Arcade Card Terms & Conditions
Last Updated: January 10, 2024
By accepting and using Your Arcade Card, You are agreeing to these Terms and Conditions. Please read them carefully and keep a copy for Your records.
The latest version of these Terms and Conditions and additional information about Your Arcade Card can be found on this website: cardinals.com/arcade-card-terms.
In these Terms and Conditions, “You” and “Your” means the holder of the Arcade Card. “We”, “Us”, ”Our” and “Cardinals” means St. Louis Cardinals, LLC and its affiliates, and their successors and assigns.
Your Arcade Card. The Arcade Card is offered to individuals over the age of 18 that lawfully enter into and form contracts under applicable law, and by using the Arcade Card You represent and warrant to Us that You are such an individual. We, in Our sole discretion may refuse to issue an Arcade Card for any reason. The amount of funds remaining on your Arcade Card can be verified at one of kiosks located within the Family Pavilion (defined below), which shall be deemed the remaining value of the Arcade Card. The Arcade Care and all associated value is not transferable, not resalable and may not be used for any commercial purpose.
Expiration and Fees. Arcade Cards will expire after the last MLB baseball game at Busch Stadium, of the season during which this card was originally issued. Any redemption points or remaining value on this card upon such expiration will not be redeemable, refundable or available for any future use.
Arcade Card Limitations.
- You may only use Your Arcade Card in the manner and for the purposes described in these Terms and Conditions.
- Arcade Cards may only be used for arcade play only at Hi-Chew Family Pavilion (the "Family Pavilion"), located on the centerfield concourse of Busch Stadium, 700 Clark Street, St. Louis, MO 63102.
- Arcade Cards may not be used for purchase of food, beverage, merchandise, tickets or any other purpose within Busch Stadium or otherwise.
- You must have sufficient, available funds to pay for Your transaction. If the purchase amount for the transaction is greater than the funds available on Your Arcade Card, You must add additional value to the Arcade Card.
- Arcade Cards cannot be redeemed for cash or returned for a cash refund, except to the extent required by law.
Disclosure of Information to Third Parties. We will disclose information to third parties about Your Card or a transaction that You make: (a) where it is necessary for completing the transaction; (b) in connection with examinations by any taxing or other regulatory authorities; (c) for analytical purposes; or (d) as otherwise permitted or required by law.
Lost and Stolen Arcade Card. We are not responsible for lost, destroyed, damaged or stolen Arcade Cards, or for Arcade Cards used without Your permission. Treat your Arcade Card like cash, because lost, destroyed, damaged or stolen Arcade Cards will not be replaced.
Cash Value. Arcade Cards have no cash or monetary value and cannot be converted into any currency.
Property Rights. The Arcade Card shall remain Our property, and You shall have no property right in the Arcade Card. Arcade Cards are not obligations owing to You, and funds associated with Arcade Cards shall not in any circumstances be considered to have been abandoned or otherwise reportable or escheatable within the meaning of the unclaimed property laws of any U.S. or foreign state or territory.
Disclaimer of Liability. In providing the Arcade Card to You, We disclaim any duty, liability or responsibility other than those expressly set forth in these Terms and Conditions. We make no warranties, express or implied, with respect to Arcade Cards, including without limitation any express or implied warranty of merchantability or fitness for a particular purpose.
Amendment. We may amend these Terms and Conditions at any time in Our sole discretion by posting a revised copy on Our website.
Severability/No Waiver. If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Our failure to enforce the strict performance of any provision of these Terms and Conditions will not constitute a waiver of Our right to subsequently enforce such provision or any other provision of these Terms and Conditions.
Governing Law. These Terms and Conditions, the Arcade Card and all transactions hereunder are subject to the laws of the State of Missouri, without regard to principles of conflict of laws.
Mandatory Arbitration Agreement and Class Action Waiver
THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION FOR DISPUTES IN CONNECTION WITH THE EVENT OR THE AGREEMENT (the “Arbitration Agreement”).
If You have any problem with the Arcade Card or service purchased therewith, You should first contact the Cardinals customer service team at guestservices@cardinals.com to attempt to resolve the matter quickly and amicably. Any dispute not resolved informally in such a manner must be resolved in accordance with this Arbitration Agreement.
Unless prohibited by federal law, You and the Cardinals agree to arbitrate, through binding arbitration, the following in accordance with this Arbitration Agreement (collectively, “Arbitration Claims”): (a) all claims or disputes relating in any way to (i) these Terms and Conditions and (b) Your purchase or use of this Arcade Card, (c) the services purchased with use of this Arcade Card; provided, however, Arbitration Claims may not include claims arising out of any other written agreement executed by the You and the Cardinals. This Arbitration Agreement involves interstate commerce and will be governed by the Federal Arbitration Act, 9 U.S.C. ch. 1 (“FAA”), and not by state law.
In connection with any Arbitration Claim to be resolved by arbitration hereunder, neither You nor the Cardinals will be able to have a court or jury trial decide any such Arbitration Claims or participate in a class action or class arbitration relating to such Arbitration Claims. Other rights that You and the Cardinals would have in court will not be available or will be more limited in arbitration, including the right to appeal. You and the Cardinals each understand and agree that by requiring each other to resolve all disputes through individual arbitration, EACH PARTY IS WAIVING THE RIGHT TO A COURT OR JURY TRIAL AND ALL DISPUTES MUST BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING. The arbitrator(s) may not consolidate the claims of multiple parties.
Arbitrations subject to this Arbitration Agreement will be administered by JAMS in accordance with its then-existing comprehensive arbitration rules and procedures. You may obtain information about arbitration, arbitration procedures, and fees from JAMS by calling (800) 352-5267 or visiting www.jamsadr.com. If JAMS is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator the parties both agree upon in writing or that is appointed pursuant to Section 5 of the FAA. The arbitration will take place in St. Louis, Missouri. The arbitration will be presided over by a single arbitrator, who will be selected in accordance with the rules that, as specified above, will govern the arbitration. The arbitrator will be authorized to award any relief that would have been available in court, provided that the arbitrator’s authority is limited to You and the Cardinals alone, except as otherwise specifically stated herein. The arbitrator will award the costs and fees of the arbitration, including reasonable attorney and expert witness fees, to the prevailing party. The arbitrator’s decision will be final and binding. This Arbitration Agreement will take precedence over the rules of the arbitration organization or arbitrator in the event of any conflict.
Notwithstanding any other provision herein: (a) You may seek relief for Arbitration Claims in the Small Claims Division of the Circuit Court of the City of St. Louis, Missouri (the “City Small Claims Division”), for Arbitration Claims that otherwise meet the jurisdictional requirements of the City Small Claims Division, (b) You and the Cardinals each may exercise any lawful rights to seek provisional remedies or self-help, without waiving the right to arbitrate by doing so, (c) if the foregoing class action waiver and prohibition against class arbitration is determined to be invalid or unenforceable, then this entire Arbitration Agreement will be void, and (d) any Released Party subject to an Arbitration Claim by You may elect to opt out of any proceeding in accordance with this Arbitration Agreement as to claims against such Released Party in the sole discussion of the applicable Released Party. If any portion of this Arbitration Agreement other than the class action waiver and prohibition against class arbitration is deemed invalid or unenforceable, it will not invalidate the remaining portions of this Arbitration Agreement. This Arbitration Agreement will survive the termination of the Agreement, the conclusion of the Event, and/or the bankruptcy or insolvency of a party (to the extent permitted by applicable law).
Prior to bringing a claim under this Arbitration Agreement, the claimant must give the other party or parties written notice of the Arbitration Claim (“Claim Notice”) and a reasonable opportunity, not less than thirty (30) days, to resolve the Arbitration Claim. Any Claim Notice to the Cardinals must be sent by mail to St. Louis Cardinals, LLC, Attn: Legal Department, Re: Busch Stadium Claim Notice, 700 Clark Street, St. Louis, MO 63102. Any Claim Notice must: (a) identify the persons making the claim and, if applicable, the parent or guardian of any such person (the “Claimant”) by name, address, email address, and telephone number; (b) explain the nature of the Arbitration Claim and the relief demanded; and (c) be submitted only on behalf of the Claimant, and not on behalf of any other party. The Claimant must reasonably cooperate in providing any information about the Arbitration Claim that the other party reasonably requests and must give the other party a reasonable opportunity to respond to the demand for relief.
Subject to this Arbitration Agreement, should any dispute, controversy or claim arising out of or relating to the Arcade Card or these Terms and Conditions, not be resolved in accordance with this Arbitration Agreement, including, without limitation, claims that this Arbitration Agreement is unenforceable or, conversely, shall be enforced, any such claim shall be brought in the applicable federal or state court located within the City of St. Louis, Missouri.
THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY THE PARTIES.