Globe iconLogin iconRecap iconSearch iconTickets icon
The Official Site of the Washington Nationals

MLB Ballpark App

MLB Ballpark App for iPhone and Android

The official MLB Ballpark app was recently redesigned to serve as the perfect Nationals Park mobile companion. The app provides digital ticketing functionality, ballpark information, mobile check-in offers, interactive features, exclusive content and more!

  • Access and manage your tickets for easy park entry and upgrades
  • Ask questions and get answers in real time with the new Virtual Assistant chatbot
  • Find concessions items using the Food & Beverage Finder
  • Redeem Red Carpet Rewards points for exclusive experiences and merchandise
  • Go behind the scenes with Inside Pitch
  • Play interactive games including the new augmented reality Scavenger Hunt
  • See upcoming promotions and events
  • Track the history of your ballpark visits
  • Check-in and get exclusive offers on tickets, concessions and merchandise at every game

Ballpark App Overview

The new MLB Ballpark app layout features five main sections:

Today - Link your ticket account, quickly access your mobile tickets, see upcoming games and view app settings

Buy Tickets - See the Nationals upcoming schedule and buy tickets

Wallet - Access and manage your tickets, view ticket forwarding history and see the check-in offers you have unlocked

My History - View scores and photos from all of your previous ballpark visits

Nationals - Access Nationals Park information, view exclusive content, engage with interactive features, redeem Red Carpet Rewards points and more!

Entering Nationals Park

Follow these steps to add your tickets and parking from the MLB Ballpark App to your Apple Wallet before you arrive at Nationals Park.

Step 1: Open the MLB Ballpark app and log in with your username and password

Step 2: Select the Wallet tab to view your tickets for upcoming games

Step 3: Select the tickets or parking passes you want to add to your Apple Wallet

Step 4: Click the add to Apple Wallet button to add the tickets to your phone's wallet

Then follow these steps to access your tickets in your Apple Wallet and get through the turnstile faster!

If you do not have an iPhone, follow these steps to scan your tickets for easy access into Nationals Park:

Step 1: Open the Wallet tab and select the game for which you would like to view and use ticket(s).

Step 2: Tap an individual ticket or select "View" next to each ticket to see its mobile barcode.

Step 3: Scan the barcode for entry into Nationals Park. Swipe left and right on the screen to view multiple tickets for the same game.

If you do not see your ticket(s) in the Wallet, pull down on the screen to refresh your ticket inventory. If your ticket(s) still do not appear, please verify your accounts are linked correctly.

If you have issues scanning in, be sure to adjust your screen's brightness and watch out for glare from the sun or nearby lights which may prevent your mobile ticket from scanning properly.

If you have both a digital ticket in the app as well as a printed ticket for the same seat, only the first ticket scanned will be valid for entry into Nationals Park.

Forwarding Tickets

Follow these steps to forward tickets to friends and family:

Step 1: Open the Wallet tab and select the game for which you would like to forward ticket(s). Select "View All" in the upper right corner to view all of the tickets in your Wallet.

Step 2: Tap the circle(s) next to each ticket you would like to forward and then tap "Forward Tickets."

Step 3: Tickets can be forwarded via email or text link. If you select "Via Email," you will have the option to add a message before tapping "Send" to complete the forward. The recipient must click "Access Tickets" in the email to receive the ticket(s). If you select "Share Link," the recipient will receive a link to accept the ticket(s) via text, email, or another method of your choice.

Please confirm the contact you are forwarding ticket(s) to has the MLB Ballpark app downloaded on their phone and they have their account linked.

After forwarding ticket(s), both the sender and receiver will receive an email notification with details about the forwarded ticket(s).

You may cancel your forwarded ticket(s) at any time prior to the ticket(s) being used for entry into Nationals Park. Simply tap the "Cancel Forward" button for each ticket forwarded. A ticket cannot be forwarded after it is scanned for entry into Nationals Park.

Accessing Forwarded Tickets

If you do not have the MLB Ballpark app downloaded and your accounts linked, please jump to Linking Your Account

After linking your account, follow these steps to access tickets forwarded to you by friends and family:

If your forward confirmation email is titled "Congratulations NAME!" simply tap the Wallet to access your tickets then tap the game to access the ticket bar code.

If your forward confirmation email is titled "You have just been forwarded Nationals tickets", follow the steps below:

Step 1: Tap "Access Tickets" in the email.

Step 2: A new window will open. Tap "Access Ticket" then tap "Open."

Step 3: Tap "Wallet" in the MLB Ballpark app to see your tickets then tap on the game to access the ticket bar code.

If you do not see your ticket(s) in the Wallet, pull down on the screen to refresh your ticket inventory. If your ticket(s) still do not appear, please verify your accounts are linked correctly.

Augmented Reality

Two new augmented reality features only available in the MLB Ballpark app let fans connect with Nationals like never before!

Nationals Scavenger Hunt

Explore Nationals Park and complete the new Nats Hunt scavenger hunt to get a special offer each month! Follow these simple steps:

  1. Open the MLB Ballpark app and tap on the Curly W at the bottom right corner of your screen to go to the Nationals team page
  2. Scroll to the "Gameday Experience" section and tap on the "Scavenger Hunt" tile to read how to play and get the first clue
  3. When you reach Nats Stop #1, go to the "Gameday Experience" section, tap on the "Nationals AR" tile and hold your camera viewfinder up to the Nats Hunt sign to view a short video with the next clue
  4. Continue to Nats Stop #4 and you will receive a prize!

Bobblehead Boxes Come to Life

All eight of the 2019 Nationals bobbleheads feature an augmented reality experience! Follow these simple steps to bring your bobblehead box to life:

  1. Attend the Nationals games on April 12, May 15, May 25, June 15, June 21, July 2, August 17 and September 13, and pick up a bobblehead on your way into Nationals Park 
  2. Open the MLB Ballpark app and tap on the Curly W at the bottom right corner of your screen to go to the Nationals team page
  3. Scroll to the "Gameday Experience" section and tap on the "Nationals AR" tile
  4. Hold your camera viewfinder up to the side of the bobblehead box to watch a highlights video and get an exclusive discount on merchandise at the Nationals Team Store!

Frequently Asked Questions

If you have questions about digital ticketing and the MLB Ballpark app, please consult our Digital Ticketing FAQ page.

Join the Nationals Fan Club for free and get access to ticket presales, exclusive offers and the latest news and insider information.

To receive Nationals text alerts, text NATIONALS to 91347. Click here for full details.

The Official Nationals Park Baseball App

The official MLB Ballpark app was recently redesigned to serve as the perfect Nationals Park mobile companion. The app provides digital ticketing functionality, ballpark information, mobile check-in offers, interactive features, exclusive content and more!

  • Access and manage your tickets for easy park entry and upgrades
  • Ask questions and get answers in real time with the new Virtual Assistant chatbot
  • Find concessions items using the Food & Beverage Finder
  • Redeem Red Carpet Rewards points for exclusive experiences and merchandise
  • Go behind the scenes with Inside Pitch
  • Play interactive games including the new augmented reality Scavenger Hunt
  • See upcoming promotions and events
  • Track the history of your ballpark visits
  • Check-in and get exclusive offers on tickets, concessions and merchandise at every game