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Giants Spring Training Rainout Policy

If the game numbered on the face of your ticket was not an official game, you have the option to exchange your ticket for another home game. All refunds will be available up to thirty (30) days following the conclusion of the season.

Exchange Information

Tickets may be exchanged at the Scottsdale Stadium Box Office Monday through Friday during non-game days. All ticket exchanges are subject to availability.

Season Tickets

Season ticket holders do not have to submit their tickets. A refund will automatically be generated within thirty (30) days of the conclusion of the season to the account holder of record.

Internet/Phone Orders

Tickets purchased online at sfgiants.com or by phone through Tickets.com will be automatically refunded within thirty (30) days of the conclusion of the season to the credit card account holder of record.

Box Office Tickets

Tickets purchased at Oracle Park or Scottsdale Stadium will be redeemed through the mail by sending tickets to the Giants as follows:

SAN FRANCISCO GIANTS TICKET SERVICES
24 Willie Mays Plaza
San Francisco, CA 94107

**Please make a photocopy of any tickets submitted through the mail for your own records. The San Francisco Giants recommend using certified mail with return receipt requested to ensure safety of ticket refund requests.

Giants Dugout Stores

Tickets purchased at Giants Dugout Stores may be redeemed by sending tickets to the Giants as follows:

SAN FRANCISCO GIANTS TICKET SERVICES
24 Willie Mays Plaza
San Francisco, CA 94107

**Please make a photocopy of any tickets submitted through the mail for your own records. The San Francisco Giants recommend using certified mail with return receipt requested to ensure safety of ticket refund requests.

StubHub Tickets

For refund information please refer to https://www.stubhub.com/legal/.

Third Party Tickets

Refunds for tickets purchased through third parties must be submitted back to them directly.