Tickets purchased directly through the Giants may be exchanged at the Scottsdale Stadium Box Office Monday through Friday during non-game days. All ticket exchanges are subject to availability.
Season ticket holders do not have to submit their tickets. A credit will automatically be generated on your account for future Spring Training games.
Tickets purchased online at sfgiants.com or by phone through our Customer Service team will be automatically refunded within thirty (30) days of the conclusion of the season to the credit card used at the time of purchase.
Tickets Purchased through our Box Office or Giants Dugout Stores
If tickets were purchased in person using cash, the physical ticket(s) will need to be mailed* to the address below:
Ticket Services - Rain Out 24 Willie Mays Plaza San Francisco, CA 94107
*Include your contact information and a return mailing address with your tickets. Please make a photocopy of any tickets submitted through the mail for your own records. For mobile tickets that were bought with cash, please call us at 415-972-2209 for processing.
Tickets purchased in person with credit cards will be automatically refunded within thirty (30) days of the conclusion of the spring season to the credit card used at the time of purchase.
For refund information please refer to https://www.stubhub.com/legal/.
Third Party Tickets
Refunds for tickets purchased through third parties must be submitted back to them directly.