Globe iconLogin iconRecap iconSearch iconTickets icon
The Official Site of the San Francisco Giants

Season Ticket Member Client Retention & Services Staff

"Your Inside Connection to the Giants"

Joe TotahDirector, Client Retention & Services
Margo Allen MaloneManager, Special Projects & Client Retention - Premium Lower Box & Lower Box 101-121
Greg MarinecManager, Spring Training & Client RetentionPremium Lower Box & Lower Box 122-135
Cindy HernandezManager, Client Retention & Services - View Box & View Reserve Infield
Kevin MarkManager, Client Retention & Services - Bleacher, Arcade & View Reserve "Gamer"
Amanda NicholsManager, Premium Seating Retention & Services - Virgin America Club Level
Greg CollierManager, Premium Seating Retention & Services - Field Club

*If you are not a Season Ticket Member but have a ticket-related question, please call the Customer Service Support line at 415-972-2000 for assistance.

Joe Totah

Phone: 415-972-2262

Birthplace: San Francisco
Joined the Giants: 2001 Favorite all-time Giant: Will Clark
Best Place to hang out before a game: Red's Java House
Favorite Baseball Movie: Major League
Favorite Ballpark Moment: Walking in the parade after the 2010 World Series

Margo Allen Malone

Manages: Premium Lower Box & Lower Box 101-121

Phone: 415-972-2133

Birthplace: Oakland
Joined the Giants: 2000
M.L. Service: 24+ years
Favorite Giants Broadcaster: Lon Simmons
Favorite Ballpark Moment:Opening Day 2010, pregame was surreal & magical... players walking out from centerfield created a Field of Dreams tableau.
Favorite baseball movie: Field of Dreams & Sandlot...both classics that make me cry. There is crying in baseball!
Offseason Hobbies: Singing, Dancing & Acting

Amanda Nichols

Manages: Alaska Airlines Club Level

Phone: 415-972-2103

Birthplace: Santa Clara
Joined the Giants: 2008
Favorite all-time Giant: Robby Thompson
Favorite Baseball Movie Legend: Benny "The Jet" Rodriguez
Favorite Ballpark Moment: Walking out of the tunnel at my first game at AT&T Park. My dad & I sat in the View Reserve; I was in love with AT&T Park at that very moment.

Greg Collier

Manages: Field Club

Phone:: 415-972-2270

Birthplace: Syracuse, NY
Joined the Giants: 2010
If I were a Giant, I would play: Pitcher
Favorite Ballpark Moment: Game 2 of 2010 World Series when "Lights" was played
Day or night game: Day/night doubleheader
Favorite Giants broadcaster: Mr. Kuiper

Greg Marinec

Manages: Premium Lower Box & Lower Box 122-135

Phone: 415-972-2242

Birthplace: Burlingame
Joined the Giants: 1997
If I were a Giant, I would play: Catcher
Favorite Ballpark Moment: The raising of the World Championship Banner
Favorite restaurant in San Francisco: Tadich Grill. All about tradition.
Favorite Baseball Movie: Field of Dreams - 'Wanna have a catch?'

Cindy Hernandez

Manages: View Box & View Reserve Infield

Phone: 415-972-2147

Birthplace: Mountain View
Joined the Giants: 2000
If I were a Giant, I would play: Pitcher
Favorite Ballpark Moment:Opening Day 2000 and 2010 ticker-tape parade! So many memories and changes each year.
Favorite Ballpark Meal: Crazy Crab Sando Carvery, Garlic Fries - all of it and more!
Best Place to hang out before a game: Anywhere facing the field

Kevin Mark

Manages: Arcade, Bleacher, Bleacher, View Reserved "Gamer" & Right Field

Phone: 415-972-2135

Birthplace: San Francisco
Joined the Giants: 1999
Favorite all-time Giant: Will Clark
Favorite Ballpark Meal: Grilled Sheboygan Bratwurst
If I were a Giant, I would play: Second Base
Favorite Ballpark Moment: Leaving the ballpark... to get on the bus taking us to parade down Market Street.

Make sure you're getting our emails!

Spam filters may prevent emails from being delivered. Please make sure you have the following names added to your personal e-mail address book to ensure that you receive important communications from,,,

Register For Our FREE Emails