The Baltimore Orioles are dedicated to accommodating the needs of guests with disabilities or special needs along with their families and friends so that they may fully enjoy their visit to Oriole Park at Camden Yards. We strive to offer the finest fan service, offering a safe, clean and comfortable environment for everyone.
Service animals are the only animals permitted within the gates of Oriole Park at Camden Yards.
Assisted listening devices for the hearing-impaired are available at the Fan Assistance Centers behind home plate on the Lower Level Concourse and on the first floor of the Warehouse. TDD equipped pay telephones are available in four locations: behind home plate on the Lower Level Concourse, in Left Field of the Lower Level Concourse (near Section 78), behind home plate on the Club Level Concourse, and behind third base on the Upper Level Concourse (near Section 346).
For any car or bus, we have three drop-off areas available to both drop off and pick up passengers. Drop-off points are available at the east side of the Warehouse at the breezeway (directly next to Gate A), at Home Plate Plaza on the Russell Street service drive (next to Gate D) and at the north end of the service drive (next to Gate F). Calling Fan Services at 888-848-BIRD in advance of the game is recommended to make arrangements to utilize these drop-off points.
Any group needing special parking accommodations can contact the Orioles at 888-848-BIRD to speak to a Sales and Fan Services representative.
Escalators are available to reach the upper levels of the park near first base and in the left field area. Elevators are available behind home plate (near Section 36) and in left field (behind Section 78).
Fan Assistance Centers
The Fan Assistance Centers, located behind Home Plate (in both the Lower and Upper Level Concourses) and in the Warehouse (near Gate H on the first floor) operate from the time the gates open until 30 minutes after the game ends. Any fan needing accommodations can visit us at one of these three accessible locations for assistance.
First Aid rooms are located behind Home Plate on both the Upper and Lower Level Concourses. Registered nurses, a doctor, and paramedic units are on duty during each game. Suntan lotion, aspirin, Band Aids, and other items are available through Med-a-Vend vending machines located near first base, home plate, and third base on the Lower Level Concourse, as well as behind home plate on the Club Level Concourse.
Accessible parking spaces have been reserved for disabled season plan holders utilizing equal access seating. The remaining accessible individual parking spaces are available on a first-come, first-served basis and are located in Lots A & B. Parking in these spots requires a state-issued handicapped license-plate or hangtag. Should these extra spaces be filled, attendants will direct fans to the nearest open parking or to the stadium's designated Drop-Off Areas.
A limited number of wheelchairs are available in the Fan Assistance Centers and at the Concierge Desk on the Club Level on a first-come, first-served basis. Wheelchairs are to be used for transportation purposes, and the Orioles provide all fans with this service. Wheelchairs cannot be signed out for the entire game; due to the limited number of wheelchairs, they may only be used to transport an individual to their seat and should not be used outside the gates to transport an individual to their vehicle. A driver's license, state issued photo ID, or credit card is a required deposit in order to use an Oriole Park wheelchair. Fans are encouraged to contact Sales & Fan Services at 888-848-BIRD to make special arrangements.