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Full-Time Job Opportunities

Merchandise Assistant

Job Title: Merchandise Assistant 
Department: Merchandise
Reports To: Director of Merchandise
Status: Full-Time, Nonexempt

Primary Objective: Provide administrative support to Director of Merchandise and Merchandise department.

Essential Functions:

  • Perform clerical tasks and data entry support for merchandise department.
  • Track merchandise shipments from multiple vendors.
  • New product allocation - Min/Max input.
  • Create purchase orders.
  • Assist with product flow analysis, sign creation for store marketing, coordination of store promotions, Game Used merchandise sales, Auction website, invoice matching and visual merchandising.
  • Will perform other duties as assigned.

Education and Experience:

  • High school diploma or GED required; bachelor's degree in a relevant field preferred. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
  • Previous retail experience required.

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Familiarity with a retail merchandise system
  • Plans and prioritizes well; pays strong attention to detail and deadlines
  • Excellent written and oral communication skills; messages are clear, organized, and appropriate for the audience
  • Strong customer focus; understands and supports internal customers with a positive demeanor
  • Self-motivation with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization
  • Ability to multi-task while maintaining accuracy and organizational skills
  • Proficient in Microsoft Word and Excel

Interested and qualified applicants may apply by September 6, 2017 through this link.

Digital Media Producer

Job Title: Digital Media Producer 
Department: Marketing 
Reports To: Director, Productions 
Status: Full-Time, Exempt

Essential Functions:

  • Exercise creativity and self-motivation to contribute to a culture of professionalism and exceptional production
  • Produce original, short-form content (less than 60 seconds) from start to finish on a daily basis for the digital media space, including social media platforms and Mariners.com
  • Shoot, edit and create video and motion graphics
  • Repackage game highlights and fan moments in a timely manner for digital platforms
  • Produce content to highlight games and events, as well as other club initiatives
  • Work closely with others in the marketing department to schedule and plan production needs
  • Coordinate delivery of produced content for distribution on digital platforms
  • Help manage the logging and archiving of video content and the overall digital asset management
  • Will perform other duties as assigned

Education and Experience:

  • High school diploma or GED required; bachelor's degree in a relevant field preferred. Equivalent, relevant experience may be considered in lieu of formal education if approved by management.
  • Previous experience in video production including the use of video production equipment required.
  • Previous experience in non-linear video editing with Adobe Premiere and script and voiceover writing preferred.

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Proficient in motion design and relevant production software including AfterEffects and Photoshop
  • Ability to represent the organization in an exciting and professional manner through marketing in the digital/social media space
  • General knowledge of baseball
  • Excellent written and oral communication skills; messages are clear, organized, and appropriate for the audience
  • Self-motivated with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
  • Excellent organizational skills with strong attention to detail
  • Contributes to the team positively and professionally; collaborates and communicates well with teammates.

Physical Activities and Working Conditions:

  • Must be able and willing to work irregular hours, including weekends and holidays, in order to work all games
  • Must be able to lift up to 35 pounds

Interested and qualified applicants may apply by September 10, 2017 through this link.

Developer

Job Title: Developer
Department: Information Services 
Reports To: Director, Database/Application Development
Status: Full-Time, Exempt

Primary Objective:
Provide exceptional internal customer service by creating and maintaining custom in-house application solutions and analytics that support business needs.

Essential Functions:

  • Collaborate with team members to create and maintain custom in-house application solutions and analytics built on Microsoft technologies leveraging Visual Studio and SQL Server
  • Proactively communicate with key personnel and application stakeholders to ensure solutions best meet business need
  • Provide creative and innovative solutions to problems, drawing on previous experience and expertise in C#, ASP.NET, JavaScript/ CSS, Responsive Design, SQL Server, and other applicable technologies
  • Contribute to the Information Services team in order to continually provide the highest level of service possible
  • Will perform other duties as assigned

Education and Experience:

  • Bachelor's degree in Information Technology or other related field required. Equivalent, relevant experience may be considered in lieu of formal education if approved by management.
  • Minimum of four (4) years of work experience working with Microsoft development technologies
  • Minimum of two (2) years demonstrated UI design/development/support experience
  • Demonstrated experience with C#, ASP.NET, JavaScript/ CSS, Responsive Design, and SQL Server technologies required
  • Experience with Angular, Bootstrap, Microsoft Team Foundation Server, JQuery, Web Services, SQL Reporting Services, and Microsoft Virtualization technologies preferred

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Must be highly motivated, organized, professional, energetic, and dedicated to excellence.
  • Ability to work well within a team environment, yet comfortable completing tasks independently.
  • Must be a self-starter with the ability to be creative within a structured environment.
  • Demonstrated ability to effectively manage multiple initiatives simultaneously and prioritize work with minimal oversight. Proven experience in meeting deadlines and delivering extraordinary results.
  • Display a willingness to learn new skills and technologies in a fast paced environment
  • Strong troubleshooting skills
  • Excellent written and interpersonal communications skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills and attention to detail.

Interested and qualified applicants may apply by September 30, 2017 through this link.

Assistant Director, Guest Experience

Job Title: Assistant Director, Guest Experience
Department: Ballpark Operations
Reports To: Director, Ballpark Event Operations
Status: Full-Time, Exempt
Directly Supervises: Manager, Premium Experience; Senior Manager, Guest Experience

Primary Objective: Responsible for direction and oversight of the organization's Guest Services programming ensuring exceptional experiences for guests during baseball and large non-baseball events. Oversees the execution of day-to-day operations to ensure service level expectations are consistently met.
 
Essential Functions:

  • Provide vision, leadership and direction in all areas of guest services including Premium Services, tours, and all other areas of guest experience.
  • Monitor and revise Guest Experience/ Premium Seating policies and procedures
  • Establish and implement short and long range organizational goals, objectives, strategic plans, policies standards and operating procedures; monitor and evaluate effectiveness, and effect changes required for improvement that will ensure guests consistently have exceptional experiences at Safeco Field
  • In partnership with senior leadership, ensure that guest experience expectations align with the Club's business interests.
  • Develop, manage and monitor annual guest services department operating budget 
  • Design, establish and maintain department structure and staffing to effectively accomplish the organization's goals and objectives
  • Train, evaluate performance, and foster the growth and development of all team members.
  • In coordination with Human Resources, oversee the creation and delivery of all guest experience related trainings and development programs; develop and maintain all guest experience related communication materials to ensure accuracy and consistency in messaging.
  • Mitigate Club risk by identifying potential areas of financial risk or liability and addressing them proactively.
  • Work swiftly with Legal Department on issues and incidents involving legal liability and represent the Club's interests at all times while assisting guests. 
  • Direct organization's guest comment response program and provide timely reports to Mariners Executives
  • Work closely with Sales Department on all customer expectations and challenges
  • Develop creative programs and services that anticipate guests' and Team Members' needs; develop and maintain information sharing processes to ensure staff have access to the most up-to-date information to address questions from various audiences.
  • Direct capital projects in all Premium areas
  • Oversee Lost & Found program; participate in problem resolution if escalated
  • Ensure all guest service issues are acknowledged and resolved. Properly and effectively resolve escalated guest service issues involving guests with diverse backgrounds, interests and concerns with utmost sensitivity, tact, diplomacy, and a global problem-solving emphasis. 
  • Ensure comments assigned to Ballpark Operations in FanCare are handled appropriately.
  • Will perform other duties as assigned.

Education and Experience:

  • Bachelor's degree in marketing, public relations, business administration or related field required. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
  • Minimum of six (6) years of experience in large facility guest experience/operations, preferably in major league sports or entertainment. At least four (4) years of experience in a management role. 
  • Previous program development experience, including training, communication and supervision of others is required.

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Sensitivity and responsiveness to cultural, ethnic, age, and other groups, enabling one to better anticipate needs and desires of a wide range of guests.
  • Must possess leadership agility, with the ability to recognize the complexity of business needs in today's environment, evolve as needed, and utilize talent to lead this transformation. 
  • A proven track record utilizing social/emotional intelligence, navigating a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
  • Exceptional problem solving skills; identifying, collecting, and analyzing relevant information to a problem and create multiple solutions.
  • Strong decision-making ability, knowing when to make a unilateral decision and when to consult with the team or superiors, and how to involve them in the process. Incorporating strategic thinking; formulating objectives and priorities, and implementing plans consistent with short and long term interests. Capitalizing on opportunities and managing risks.
  • Demonstrated accountability for results, with a solid ability to initiate and maintain actions to attain goals, regularly monitoring progress. Interpret and analyze data, programs, and policies, arriving at meaningful conclusions.
  • Demonstrated ability to identify guest services strategies and translate them into tactical plans. Strong business acumen and project management skills are required.
  • Must possess outstanding communication, leadership, and interpersonal skills. Must also be persuasive, self-motivated, and possess strong integrity and character. Will relate well to others inside and outside the organization. Communication skills must include being clear and organized; persuasive yet inclusive. Will represent the organization professionally and positively in the business community consistent with the values of the Club and ownership.  
  • Exemplifies a collaborative approach in dealing with management, team members, vendors, and customers. Is respectful of other people's contributions, and is tactful and sensitive.
  • Possesses outstanding written communication skills, with a great attention to detail.
  • Demonstrates exceptional organizational skills; plans and prioritizes and works with a sense of urgency.
  • Acts in a manner that is fair and ethical, and always with integrity.
  • Ability to exercise sound judgment in every decision. Must be fair and honest in dealing with employees, suppliers, and customers.
  • Must possess proficient computer skills including MS Word, Excel, and Outlook. 
  • Knowledge of or ability to learn MS Project and budgetary software programs.

Interested and qualified applicants may apply by October 20th by sending a resume and cover letter to:

Jeremy Weir
Director of Human Resources
PO Box 4100
Seattle, WA 98194
jweir@mariners.com  
 

Manager, Maintenance

Job Title: Manager, Maintenance 
Department: Ballpark Operations 
Reports To: Sr. Director, Ballpark Services 
Status: Full-Time, Exempt
Directly Supervises: Various Maintenance Staff

Primary Objective: Plan and manage routine and one-time maintenance operations within time and budget constraints. Ensure efficient and effective use of resources to maintain a safe and clean facility.

Essential Functions:

  • Develop and implement department rules, policies, regulations, work methods and procedures as well as monitor and review work activities and performance of departmental personnel.
  • Train, evaluate performance, and foster the growth and development of all maintenance team members.
  • Maintain well established preventive maintenance system for all facility equipment and tools.
  • Responsible for annual development and operations of maintenance budget.
  • Oversee the ongoing operation and maintenance of the retractable roof.
  • Ensure ballpark plumbing, electrical, HVAC and other support systems are routinely maintained at a high level of operating efficiency.
  • Ensure facility maintenance support and staffing is provided for special event activities and day of game operations.
  • Responsible to manage and schedule maintenance service contractors and vendors.
  • Coordinate with Sr. Director, Construction & Planning and Sr. Director, Ballpark Services on approved capital projects that require participation by maintenance staff.
  • Will perform other duties as assigned.

Education and Experience:

  • Bachelor's degree in engineering, facility management, or related field required. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
  • Minimum of five (5) years' experience in maintenance in a large stadium or other multi-use facility. At least two (2) years of experience in a people management role.

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Skills in sourcing equipment & supplies, recommending and specifying the best product and best procedure possible.
  • Knowledge of carpentry, plumbing, electrical, painting, HVAC & general maintenance within a commercial/industrial setting.
  • Knowledge of automated building systems (ABS) and computerized maintenance management systems (CMMS)
  • Ability to read & understand blueprints, understand and interpret technical specifications, technical publications, fire and safety regulations and local/state building codes as applicable to ballpark.
  • Demonstrated leadership agility, with the ability to recognize the complexity of business needs in today's environment, evolve as needed, and utilize talent to lead this transformation.
  • Must possess outstanding written and verbal communication, capable of effectively elaborating the reasoning and process behind decisions or policies, and handling sensitive situations with professionalism and integrity.
  • Demonstrated critical thinking ability and exceptional problem solving skills; identifying, collecting, and analyzing relevant information to a problem and create multiple solutions.
  • Appreciation for the Seattle Mariners mission and values, with the ability to professionally, positively represent the organization, maintaining extreme discretion and confidentiality.
  • High-level planning and organizational skills, with a strong attention to detail and deadlines.
  • Proficiency with MS Word, Excel, and Outlook required.
  • Must possess the ability to learn and utilize job specific software.
  • Demonstrated ability to be creative and innovative, and proactive in promoting new ideas and concepts.
  • A proven track record utilizing social/emotional intelligence, navigating a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
  • Strong decision-making ability, knowing when to make a unilateral decision and when to consult with the team or superiors, and how to involve them in the process. Incorporating strategic thinking; formulating objectives and priorities, and implementing plans consistent with short and long-term interests. Capitalizing on opportunities and managing risks.
  • Demonstrated accountability for results, with a solid ability to initiate and maintain actions to attain goals, regularly monitoring progress. Interpret and analyze data, programs, and policies, arriving at meaningful conclusions.
  • Exemplifies a collaborative approach in dealing with management, team members, vendors, and guests. Is respectful of other people's contributions, and is tactful and sensitive, persuasive yet inclusive.

Physical Activities and Working Conditions:

  • Ability to sit, stand, walk, climb stairs and ladders, bend, twist, kneel, crouch, grasp, reach and stoop, as needed.
  • Ability to lift, push, pull, and/or carry up to 30 pounds as needed.
  • Must be available to work a varied schedule including nights and weekends

Interested and qualified applicants may apply by October 16, 2017 through this link.

Premium Sales

The Seattle Mariners were founded in 1977 as an expansion franchise in Major League Baseball's American League, and since 1999 have called Safeco Field home. With over 42,000,000 fans having passed through the gates since the Inaugural Game, we continuously strive to create exceptional experiences for our fans. To help us with this, we are currently looking for talented professionals to join our Front Office Sales Department. As a member of this department, you will help us deliver unparalleled customer experiences at "The best ballpark in baseball!"

The Position
Reporting to the Director of Ticket Sales, Premium Sales representatives for the Seattle Mariners are responsible for the sale and renewal of all Premium inventory including Corporate Packages, single game suite rentals, premium club seating, and Charter Seat licenses.

What You Will Do

  • Sell high end suite and premium seating inventory through relationship building in the business community, managing renewal accounts, following up on inbound leads and prospecting through cold calls, email marketing and social selling.
  • Contact, schedule, and conduct in-person and phone presentations with appropriate decision makers within targeted accounts.
  • Effectively communicate Mariners value proposition and key benefits to prospects, matching Mariners solutions to customer needs.
  • Meet and exceed all weekly and annual sales, phone and appointment goals.
  • Involvement in game day activities including, but not limited to, visits to suites/seats, complaint resolution, and prospect entertaining.
  • Uphold an extraordinary level of customer service to Premium clients.
  • Maintain accurate records in CRM regarding activities and sales.
  • Accurately track and provide regular reports for management detailing sales activities, pipeline status and pending deals.
  • Making actionable and insightful recommendations for new products and enhancements.
  • Represents the organization in a positive and professional manner at all times.

How You Will Do It

  • Plan and Organize: Prioritize and plan work or project activities. Use time efficiently. Set goals and objectives. Develop realistic action plans.
  • Demonstrate Confidence - Exercise strong interpersonal skills. Effectively communicate and relate to levels within and outside of the organization. Create and build positive and productive relationships.
  • Problem Solve: Identify and resolve problems promptly. Gather and analyze information skillfully. Develop alternative solutions. Work well in group problem-solving situations. Address root cause of customer/account problems to avoid reoccurrence and make it easier for our customers to do business with us.
  • Collaborate: Effectively build and maintain partnerships with customers and co-workers. Contribute to team and organization success. Maintain flexibility and react to change appropriately. Communicate and share information with candor that builds trust and enhances relationships.

What You Have

  • A Bachelor's degree.
  • Minimum of three (3) years of experience working in sales, preferably in professional sports or entertainment.
  • Demonstrated previous sales success and proficiency with sales concepts. Must be highly motivated, competitive, organized, professional, and dedicated to sales excellence.
  • Proven exceptional customer service skills including demonstrated ability to take decisive action and quickly resolve customer issues, problem-solve, trouble shoot and answer questions. Customer advocate who goes above and beyond to create customer delight.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Demonstrated ability to work in a fast paced environment with defined performance metrics. Ability to multi-task and prioritize work with minimal oversight. Proven experience driving for extraordinary results.
  • Strong written and interpersonal communication skills with the ability to articulate messages and information clearly and accurately. Excellent listening skills.
  • Ability to work well within a team environment, yet comfortable completing tasks independently. Self-starter with the ability to be creative within a structured environment.
  • Ability to adhere to time and attendance policies and procedures.
  • Flexibility to work evenings, weekends, and holidays.

Our Team Members Enjoy

  • Medical, Dental and Vision benefits
  • Paid holidays, vacation and sick time
  • Matching 401(k) retirement plan
  • Business casual dress code
  • Complimentary game tickets
  • Free on-site parking in Safeco Field garage
  • Transportation benefits
  • Mariners Team Store merchandise discount

To apply for this opportunity, please click here.

Human Resources Generalist

Job Title: Human Resources Generalist 
Department: Human Resources
Reports To: Director, Human Resources
Status: Full-time, Salaried, Nonexempt

Primary Objective: Serve as the HR liaison for assigned employee groups and support HR talent management functions including recruitment, onboarding, performance management, benefits and record-keeping.

Essential Functions:

  • Champions a positive, team-oriented culture where each internal and external guest is treated as the Mariners most important guest.
  • Proactively builds the candidate talent pool by seeking out and building relationships with top talent for current and future job openings. Includes direct calls, networking, posting and engaging on social media, sourcing candidates from various groups, hosts on-site job fairs, attends external job fairs, etc. Is a key player in bringing on the right talent in the right jobs. Partners with leadership on hiring decisions.
  • Coordinates recruitment, interview and hiring processes.
  • Assists with new hire onboarding processes including verifying employment eligibility (I-9) documentation, processing background checks and preparing new employee files. Conducts an engaging new hire orientation that mirrors the dynamic company culture. 
  • Assists with administration of employee perks and benefits, in coordination with Manager, Benefits.
  • Provides Human Resources advice, support, consultation and guidance, including application of HR policies and processes, with leaders and employees, in coordination with Director, Human Resources. Navigates and recommends resolutions on employee issues; leads employee relations initiatives to ensure a positive, equitable work environment, while maintaining compliance with state and federal regulations. Escalates employee issues. Concerns, as needed.
  • Effectively partners with leadership to build positive employee outcomes by establishing and maintaining connections with leaders. Helps shape an exceptional work environment by staying abreast of current trends and anticipating impending employee concerns or needs. Participates in employee recognition initiatives and events. 
  • Facilitates development training programs to increase the knowledge, skills and abilities of assigned employee groups, and assists with training recordkeeping  
  • Assist in ad-hoc HR projects, in coordination with VP, Human Resources.
  • Generates and analyzes specialized reports from HRIS system, identifying developing trends impacting the Club and assigned employee groups. Assess and summarize data, in coordination with VP, Human Resources and HR Team Members for use in developing and implementing programs, policies and procedures.
  • Provide administrative support for HR as needed including payroll, timekeeping, record-keeping, file maintenance and data entry. 
  • Will perform other duties as assigned.

Education and Experience:

  • Bachelor's Degree in human resources, business administration or a related field and a minimum of one year of human resources experience required.  

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Collaborates and communicates with team members with a positive demeanor.
  • Excellent verbal and written communication; speaks and writes clearly, organized, and in a manner appropriate for the audience.
  • A strong knowledge of employment trends in addition to applicable laws preferred.
  • Plans and prioritizes with a strong attention to detail and deadlines.
  • Demonstrates and maintain organizational skills while multi-tasking in a fast paced environment.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). 
  • Must have the ability to work independently and to multi-task, managing multiple priorities.

Interested and qualified applicants may apply by October 17, 2017 through this link.

Digital Content Specialist

Job Title: Digital Content Specialist
Department: Marketing
Reports To: Director, Productions
Status: Full-time, Exempt

Essential Functions:

  • Exercise creativity and self-motivation to contribute to a culture of professionalism and exceptional production
  • Create original, short-form content (less than 60 seconds) from start to finish on a daily basis for the digital media space, including social media platforms and Mariners.com
  • Shoot, edit and produce video and motion graphics
  • Repackage game highlights and fan moments in a timely manner for digital platforms
  • Produce content to highlight games and events, as well as other club initiatives
  • Work closely with others in the marketing department to schedule and plan production needs
  • Coordinate delivery of produced content for distribution on digital platforms
  • Help manage the logging and archiving of video content and the overall digital asset management
  • Will perform other duties as assigned

Education and Experience:

  • High school diploma or GED required; bachelor's degree in a relevant field preferred. Equivalent, relevant experience may be considered in lieu of formal education if approved by management.
  • Previous experience in video production including the use of video production equipment required.
  • Previous experience in non-linear video editing with Adobe Premiere and script and voiceover writing preferred.

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Proficient in motion design and relevant production software including AfterEffects and Photoshop
  • Ability to represent the organization in an exciting and professional manner through marketing in the digital/social media space
  • General knowledge of baseball
  • Excellent written and oral communication skills; messages are clear, organized, and appropriate for the audience
  • Self-motivated with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
  • Excellent organizational skills with strong attention to detail
  • Contributes to the team positively and professionally; collaborates and communicates well with teammates.

Physical Activities and Working Conditions:

  • Must be able and willing to work irregular hours, including weekends and holidays, in order to work all games
  • Must be able to lift up to 35 pounds

Interested and qualified applicants may apply through this link >>

Director, Safety & Security

Job Title: Director, Safety & Security        
Department: Ballpark Operations
Reports To: Sr. Director, Ballpark Services
Status: Full-Time, Exempt

Directly Supervises:    Senior Manager, Safety & Security; Event Security Supervisors; Traffic Operations; Law Enforcement

Primary Objective:  Responsible for direction and oversight of the organization's safety program and the entire security operation for the Seattle Mariners and Safeco Field including 24/7 security, event security, and law enforcement personnel on game days. Works closely with senior level staff within the organization and directly with Major League Baseball to ensure compliance of the MLB Best Stadium Operating Practices.

Essential Functions:

  • Provide leadership and direction in all areas of safety, security, loss control, and security best practices
  • Establishes and implements short and long range organizational goals, objectives, strategic plans, policies standards and operating procedures; monitors and evaluates effectiveness, and effects changes required for improvement that will ensure the highest level of security for Mariners staff and assets and the lowest risk of loss and liability to the organization
  • Accountable for the physical security of Safeco Field and the safety and security of employees and players at all times
  • Collaborate with both internal and external groups to effectively resolve all security related issues and implement mitigation and recovery plans and programs to address security related incidents
  • Implement security plans and programs to comply with Major League Baseball's (MLB) Best Stadium Operating Practices and to meet all security requirements for MLB games
  • Collaborate with MLB Resident Security Agent (RSA) and MLB Office of Security & Facility Management
  • Design, establish and maintain department structure and staffing to effectively accomplish the organization's goals and objectives; train, evaluate performance, and foster the growth and development of all team members.
  • Develop, manage and monitor annual security department operating budget
  • Assist in the development of long term plan for capital investment in physical security measures, programs, software and technology in support of organizations objectives
  • Manage all security projects within the organization and provide leadership during this process
  • Oversees and provides direction for major security related projects and physical security technologies including but not limited to; various card key access systems, alarm systems, video surveillance systems, security services and various other related systems
  • Oversees security incident response planning and investigation of breaches; assists with disciplinary and legal matters associated with such breaches
  • Interprets laws, regulations, and contract requirements; directs subordinates in enforcing compliance; and maintains relationships with law enforcement, regulatory agencies, and other issuers of security requirements
  • Establish and maintain relationships with local, state and federal law enforcement officials
  • Work with the Law Enforcement Coordinator to recruit, employ, schedule and manage city and county off-duty police officers for baseball games and other non-baseball events
  • Suppress public disturbances occurring on the premises and where necessary; request assistance from city and county police if/when required
  • Collaborate with executives to formulate policies, determine need for programs and coordinate programs affecting baseball games and event operations
  • Maintain safety and security training files for all employees in accordance with Human Relations (HR) policies and procedures
  • Update and manage Emergency Response Plan (ERP)
  • Support senior leadership in developing and maintaining business continuity and crisis response (BCCR) plan
  • Manage the scheduling and deployment of Seattle Police Department traffic operation around Safeco Field
  • Manage compliance program of all industrial safety measures for organization to include Washington State labor & Industries, OSHA, and all city and state regulations
  • Administer Club's Accident Prevention Plan (APP)
  • Oversee and responsible for the enforcement of Club's Safety Manual and leading quarterly safety meetings
  • Administer Club's first aid program in accordance with our Accident Prevention Plan (APP) as well as administering Blood Borne Pathogen (BBP) policy, training and management
  • Administer and manage Club's Hazcom Plan in accordance with Accident Prevention Plan (APP)
  • Administer and manage Club's Personal Protective Equipment (PPE) program in accordance with the Accident Prevention Plan (APP)
  • Collaborate with Manager, Maintenance on managing FM Global Hot Work Permit Program as well as FM Global Red Tag program in regards to fire suppression system impairments

Education and Experience:

  • Bachelor's degree in business administration or related field required. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
  • Minimum of seven (7) years of experience in large facility security operations, preferably in major league sports. At least five (5) years of experience in a management role.

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Must possess leadership agility, with the ability to recognize the complexity of business needs in today's environment, evolve as needed, and utilize talent to lead this transformation.
  • A proven track record utilizing social/emotional intelligence, navigating a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
  • Exceptional problem solving skills; identifying, collecting, and analyzing relevant information to a problem and create multiple solutions.
  • Strong decision making ability, knowing when to make a unilateral decision and when to consult with the team or superiors, and how to involve them in the process. Incorporating strategic thinking; formulating objectives and priorities, and implementing plans consistent with short and long term interests. Capitalizing on opportunities and managing risks.
  • Demonstrated accountability for results, with a solid ability to initiate and maintain actions to attain goals, regularly monitoring progress. Interpret and analyze data, programs, and policies, arriving at meaningful conclusions.
  • Demonstrated ability to identify security and safety strategies and translate them into tactical plans. Strong business acumen and project management skills are required.
  • Must possess outstanding communication, leadership, and interpersonal skills. Must also be persuasive, self-motivated, and possess strong integrity and character. Will relate well to others inside and outside the organization. Communication skills must include being clear and organized; persuasive yet inclusive. Will represent the organization professionally and positively in the business community consistent with the values of the Club and ownership.
  • Exemplifies a collaborative approach in dealing with management, team members, vendors, and customers. Is respectful of other people's contributions, and is tactful and sensitive.
  • Possesses outstanding written communication skills, with a great attention to detail.
  • Demonstrates exceptional organizational skills; plans and prioritizes and works with a sense of urgency.
  • Acts in a manner that is fair and ethical, and always with integrity.
  • Ability to exercise sound judgment in every decision. Must be fair and honest in dealing with employees, suppliers, and customers.
  • Must possess proficient computer skills including MS Word, Excel, and Outlook.
  • Knowledge of or ability to learn MS Project and budgetary software programs.

Interested and qualified applicants may apply by November 26, 2017 by sending a resume and cover letter to:

Bailey Walther
HR Generalist
PO Box 4100
Seattle, WA 98194
bwalther@mariners.com

Housekeeping Attendant

Job Title: Housekeeping Attendant         
Department: Housekeeping
Reports To: Manager, Housekeeping
Status: Full-Time, Eligible for Benefits, Nonexempt

Primary Objective: Perform quality and timely housekeeping tasks in order to maintain a safe, clean and friendly environment for guests and employees.

Essential Functions:

  • Perform assigned housekeeping and janitorial tasks including but not limited to cleaning restrooms, floors, seating areas, and other common spaces around the ballpark.
  • Operate manual and power equipment and tools such as vacuums, carpet cleaners, brooms, mops and squeegees.
  • Operate high power pressure washer and blowers.
  • Must be able to safely move carts, equipment, tools, and supplies throughout the ballpark. Includes pushing, pulling, kneeling, stooping, bending, and walking for the duration of shifts.
  • Identify safety hazards and promptly address them.
  • Promptly respond to and resolve housekeeping requests or issues from guests or internal customers.
  • Ensure assigned areas are clean and stocked with equipment and supplies.
  • Operate as part of a team and support Engineering, Maintenance, and Ground Crew repair projects as assigned.
  • Maintain custodial product and material stock levels.
  • Attend all mandatory Team Member meetings and training.

Education and Experience:

  • Previous housekeeping or janitorial experience preferred. 

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Ability to follow written and/or oral instructions. Must be able to work fluently in English; bi-lingual skills are a plus.
  • Strong customer focus; treats all guests with respect and courtesy.
  • Committed to safety; follows safety protocols and procedures to ensure safety for self and guests.
  • Effective verbal communication skills; clear, respectful, and appropriate communication to all guests.
  • Self-motivated with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization.
  • Effective problem-solving skills.
  • Ability to work as part of a team in a fast-paced environment.
  • Must be dependable and reliable to report to work on-time when scheduled and work in assigned section independently.
  • Basic computer skills preferred.

Physical Activities and Working Conditions:

  • Must be able to work afternoon, evening and night games or events, prior to opening of facility to the public and/or through closing of the facility.
  • Must be able to stand and/or walk on concrete stairwells, ramps and concourses for the duration of baseball game, event, or assigned shift.
  • Exposure to various cleaners, chemicals, disinfectants.
  • Must be able to kneel, stoop and bend as needed.
  • Must be able to move up to 50 lbs. Will frequently push, pull, and/or lift manual and power equipment.

Interested and qualified applicants may apply by November 17, 2017 by sending a resume and cover letter to:

Bailey Walther
Human Resources
PO Box 4100
Seattle, WA 98194
bwalther@mariners.com

Director, Ballpark Services

Job Title: Director, Ballpark Services 
Department: Ballpark Operations
Reports To: SVP, Ballpark Operations
Status: Full-Time, Exempt
Directly Supervises: Director, Safety & Security; Senior Manager, Housekeeping; Chief Engineer

Primary Objective:    Responsible for the execution of operational strategy that continually drives Safeco Field to being the safest, cleanest, and friendliest ballpark in Major League Baseball. Oversees operational aspects of the ballpark to include maintenance, safety, security and housekeeping.

Essential Functions:

Strategic Responsibilities

  • Serve as a strategic leader, seeking new, improved and innovative ways to increase operational effectiveness and efficiency. Ensure ballpark operations' alignment with Company Mission, Vision and Core Values. Identify and implement strategies to support business objectives.
  • Lead effectively in a diverse, team-oriented environment and develop solid, cooperative working relationships with people at all levels of the organization

Functional Responsibilities

  • Develop, maintain, monitor and execute operations budget in support of organizational goals      
  • Train, evaluate performance, and foster growth and development of Team Members, encouraging personal and professional development.
  • Develop and implement department rules, policies, regulations, work methods and procedures as well as monitoring work activities and performance of department personnel                
  • Support the process for all major maintenance and Capital Improvement projects, deploying staff to ensure projects are completed on-time and within budget.
  • Provide strategic direction for Maintenance, Housekeeping, and Safety and Security functions
  • Assist SVP, Ballpark Operations in developing and maintaining Business Continuity and Crisis (BCCR) plan for the organization
  • Provide direction on Emergency Response Plan (ERP) for the organization
  • Ensure all Ballpark Operations are in accordance with MLB's Best Stadium Operating Practices (BSOP)          
  • Develop, support and coordinate with local government agencies to ensure successful event execution
  • Monitor and manage operational risk for the organization
  • Manage ADA compliance and outreach program for the organization
  • Oversee the organization's Accident Response Plan (ARP)
  • Provide direction to Director, Safety & Security on compliance matters and industrial safety measures for organization including Washington State Labor & Industries, OSHA, and all city and state regulations

Education and Experience:

  • Bachelor's degree in business administration or related field required. MBA preferred.
  • Minimum of ten (10) years' experience in Ballpark Operations Management with at least five (5) years in a senior management capacity.

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Must be a committed professional, with strong customer-centric focus. Shall possess a demonstrated ability to be creative and innovative, and proactive in promoting new ideas and concepts.
  • Must possess leadership agility, with the ability to recognize the complexity of business needs in today's environment, evolve as needed, and utilize talent to lead this transformation.
  • A proven track record utilizing social/emotional intelligence, navigating a variety of social, emotional, and interpersonal situations to leverage the capabilities, insights, and ideas of all individuals.
  • Exceptional problem solving skills; identifying, collecting, and analyzing relevant information to a problem and create multiple solutions.
  • Strong decision making ability, knowing when to make a unilateral decision and when to consult with the team or superiors, and how to involve them in the process. Incorporating strategic thinking; formulating objectives and priorities, and implementing plans consistent with short and long term interests. Capitalizing on opportunities and managing risks.
  • Demonstrated accountability for results, with a solid ability to initiate and maintain actions to attain goals, regularly monitoring progress. Interpret and analyze data, programs, and policies, arriving at meaningful conclusions.
  • Exemplifies a collaborative approach in dealing with management, team members, vendors, and customers. Is respectful of other people's contributions, and is tactful and sensitive.
  • Must possess outstanding communication, leadership, and interpersonal skills. Must also be clear and organized, persuasive, yet inclusive.
  • Possesses outstanding written communication skills, with a great attention to detail.
  • Demonstrates exceptional organizational skills, works with a sense of urgency.
  • Must also be self-motivated, and possess strong integrity and character. Will represent the organization professionally and positively in the business community.
  • Acts in a manner that is fair and ethical, and always with integrity.
  • Must exercise sound judgment in every decision. Must be fair and honest in dealing with employees, suppliers, and customers.
  • Must possess computer proficiency with MS Word, Excel, and Outlook. Knowledge of MS Project and budgetary software programs is desirable.
  • Must also have the ability to work independently and to multi-task, managing multiple priorities.
  • Must understand and have the ability to read blueprints, interpret technical specifications, technical publications, fire and safety regulations and local/state building codes as applicable to ballpark
  • Strong knowledge and experience working with various governmental agencies.
  • Comprehensive knowledge and experience in operating stadiums, arenas, ballparks or large scale facilities.

Interested and qualified applicants may apply by January 5, 2018 by sending a resume and cover letter to:

Bailey Walther
HR Generalist
bwalther@mariners.com

Building Electrician

Job Title: Building Electrician
Department: Engineering & Maintenance
Reports To: Chief Engineer
Status: Full-time, Nonexempt, Eligible for Benefits

Primary Objective: Perform journey-level work in the design, installation, modification, repair and maintenance of electrical equipment and systems at Safeco Field and associated Parking Garage.

Essential Functions:

  • Troubleshoot, repair and maintain electrical distribution systems to include service equipment, load centers, transformers, motors, and control systems.
  • Operate and maintain all lighting control systems including computer controlled, remotely operated circuit breakers and latching relays.
  • Maintain appropriate service and repair records within a work order database.
  • Research, purchase and inventory equipment parts, materials and supplies.
  • Respond to routine and emergency calls for repair and service throughout the facility during occupied and unoccupied hours.
  • Understand and analyze drawings in order to identify the location of new and existing electrical systems.
  • Attend meetings, workshops, trainings, and seminars, as assigned for the purpose of conveying and/or gathering information required to perform job functions.
  • Coordinate with administration and other trades for the purpose of completing projects/work orders.
  • Estimate materials and/or equipment needed to complete work projects.
  • Prepare documentation for the purpose of providing reports and/or conveying information efficiently and effectively.
  • Provide event power (temporary power) in support of events of varying scale.
  • Install new equipment and circuits, as necessary, integrating into existing building infrastructure.
  • Comply with company and federal safety rules, policies and procedure, to include wearing required safety equipment, responding to and acting on safety concerns.
  • Must be able to climb ladders and stairs and maintain balance while on ladders, scaffolds, and roofs to install, maintain, or repair electrical wiring, equipment, and fixtures.
  • Must be able to stoop, kneel, and/or crouch in order to complete essential functions.
  • Must be able to frequently reach and grasp tools, wire, fixtures, etc. to perform essential functions
  • Must be able to move carts and other equipment up to 50 pounds, which may include lifting, carrying, pushing, and or pulling.

Education and Experience:

  • General journeyman electrician (EL01) with a minimum of 8 years of experience in the trade. Equivalent military experience with ability to file for, and obtain, Washington State EL01 certification will be accepted.
  • Must maintain current electrician's license or identification card to meet governmental regulations.
  • Prior service electrician, commercial construction or maintenance electrician experience required. 

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Must have knowledge and prior experience in thermography and infrared scanning of electrical panels, motor systems, and switchgear equipment
  • Must be knowledgeable in lighting (CFL, LED, MH, Neon, incandescent, etc.) both low voltage and high voltage; relays, contactors and solenoids; test equipment (volt/amp meter, ohm meter, megger, circuit tracing); troubleshooting feeders and branch circuits; setting temporary power using cam lock connections, generators and transformers; recent NEC edition and all state and local regulations and codes; Ohm's Law and its application in designing and troubleshooting electrical systems; and PLCs, AC and DC motors, limit switches, proximity switches and motor control functions.
  • Ability to work well independently, as well as within groups, to accomplish goals and projects.
  • Ability to use problem solving to identify issues and create solutions based on known and unknown criteria.
  • Strong verbal and written communication skills. Must be able to fluently work in English; bi-lingual skills are a plus
  • Working knowledge of computer applications such as Microsoft Word and Excel in addition to work order database programs.
  • Must be self-motivated with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization
  • Strong customer service skills with ability to understand the needs of internal and external customers
  • Must be able to work with a diverse group of individuals, groups and guests in a fast paced environment while handling stressful situations with ease.
  • Strong planning and prioritization skills; pays close attention to details and deadlines

Physical Activities and Working Conditions:

  • Indoor and outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
  • Must be able to work a variable schedule including nights, weekends, and holidays
  • Frequent standing and walking on concrete surfaces
  • Must be able to safely climb ladders and stairs, maintaining balance while completing tasks from ladders, scaffolding, and roof structures.
  • Occasional stooping, bending, kneeling and/or crouching
  • Must be able to move up to 50 pounds occasionally, which may include lifting, carrying, pushing and/or pulling

Interested and qualified applicants may apply by January 5, 2018 by sending a resume and cover letter to:

Bailey Walther
HR Generalist
Bwalther@mariners.com

 

HVAC Lead

Job Title: HVAC Lead
Department: Engineering & Maintenance
Reports To: Chief Engineer
Status: Full-time, Nonexempt
Directly Supervises: HVAC Technicians

Primary Objective: Ensures effective, efficient, and compliant operation of the ballpark's HVAC systems by leading HVAC Technicians and related contractors in the performance and completion of HVAC mechanical systems work. 

Essential Functions:

  • Ensures proper and adequate installation, maintenance, troubleshooting, and repair, of HVAC related systems including hot water boilers, chiller, cooling towers, refrigeration systems, pumps, blowers, fans, variable frequency drives, Johnson Control systems, and all other associated mechanical and electrical systems.
  • Maintain proper building indoor air quality (IAQ) according to local and national IAQ codes and regulations.
  • Leads, directs, participates in, and provides insight into the maintenance and improvements of HVAC and related system operations and computerized maintenance management systems that support work order management and preventative, corrective, and predictive maintenance programs associated with HVAC systems and auxiliary equipment.
  • Champions a safety culture including proper use of PPE including but not limited to: masks, boots, gloves, safety glasses and hard hat if working around construction projects.
  • Respond to routine and emergency calls for repair and service throughout the facility during occupied and unoccupied hours.
  • Understand and analyze drawings in order to identify the location of HVAC systems and associated electrical, water, and gas utilities.
  • Attend meetings, workshops, trainings, and seminars, as assigned for the purpose of conveying and/or gathering information required to perform job functions.
  • Coordinate with administration and other trades for the purpose of completing projects/work orders by planning work, assigning tasks, prioritizing work, setting work schedules, providing quality controls and conducting on-the-job training, as needed
  • Program controls and monitor all boilers, chiller, heat recovery, fan powered and VAV boxes, pumps, fans, refrigeration systems, and performs chemical testing on heating water in boilers/heat exchangers and water in cooling towers, chiller, and other plant systems. Programs and monitors occupied and unoccupied energy efficiency scheduling with HVAC to optimize performance and savings.
  • Estimate materials and/or equipment needed to complete work projects. Provide labor estimates for repair or projects, provide project cost analysis on contractor bids. Prepare documentation for the purpose of providing reports and/or conveying information efficiently and effectively.
  • Use fine finger dexterity and grasping in a variety of tasks including use of hand tools, meters, vacuum pumps, charging scale, refrigerant pressure gauges, and thermometers
  • Must be able to safely use and climb 4-14 feet ladders and stairs
  • Frequently stoop or bend and occasionally kneel and/or crouch to perform essential functions
  • Must be able to move a load between 50-100 pounds occasionally to perform essential functions
  • Safely operate scissor lifts, articulating boom lifts, forklifts, and motorized cart in and around the stadium.

Education and Experience:

  • Journeyman HVAC Technician with a minimum of 10 years of commercial experience in the trade
  • Prior HVAC Lead or management experience preferred
  • Must possess National Refrigerant Recovery License, City of Seattle Refrigeration License, and City of Seattle Grade 3 Steam Engineer License
  • City of Seattle Gas Piping License and Building Operator Certification preferred but not required

Competencies, Knowledge, Skills and Abilities (KSA's):

  • Knowledge of all applicable codes and regulations.
  • Knowledge of tools, equipment, and materials common to the trade
  • Skilled in installation, repair and maintenance of all systems and assignments common to the trade
  • Excellent verbal and written communication skills; must be able to provide instruction and direction clearly, respectfully, and in a manner appropriate for the audience
  • Working knowledge of computer applications such as Microsoft Word and Excel in addition to work order database programs.
  • Must be self-motivated with a high degree of integrity; takes personal responsibility for getting things done in a way that positively and professionally represents the organization
  • Strong customer service skills with ability to understand the needs of internal and external customers
  • Must be able to work with a diverse group of individuals, groups and guests in a fast paced environment while handling stressful situations with ease.
  • Strong planning and prioritization skills; pays close attention to details and deadlines

Physical Activities and Working Conditions:

  • Indoor and outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
  • Must be able to work a variable schedule including nights, weekends, and holidays
  • Frequent standing and walking on concrete surfaces
  • Must be able to safely climb ladders and stairs, maintaining balance while completing tasks
  • Frequent stooping or bending and occasional kneeling and/or crouching
  • Must be able to move between 50-100 pounds occasionally, which may include lifting, carrying, pushing and/or pulling

Interested and qualified applicants may apply by January 5, 2018 by sending a resume and cover letter to:

Bailey Walther
HR Generalist
Bwalther@mariners.com