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Postseason Ticket Information

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Postseason Refund Policy

REFUND POLICY FOR UNPLAYED GAMES

In the event that the series for which this ticket is issued concludes before the scheduled date of the Game, a refund or credit will be issued according to the applicable refund policy of the host Club. For tickets issued through Major League Baseball's central office, broadcast partners or participating or non-participating Clubs (each, an "Issuer"), Holder will receive an automatic credit from the Issuer; such tickets should not be returned and will have no cash value.  

Commissioner Robert D. Manfred, Jr.

Copyright 2019, Office of the Commissioner of Baseball. All rights reserved.

CLUB REFUND INFO

2019 POSTSEASON REFUND POLICY

  1. Season Ticket Holders - Postseason Roll Over for 2020 Season Tickets - For all season ticket accounts, postseason ticket balances will be applied as a non-refundable deposit toward your 2020 season ticket package.
  1. Individual Tickets - If you purchased individual tickets on the phone or online your refund will be issued directly to the credit card used for your purchase (tickets do not need to be returned). If you purchased tickets in-person at the Chase Field Box Office, you must return the unused tickets in person to the Chase Field Box Office to receive a refund in the same method in which originally paid.