attendant or security officer and they will radio the shuttle. Please note that the shuttle is too large to navigate into each parking lot so all pickups and drop offs will be accommodated along the perimeter of the parking lot. Shuttles drop off at the Ballpark next to the Giants Dugout store on Third Street. Shuttles pickup in the same location for a return trip to the parking lots. Guest drop-off zones are located on both sides of the ballpark, one at the Second and King Streets entrance, and one on Third Street near the Giants Dugout Store.
Oversized vehicles must park in the Bus stalls located on the east side of Lot A accessed via Terry Francois Blvd at Mission Rock St. Camping in vehicles is not permitted.
Tailgating is permitted in Lots A (permit lot only), C and Pier 30. Tailgate groups may utilize their vehicle parking space only. Spaces are not available for purchase for additional standing room. Large groups looking to purchase spaces for parties should contact Giants Group Sales at 415-972-2298.
AAA provides automotive assistance during every home game to assist fans with lockouts, battery jumps and flat tires. Beginning at the 7th inning a service truck will be located in the Giants Parking Lots until one hour after the game ends. Any service requests during and outside of this time can be requested either directly via parking staff or by calling AAA service at: 1-866 526-0541
Portwalk Access And Policies
The Portwalk, located beyond the outfield wall, is one of the ballpark's most unique features. Guests can take in sweeping views of the bay while strolling along the water's edge. They can also stop to take an occasional peek at the ballgame in the tradition of the old knothole gang. Guests may view a ballgame, free of charge, for up to three innings or longer, depending on the size of the crowd. All guests are subject to security screening in the free viewing area. No alcoholic beverages (which includes non-alcoholic beer and wine), cans or bottles are allowed in the viewing portal area.
The following rules apply to the Portwalk area:
- Chairs, swimming, feeding of wildlife, private boat docking and fishing are prohibited in this area.
- Vendors must obtain the proper permit before they can peddle goods along the Portwalk.
- Giants management reserves the right to change or modify this policy as necessary.
- Fishing is allowed off of the north pier adjacent to the South Beach Marina. Docking and launching of private vessels is available at the Recreational Boating Facility at Pier 38. Please call the Harbormaster at (415) 495-4911 for more information.
Press Boxes are located on the Promenade and Alaska Airlines Club Levels.
Credentials: Credentials will be issued only to legitimate media. Season credentials will be issued only to those news agencies that cover the Giants on a daily basis. All requests for regular season media and photo credentials must be submitted on Major League Baseball's online credential site: https://credentials.mlb.com. Media that do not receive full-season Giants credentials may obtain single credentials. Media will need to apply on the website 48 hours in advance of each game requested. Daily media credentials are subject to availability. All daily media credentials can be picked up at the Media Credential Distribution Center, located adjacent to the Dignity Health Center on the Portwalk. Credentials must be visibly worn at all times.
Bob Stevens Press Box: Bob Stevens Press Box: The Bob Stevens Press Box is located on the Promenade Level of AT&T Park, directly above Sections 113-117. The entrance to the press box can be accessed via the media elevator or adjacent stairwell from the Blue Shield Field Club Level walkway. The press box is a working area for the news media and no cheering or other distracting noise is permitted at any time. Anyone violating this policy will be asked to leave the premises. Persons without credentials will not be admitted.
Hodges-Simmons Broadcast Center: All broadcast booths for live game coverage are located at the Hodges-Simmons Broadcast Center on the Alaska Airlines Club Level of AT&T Park (one level above the press box). From the Blue Shield Field Club Level walkway, take the media elevator or adjacent stairwell to the Alaska Airlines Club Level to access the broadcast booths. Persons without credentials will not be admitted. Booth 10 is the Visiting General Manager's box. The Broadcast Center can also be accessed from the Alaska Airlines Club Level near Section 219.
Sam Skinner Media Lounge: The Sam Skinner Media Lounge is located directly behind the broadcast booths on the Alaska Airlines Club Level. The lounge is open for pre-game meal service beginning two hours prior to game time to accredited media members only. There is a nominal charge for meals.
Nick Peters Media Interview Room: The Nick Peters Media Interview Room is located adjacent to the Giants clubhouse on the Blue Shield Field Club (service) level of the ballpark. The room will be used for media conferences and other special interviews.
Broadcast Booth Passes: Radio and television announcers of the home and visiting clubs who wish to have guests in the broadcast booth must obtain broadcast booth passes. Broadcasters should make arrangements with their respective club media relations representative(s) in advance. Individuals without the appropriate credentials will not be admitted.
Adjacent to the Press Box, this premium space accommodates 30 guests and includes Food & Beverage credit within each ticket. Located in Lower Box 119, it has a great view from behind home plate. For more information about this premium space, please call an Executive Sales Representative at (415) 972-2298.
On the 250+ days when baseball isn't being played, AT&T Park provides an unparalleled setting for any type of private event - from a fantasy batting practice for your company to a corporate meeting or reception. Equipped with modern amenities and perfectly located on the waterfront with sweeping views of the bay, our professional event staff can assist you in coordinating a memorable experience for you and your guests. Please call (415) 972-1800 for more information, or visit giantsenterprises.com.
For fan safety and enjoyment, the following items are prohibited at AT&T Park:
- Aerosol Cans
- Air Horns
- Alcoholic beverages
- Aluminum or glass (including stainless steel bottles)
- Bags or containers measuring OVER 16" x 16" x 8"
- Beach Balls
- Flags with poles not sold in the Dugout Store
- Folding chairs
- Hard-sided coolers
- Hover boards
- Illegal Drugs
- Laser Pointers
- Nets, ropes, and any other devise used to obtain objects from the field
- Weapons of any kind
- Additional items at the discretion of Giants management
The Promenade Level is the main concourse level at AT&T Park. On this level, all guests can enjoy many of the park's amenities while circumnavigating the entire ballpark.
Promenade Patio Tables
Located behind Sections 107 and 135 on the Promenade Level, these patio tables accommodate 4 guests each. Tickets include food and beverage credit and access to the Blue Shield Field Club Lounge and Alaska Airlines Club Level. For more information about these premium spaces, please call an Executive Sales Representative at (415) 972-2298.
Operated by Bon Appétit Management Company, Public House is a modern pub designed to be a year-round destination for great sports watching. It offers one of the largest draft beer and cask ale arrays in San Francisco, with 24 beers on tap and more than 100 bottled varieties - many of them hard-to-find local and/or craft varieties - plus a full bar. Overseen by James Beard award-winning chef Traci Des Jardins, Public House's menu includes burgers, sandwiches, delicious salads, and more. Giants fans can head straight to the game via Public House's special entrance into AT&T Park! Please note that gate giveaways are not available through this entrance.
Giants fans will have the opportunity to support the Giants Community Fund by purchasing 50/50 raffle tickets at home games. Tickets will be sold pre-game through the 6th inning. Ticket sellers will be stationed throughout the ballpark and at the raffle kiosk on the Promenade Level behind home plate. The winning number will be posted on the scoreboard and at the kiosk in the 7th inning.
One lucky fan will win 50% of the total amount collected during each game and the remaining 50% will benefit the Giants Community Fund. For more information, visit jrgiants.org.
Re-Entering the Ballpark
Re-entry to AT&T Park is only permitted prior to first pitch. Before first pitch, guests may exit any re-entry gate (located at all gates) to have their hand and ticket stamped for re-entry. Upon return to any re-entry gate, the guest must show their ticket and hand stamp to re-enter the ballpark. Guests re-entering the ballpark will be screened.
There are 52 public restrooms (21 for men, 21 for women and 10 family) located on all levels throughout the ballpark. All public restrooms are accessible. Restrooms on the Promenade and View levels are painted yellow for easy identification, and all contain baby-changing tables.
Women's Restroom locations:
- Field: Section 108, 119; under Bleachers at Section 142
- Promenade: Sections 107, 126, 131, 116 (by Willie Mays Tower)
- Alaska Airlines Club: Sections 204, 213, 218, 226, 234
- Oracle Luxury Suite: Suites 6, 33, 55
- View: Sections 305, 313, 319, 324, 330
Men's Restroom locations:
- Field Level: Sections 110, 124; Bleachers at Section 142
- Promenade: Sections 110, 123, 133, and 116 (by Willie Mays Tower)
- Alaska Airlines Club: Sections 204, 213, 218, 227, 234
- Oracle Suite Level: Suites 10, 30, 58
- View Level: Sections 305, 311, 321, 328, 331
Family Restroom locations:
- Field Level: Section 113
- Promenade: Sections 126, 107 (exit area to Lefty O'Doul Plaza) Section 142 (near center field scoreboard area)
- Alaska Airlines Club: Sections 213, 229
- Oracle Luxury Suite: Suites 10, 48
- View Level: Sections 313, 319
Rollerblades / Inline Skates
Guests must remove their inline skates prior to entering AT&T Park. Guests will be expected to store their skates safely under their seats.
Rounding Third Wristbands
The San Francisco Giants have implemented a name/seat location/phone number wristband program to help reunite children with their parents/guardians if they become separated at the ballpark. Orange wristbands can be obtained at the Guest Services Station behind home plate on the Promenade Level and at the Fan Lot.
Rules at the Game
Please remind guests that Giants staff and the San Francisco Police Department (SFPD) will enforce the following ballpark rules:
- No alcohol (this includes non-alcoholic beer and wine) or illegal drugs may be brought into AT&T Park. Anyone found drinking under the legal age, using illegal drugs, or breaking any other laws, will be subject to immediate ejection and criminal prosecution. Any guest perceived to be in an intoxicated or impaired state may be denied admission to the park.
- AT&T Park is a Smoke-Free ballpark. Electronic smoking and smoking by vaporization are included in this "Smoke-Free" designation and are prohibited. Guests who fail to comply with AT&T Park's No-Smoking policy may be asked to exit the ballpark.
- The Giants are proud of the rich diversity of our fan base who cheer us on at AT&T Park. It is in this spirit that we urge all fans to be mindful and respectful of each other. Any fan wearing culturally insensitive attire, using obscene or abusive language, engaging in antisocial conduct offensive to those around them or displaying any other offensive behavior is subject to removal from the ballpark. If you observe a fan acting in this manner, please contact Giants security by texting the word "FOUL" to 69050, followed by your message. Please do not take the matter into your own hands.
- Guests entering, or attempting to enter, the playing field, or other areas which they are unauthorized to enter, or who throw (or attempt to throw) objects, with the exception of home run balls, in the stands or onto the field, are subject to ejection and prosecution . Fans interfering while a ball is in play are subject to ejection.
- Guests should keep their tickets with them at all times. Tickets must be shown to ballpark employees and SFPD personnel upon request.
- Sealed plastic bottles and soft-sided juice containers containing non-alcoholic beverages are allowed in AT&T Park. Unsealed plastic bottles and soft-sided containers will be subject to inspection and may be confiscated. Glass and metal cans are not permitted. Alcoholic beverages cannot be brought into the ballpark.
- Items intended for sale or trade may not be brought onto AT&T Park property, including the main parking lot, without a permit or license.
- Tailgating is allowed only in specially designated areas of the AT&T Park parking lot, or in the space occupied by the guest's car. Only one parking space is allowed per vehicle.
- Large bags or containers measuring OVER 16" x 16" x 8" are NOT allowed into the ballpark. All permitted bags, including purses, briefcases, and diaper bags (smaller than 16" x 16" x 8") may be searched before entering the park. Fans are encouraged to arrive early to allow additional time when entering the park. Per MLB guidelines, NO HARD-SIDED coolers will be allowed. Soft-sided coolers are permitted. All bags and containers are subject to search.
Salesforce Champions Suite
This individual game Suite is located on the Promenade Level with the entrance near seating section 112. It is available for rent on a per-game basis. Call (415) 972-2298 for complete details. The price of the rental includes 30 game tickets and four parking passes.
In 2007, the Giants and AT&T installed a new Mitsubishi Electric Diamond Vision video display, the first 32x9 aspect ratio outdoor high definition scoreboard in North American professional sports. The video display measures 103 feet wide by 31½ feet high.
The scoreboard clock face, which includes the Giants name, is 25 feet in diameter.
Keep track of the game on an official Giants scorecard. Scorecards are available in the Giants magazine, or can be purchased separately for $1. Both are sold at souvenir stands around the ballpark.
Seals Plaza at Marina Gate
Located behind center field, this waterfront entrance to the ballpark features a statue honoring San Francisco's first professional baseball team-the Seals. Designed by Alfredo Osorio, the statue is a likeness of the team's logo-a seal balancing a baseball on its nose. Seals Plaza is also the entrance to the China Basin Ferry Terminal.
Second Street Gate - Plaza
The Second Street Gate is located at Second and King Streets and is one of four elevator entrances to the ballpark. The plaza area is the only plaza at AT&T Park located inside the park's gates. A ramp and elevator are available for accessible use to the Oracle Luxury Suites at this entrance. There is no Blue Shield Field Club Level access at this entrance.
The Security Office is located off of the Promenade stairwell in Section 131. Text the word FOUL (for a problem) or FAIR (for a comment /compliment) followed by your message to 69050. A discreet and effective response will be forthcoming.
Located behind Section 131 in the stairwell off the Promenade Level, the Security Office opens when gates open to the public, and remains open until approximately one hour after the completion of the game.
Sierra Nevada Pale Ale Plaza
This large plaza is located on the Promenade Level directly behind the main scoreboard beyond centerfield. It is a location for private pre-game parties and casual dining with a bar that offers unique Sierra Nevada products.
Skateboards/Razor Scooters/Gopeds, Etc.
Skateboarding and scooter riding in AT&T Park are prohibited. Guests may bring skateboards/scooters to the ballpark as long as they can be conveniently and safely stored under the seat. Hover boards are not permitted inside the park. Razor scooters are allowed into the ballpark, but must be collapsed at all times when it is within the ballpark. It must be stowed so as not to obstruct other guest's ingress and egress while seated. Electric scooters (not used for a disability) are not allowed in the ballpark.
In accordance with San Francisco City Ordinance, AT&T Park is a SMOKE-FREE facility with no internal smoking areas. Smoking is not permitted anywhere in the ballpark. Electronic cigarettes, smokeless tobacco, and vaporizers are included in this prohibition. The ballpark smoking policy is subject to change at the discretion of Giants management.
To connect with the Giants on social media, visit the @Cafe on game days or sfgiants.com/connect.
Splashtix is a unique system that stores credit in the barcode of the game ticket. The credit can be used toward food and beverage at most ballpark concession stands or merchandise at the Giants Dugout Store. The credit is only valid for the game stated on the ticket. In order to redeem Splashtix, fans must present their game ticket at time of payment.
Strollers are allowed into the ballpark. Fold-up strollers should be stored under the seat. Non-folding strollers can be checked at the Guest Services Station on the Promenade Level behind Home Plate, or at the Guest Services desk located on the Alaska Airlines Club Level and the Concierge Desk on the Oracle Luxury Suite Level.
Guests may tailgate in parking lots A, C, Pier 30/32, and outside Pier 48. Guests must confine their tailgating to the space occupied by their vehicle. No adjacent spaces will be available for tailgating. Only charcoal BBQs are permitted and must be placed in an accessible area (i.e. not blocked by a vehicle). For fire safety, please use the orange coal bins to dispose of hot coals. Trash bins are located throughout the lots as well. For more information on game day parking and tailgating, please call (415) 972-2000. Party spaces are also available adjacent to Lot A in for large groups. Please inquire about party spaces when booking your group or call the Giants Group Sales Office at (415) 972-2298 for more information.
Toyota Fan Zone Video Board: A new Mitsubishi Diamond Vision display, measuring 10'x16' was installed in the Toyota Fan Zone in 2017. With an 8mm pixel pitch, this is the highest resolution videoboard at AT&T Park.
Giants Wi-Fi Network: In partnership with AT&T, the Giants have installed over 1,300 Wi-Fi access points at AT&T Park, creating one of the largest public wireless hotspots in the world. Free Internet access is available to any fan that brings a smart phone, laptop, tablet, or other Wi-Fi enabled mobile device to the ballpark. In addition to Internet access, the Giants Wi-Fi Network enables fans to enjoy all the features of the top selling sports app of all-time, MLB.com At Bat along with the official ballpark companion app, MLB.com Ballpark.
Mobile App: MLB.com At Bat is the official mobile app of Major League Baseball and the #1 sports app of all-time, featuring live video (with an MLB.TV subscription) and radio broadcasts, along with an enhanced video library, scores and schedules, breaking news, interactive rosters, player stats and much more. MLB.com Ballpark is the companion app to At Bat focused on fans in the ballpark, personalizing fans' experiences with mobile check-in, social media and additional exclusive content.
TVs: There are over 600 flat-panels, fan-accessible high-definition televisions located throughout AT&T Park. They consist of a variety of Sharp, Samsung, and Planar LCD and LED units, which range in size from 17" to 80".
Text To Security
Text the word FOUL (for a problem) or FAIR (for a question or comment) followed by your message to 69050. A discreet and effective response will be forthcoming.
Thermoses and Canteens
Metal and glass containers including cans, bottles, jars, thermoses, canteens and water bottles are not permitted in the ballpark.
Accessible Seating Locations: ASL are comprised of two ticketed locations - one (1) wheelchair space and one (1) companion seat located to the immediate right or left and shoulder-to-shoulder with the wheelchair space. Subjection to availability, additional tickets may be purchased in the same row or location as the ASL. Accessible seats can be purchased online at sfgiants.com or by calling (415) 972-2209.
Charter Seats: Fans who purchased the 15,000 designated charter seats at AT&T Park, the best seats in the ballpark, bought the right to own their seats for life.
Mobile Tickets: Mobile tickets are accepted at AT&T Park. Photos of tickets are not accepted.
Ballpark App: Download the MLB.com Ballpark app to access and manage your digital tickets.
Upgrades: Fans that have purchased their tickets directly from the Giants can upgrade their seats by visiting Tickets Services on the Promenade Level behind homeplate thru the 5th inning.
Lost/Forgotten Tickets: In the event tickets are lost or forgotten, the Giants can reprint the tickets provided the following information can be confirmed: exact game date, section, row, seat, that the original tickets have not entered the ballpark and that the account holder on record approves the request. If the tickets have already scanned into the ballpark, the customer will be required to purchase new tickets, subject to availability. Please remember that tickets are like cash and should be kept in a safe place.
Postseason Tickets: In most instances, season ticket members will have the opportunity to purchase their same seats for all postseason games played at AT&T Park. All postseason tickets will be sold in strip form to include all possible postseason games, and will include a tiebreaker ticket, if needed.
- In Person: Individual game tickets may be purchased at the King Street Box Office windows Monday-Friday from 10 a.m. to 4 p.m. Weekend day game hours are 10 a.m. through the 7th inning. Weekend night game hours are 12p.m. through the 7th inning. Tickets are also sold at Giants Dugout Store locations 7 days a week 10 a.m. to 5 p.m. (see Giants Dugout Stores). During games, ticketed fans can visit Ticket Services on the Promenade Level office located behind homeplate.
- By Phone: To purchase individual game tickets by phone, please call Tickets.com at (877) 4SFGTIX or the Giants Customer Service Hotline at (415) 972-2209 (M-F, 9am-5pm). To purchase 25 or more tickets, please call Group Sales at (415) 972-2298.
- Online: To purchase tickets online, visit sfgiants.com.
Print-At-Home Tickets: Digital Ticketing allows guests to print tickets directly from their computer, rather than having them delivered via mail or held at Will Call.
Season Tickets: To become a Giants Season Ticket Member and receive exclusive benefits reserved only for our most valued customers, please call (415) 972-2222, or email firstname.lastname@example.org.
Special Events: Whether social, heritage, or awareness based, Special Events serve as a great opportunity to attend a Giants game with others who share a common interest and also a great way to access unique Giants giveaway items. For more information regarding Special Events, or to purchase Special Events tickets, please call (415) 972-2209 or visit sfgiants.com/specialevents.
Group Tickets: Guests wanting tickets for groups of 25 or more can call (415) 972-2298. Benefits of coming as a group include scoreboard recognition, waived service fees and a dedicated account manager.
Rain Checks: Every effort will be made to replay a rained-out or postponed game. If a game is postponed (i.e. due to inclement weather) guests may use their tickets to attend the rescheduled game. If the game is canceled, Season Ticket Members will receive a credit on their account. Tickets purchased with a credit card through the Giants (i.e. at the ballpark ticket office, official Giants website, or at a Giants Dugout Store) will be refunded back to the original card used. Refunds for tickets purchased via cash transactions must be submitted by mail to the AT&T Park Ticket Office at: AT&T Park, Attn: Giants Tickets/Customer Service, 24 Willie Mays Plaza, San Francisco, CA 94107.
Stolen Tickets: The Giants can reprint stolen tickets provided the following information can be confirmed: exact game date, section, row, seat, that the original tickets have not entered the ballpark and that the account holder on record approves the request. Reprinting the tickets creates a new barcode thus voiding the stolen tickets.
Ticket Exchanges: The Giants do not offer ticket exchanges.
Dynamic Pricing: Dynamic pricing allows the Giants to adjust ticket prices based on market demand. The Giants use a model created by Texas-based Qcue Corporation to determine ticket prices. Dynamic pricing gives the team flexibility to keep pace with the secondary ticket market and to adjust ticket prices based on unforeseen factors that could affect demand for a specific game, such as team performance, the starting pitcher, promotional giveaways and the day of the week. Please visit www.sfgiants.com for current pricing information.
All guests entering AT&T Park must have a ticket, except for children 24 months and younger who must sit on the lap of an accompanying adult. Tickets must be shown upon request by any Giants Guest Services, Security Staff, and SFPD personnel.
The unauthorized resale of tickets in, on or around AT&T Park property is not permitted under any circumstance and is prohibited by law. The Giants, their affiliates and the San Francisco Police Department will address any such violation appropriately. People caught selling tickets in violation of the law may have their tickets and their right to future tickets to AT&T Park revoked. To avoid using counterfeit or stolen tickets, please purchase tickets through authorized Giants ticket outlets only.
Tony Bennett Suite
The Tony Bennett Suite pays tribute to the iconic singer and his deep connection to San Francisco. Located in Right Field on the Oracle Luxury Suite level, this suite offers floor-to-ceiling windows with breathtaking views of the San Francisco Bay, McCovey Cove and the Bay Bridge.
Tours Of AT&T Park
Public Tours of AT&T Park are offered at 10:30 am and 12:30 pm every day, except when day games are scheduled. Additional tours are available at 11:30 am and 1:30 pm in June, July, and August. The tour lasts approximately one hour and thirty minutes and includes visits to the Press Box, the Alaska Airlines Club Level, a Luxury Suite, the Batting Cages, the Visitors' Clubhouse, and Dugout(s). All tours are wheelchair accessible. Tours depart from the Lefty O'Doul Gate on the Third Street side of the ballpark. Tickets can be purchased at all Giants Dugout Stores, Tickets.com outlets and through the Giants website at sfgiants.com/tours. Tickets are $22 for adults, $17 for seniors 55 and over, and $12 for children 2-12 years old. Children 24 months and younger are free. Private tours can be customized to accommodate groups of any size. For more information on public and private group tours, please call (415) 972-2400 or e-mail email@example.com.
Since AT&T Park opened in 2000, it has been known as one of the most transit friendly ballparks in the country. It is conveniently accessible by all public transit systems servicing the San Francisco Bay Area. Encouraging fans to take public or alternative modes (to the automobile) of transportation to the ballpark was the Giants very first green initiative and one they have been committed to ever since fans started arriving at the park. The results have been nothing but positive as more than half the fans traveling to AT&T Park do so by bus, train or ferry. Many fans also walk or ride their bike, with onsite valet bike parking available. The Giants work closely with the public transit agencies to ensure convenient public transit schedules for fans, host public awareness days with the transit agencies, and continually remind fans of the benefits of public transit.
BART Service: Bay Area Rapid Transit (BART) provides service to AT&T Park via a transfer to MUNI Metro or MUNI bus service from Market Street. BART riders should transfer to MUNI Metro (T-Third, N-Judah or special ballpark-bound trains) at any Market Street subway station. AT&T Park is a 15- to 20-minute walk from the Embarcadero BART station. For more information on BART service to AT&T Park, please visit www.511.org.
Bicycle Parking: Secure bike parking is available on the Portwalk between the viewing portals and the Dignity Health Center, and is operated by the San Francisco Bicycle Coalition, which is an independent contractor. The bike parking lot is open two hours prior to the scheduled first pitch until 30 minutes after the game's final pitch. There is no charge for this service, but a donation can be made. All proceeds benefit the San Francisco Bicycle Coalition. Employee bike parking is available next to the Second and King Street employee entrance by the Players Lot.
Boating: Limited boating facilities for private vessels are available near AT&T Park. South Beach Harbor offers guest slips by advance reservation only. For more information, call (415) 495-4911. Boaters should be advised that private vessels are not permitted to dock along the Port walk adjacent to the ballpark or at the China Basin Ferry Terminal.
Bus Service: Regular MUNI bus service on the 15 Third Street, 30 Stockton and 45 Union routes provide service to within one block of AT&T Park. For more information on bus service to AT&T Park, please visit www.511.org.
Caltrain Service: The Fourth and King Street Caltrain station is located one block from AT&T Park. For more information on Caltrain service to AT&T Park, please visit www.511.org.
Ferry Service: The China Basin Ferry Terminal is adjacent to Seals Plaza behind the scoreboard at AT&T Park. Ferry service to Giants games is available from Larkspur, Oakland, Alameda, and Vallejo. Guests can also take ferries from additional locations to the San Francisco Ferry Building from where they can walk to AT&T Park or catch the MUNI Metro (T-Third, N-Judah or special ballpark trains on game days) at Embarcadero Station or along the Embarcadero at Folsom Street. For more information on ferry service to AT&T Park, please visit www.511.org.
- Larkspur Ferry: departs AT&T Park 30 minutes after last out, or 30 minutes after the conclusion of a fireworks display. Return tickets to Sausalito available for purchase at the AT&T Park Dugout store while supplies last.
- Oakland/Alameda Ferry: departs AT&T Park 20 minutes after the last out, or 20 minutes after the conclusion of a fireworks display, but in no case later than 11:30 pm. Return tickets to Oakland/Alameda will be sold onboard the AT&T Park Service boat at time of departure on a space available basis.
- Vallejo Ferry: departs AT&T Park 30 minutes after the last out, or 30 minutes after the conclusion of a fireworks display, but in no case later than 12:00 midnight. Return tickets to Vallejo may be purchased online at sanfranciscobayferry.com.
MUNI Metro Service: The Second and King Street MUNI Metro station is located directly in front of AT&T Park. The MUNI Metro T-Third and N-Judah lines serve the Second and King Street station. Additional MUNI Metro lines serve the ballpark before and after games. Transfers must be purchased in advance for post-game transit from the Second and King Street ticket windows. For more information on MUNI Metro service to AT&T Park, please visit www.511.org.
Taxi Service: Taxi stands are located on Second Street between Townsend and King Streets (near Momo's), on Second Street between Townsend and Brannan Streets and on Third Street between King and Townsend Streets (near Lucky Strike). We do not call taxis for guests, unless the circumstances are medically related. Uber, and other ride sharing companies are viable options in and throughout San Francisco.
Unlike any other ballpark setting, this on-field space is the perfect place to host your guests before a game. With an all inclusive food and beverage menu, access to the field to watch batting practice and the ability to accommodate 50-300 people, Triples Alley has it all! To top it off 30 minutes before first pitch guests will walk along the right field warning track to reach their Lower Box seat for the game (included with purchase). Call (415) 972-2298 for complete details regarding rental.
Umbrellas are permitted for Giants games. However, because of patron safety and sight line considerations umbrellas are not allowed to be open in the seating areas or obstruct other guest's views.
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Viewing Portals (Knothole Gang)
Located along the Portwalk in Right Field, fans can watch the games for free through the right field fence, from this first-come, first-served viewing area, reminiscent of the Knothole Gangs of the old-time ballparks. Fans may be cycled through after each three innings or longer, depending on the size of the crowd. All guests are subject to security screening in the free viewing area. No alcoholic beverages (which includes non-alcoholic beer and wine), cans or bottles are allowed in the viewing portal area.
Located in Suite #63 on the Oracle Suite Level, the Vintner's Suite was designed with wine country in mind. This spacious suite for 25 guests provides a perfect atmosphere for groups of all kind. Enhance your experience with a private California wine tasting available exclusively in this suite. For more information about this premium space, please call an Executive Sales Representative at (415) 972-2298.
Giants Virtual Reality Experience gives fans another reason to visit the @Cafe. This exclusive #SFGiants content brings the fans closer to the players and the game than ever before. Fans will find themselves in the batting cages and even on the field through the technology of Virtual Reality.
Wall of Fame
The Giants Wall of Fame serves as a living tribute to the organization's greatest players. It recognizes retired players whose records stand highest among their teammates on the basis of longevity and achievements. Those honored have played a minimum of nine season for the San Francisco Giants, or five seasons with at least one All-Star selection as a Giant. Bronze plaques honoring these players and their baseball contributions line the brick wall of AT&T Park along King Street for all Giants fans to enjoy. There are currently 52 Giants legends who have received the Wall of Fame honor.
Water Conservation at AT&T Park
The Giants are taking measures here at AT&T Park to support statewide water conservation efforts. We have substantially reduced the amount of water used in post-game cleaning, but we need your help in order to maintain a high standard of cleanliness while also reducing water use. You can assist us on game days by disposing of all waste and recyclable items in appropriate receptacles. Please also note that spilled beverages and peanut shells are particularly difficult to clean up without using water so keeping the floor around your seats clean helps us save water.
Water Filling Station
There is a water filling station located on the Promenade Level in front of Ticket Services on the Promenade Level behind homeplate, adjacent to Guest Services Office.
Water Fountain Locations
- Field: Sections 108, 123, 144, 142 and by Wardrobe
- Promenade: Sections 105, 142
- Alaska Airlines Club: Sections 204, 213, 218, and 226
- Oracle Luxury Suite: Suites 8, 32, and 57
- View: Sections 305, 313, 319, 324, and 331
With the exception of law enforcement personnel working in a pre-approved event-day capacity and assigned to the event, guests may not bring weapons of any kind into AT&T Park. This prohibition applies to off-duty law enforcement officers and licensed CCW patrons. Under a directive from the San Francisco Police Department, off-duty law enforcement officers who do not have an authorized, working, event-day function are banned from bringing weapons into AT&T Park.
Wheelchair Accessible Seats
Accessible seating options exist throughout the ballpark in all general seating categories and view perspectives (see BALLPARK MAP). Elevators are located at each of the four entrances to the ballpark (see BALLPARK MAP). Guests with disabilities and their companions are given first priority for service at all elevators. Guest Services personnel are posted at each ballpark entrance to assist any customer requiring assistance in locating their seats. Please call (415) 972-2209 for assistance in purchasing accessible seating.
For guests who may have difficulty walking to their seats, Guest Services staff provides complimentary wheelchair escorts from gates or drop off areas to the seats. Simply ask a Giants employee at any gate and an attendant will meet you with a wheelchair to take you to your seating location. Reservations are not accepted. Please note that due to inventory, we are not able to loan wheelchairs to guests for the duration of the game. If wheelchair assistance is needed during the game, we encourage fans to bring their own. For a return wheelchair escort, please notify the nearest aisle attendant 15 minutes prior to your departure.
In partnership with AT&T, the Giants have installed over 1,300 Wi-Fi access points at AT&T Park, creating one of the largest public wireless hotspots in the world. Free Internet access is available to any fan that brings a smart phone, laptop, tablet, or other Wi-Fi enabled mobile device to the ballpark. In addition to internet access, the Giants Wi-Fi Network enables fans to enjoy all the features of the top selling sports app of all-time, MLB At Bat along with the official AT&T Park companion app, MLB Ballpark.
The Will Call windows are located at the Box Office on King Street. Will Call windows open two and a half hours prior to the scheduled first pitch.
World Champions Walk
The World Champions Walk features historical moments shared by Giants fans and memorialized in granite markers in the plazas of AT&T Park, these personalized, engraved bricks compose a walk of parallel lines around the ballpark.
World Series Championship Trophies & Rings
The World Series Championship Trophies, along with the World Championship Rings, from 2010, 2012 & 2014 are on permanent display on the Promenade Level behind home plate.
The Yard & Street Soccer USA Park
The Yard is a neighborhood gathering spot and event venue that offers locally based food and beverage options, cultural and community events and sports programming. With its versatile spaces-created from repurposed shipping containers-The Yard positions itself as one of San Francisco's most unique outdoor event venues while doubling as a festive locale for fans to enjoy when attending games. Location: On the corner of 3rd Street & Terry Francois Blvd, opposite the Ballpark. Open: Thursday - Sunday and every home game. Visit: theyardsf.com for more information.
Located at The Yard is Street Soccer USA Park. The Street Soccer USA Park is a facility housing two soccer fields, a viewing deck and outdoor patio, locker rooms, and a 1v1 octagon court. Players of all ages and skill levels can enjoy 4v4 street soccer in weekly leagues, competitions, and drop-in play. Street Soccer USA is a social enterprise helping youth and the underserved. Daily seasonal leagues and drop-in play, hours vary. Visit: streetsoccerusapark.com for more information.
The Giants Yearbook is full of color photos of the Giants players and information on the front office staff. The yearbook can be purchased at the ballpark, and at all Giants Dugout Stores.