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Nationals Park Information Guide

Welcome to the Information Guide, your detailed source on how things work at Nationals Park.

This Information Guide is designed to assist our fans by presenting information about Washington Nationals/Nationals Park offerings and accommodations. The information is presented in alphabetical order for your ease of use. Enjoy the season!



A

Accessible Seating
Accessible seating is available for purchase throughout Nationals Park. Accessible seating is available for purchase online at nationals.com/tickets2021. Ticketholders who need accessible seating can visit Ticket Services windows on gamedays.

Advertising
See CORPORATE PARTNERSHIPS.

Aisle
Please restrict movement in the aisles and other seating areas to breaks in the action. See GUEST CONDUCT POLICY (General Guidelines).

Alcohol Policy
Alcohol not purchased at Nationals Park is expressly prohibited in all ticketed areas. See GUEST CONDUCT POLICY. District of Columbia law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests should be prepared to show proper identification showing proof of age when purchasing alcoholic beverages at Nationals Park. No more than two (2) alcoholic beverages will be sold per purchase per ID. Alcohol sales in general seating areas will end at the conclusion of the seventh inning, but may also be discontinued earlier at the discretion of the Nationals. Guests may not take any alcoholic beverages out of Nationals Park. The Nationals encourage all fans consuming alcohol to take public transportation or have a designated driver. See RESPONSIBLE FAN PROGRAM PRESENTED BY BUDWEISER.

ALD – Assistive Listening Devices
Guests with hearing impairments may sign out an assistive listening device (ALD) or a transistor radio free of charge from Main Guest Services located at the Center Field Gate. A valid government-issued ID will be held until the device is returned. These devices are available for all Nationals baseball games and events where the house sound and radio system is used.

All-Star Balloting
Guests may cast their ballots for their favorite Nationals player online at nationals.com during the official MLB voting period. Vote early, vote often and vote Nats!

Animals
Leashed service animals or service animals in-training are welcome at Nationals Park. All other animals are prohibited, except in connection with certain special events or circumstances approved by the Washington Nationals. See GUEST CONDUCT POLICY (Prohibited Items).

App
The Nationals Ballpark App (i.e., the MLB.com ballpark application) allows you to manage your entire Nationals Park experience from your mobile device. For details visit nationals.com/ballparkapp.

Apple Pay
Apple Pay is accepted at all points of sale in Nationals Park.

Autographs
Autographs will not be available during the 2021 season amid safety measures taken to protect players and fans. Guests will not be permitted to seek autographs from players and must remain seated in their designated pods once inside the stadium.

Automated Teller Machines (ATMs)
PNC Bank and Industrial Bank ATMs are located on all levels of Nationals Park, behind Sections 106, 120, 141, 213, 235, and 242, and outside of the Center Field Gate. Guests experiencing any problem related to an ATM should contact their financial institution. Neither the Nationals nor Nationals Park employees have access to the ATMs.

Automobile Assistance
If you are parked in a Nationals-managed lot and encounter car troubles at the end of an event, please call 202.640.7911 Should maintenance issues arise, we want to ensure that your vehicle is not towed from Nationals-managed parking lots.

B

Baby Changing Stations
Baby changing stations and tables can be found in all public restrooms inside of Nationals Park, as well as in the Nursing Lounge. See NURSING LOUNGE.

Backpacks
Backpacks may not be brought into Nationals Park except as otherwise set forth in the Nationals Bag Policy available at nationals.com/bagpolicy. See also GUEST CONDUCT POLICY (Prohibited Items).

Bags
No bags are permitted inside Nationals Park, except: (i) clutch bags measuring 5” x 7” x 3/4” or smaller; and (ii) diaper bags and bags used for ADA/medical reasons measuring 16" x 16" x 8" or smaller.

Banners & Signs
See GUEST CONDUCT POLICY (Banners & Signs).

Baseball Bats
Baseball bats may not be brought into Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

Batting Practice
Guests are invited to watch batting practice upon the opening of gates. All gates will open 2 hours prior to first pitch. Batting practice times are approximate and subject to change without prior notification and at the discretion of either team. Guests are required to stay in their own seating pod during batting practice. See GATE OPENING TIMES.

Beach Balls and Other Inflatable Items
Beach balls and other inflatable items are prohibited in Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

BetMGM
BetMGM is a market leading sports betting and digital gaming entertainment company, pioneering the online gaming industry. The BetMGM Sportsbook will provide a luxury viewing and sports betting experience that complements the existing experience at the MGM National Harbor Dugout Club, an eight-seat premier luxury sports box located on the field adjacent to the team dugout. The newly created Sportsbook will be located in the space currently serving as Center Field Social, across Center Field Plaza from the Nationals Team Store. It will not be accessible by fans while they are in attendance at a Nationals game, but fans will be able to place bets via BetMGM’s mobile app.

Bicycles
Nationals Park is bicycle friendly, with space for 250 bikes in bike racks located around the exterior of the ballpark. Bicycles are not permitted inside Nationals Park. Guests may also use the free Bicycle Valet, located just to the left of the entrance to Garage C, on First Street SE near N Street SE. The valet accepts bikes 2 hours before game time and will close 1 hour after the completion of the game. Guests can determine the best bike route by visiting nationals.com/waytogo.

Binbox
Binbox offers storage space to guests attending games at Nationals Park. Located at Right Field Gate and Homeplate Gate, Binbox opens 2 hours prior to gates opening and closes 30 minutes after the final out. It offers two different sized lockers at different price points.

Bottles and Cans
Metal, plastic or glass containers of any kind are prohibited (except for clear, factory-sealed or empty plastic water bottles no larger than one liter, juice boxes, insulin containers and baby food). Only one water bottle per person will be permitted. See GUEST CONDUCT POLICY (Prohibited Items).

Box Office
The Nationals Park Ticket Office is located outside and adjacent to the Center Field Gate. Guests can seek assistance with ticket-related issues at our Will Call Box Office which will act as Ticket Services for the 2021 season

Hours of Operation begin April 1, 2021 and continue to the end of the 2021 season

Gamedays:

  • Ticket Services @ Will Call Box office is open beginning 2 ½ hours prior to first pitch and closes in the middle of the 7th inning
  • Ticket Services @ Home Plate Box office is open beginning 2 ½ hours prior to first pitch and closes at the end of the 3rd inning
  • Main Box Office is open beginning 2 hours prior to first pitch and closes at the end of the 6th inning

Non-Gamedays:

  • Closed on non-gamedays during the 2021 season

For ticket information, contact 202.675.NATS(6287) or [email protected]

Brooms, Poles and Staffs
Brooms, poles and staffs of any kind are not permitted inside of Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

ULTRA Loft
Now open for the season and fans may enjoy the game in this area on a first-come, first-serve basis.

Budweiser Brew House
Re-opening on 6/10, will be available for the remainder of the 2021 season. Note the Nationals reserve the right to restrict access to this area on game days at any time for any reason.

Budweiser Terrace
Located behind the NatsHD videoboard, guests can enjoy this elevated center field view of the field. For information on hosting a private event on the Budweiser Terrace on a non-gameday, please visit nationals.com/events.

C

Cameras and Video Equipment
Guests are permitted to bring cameras and video equipment into Nationals Park, provided that they are for personal use only. Cameras with a lens longer than eight (8) inches may not be brought into Nationals Park, except by credentialed media. Filming of any game footage is strictly prohibited by Major League Baseball. While taking photographs, guests are not permitted to stand in the aisles, portals or walkways, or to obstruct others from viewing the game. Monopods, tripods and selfie sticks are not permitted in Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

Cashless
Nationals Park does not accept cash as a form of payment for tickets, concession or retail. There are four locations inside Nationals Park where cash can be exchanged for eCASH, the Washington Nationals Digital currency. Those locations are Advance Ticket Sales in Centerfield, Guest Services Section 131, Budweiser Terrace and Guest Services Section 319.

Chair of Honor
In 2015, in coordination with the Vietnam Veterans of America, the Nationals dedicated a Chair of Honor at Nationals Park for military personnel taken as prisoners of war or listed as missing in action. This unoccupied, reserved seat is a visual reminder of those brave men and women who have not yet come home, and the sacrifices each made in serving this country.

Cherry Blossom Trees
Nationals Park has 14 Kwanzan Japanese Cherry Blossom Trees, eight of which are located in the Center Field Plaza. The remaining six Japanese Cherry Blossom Trees are located on the Main Concourse beyond the left field seating area. These trees were grown in southeastern Pennsylvania and were transplanted to Nationals Park on March 6, 2008, in an official dedication ceremony.

Child Identification Wristbands
Guests may obtain identification wristbands for their children, indicating their seat location in the event they become separated. Please visit any Guest Services location (Centerfield, Section 131, and Section 320) to speak to a Nationals Guest Experience Representative to obtain a wristband.

Children
Children under 2 years of age are not required to have a ticket to enter Nationals Park. If attending without a ticket, they must sit on the lap of an accompanying adult. Strollers must adhere to Nationals Park policies. See STROLLERS.

Champions Club
The Champions Club features a well-appointed, two-story, 33,000 square foot dining lounge and bar, channeling all the energy and excitement of the game – indoors.. Access to the interior portion of the Champions Club requires guests to have a proper ticket. For information on hosting a private event in this area on a non-gameday, please visit nationals.com/events.

Coca-Cola Social Lounge
The Coca-Coca Social Lounge is now open for the remainder of the 2021 season.

Community Relations
The Nationals are committed to enhancing the quality of life for citizens in the Washington, D.C. region. Our primary focus is on initiatives that honor military families, encourage youth participation in baseball and softball, and support K-12 education. For more information about Community Relations efforts, please visit nationals.com/community.

Concerts
Nationals Park plays host to the biggest acts in music every summer. For all questions pertaining to concerts, please visit nationals.com/concert. Click on the show link for information about ticketing, safety procedures, prohibited items, parking, Metro, gate times, and much more.

Conference Center
Nationals Park has conference center space available. If you are interested in booking this space for an event, please feel free to visit nationals.com/events to learn more.

Coolers and Hard-Sided Containers
Coolers and hard-sided containers are prohibited at Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

Corporate Partnerships
For sponsorship opportunities with the Washington Nationals or at Nationals Park, contact our Corporate Partnerships Department at [email protected]

Customer Service
For assistance with any service issue, Nationals Park guests can email [email protected] or tweet @natsparkservice. Guest Experience Representatives are available throughout the game to assist with any service-related issue to the best of their ability.

D

Nationals Club
Inside the Nationals Club, members enjoy sophisticated comfort, exceptional service and enhanced amenities, highlighted by complimentary gourmet chef's tables and all-inclusive draft beer and house wine amidst the elegance of a fine dining setting. This private club also includes two window walls that offer an insider's view of the home batting cage and press conference room. For information on hosting a private event in the Nationals Club on a non-gameday, please visit nationals.com/events.

Disabled Guest Services
Nationals Park offers several accommodations for our guests with disabilities, including a number of ADA seating options, wheelchair-accessible entrances, ATMs, drinking fountains, elevators, ramps, restrooms and vision seating.

Discounts
The Washington Nationals offer several discounts throughout the season. In addition to the discounts below, please visit nationals.com/deals for more offers.

  • Military, Seniors, Government Employees Discounts: For all home games held throughout the regular season, senior citizens, government employees and active duty members of the military will receive a $5 discount off any ticket priced within select seating areas. Tickets must be purchased at the Nationals Park Box Office with the appropriate identification, day-of-game only. Transactions are limited to one (1) ticket per person. Discount is not valid for Diamond Games, Marquee Games, Grandstand seating, Standing Room Only tickets or Suite seating. All tickets are subject to availability. For a list of eligible seating areas and pricing, visit nationals.com/deals.
  • Student Discount: Fans ages 18 and under or with a valid student ID will receive a $5 discount off any ticket priced within select seating areas. Tickets must be purchased at the Nationals Park Box Office, day of game only. Limit one ticket per ID. Discount is not valid for Diamond Games, Marquee Games, Grandstand seating, Standing Room Only tickets or Suite seating. All tickets are subject to availability. For information on the latest ticket specials, visit nationals.com/deals.

For all discount ticket information, contact 202.675.NATS(6287) or [email protected].

Donations
For information or to request an in-kind charitable donation, please visit nationals.com/donations. All requests must be submitted online at least six weeks in advance of the fundraising event.

To learn more about ticket fundraising opportunities, contact 202.675.NATS(6287) or [email protected].

Drones
Drones and other unmanned aerial vehicles (including, without limitation, airborne drones which are prohibited by law) may not be brought into or used in Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

E

eCash
eCash, an electronic payment system, single game buyers and Plan Holders can use their credentials or the MLB.com ballpark application for purchasing merchandise and concessions at Nationals Park. Using eCash gives fans exclusive access to eCash only lines, decreasing their time spent waiting in line. For Plan Holders, eCash also provides savings in the form of eCash back on select concession purchases made at Nationals Park.

Elevators and Escalators
There are three sets of elevators and three sets of escalators at Nationals Park. Elevators are located behind Sections 113 and 134 for access to all levels, and behind Section 120 for Nationals Club, Champions Club and Press Box access.

Emergency Evacuation
In the event of an emergency, Nationals Park team members have been trained and instructed to assist guests in evacuating Nationals Park. All guests should familiarize themselves with the emergency evacuation video played throughout the ballpark, including on the scoreboard, before home games. It is a good idea to identify two emergency exits closest to your seat location. Families and groups should pre-designate a meeting location outside of the ballpark in the event of an evacuation. Guests are asked to remain calm and follow the instructions of Nationals Park team members and the public address announcer. If you have any questions about the location of an emergency exit, please refer to the ballpark diagrams or ask a Nationals Park team member for assistance.

Employee Recognition
The Nationals are committed to providing excellent customer service and are pleased to hear about Nationals Park team members who perform in an exemplary manner. If you would like to recognize any Nationals Park team members, please send an e-mail to [email protected], Tweet @natsparkservice, or visit one of the Guest Services locations in centerfield, Section 131 or Section 320.

Employment
For those interested in employment with the Nationals, you can find a listing of our open positions at nationals.com/careers. Those interested in employment with Levy Restaurants (food service, concessions, etc.) should contact Levy directly at 202.640.7939. Those interested in employment with Contemporary Services Corporation (CSC) (event security) should visit www.csc-usa.com/APPLY.

Enchant
The world’s largest Christmas light maze and market is returning to Nationals Park for the 2021 holiday season. For more information, visit nationals.com/enchant.

Entering Nationals ParkFor the safety of everyone at Nationals Park, MLB and the Nationals require that all persons entering Nationals Park walk through a metal detector or be screened with hand held metal detectors to search for prohibited items. See GUEST CONDUCT POLICY (Prohibited Items). This includes a thorough inspection of all jackets, coats, packages, bags, purses and any other containers brought to any of the Nationals Park entry gates.

Events
See NON-GAMEDAY EVENTS or visit nationals.com/events. For in-game private events, contact 202.675.NATS(6287) or [email protected].

F

Face Coverings
Face coverings are no longer required for fully vaccinated fans. An individual is not considered fully vaccinated until they are two weeks after their final shot. For fans who are not fully vaccinated, face coverings are required inside Nationals Park and may only be temporarily removed when guests are ACTIVELY eating or drinking within their assigned seats.

An Approved face-covering must still be worn by any fan not fully vaccinated

Approved face-coverings: surgical masks, medical-grade masks, or multi-layer cloth masks. Some examples may include N95 masks, KN95 masks, and 3-ply/surgical masks.

Staff who are fully vaccinated and working outdoors will not be required to wear a face covering.

Staff working indoors, or where other regulations require will still be required to wear an approved face covering.

Family Picnic Area
Now fully available.

Family Restrooms
Family restrooms equipped with baby changing tables may be found on the concourses behind Sections 104, 117, 139 and 235, We request that family restrooms be reserved for guests with young children or those with special needs.

Fan Interference
Fans are prohibited from touching, attempting to touch or interfering with a ball in play or a player during a game. Any guest doing so will be ejected from Nationals Park. See GUEST CONDUCT POLICY (General Guidelines).

Fan Mail
Letters should be addressed to specific players or coaches so they can be forwarded to individual recipients. Fans should be aware that players receive a large amount of fan mail each week and the Nationals cannot guarantee that a player or coach will respond. Fan mail should be sent to the following address:

[Coach or Player Name]
Washington Nationals Baseball Club
1500 South Capitol Street SE
Washington, DC 20003-1507

Guests should refrain from sending items for autographs or items of value. The Nationals are not responsible for returning mailed items and do not accept items to be autographed for personal or charitable reasons. See DONATIONS.

Fan Support Line
To discreetly report unruly behavior or security issues during the game, guests are encouraged to text "NATS" along with a brief description of the issue and the location to 69050.

Field Trespassing
Any guest attempting to enter the field or cause objects to enter the field before, during or after a game or event will be subject to criminal prosecution and/or fines. See GUEST CONDUCT POLICY (General Guidelines).

First Aid and Medical Services
There are two First Aid locations inside Nationals Park, located behind Sections 107 and and 312. EMTs are inside the ballpark and ready to respond to emergencies. Guests requiring First Aid assistance are urged to contact any member of the Nationals gameday staff or report to any Guest Services location. See GUEST SERVICES.

First Street Party Tent
The First Street Party Tent along with other hospitality spaces, will be closed for the start of the 2021 season.

Food and Beverage
Visit nationals.com/concessions for food and beverage information. Also see OUTSIDE FOOD AND BEVERAGE.

Foul Balls, Home Run Balls and Bats
All guests are asked to stay alert throughout the game for foul balls or bats that might leave the playing area. See INJURY DISCLAIMER. Guests will not be permitted to leave their seating pods to catch foul ball or home run balls. Guests are permitted to keep all foul and home run balls that are hit into their pods Please see the guest experience representative in your section to find out how to receive a certificate to memorialize your catch. Ball and bats entering the stands must be returned if requested by the Nationals or the visiting team. Guests are prohibited from throwing balls back onto the field. Violators are subject to ejection or possible arrest. Any guest who interferes with a ball in play or the game in any way is subject to ejection from Nationals Park. See GUEST CONDUCT POLICY (General Guidelines).

G

Gate Locations
Nationals Park has several gate locations for entry and exit, and all tickets have been assigned a gate for entry and exit, designated on their digital ticket. Gate include the Center Field Gate (Red Gate), with entry access on N Street SE; Left Field Gate (Gray Gate), with entry access on South Capitol Street SE; Third Base Gate (Magenta Gate), with entry access on South Capitol Street SE; Home Plate (Blue Gate) , with entry access on Potomac Avenue SE; First Base Gate (Green Gate) , with entry access on Potomac Avenue SE; Media and Suites (Purple Gate), with entry access on South Capitol Street SE; and Right Field Gate (Orange Gate), with entry access on First Street SE.

Gate Opening Times
For all Nationals home games, all gates will open 2 hours prior to first pitch. Gate opening may be subject to change.

Goose Island Pub
The Goose Island Pub is located on the Main Concourse near Sections 112 and 113 and is open to all fans. For information on hosting a private event in the Goose Island Pub on a non-gameday, please visit nationals.com/events.

Grandstand Seating
Grandstand tickets will not be offered for the 2021 season. Fans can purchase tickets for the 2021 season online at nationals.com/tickets2021.

Green Design
Nationals Park is the nation's first major professional sports stadium to become LEED Silver Certified by the U.S. Green Building Council. The facility incorporates a variety of sustainable design elements and pays particular attention to issues affecting the health of the Anacostia River, such as storm water management and minimization of water pollution.

Group Tickets
For discounts on orders of 13 or more tickets, please visit nationals.com/groups, call 202.675.NATS(6287) or email [email protected].

Guest Experience Representatives
Guest Experience Representatives are stationed throughout Nationals Park to assist guests and enforce Nationals Park rules and regulations. If someone is interfering with a guest's enjoyment of the game, a Guest Experience Representative should be contacted. Guest Experience Representatives are not permitted to solicit tips from guests; guests are asked to report any such solicitations to a Guest Services location (see GUEST SERVICES). Guests are asked to treat Nationals Park Guest Experience Representatives with courtesy and respect; by enforcing the rules, they are making Nationals Park a safer and more comfortable environment for all Nationals Park guests. Feedback on the guest service experience can be sent to [email protected].

Guest Services
Nationals Park contains three Guest Services locations behind Sections 103, 131 and 320. Guest Services locations open at the same time as the Nationals Park gates and remain open until 60 minutes following the game to assist guests with lost and found items, lost or missing guests, transportation information, emergencies, accommodations for guests with disabilities and any other questions or concerns guests might have.

H

Hoverboards
Hoverboards are prohibited. See GUEST CONDUCT POLICY (Prohibited Items).

I

Injury Disclaimer
The ticket holder assumes all risk, danger and injury incidental to the game of baseball or related activities, whether occurring before, during or after the actual play of the game, including, but not limited to: the danger of being injured by thrown or broken bats, thrown or batted balls or other objects, or by others in attendance. Please refer to the back of your admission ticket or within the Nationals Ballpark App for a more complete disclaimer. If you would like to lessen your risk, the Nationals will exchange your seat location for one in the UPPER DECK OR OTHER REMOTE AREA or, in the event of a sellout, will refund your purchase any time before the first pitch is thrown.

Inline Skates
Guests are encouraged to utilize various modes of transportation to travel to Nationals Park. Inline skating to Nationals Park can be a convenient, healthy alternative. However, guests must remove their inline skates prior to entering Nationals Park. Guests will be expected to store their skates safely under their seats. Additionally, skating on "heelies" is prohibited within Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

J

Jr. Nationals Kids Club presented by Harris Teeter
For all kids ages 12 and younger, the Jr. Nationals Kids Club, presented by Harris Teeter, is a great way to enjoy Nationals baseball. Based on membership level, members receive a membership card with lanyard, messenger bag, coupon book for discounts on tickets. For details, go to nationals.com/jrnats or stop by the Jr. Nationals kiosk near the Right Field Gate at Nationals Park during any Saturday or Sunday home game prior to the end of the third inning.

K

K’s for Kids presented by Toyota
Every time a Nationals pitcher records a strikeout, Washington Area Toyota Dealers will make a donation to The Children’s Inn at NIH.

L

Laser Pointers
Laser pointers and laser pens are prohibited inside of Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

Lost and Found
Lost and found items will be turned in to the Nationals Park Main Guest Services Office located adjacent to the Center Field Gate. Guests needing assistance in retrieving Lost and Found items during non-game hours may fill out a claim form on the Nationals website nationals.com/lostandfound. Lost and Found is open during game hours only.

Lost Children and Persons
Guests should report missing persons at any Guest Services location (See GUEST SERVICES for locations). Guest Experience Representatives will work closely with Nationals Park gameday staff to locate the missing individual(s).

M

Mascots
Mascots are prohibited from any guest interaction at the ballpark.

Merchandise and Apparel
See: TEAM STORE.

Metal Detection
See ENTERING NATIONALS PARK.

Minor League Affiliates
Triple-A: Rochester Red Wings
Frontier Field
One Morrie Silver Way
Rochester, NY 14608
Phone: (585) 454-1001

Double-A: Harrisburg Senators
FNB Field
245 Championship Way
Harrisburg, PA 17101
Phone: (717) 231-4444

High-A: Wilmington Blue Rocks
Judy Johnson Field at Daniel S. Frawley Stadium
801 Shipyard Drive
Wilmington, DE 19801
Phone: (302) 888-2015

Low-A: Fredericksburg Nationals
42 Jackie Robinson Way
Fredericksburg, VA. 22401
Phone: (540) 858-4242

Rookie: WSH Complex League
The Ballpark of the Palm Beaches
5400 Haverhill Road
West Palm Beach, FL 33407
Phone: (561) 500-4487

Dominican Summer League Dominican Summer League Nationals
Washington Nationals Baseball Academy
Calle San Rafael #4
Carretera de Jubey
Boca Chica, Dominican Republic

Mobile Charging Units
These are available for use free of charge and located in several areas throughout the concourse at Nationals Park.

Mural
In 2019, the Washington Nationals commissioned local DC artist group, No Kings Collective, to create a unique mural that incorporated symbols of both baseball and the greater DMV. Highlights include landmarks, iconic baseball elements, and things close to Nationals’ fans hearts, like the Curly W. The mural was completed May 23, 2019.

N

National Anthem Singers
Prior to each season, auditions are held to sing the National Anthem at Nationals home games. Additional information can be found online at nationals.com/anthem.

NATS PLUS
NATS PLUS is a membership program for all full, half, partial and premium Plan Holders. NATS PLUS Members enjoy the best benefits package in Major League Baseball. Members receive unparalleled exclusivity, savings and convenience. For more information on NATS PLUS, go to nationals.com/NATSPLUS, call 202.675.NATS(6287), email [email protected], or visit the Plan Holder Lounge located behind Section 139.

Navy Yard Memorial Plaque
In September 2013, the community came together in response to the shooting at the Washington Navy Yard. On Opening Day 2014, a private plaque unveiling was held for the victims’ families in Center Field Plaza. Ceremonies were dedicated to honoring and remembering the lives lost, as well as recognizing and celebrating the resolve and compassion demonstrated by so many in the aftermath of the tragedy.

Noisemakers
Musical instruments and any type of noise-making devices not provided by the Nationals are prohibited in Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

Non-Gameday Events
Additional information regarding hosting a private event at Nationals Park can be found at nationals.com/events or contact us at [email protected].

Recurring Events:

  • Congressional Baseball Game for Charity
  • Opera in the Outfield
  • Spartan Stadion 5K
  • Beer Fest

Nursing Lounge
The Nursing Lounge is a fully dedicated space for nursing mothers at Nationals Park. Located adjacent to Section 223, the air-conditioned lounge includes TVs, comfortable chairs for mothers, diaper changing stations, refrigeration units, a play area for toddlers, and electrical outlets.

O

Official Game
A game is official after five innings have been completed (4 1/2 innings if the home team is ahead).

Out-Of-Town Scores
The out-of-town scoreboard is located in right-center field on the outfield wall.

Outside Food And Beverage
Single-serving food items may be brought into the Nationals Park, as long as they are contained in one of the approved bags under the Nationals then-current bag policy, or carried in your hands so the food items can be safely screened by security. Metal, plastic or glass containers of any kind (except for clear, factory-sealed or empty, plastic water bottles, no larger than one liter, juice boxes, insulin containers, and baby food) are prohibited at Nationals Park. Only one water bottle per person will be permitted. See GUEST CONDUCT POLICY (Prohibited Items).

P

Papa John’s 50% Off Discount
The day after the Nationals score 7 or more runs, you get 50% off regular menu price pizzas at papajohns.com with promo code: NATS50

Parking
For information regarding parking at or around Nationals Park, go to nationals.com/parking.

Party Suites
Ten party suites are located on the Suite Level down the left field line. Each party suite accommodates up to 40 guests. All suites are equipped with a private temperature-controlled indoor lounge with high-top tables and bar stools, refrigerator, ice maker, outdoor balcony seating, high-definition flat screen televisions and a telephone for your convenience. Each ticket provides access to the interior portion of the Champions Club. Package includes four guest passes and four VIP garage parking passes. Call 202.675.NATS(6287) or email [email protected] for more information.

PenFed Kids Fun Zone
A two-story play area for younger fans located on the right-field side of centerfield-plaza is available during all home games. Please note this area may close due to weather, or for any other reason at the discretion of the Washington Nationals.

PNC Diamond Club
Located between the dugouts and close to all the action, the PNC Diamond Club seats boast some of the best sightlines in Nationals Park. The PNC Diamond Club seats feature access to the PNC Diamond Club, along with all-inclusive food, draft beer and house wine. Expanded food service options include "Grab & Go Stations," a "Snack Attack Station" and enhanced in-seat service. The PNC Diamond Club seats are the ideal place to host special clients, employees, family or guests. Due to capacity restrictions and safety measures, the PNC Diamond Club seats will not have access to the interior portion of the Champions Club for the 2021 season. For ticket information, contact 202.675.NATS(6287) or [email protected].

For information on hosting a private event in the PNC Diamond Club on a non-gameday, please visit nationals.com/events.

Pocket Schedules
Nationals pocket schedules will not be available for the 2021 season. Printable 2021 schedules can be found online at nationals.com.

Police and Security
For the safety and convenience of all Nationals Park guests, police and official security personnel are stationed throughout Nationals Park. In the event of an emergency, guests should notify the nearest Guest Experience or Event Security team member or visit any Guest Services location. See GUEST SERVICES.

Privacy
The Nationals have established an offline privacy policy in order to make clear to you how we collect, use and share the personal information you may provide to us. To view the Nationals Offline Privacy Policy, visit mlb.com/nationals/privacy-policy/offline.

Private Events
See NON-GAMEDAY EVENTS or visit nationals.com/events. For in-game private events, contact 202.675.NATS(6287) or [email protected].

Prohibited Items
See GUEST CONDUCT POLICY (Prohibited Items).

Promotions
For the most current promotional schedule, visit nationals.com/promotions.

Publications
The Nationals offer an array of first-class publications to inform and entertain Nationals Park guests. Nationals Magazine is the official gameday program of the Nationals. The Washington Nationals Yearbook takes an in-depth look at the current season. Publications are available online at nationals.com/publications.

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Raffle (50/50)
The 5050 Raffle offers fans a chance to win big cash prizes while supporting Washington Nationals Philanthropies, the official charitable arm of the Washington Nationals. One lucky fan with the winning number will win 50% of that game’s raffle proceeds while the other half of the proceeds will benefit the foundation and its initiatives that serve District of Columbia residents, including its signature program – the Washington Nationals Youth Baseball Academy. The winning ticket number will be announced in the middle of the eighth inning, posted on nats4good.org/5050 and recorded on the raffle hotline at 202.640.7444. The holder of the winning ticket does not need to be present at the time of the drawing in order to win. The odds of winning a raffle depend on the number of tickets purchased. You must be 18 years of age or older to purchase raffle tickets and win prizes. Raffles will be held at all home game, as well as other select away game series. Tickets will be sold from when gates open through the middle of the seventh inning by limited roving sellers and at kiosks throughout the ballpark. Tickets can be purchased with cash and debit cards at the following prices: 3 tickets for $5, 10 tickets for $10, and 60 tickets for $20. Please see nats4good.org/5050 for more information.

Railings
For the safety of everyone at Nationals Park, guests are asked to refrain from sitting, standing or leaning on Nationals Park railings. See GUEST CONDUCT POLICY (General Guidelines).

Rain Delays or Postponed Games
The right to delay the start of a game rests with the home club. Once both team managers meet with the home plate umpire and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in-Chief has sole and unquestioned authority to determine whether and when play is halted, when play will resume and whether and when a game will be terminated due to bad weather or unsafe playing conditions. Even with inclement weather, the Nationals will make every effort to play scheduled games.

Ramps
There are two ramps at Nationals Park, both of which access the four public levels of Nationals Park. The ramps are located behind Sections 107 and 131.

Recycling
The Nationals have a multi-faceted ‘Green’ program which extends throughout our organization. To encourage guests to recycle and create a sustainable ballpark, Coca-Cola Fan Cans can be found throughout Nationals Park. These cans are designated single-stream recycling containers for paper, plastic, aluminum, and cardboard. In addition, the Nationals actively recycle pallets and metals.

Red Carpet Rewards Center
The Red Carpet Rewards Center is located in the Center Field Plaza (across from the escalators leading to the Budweiser Terrace), adjacent to the Right Field Gate. This redemption center serves as the location for all Nationals Season Plan Holders to pick up their Red Carpet Rewards marketplace and auction items. The Red Carpet Rewards Center is open every game starting 2 hours prior to first pitch and closes at the conclusion of the fifth inning. Season Plan Holders can email [email protected] with any questions.

Reentry Policy
Guests may not exit and reenter Nationals Park using the same ticket. However, in the event of an emergency, guests should contact a Guest Experience or Event Security supervisor, who may permit a guest to reenter Nationals Park at the same gate. Guests who leave Nationals Park at any time (without the authorization of a gate supervisor) will not be permitted to reenter. Also see SMOKING & TOBACCO.

Resale of Tickets/Scalping
Resale of tickets in public spaces is strictly prohibited by the Nationals and District of Columbia law. Violators are subject to arrest and prosecution by the D.C. Metropolitan Police Department. Guests are encouraged to only purchase tickets from authorized sellers, as tickets sold on the secondary market may be invalid or counterfeit and guests will not be eligible for refund from the Washington Nationals.

Responsible Fan Program Presented By Budweiser
The Nationals and Budweiser remind you that when celebrating with friends at Nationals Park, make sure you have a safe ride home. If you are a designated driver, visit the Budweiser Responsible Fan Booth behind the Washington Suites near Section 119 on the Main Concourse to enter a drawing to win Designated Driver of the Month and a prize.

Retired Numbers
On April 15, 1997, former Commissioner Allan H. "Bud" Selig announced the baseball-wide retirement of Jackie Robinson's uniform number 42. Robinson's number is displayed on the Terrace Level façade. To date, no Nationals players' numbers have been retired.

Rooftop Garden
Initiated in 2016 as part of the Nationals’ ‘Green’ program, Nationals Park’s rooftop garden has been expanded in an ongoing effort to create a sustainable ballpark. Located on the rooftop across from Section 105, and maintained through a partnership with local vendor Cultivate the City, the garden yields crops for three growing cycles. These crops include over 25 varieties of fruits, vegetables, and herbs that are harvested before each homestand and used in food and cocktails sold throughout Nationals Park.

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Salute to Service
The Nationals offer premium seating in the exclusive Nationals Club for select military groups during every game, providing a special experience for wounded veterans, active duty service members and their families. Honorees are recognized on NatsHD at the end of the third inning. Tickets are allocated through military hospitals and support organizations and are not available for individual distribution.

Scalping
See RESALE OF TICKETS/SCALPING.

Scoreboard Messages
Nationals guests wishing to display general welcome, birthday and/or anniversary messages on the NatsHD scoreboard may do so by making a $100 donation to the Washington Nationals charitable foundation, Washington Nationals Philanthropies, at least 24 hours prior to the start of the game they wish to have their message appear. Scoreboard messages will be displayed during the middle of the fifth inning. Guests interested in ordering a scoreboard message must visit nationals.com/scoreboard to place their order. To secure your group name on the Nationals Scoreboard, contact 202.675.NATS(6287) or [email protected].

Season Plan Holder Lounge
The Season Plan Holder Lounge is located behind Section 139 on the Main Concourse. This service area is the main hub for all Nationals Season Plan Holders. The Season Plan Holder Lounge is open every game, starting 2 hours prior to first pitch, and closes at the conclusion of the fifth inning. Season Plan Holders may stop by to speak with a Ticket Service Representative about their account, meet their rep, load eCash and more. You may also contact Nationals Ticket Services on non-gamedays by calling 202.675.NATS(6287) or emailing [email protected].

Seating Policy
The Nationals are committed to providing an affordable, guest-friendly, high-quality entertainment experience in a world-class facility. In order to ensure that all guests receive the value of their ticket purchase, only those persons with a particular ticket will be able to occupy that seat. Nationals staff will be checking tickets to safeguard each guest’s individual ticket purchase.

Segways
Segways are defined as a mobility device under the Americans with Disabilities Act. Guests with mobility limitations may operate Segways inside the ballpark, provided they do so in a safe manner that does not create risk of injury to the operator or to other guests. Segways are not permitted to travel at a speed faster than the speed of a standard motorized wheelchair. Nationals Park does not rent or provide Segways for guests to use. Nationals Park team members cannot take responsibility for or provide storage for Segways.

Self-Defense Sprays
Self-defense sprays, including, without limitation, pepper spray and mace may not be brought into Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

Sensory Room
The Sensory Room is a room built to ensure the best guest experience for those with sensory needs. One family will be allowed in at one time. Each guest is permitted in the room for 15 minutes unless permission is otherwise given.

Shirley Povich Media Center
The press box in Nationals Park is named the Shirley Povich Media Center in honor of the late Hall-of-Fame baseball writer. A longtime friend of Nationals Principal Owner Theodore N. Lerner, Povich entertained fans with his daily musings in ”This Morning with Shirley Povich” and his writings on baseball. Nationals Park’s state-of-the-art video and audio system is an integral component of the Shirley Povich Media Center.

Signs
See GUEST CONDUCT POLICY (Banners & Signs).

Smoking & Tobacco
Nationals Park is a completely non-smoking and tobacco-free facility, per District of Columbia law. There is no exception for electronic cigarettes or any other type of smoking device, or for smokeless tobacco or any other type of marijuana or tobacco product.

Spring Training
The Nationals get things started each spring at The FITTEAM Ballpark of the Palm Beaches in West Palm Beach, Florida, and fans are encouraged to enjoy some sun and join friends and neighbors for Grapefruit League action. Those interested in ticket information can call the Tickets.com office at 888.632.NATS(6287) or visit nationals.com/spring.

Statues
World-renowned husband and wife artists Omri Amrany and Julie Rotblatt, along with Jody Rotblatt, Sean Bell and Oscar Leon, worked hundreds of hours to bestow on Nationals Park the likes of Josh Gibson, Frank Howard and Walter Johnson in white bronze. These Negro League Baseball, Major League Baseball and D.C. sports icons have staked their claim near Home Plate Gate where they can be seen, admired, and discussed by all who enter the gates of Nationals Park. Known for many types of art mediums, the team from the Fine Art Studio of Rotblatt-Amrany in Highwood, Ill. has created such artistic immortalizations as Michael Jordan, "Magic" Johnson, Gordie Howe, Ty Cobb and – Mr. Take Me Out to the Ballgame himself – Harry Caray.

Stella Artois Lookout Bar
Located on the Champions Club near Section 205, the Stella Artois Lookout Bar has a great view of the field overlooking third base and is open to all fans, however, drink rails are closed for the start of the 2021 season. For information on hosting a private event in the Stella Artois Lookout Bar on a non-gameday, please visit nationals.com/events.

Strollers
Strollers are permitted in all concourse areas at Nationals Park. Strollers that are unable to fold and fit under a Nationals Park seat must be checked either at a Guest Services location, the Center Field Plaza or behind Sections 131 or 321. If a guest has a stroller that, once folded, will fit under a Nationals Park seat, he/she will be permitted to take it to their seat. However, the Nationals are not responsible for the stroller if it has not been checked.

Suggestions
Fans looking to make a suggestion or give the Nationals feedback can do so by visiting Main Guest Services located at the Center Field Gate. Guests may also email suggestions to [email protected].

Suites
The Washington, Lincoln and Jefferson Suites deliver some of the most breathtaking sightlines in Nationals Park. Boasting a private and intimate atmosphere, each suite features leather chairs surrounded by granite-top tables, porcelain tile flooring and fine woven carpeting. The 55-inch flat screen HD-television over a marble-top wet bar enhances the condominium atmosphere. Retractable glass doors open up to three tiers of outdoor seating and offer a stunning view of the playing field.

Located on the Suite level, you will find our club spaces designed to accommodate all guests from large organizations to family-sized packages:

  • Club 24: Enjoy the intimacy and luxury of the Suite level with your company’s own private four-seat theater box and dedicated dining table.
  • K Street Boxes: Matches the excitement of the sold out Club 24 space, offering you all of the amenities of a season-long suite in a four-seat theater box.
  • Silver Slugger Suite: Host your next corporate function or family outing in our most contemporary club group space.
  • Club 3 & Gold Glove Club: Enjoy smaller Season Plans in an all-inclusive suite atmosphere.
  • For the start of the 2021 season, club spaces will be limited due to capacity restrictions.

Call 202.675.NATS(6287) or email [email protected] for more information. For information on hosting a private event in these spaces on a non-gameday, please visit nationals.com/events.

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Team Store
Guests can purchase Nationals merchandise and apparel at any of the ballpark’s Team Stores and at portable booths along the concourse. Team Stores can be found in the following locations:

  • The Main Team Store, located in the Center Field Plaza, is accessible throughout the year.
    On non-gamedays, hours of the Main Team Store are 10 a.m.– 4 p.m., Monday through Saturday . On evening (7:05 p.m.) gamedays, the Main Team Store will open at 11 a.m. and close at 4 p.m. to the public. All Team Stores will close by the conclusion of each game.
  • The following stores can be accessed once gates have opened:
    • Nationals Club
    • Suite Level behind home plate
    • Section 115 Authentics Store, Behind Home Plate, Section 131, Section 140, Section 236, and Section 304
  • Booths are located behind Sections 107, 114, and 138.
  • National Harbor, MD 150 National Plaza, Oxon Hill, MD 20745
    • Open Wednesday through Saturday from 11 a.m. to 8 p.m. and 11 a.m. to 6 p.m. on Sunday

Televisions and Radios
Personal, battery-powered televisions and radios may be brought into Nationals Park, though the use of headphones is required.

Ticket Services
Located at the Will Call Box Office for the duration of the 2021 season, Ticket Services provides assistance to guests on gamedays beginning 3 hours prior to first pitch. Guests with questions regarding accessible ticketing accommodations, ticket entry problems, and other ticket-related issues should report to Ticket Services for assistance.

Ticket Services Hotline
Partial Season Plan Holders can contact the Ticket Service Hotline at 202.640.7050 for any questions regarding their account. Hotline hours are Monday-Friday 8:30 a.m.–5:30 p.m. and 2 hours before first pitch through the end of the first inning on game days. Partial Season Plan Holders may also contact Ticket Services via email at [email protected].

Tours
The Nationals are proud to offer tours of Nationals Park on non-game days during the 2021 season beginning on 7/1. Fans interested in touring Nationals Park can learn more by visiting: nationals.com/tours

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Umbrellas
Small, collapsible umbrellas are allowed in Nationals Park. Any umbrella that blocks sightlines or becomes a nuisance for any reason to other guests is not permitted. Guest Experience Representatives reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance. See GUEST CONDUCT POLICY (Prohibited Items).

Ushers
See GUEST EXPERIENCE REPRESENTATIVES.

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Visiting Team Fans
Visiting team fans are Nationals Park guests. Harassment of the visiting team or their fans will not be tolerated and may result in ejection. See GUEST CONDUCT POLICY (General Guidelines).

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Walk
Nationals Park guests are encouraged to visit D.C.'s other attractions on their way to the ballpark. The revitalized Navy Yard and Southwest Waterfront areas (Green Line) feature several new restaurants within walking distance of Nationals Park. Guests can also take the Orange/Blue/Silver Line to the Capitol South Metro and walk to Nationals Park along New Jersey Ave to M Street, or exit at the Eastern Market station near the restaurant and retail offerings along Barracks Row’s 8th Street SE. Those interested in more information should visit nationals.com/waytogo.

Washington Nationals Philanthropies
The Washington Nationals strive to become a civic partner to every Washingtonian interested in making a positive difference in our region and a leading philanthropic organization in professional sports. Washington Nationals Philanthropies (formerly the Dream Foundation) and its signature program, the Youth Baseball Academy, fuels a greater good for a better Washington region through the generosity of Nationals fans, players, corporate champions, and community partners.

For more information, or to donate, visit nats4good.org.

The foundation offices are located at Nationals Park and staffed year-round:

Washington Nationals PhilanthropiesNationals Park1500 South Capitol Street SEWashington, DC 20003-1507Foundation Contact # only: 202.640.7124Tax ID Number: 34-2034830

Washington Nationals Youth Baseball Academy
The signature program of Washington Nationals Philanthropies, the Washington Nationals Youth Baseball Academy, is a nonprofit organization that uses baseball and softball as vehicles to foster positive character development, academic achievement, and improved health among youth living in underserved communities in Washington, D.C. Conceived as part of a public-private partnership between the District government and Major League Baseball in the deal that brought the Nationals to Washington, D.C., the Academy operates out of a state-of-the-art, nine-acre education and recreation campus constructed in the Ft. Dupont Park neighborhood in Ward 7. Programming includes year-round afterschool enrichment for Scholar Athletes in grades 3 through 8, baseball and softball development program, and food access through a weekly farmers market. For more information visit nationalsacademy.org.

Washington Nationals Youth Baseball Academy3675 Ely Place, SEWashington, DC 20019202.827.8960 Ext. 6014

Water Bottle Fillers
Water bottle fillers are located throughout the ballpark for your convenience to refill your reusable water bottles.

  • 108/109
  • 113/114
  • 134/135
  • 137/138
  • 142/143
  • 201 (on the wall leading to the section)
  • 204/205
  • 231/233
  • 243 (on the bud terrace)
  • 303/304
  • 310/311
  • 316/317

Water Fountains
Available at Nationals Park and located in several locations on the concourse and on each level.

Weapons and Firearms
Weapons (including, without limitation, pocket knives) and firearms of all kinds are prohibited from entering Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).

WGL Energy Bullpen Cart
The Bullpen Cart will not be active for the 2021 season.

Wheelchairs
If you are in need of a wheelchair, please see any gameday team member or visit any Guest Services location to request assistance.

Will Call
Will Call Box Office will act as Ticket Services, on gamedays only, for the 2021 season to assist fans with ticket-related issues. Will Call drop-off & pick-up is not available for the 2021 season in order to limit contact from person-to-person.

Wireless (WiFi)
Wireless services are free to all guests who visit Nationals Park. Most cellular carriers will automatically join you to the Wifi network; if not please look for Nationals Park Fans when you go to the wireless settings on your device. There is no username or password required but you will be presented with a splash page that needs to be acknowledged prior to using the service.

If you experience any issues with the wireless services please text “NATS” along with a brief description of the issue and the location to 69050 or visit any one of our Guest Services locations.

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You
You, our guests, are the focus of everything the Nationals do. Nationals employees are here to make your Nationals Park experience a special and memorable one. We welcome your comments and suggestions at any of our Guest Services locations.