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2021 Health and Safety Measures

Last spring, when we normally would have been welcoming our fans back to Nationals Park for a new season of baseball, our stadium instead stood empty and quiet. We all dreamed of the day that fans would once again be able to come back to the ballpark.

This dream came true on April 6, when we were able to welcome 5,000 fans back to Nationals Park for Opening Day. After extensive discussion and planning with the Government of the District of Columbia, health experts and Major League Baseball, we are excited to announce that we will be expanding our capacity to 25%, beginning with our April 15 game.

We will continue to prioritize our Season Plan Holders while our seating capacity remains limited, but we hope to allow additional fans to join us at Nationals Park soon. We look forward to continuing to increase our capacity in the coming weeks, and we will adjust our operations accordingly to welcome back more of our loyal fans at that time. We thank you for your patience and understanding in following these guidelines during this unprecedented time. Welcome home, fans.

Before the Ballpark

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Ballpark Entry

  • Guests must enter the ballpark according to the color-coded gate location listed on their ticket
  • Directional and color-coded signage will be located outside of the ballpark to assist in locating the appropriate gate
  • All ballpark gates will open two (2) hours prior to first pitch and all parking garages will open two (2) and a half hours prior to first pitch
  • Guests that require an ADA-compatible entry may enter at any ADA-compliant entrance, even if it does not match the color on their ticket

Ballpark Exit

  • Guests must exit the ballpark through the same gate they entered
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  • No bags are permitted inside of Nationals Park, except: clutch bags measuring 5”x7” x 3/4” or smaller and diaper bags or bags used for ADA/medical reasons measuring 16" x 16" x 8" or smaller
  • Approved bags will need to be emptied for visual inspection
  • Unapproved bags may be stored in a Binbox locker located outside of Right Field and Home Plate Gates for $10-$12 per locker
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  • For complete information on our 2021 ticketing policies, including Frequently Asked Questions, please visit nationals.com/2021ticketinfo
  • Due to limited seating capacity at the ballpark, the Nationals will prioritize our Season Plan Holders first
  • Should additional tickets remain available after our Season Plan Holders have been reseated, tickets may be purchased by visiting nationals.com/tickets2021 or other online marketplaces
  • We look forward to increasing our seating capacity as the season progresses, and welcoming back additional fans
  • Tickets will be available in pods of one (1) to six (6) people
  • If your tickets are in one of our Premium Clubs – Nationals Club or PNC Diamond Club – please note that there have been some important changes to our indoor Club dining times, to allow for social distancing. Please visit nationals.com/clubdining to learn more about your Club dining access
  • All tickets will be delivered digitally through the MLB Ballpark App
  • Each ticket is color-coded to direct guests to enter and exit the ballpark at an assigned gate closest to their seating section
  • Failure to maintain ticket pod integrity by selling, donating, transferring or otherwise providing some portion of a ticket holder’s pod of tickets to another party may result in the forfeiture of the entire ticket pod
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  • Face coverings are required inside Nationals Park and may only be temporarily removed when guests are ACTIVELY eating or drinking within their assigned seating pods
  • Face coverings that cover both the nose and mouth will be required for all staff and guests two years of age and older
  • Face coverings must adequately cover both your nose and mouth
  • Those who do not comply with the mandatory face covering policy will receive a verbal warning followed by potential removal from the ballpark. The safety of our guests is our priority and adherence to the new health and safety policies is non-negotiable.
  • Permitted face coverings: KN95, N95, Cloth, Surgical/3-Ply and Face Shield (only when accompanied by another approved face covering)
  • Not Permitted: Bandana, Gaiter and any face covering with an exhalation valve

Around the Ballpark

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  • Nationals Park, in conjunction with ABM, our cleaning partner, has established a new cleaning process with CDC-approved supplies that will enhance the cleanliness and sanitation of indoor and outdoor spaces
  • High touch surfaces (including but not limited to ATMs, door handles, handrails, toilets, touch screens, turnstiles and mobile charging stations) will be cleaned with CDC-approved chemicals before, after and periodically throughout each game
  • Hundreds of hand sanitizer stations have been installed throughout the ballpark
  • The seating bowl will be cleaned with Stihl gas pressure washers after each home game
  • MERV-13 filters have been installed to increase filtration in indoor locations
  • NanoSeptic self-cleaning surface covers will be installed on elevator buttons, select restroom sinks that feature push button activation, and certain push bars and door handles that cannot be propped
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  • Concessions will operate at reduced capacity and some menus may not be available
  • Food will be served fully wrapped and in a closable container
  • Condiment dispensers for concessions will be touchless throughout the concourse
  • Guests are encouraged to use the Ballpark App to order and pay for food ahead of time. To learn how to order concessions from your phone, visit nationals.com/mobileordering
  • Face coverings may only be lowered while actively eating or drinking while seated in guests’ assigned seating pods
  • Water fountains will be inoperable, however, guests may bring a clear bottle to fill at water bottle fill stations
  • Single-serving food items may be brought into the ballpark in an approved bag or carried by hand
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Giveaways

  • Giveaways will be distributed at all gates and will be placed on a table in a grab-and-go format
  • At our current capacity, the Nationals will have enough items so that every eligible ticketholder will be able to receive that day’s promo. Please do not arrive early or crowd the gates to secure a giveaway item – we have you covered!

On-Field Activities

  • All on-field activities (such as Kids Run the Bases and Signature Sundays) before, during, and after games are prohibited due to the proximity to players and staff
  • Guests will not be permitted to seek autographs from players and must remain seated in their designated seating pod once inside of the stadium

Mascots

  • Mascots and the NatPack are prohibited from any guest interaction at the ballpark
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Concerts

  • Guns N’ Roses, Green Day/Fall Out Boy/Weezer and Motley Crue/Def Leppard are currently scheduled to perform at Nationals Park
  • More information can be found at nationals.com/concert

Tours

  • Ballpark Tours have been canceled until further notice

Private Events

  • Additional information regarding hosting a private event at Nationals Park can be found at nationals.com/events or by calling 202.640.7368
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  • The entire ballpark will be cashless except for the Nationals Philanthropies 50/50 Raffle
  • Guests can use the Ballpark App, contactless payment (including Apple Pay), a credit card and eCash at the point of sale
  • Guests with cash only must visit a eCash redemption location to exchange their cash for eCash
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Family Picnic Area

  • The Family Picnic Area will be closed for the 2021 season.

Nursing Mothers Lounge

  • Three (3) families will be allowed in the lounge at a time and stations have been reconfigured to maintain six (6) feet of clearance between each chair

Sensory Room

  • One (1) family will be permitted to access the Sensory Room for a window of approximately 15 minutes

PenFed Kids Zone

  • PenFed Kids Zone will be closed for the 2021 season
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  • Signage, floor markers and other resources will remind guests to remain physically distanced a minimum of six (6) feet
  • Seating areas have been configured to pods of one (1) to six (6) people in order to provide proper distancing between ticketed groups
  • Capacity inside retail locations, premium areas and group spaces have been adjusted appropriately
  • Given current capacity restrictions, all standing areas, including the Swing Big Beer Pen, Ultra Loft, and drink rails throughout the ballpark have been closed for patron use
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  • The Main Team Store in Centerfield Plaza and the Home Plate Team Store, in addition to select portable retail stands, will be operating at limited capacity
  • Guests may not try on merchandise while within any stores
  • Guests must adhere to the physically distanced line queues while waiting to enter any retail location and continue to maintain six (6) feet of distance from others within the stores