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Rainout Policy

In the event that a Washington Nationals home game is postponed and will be made up during the current Spring Training season, ticket holders may attend the rescheduled game by using their originally issued tickets. In the event a ticket holder cannot attend the rescheduled game, they may exchange their tickets only at FITTEAM Ballpark Box Office, during regular business hours for any other 2020 Spring Training home game (same price level, same home team), subject to blackout dates, current pricing, and availability of the game of their choice.

In the event that the final Washington Nationals home game is not played for either team or a Spring Training game is cancelled and no make up date is scheduled, the following policy will apply.

  • (a) Season Ticket holders with a ticket to the game will receive a credit on their account for the 2020 Spring Training Season and this credit will be applied to the account directly based on the value of tickets the plan holder has for the game.
  • (b) Individual ticket purchasers that purchased their tickets online at or over the phone at 877.935.5668 will automatically receive a refund. Tickets purchased at FITTEAM Ballpark Box Office and paid with a credit card must be brought to the Box Office or mailed to 5444 Haverhill Road, West Palm Beach, FL 33407 for processing of your refund. Any ticket purchasers that paid with a check or cash should mail their tickets to the same address to receive a refund. These funds can only be requested by the original ticket purchaser.