2026 Special Ticket Packages - FAQ
What are the differences between Orioles Promotional Gate Giveaways and Special Ticket Packages?
Orioles Gate Giveaways: Orioles gate giveaways do not require a special purchase. Orioles promotions are ballpark-wide. Orioles gate giveaways will be distributed at the point of entry beginning when gates open until supplies last. One promotional item per ticketed fan and ticket holder must be present to receive the item. The giveaway schedule can be found at orioles.com/promotions. For the full promotions policy, please visit orioles.com/guide.
Orioles Special Ticket Packages: Orioles Special Ticket Packages offer fans with similar interests an opportunity to enjoy an Orioles game and bring home a limited-edition item. Special Ticket Package items or experiences are only available with the purchase of a Special Ticket Package, through the special ticket links located at orioles.com/ticketpackages. In order to access Special Ticket Package items or exclusive game-day activities when applicable, fans MUST purchase a Special Ticket Package Ticket. Item sizing (when applicable) is first-come, first-served and subject to availability. In addition to the exclusive elements for Special Ticket Package purchasers, a Special Ticket Package may also include some ballpark-wide entertainment, which can be enjoyed by all fans. Special Ticket Packages are subject to availability.
Can anyone purchase a Special Ticket Package ticket? If so, how?
Yes, anyone can purchase a Special Ticket Package ticket at orioles.com/ticketpackages. Interested in purchasing a group of 15 or more? Visit orioles.com/groups or contact our Groups Ticket Department.
Do all Special Ticket Packages have an exclusive item? If not, what other elements are included with the event?
Each Special Ticket Package is unique. Not all Special Ticket Packages include an item. Some Special Ticket Packages only consist of a special ticket discount and/or fundraising opportunity, and some may only include a unique experience or entertainment.
Where and when can I pick up my Special Ticket Package promotional item?
Special Ticket Package item pick up is located inside Oriole Park at Camden Yards near Gate G by sections 84-86. Patrons who purchase a Special Ticket Package will receive an email with time and location details closer to the game date. Special Ticket Package pickup location is subject to change. Please refer to your email prior to game day. Unless otherwise noted, redemption is from the time gates open until 1 hour after the scheduled first pitch.
How do I pick up my Special Ticket Package promotional item?
Once you arrive at the Special Ticket Package item pick-up location, please present your digital Special Ticket Package game ticket and have it scanned. A member of the Orioles staff will provide your item. Please note, one (1) scanned ticket = one (1) Special Ticket Package item. Digital tickets located in your MLB Ballpark App are required to pick up the special promotional item.
Can I have my Special Ticket Package item mailed to me if I cannot attend the event?
Special Ticket Packages items can only be picked up at the assigned location on the day of the event, unless stated otherwise. You are unable to have someone pick up on your behalf, as a digital Special Ticket Package ticket is required.
I am unable to pick up my Special Ticket Package item. What can I do?
Special Ticket Package items are not guaranteed if they are not picked up at the designated pick-up location during the game of the Special Ticket Package. Please note that sizing is first-come, first-served and subject to availability.
Can I purchase Special Ticket Package accessible tickets online?
Accessible seating can be purchased online at orioles.com/tickets or by calling 888-848-BIRD.
Can I add a Special Ticket Package items to my tickets if I purchased through a third-party site?
Orioles game tickets purchased through a third-party are not eligible to receive Special Ticket Package items or experiences. Orioles Special Ticket Packages must be purchased at orioles.com/ticketpackages to be valid.
Do Special Ticket Package ticket packages include access to the game?
Special Ticket Package tickets are game tickets with a special promotional item included.
