Birdland Memberships - My Orioles Tickets

Current Members

Welcome to your one-stop shop for all you need to know about your Birdland Membership!

When setting up your account for the first time, click forgot password to setup your password. It’s also important that you log in using the email address associated with your Birdland Membership.

Birdland Member Ticket Management Portals

New this season, we’ve introduced enhanced portals to make managing your Reserved or Flex Membership even easier. Use the links below to access these new portals using the same email address and password associated with your Birdland Membership.

My Orioles Tickets
  • Member Special Offers:
    • Reserved Plan Additional Game Access
    • Spring Training Access
    • Opening Day Access
    • Postseason Access
  • Donate Tickets
  • Resell Tickets
Reserved Member Exchange Portal
  • Exchange tickets from your reserved plan
  • Add-on additional tickets while completing an exchange
Flex Member Ticket Portal
  • Redeem Flex Credit for discounted tickets without fees
  • Return tickets back to your flex credit bank up to 48 hours before the game

Birdland Member Ticket Exchanges

Reserved Member Exchanges (Full, Half, & Partial)

Ticket exchanges are now live for Reserved Members through their all-new Birdland Member Ticket Exchange portal. Tickets in a reserved plan can be exchanged on a dollar-for-dollar basis for another game up until 24 hours before the game.

Don't forget that only tickets in your original Partial, Half, or Full Season plan are eligible for the new Guaranteed Gate Giveaway program, so keep those tickets to guarantee your item. Once the original tickets leave your account through an exchange, you will not be able to participate in this Guaranteed Gate Giveaway program.


Flex Member Returns

Flex Members can return flex tickets back to your account up until 48 hours before the game. Then use that credit towards another 2026 regular season home game.

2026 Single Game Ticket Redemption Information

Reserved Birdland Member Additional Ticket Access

  1. Log into your My Orioles Tickets account. Make sure you are using the email address you used to purchase your membership
  2. Click on ‘My Exclusive Offers’
  3. Select 'Birdland Member Single Game Discount Offer'
  4. Select your game
  5. Select your seat(s) using the interactive seat map. Ticket limits may apply
  6. View your tickets in the MLB Ballpark app starting in February
  7. Access will remain open throughout the season for you to purchase additional tickets

Please note login now requires multi-factor authentication to keep your account even more secure. Be prepared to verify by text and email upon your next login.

Flex Birdland Membership Redemption Instructions

To create a smooth experience, the redemption process to use your flex credit towards game tickets is now exclusively through the new Flex Member Ticket Portal - allowing you to redeem and return tickets all in one place.

New online buyers should allow 2-3 business days for their credit to be accessible online. For earlier access, please email members@orioles.com.

  1. Log into the Flex Member Ticket Portal using your My Orioles Ticket account email and password.
  2. Click ‘Buy & Manage Your Flex Tickets’, find the game you wish to purchase, and then select ‘Buy Tickets’.
  3. Verify you’ve selected the correct game. Use the interactive seat map to select new seats or select best available by section using the list. Then click ‘Continue to Checkout’.
  4. Double-check that the ticket information on the right-hand side of the page is correct. Click the checkbox to apply your account credit towards the order. If your balance is higher than your flex credit amount, you will be prompted to enter your credit card information for the remaining balance. Then click ‘Buy Tickets.’
  5. You will receive confirmation that your ticket purchase was complete.

On the home screen of your Flex Member Ticket Portal, you will see your flex credit total. You can use your account credit when purchasing tickets. All account credit must be used for tickets for another 2026 regular season game. Unused exchange credit will expire at the end of the 2026 regular season.

NEW! Guaranteed Gate Giveaways (Reserved Members-Only)

All Reserved (Full, Half, or Partial Plan) Birdland Members can use the tickets in their original plan to guarantee their giveaway by entering through the Birdland Reserved Member Gate at Gate C by the 5th inning. No stress, no missing out – even if you’re running late!

  • Tickets in an original reserved plan are golden in the MLB Ballpark app. Please note that tickets added onto a reserved plan, exchanged tickets, flex member tickets, or other single game tickets will be orange and are not eligible.
  • The Birdland Member Reserved Gate is located at Gate C on the south side of the ballpark closest to our on-site parking lots (Lot A, LEE, B/C, FGH, D). Reserved members must enter through the Birdland Reserved Member Gate at Gate C for the giveaway to be guaranteed, and only fans with a golden eligible ticket may enter through this special gate.
  • The guaranteed giveaway will be distributed at the point of entry at the Birdland Reserved Member Gate at Gate C. One promotional item per ticketed fan and ticket holder must be present to receive the item. Fans must still meet any age qualifications for age-sensitive items to receive the item (e.g., 21 & older, or kids 12 & under) and sizing will be subject to availability when applicable.

2026 Birdland Member Club Level Access

Birdland Members have access to the newly renovated Club Level. Access is through Birdland Rewards and varies based on plan type with additional information below.

Passes are subject to availability and must be claimed at least 24 hours prior to the game.

O’s Pay - Birdland Member In-Park Discount Information

As a Birdland Member, you receive in-park discounts on food, non-alcoholic beverages, and merchandise. Access these discounts by using O’s Pay, located in the MLB Ballpark app. By scanning the My QR Code, your discount will be applied, and you may also add a credit card to seamlessly complete your purchase.

Truist Club

Truist Club

The new Truist Club offers a first-of-its-kind experience at Oriole Park. Opening in 2026, this exclusive space will feature comfortable, upscale seating behind home plate in sections C31-C43, along with complimentary parking and a private entrance. Sign up for the priority list today to learn more.

How to Use Your Tickets

Exchange functionality is not active for Flex Memberships, Sarasota Birdland Members, single game or group ticket purchases. Flex Members should click here for information on exchanges.

Step 1: Log into the Birdland Member Ticket Exchange Portal using your My Orioles Ticket account email and password.

Step 2: Click ‘Exchange Tickets’ and then select the games you wish to exchange. You may select multiple games at a time, however you will only be able to exchange tickets from the same order at one time. This means parking must be exchanged in a separate transaction from tickets. Once you are ready to continue select ‘Continue to Select Your Tickets’.

Please note - only tickets in your original Partial, Half, or Full Season plan are eligible for the new Guaranteed Gate Giveaway program, so keep those tickets to guarantee your item. Once the original tickets leave your account through an exchange, you will not be able to participate in this Guaranteed Gate Giveaway program.

Step 3: Verify you’ve selected the correct game. Click the check box next to your seat(s) to select and then click ‘Exchange Tickets’.

Step 4: Select a new game from the list. Use the interactive seat map to select new seats or select best available by section using the list. Then click ‘Continue to Checkout’.

Step 5: Double-check that the ticket exchange information on the right-hand side of the page is correct. If you are exchanging into equal or lesser value, click ‘Exchange Tickets’. If you are exchanging into greater value, you will need to enter in your credit card information. If you have credit on your account, it will appear here for you to check the box to apply to your purchase. Then click ‘Buy Tickets’.

Step 6: You will receive confirmation that your ticket exchange was complete. If you have parking, you may complete that exchange.

On the home screen of your Ticket Exchange Portal, you will see the value of any credit you’ve received as a result of a downgrade during an exchange. You can use your account credit when exchanging or purchasing tickets. All account credit must be used for tickets for another 2026 regular season game. Unused exchange credit will expire at the end of the 2026 regular season.

Access your tickets anytime, anywhere! Follow our step by step guide on how to access your tickets as well as downloading the MLB Ballpark app!

Stay up to Date with the Latest Member Information

Take advantage of your Birdland Membership and gain access to exclusive opportunities with the Orioles.

Learn about all of the latest member news happening in Birdland.

A-Z Guide

Follow all of the policies for Birdland Members through the Members A-Z Guide.