The Cincinnati Reds are following current CDC protocols and working with government officials and health partners TriHealth and St. Elizabeth Healthcare to ensure our facility fosters a safe environment.
Great American Ball Park A-Z Guest Guide
HEALTH AND SAFETY PROTOCOLS
Masks are optional and no longer a requirement for entry to Great American Ball Park.
If you have a temperature of 100.4 or are experiencing COVID related symptoms please stay home.
Wash your hands frequently and utilize the hand sanitizer stations located throughout the ballpark.
Players will not be permitted to sign autographs or toss baseballs into the stands per MLB regulations.
Only contactless and cashless forms of payment will be accepted at concessions and merchandise stands including Reds Pay, a new mobile payment solution through the MLB Ballpark app.
A new bag policy prohibits backpacks at the ballpark. All other carry-in items will be inspected prior to access into the ballpark. Permissible carry-in items need to be 16”x 16” x 8”. Visit the Bags and Purses section below for more information.
We recommend that you enter at the gate shown on your digital ticket to properly social distance and avoid lines. Arrive early to avoid backups entering the ballpark. In order to smoothly proceed through metal detectors, please have all large objects, such as cellphones, out of your pocket. Wallets and keys can be left in pockets.
All tickets are issued digitally via the MLB Ballpark app to allow for contactless entry. Please have your smartphone or other device ready for scanning. Visit reds.com/BallparkApp for more information about the MLB Ballpark app.
The Box Office at the main Crosley Terrace entrance (corner of Second Street and Joe Nuxhall Way) will be open for purchasing tickets and Will Call, along with any digital ticketing questions you may have
Digital tickets in the MLB Ballpark app can easily be forwarded to other guests in your party and scanned separately. You may also save your digital tickets in your mobile wallet in advance of the game.
The Information Guide was created by the Cincinnati Reds to assist Guests during their visits to Great American Ball Park.
The information is presented in alphabetical order for your ease of use and is always subject to change.
1869 RED STOCKINGS PAVILION
In celebration of the 150th Anniversary of baseball’s first professional team in 2019, the 1869 Red Stockings Pavilion, made possible by the Castellini Foundation, is located adjacent to the Reds Hall of Fame and Museum. The pavilion highlights the players and principals of the team whose innovative approach to fostering a prolific team remains the basic model used today in professional baseball.
The Reds are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark. Great American Ball Park is a fully accessible ballpark for all Guests.
Accessible parking is available in the East section of the Central Riverfront Garage (formerly called the Great American Ball Park Parking Garage) for $20 and in the East Garage for $12. While the number of accessible parking spaces is more than adequate, Guests are still encouraged to arrive at the time gates open to improve their chances of obtaining an accessible parking space.
Parking passes valid for Central Riverfront Garage can be purchased in advance by contacting the Reds at (513) 765-7400, option 3 or online at reds.com/parking.
The accessible pickup/drop-off zone is located on the east side of Joe Nuxhall Way, from Freedom Way to Mehring Way, on the west side of Great American Ball Park. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and drop-off locations.
Great American Ball Park has accessible seating available in the seating areas. Accessible seating areas are equipped with electrical outlets for recharging purposes at no cost to the Guest.
The Cincinnati Reds provide two dedicated captioning boards to provide a readily accessible experience for patrons of Great American Ball Park who are deaf, hard of hearing or late deafened. The dimensions of the dedicated Left-field captioning board are 3.1 feet x 22 feet with a font size of one foot per each of its two lines of text. In order to provide captioning to patrons seated in the outfield sections of the ballpark, the Reds have also added a dedicated captioning board along the first-base line of the ballpark. The dimensions of the first-base captioning board are 3.1 feet x 17 feet with a font size that is also one foot per each of its two lines of text. In addition to in-bowl captioning, the Reds will caption the game broadcasts in all club areas of the ballpark through closed captioning on televisions dispersed throughout the club areas.
ADDRESS/TELEPHONE/INTERNET FOR GENERAL OFFICE
Cincinnati Reds Great American Ball Park, 100 Joe Nuxhall Way, Cincinnati, OH 45202-4109
Phone Number: (513) 765-7000
AEDS (AUTOMATED EXTERNAL DEFIBRILLATORS)
AEDs can be found at the following locations:
• First Aid Rooms near Sections 109, 126 and 411 (Game days only)
• Bally Sports Club on the wall near the pizza oven
• Press Dining Room near the soda vending machine
• Buffalo Wings and Rings Machine Room on wall between front entrance and kitchen door
• Hallway of Triple Play Suites presented by Cutwater Spirits
• First Star Fan Zone outside the Reds Heads Clubhouse
• Hall of Fame presented by Dinsmore behind the lobby desk
• Lexus Diamond Club inside the front entrance on the right side
• Suite Level between Suite 212 and 213
• Suite Level between Suite 228 and 229
• Administration Building Lobby behind the front desk
• Public Safety & Security Command Center on the Field Level
• TriHealth Medical Personnel stationed in Third-Base Dugout Camera Bay
• Inside the Center-Field Pavilion featuring Laura’s Lean Bullpen Decks
Guests must be 21 years of age to purchase and/or consume any alcohol products anywhere within the footprint of Great American Ball Park. Delaware North (Sportservice), the licensed concessionaire and liquor permit holder, will ID everyone who appears to be 30 years and younger.
Concession Stand sales are limited to 2 alcoholic beverages per customer and sales will end following the end of the 8th inning or 3 hours after the scheduled start of the game.
In-Seat Vending sales are limited to 1 alcoholic beverage per customer and sales will end following the end of the 7th inning or 3 hours after the scheduled start of the game.
Alcoholic beverages are prohibited from being brought into or out of Great American Ball Park, intoxicated individuals will be refused entry into the ballpark, and Ballpark Management and Delaware North (Sportservice) reserves the right to discontinue alcohol service and/or refuse service to anyone.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
All-Star voting for Major League Baseball’s annual All-Star Game will take place online prior to the All-Star Game. You can vote for your favorite players at reds.com!
Located on the first-base concourse of the View Level, behind section 428, and concourse of Sun/Moon Deck, behind section 144. These stands offer unlimited sodas, popcorn, peanuts, chips, and five (5) hot dogs as low as $25 per person. It’s a great way to save PLUS skip the concession lines so you can spend more time enjoying a Reds game with family and friends! Bring your special All-You-Can-Eat pass to the redemption kiosk in front of the All-You-Can-Eat Stands near section 428 on the first-base side of the View Level concourse, or behind section 144 in the Sun/Moon Deck. You will be issued a wristband to show that you are a pass holder and permitted in the All-You-Can-Eat Stand line. The All-You-Can-Eat Stand is open until the end of the 7th inning. Fans may purchase passes at the game, subject to availability.
*All-You-Can-Eat pass may be added to any game ticket. Game ticket not included with pass. Limit of two (2) of each item per visit to the stand. Hot dogs are not unlimited and are limited to five (5) per person for each customer purchasing the All-You-Can-Eat Pass.
ANGRY ORCHARD PATIO
Enjoy a fantastic view of the game from this area just above the Reds’ bullpen in center field. A private bar and patio are located under partial cover with a retractable awning for additional coverage if needed. The patio accommodates parties of 45–75 and the package includes a game ticket, catered buffet and two beers per person.
ASSISTED LISTENING DEVICES (ALD)
Guests can request the use of Assisted Listening Devices (ALD) at either TriHealth Fan Accommodation Station located behind Section 119 and 420 in Great American Ball Park.
For your convenience, PNC Bank ATM machines are located throughout Great American Ball Park at the following locations:
Field Level: Outside the Lexus Diamond Club near the elevators
Terrace Level: On the concourse near Sections 113, 120, 127, 134 and inside the gates near Crosley Terrace
View Level: On the concourse near Sections 412 and 428
Administration Building: Inside the foyer of the building
Due to the COVID-19 pandemic, for the safety of Guests and players, the players will not be signing autographs during the 2021 season.
For Guests who need assistance with any automobile problems, please contact AAA at (513) 762-3222.
BAGS AND PURSES
New in 2021, Guests that want to bring a bag into the ballpark should follow the below:Bags that can be brought into the ballpark – as long as the item does not exceed 16” x 16” x 8”
• Bags used specifically for medical purposes (excluding backpack type containers)
• Bags used specifically for infant care purposes
• Reds Heads Bags that were provided beginning in 2020
• Soft Sided Coolers that contain food and non-alcoholic drinks
• Food bags
• Unopened drinks that are non-alcoholic
Bags that are prohibited
• Backpacks as defined as a container made of flexible or rigid material used for carrying items with a variety of pockets that can be carried or positioned on a person’s back.
Guests bringing in permitted bags will be required to enter through a designated “bag line”, depending on the size of the entry, and all bags will be thoroughly inspected which could include the use of x-ray technology.
Standing or stepping on ballpark seats may lead to serious bodily injury. The Cincinnati Reds request, for your safety and other ballpark Guests, that you do not step, stand or use seats in a manner other than intended at Great American Ball Park.
BALLY SPORTS CLUB & CLUB HOME SEATING
See all the action and enjoy excellent service and amenities at the same time. Situated along the first-base line and behind home plate, Club seats include access to the all-inclusive Bally Sports Club, excluding alcohol which is available for purchase. The Bally Sports Club offers a wide selection of food items from various culinary stations as well as unlimited water and soft drinks in a climate-controlled setting. Guests can access the Bally Sports Club by taking the elevators or stairs, near sections 126 and 135, to the Club Level. For more information, please contact the Reds Premium Seating department at (513) 765-7210 or visit reds.com/premium.
BANNERS AND SIGNS
The Reds welcome banners and signs. To ensure that these articles do not distract from the enjoyment of other fans, the Reds have the following guidelines: Banners/signs cannot be displayed in the eyesight of the batter and/or hanging over the outfield fences. They should not infringe on the sight lines of other Great American Ball Park Guests. Additionally, banners/signs cannot be placed anywhere inside of the playing field, be commercial, political, derogatory or obscene as determined by the Reds. Banners/signs are not permitted in the Lexus Diamond Club seating section directly behind home plate. Signs must not utilize wood or metal material or other types of objects for support that could cause injury. Signage in approved areas may only be affixed with string or plastic ties. It is recommended that banners and signs be foldable or collapsible in order to comply with the 16” x 16” x 8” Major League Baseball size requirement. The Reds reserve the right to remove any banner/sign that is in violation of the policy and eject the Guest in control of the banner/sign.
Batting practice begins two hours (2) before each home game. Times are approximate and subject to change without prior notification and at the discretion of either team. Be careful of batted and thrown balls while watching batting practice.
Full bodysuits are not permitted inside of Great American Ball Park. It must be removed prior to entry and it may not be put back on once inside the ballpark.
BOONE COUNTY BOURBON PRESS CLUB
Great American Ball Park’s newest premium experience debuts in 2021: The Boone County Bourbon Press Club. Created in the footprint of the former Press Box, the exclusive bourbon-themed club will provide guests with unparalleled views of the action as they enjoy first-class dining and amenities. The Press Club is an all-inclusive ticket, climate-controlled, and offered primarily on season ticket plans.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
BOTTLES AND CANS
No glass bottles, cans, or alcoholic beverages may be brought into Great American Ball Park. Guests are welcome to bring in soft drinks and water provided they are in clear plastic bottles and the safety seal has not been broken. Insulated foam or metal cups/containers from restaurants, convenience stores, gas stations, etc. are not permitted in Great American Ball Park. Yeti cups and similar products are also not permitted in Great American Ball Park.
Radio: The Reds Flagship Station, 700WLW, will carry every Reds regular season game again in 2021. The Cincinnati Reds Radio Network covers Reds Country with over 110 radio station affiliates in Ohio, Kentucky, Indiana, Illinois, West Virginia, Virginia, and Tennessee.
TV: Bally Sports Ohio holds the exclusive local cable and telecast rights for Cincinnati Reds baseball.
In the event of a series sweep, brooms may only be brought in at the discretion of Reds Management.
Attached to the Budweiser Bowtie Bar, this area in right field is available for season and group tickets. With a total of 48 seats, this area contains 12 boxes with 4 seats in each box. This area is perfect for families and entertaining clients. It offers unique views of the field and the Ohio River.
BUDWEISER BOWTIE BAR
Located in right field, this area has seating options for season ticket memberships and groups and offers standing room for the general public. This open-air space allows access to the Budweiser Bullpen Decks and the Budweiser Balconies. All fans have access to the Bowtie Bar for full
BUDWEISER BULLPEN DECKS
Attached to the Budweiser Bowtie Bar, this group seating area gives Guests a unique view of the action from right field. This open-air location also allows for quick and easy access to Mr. Red’s Smokehouse presented by Montgomery Inn and the First Star Fan Zone. The Budweiser Bullpen Decks consist of two tiers. The Lower Tier can accommodate 24–38 guests and the Upper Tier can accommodate 26 guests. Both Tiers can be exclusively rented for groups of 50 or more. Each ticket comes loaded with $19 in concession credit for two beers or other items from any concession stand (valid for Friday-Sunday games only). The Budweiser Bullpen Decks are located directly above the visitors’ bullpen in right field.
CAMERAS & VIDEO EQUIPMENT
Guests are welcome to bring cameras and video recorders into the ballpark for personal use provided game action is not recorded, as required by Major League Baseball. Cameras and video recorders are welcomed provided their dimensions do not exceed the 16” x 16” x 8” Major League Baseball size requirement. Guests are requested to avoid standing in the aisles while using this equipment. Guests should not obstruct the views of others while taking pictures and refrain from using tripods, mono-pods and other camera support pods. The Reds reserve the right to remove any Guests who do not cooperate with this policy. Guests are not permitted to use drones within the footprint of Great American Ball Park for any purpose under MLB Policies and federal law, including for photographic or video recording purposes.
To ensure the safety of all Guests, players and employees, carry-in items will be inspected prior to entrance into the ballpark or at any time while inside the ballpark. Bags and purses, etc. larger than 16” x 16” x 8” will not be permitted in the ballpark in accordance with the Major League Baseball size requirement. New for 2021, backpacks will not be permitted into Great American Ball Park. For other information as to what is and is not allowed to be brought into Great American Ball Park, please peruse the A-Z Guide and see the list under “Prohibited Items.” If you have a question, please call (513) 765-7000 and we would be happy to assist you.
CENTER-FIELD PAVILION FEATURING LAURA’S LEAN BULLPEN DECKS
The Center-Field Pavilion is a glass-enclosed, climate-controlled area, featuring a non-reflective glass shield that doubles as the Batter’s Eye. Connected to the Center-Field Pavilion are the Laura’s Lean Bullpen Decks, an open-air tiered area directly above the visitors’ bullpen. This flexible indoor and outdoor combined space is perfect for groups of 50–115 people and comes with unlimited ballpark buffet, two beers per person, private restrooms, and a great view from center field. Plus, view Reds Batting Practice as it happens from the outfield warning track prior to the game! This is an exclusive benefit to groups reserving the Center-Field Pavilion for their outing. BP times are subject to change & cancellation. Only available for evening games.
Fans attending games at Great American Ball Park can now receive personalized certificates for the following occurrences:
• First Reds Game
• Great Catch
Certificates can be requested at any TriHealth Fan Accommodation location on Game Days. There is no cost to our Guests for these certificates. If you have a group of 10 or more please call (513) 765-7000 prior to the game date and we will have them ready for you at Fan Accommodations.
Free charging stations for mobile phones and tablets are available at the Reds Connect Zone in the ballpark, located on the main concourse behind section 110. A limited amount are also available inside the Bally Sports Club and inside The Handlebar presented by Hard Rock Casino.
The Club Boxes offer a unique hospitality option with seating divided into blocks of four, six and eight seats. This arrangement provides maximum flexibility to accommodate small and large groups. Reserve a small box of seats for you and a couple of friends or to bring a larger group of friends and family members together for a fun and affordable option. All Club Boxes are under cover and anchored by an outdoor bar at the back of sections 306 and 307. Your ticket includes direct access to the conveniently located, all-inclusive Bally Sports Club. This club includes buffets featuring everything from hot dogs and burgers to panini sandwiches, pizza, stir-fry and pasta, plus unlimited non-alcoholic beverages.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events.
CLUB CAMBRIA SUPER SUITE
This gorgeous super suite is one of the most popular hospitality areas the Reds have to offer. It is an all-inclusive private party area with an upscale buffet, full beverage service, private bartenders, private restrooms and great views. Club Cambria is the best-of-the-best of our hospitality options. Located on the 2nd level with fantastic views between home plate and first base, the suite’s sliding glass doors add the perfect touch to this beautiful space. This hospitality area accommodates groups of 30–40.
CODE OF CONDUCT
A safe and enjoyable environment at Great American Ballpark (GABP) is necessary to entice guests to the ballpark.
In order to provide for a positive atmosphere, the Reds have implemented and communicated a fan Code of Conduct that reads:
Great American Ball Park environment will be free from:
• Foul, abusive, or derogatory language.
• Obscene gestures or clothing.
• Unruly and/or disruptive behavior.
• Displays of affection that are inappropriate in a family setting.
• Destruction or the misuse of property, including standing on seats.
• Disruption of the game, restricted ability to move freely in public spaces, and/or occupying a seat that one is not ticketed to be in.
• Possession of firearms, deadly weapons, dangerous ordinance or other items that can cause injury.
• Anyone interfering with play or trespassing onto the playing field.
• Smoking, which includes use of tobacco and vapor products.
Guest actions that continue after being asked to stop, are serious in nature, and/or criminal as defined by law, will be immediately reported to Security and/or the Police.
In situations where a guest(s) do no cease activity that is in violation of the policy after being warned or whose actions are more serious in nature are subject to ejection.
If a criminal offense has been committed the involved party(ies) will be handled over to the Police. Criminal prosecution decisions will be made by the Cincinnati Police or Hamilton County Sheriffs Department with consultation with management where appropriate.
CONCEALED WEAPONS LAW
It is illegal under Ohio Law to possess a firearm, deadly weapon, or dangerous ordinance on the property of Great American Ball Park. Unless otherwise authorized by law, “no person shall knowingly possess, have under the person’s control, convey, or attempt to convey a deadly weapon or dangerous ordinance” into the ballpark.
This prohibition includes those that possess valid CCW licenses from Ohio or any other government authority and retired law enforcement officers. Those that violate this policy will be denied entry, removed from the ballpark and/or criminally prosecuted.
Delaware North (Sportservice) operates the food and beverage stands throughout Great American Ball Park. For information on concessions and other services that Delaware North provides, please call (513) 765-7626.
Guests can find a wide assortment of food and beverages at Great American Ball Park in the following locations:
All Beef Hot Dog: 105, 113, 118, 130, 134, 137, 143, 516, 525, 532
Big Red (Smokey): 105, 117, 130, 137, 143, 514, 525, 529, 531, 534
Bottle Soda: 108, 113, 125, 520
Bottle Water: ALL CONCESSION STANDS
Brat: 105, 113, 118, 130, 133, 143, 402, 511, 514, 516, 525, 531
Candy: 105, 113, 125, 133, 143, 402, 511, 516, 520, 525, 531
Chicken Tenders: 119, 514
Chips: 105, 113, 118, 133, 143, 511, 514, 516, 520, 525, 531
Coffee: 113, 130, 133, 137, 143, 514, 516, 525
Cold Sandwiches: Markets
Cotton Candy: 113, 125, 520
Crunch & Munch: 103, 105, 113, 116, 129, 133, 137, 143, 511, 514, 516, 518, 520, 525, 532
Deluxe Nachos: 108, 519
Dippin’ Dots: 112, 131, 143, 511, 519, 532
Fries: 113, 119, 139, 512, 534
Frisch’s Big Boy: 119, 130
Hamburger: 119, 514
Hot Dog: 105, 113, 118, 130, 133, 137, 143, 402, 511, 514, 516, 525, 531, 534
Hot Mett: 113, 130, 133, 137, 516, 524, 532
Italian Sausage: 113, 130, 133, 137, 532
LaRosa’s Pizza: 113, 133, 519, 523
Montgomery Inn: 113, 117, 130, 137, 516
Nachos: 109, 519
Peanuts: ALL CONCESSION STANDS
Penn Stations: 112, 514
Pizza: See LaRosas Pizza
Popcorn: 105, 113, 118, 130, 133, 137, 143, 517, 525, 532
Powerade: ALL STANDS EXCEPT THE ICE CREAM STANDS SELL POWERADE
Pretzel: 105, 112, 130, 133, 137, 143, 511, 516, 525, 525, 532
Skyline Chili Cheese Coney: 103, 116, 130, 518, 535
Slushie: 110, Markets
Soft Serve Ice Cream: 117, 132, 522
Specialty Beers: 108, 113, 116, 125, 131, 139, 508, 515, 520
Veggie Dog: 118, 137, 516, 525
Guests are welcome to bring SOFT-SIDED coolers into Great American Ball Park provided the coolers’ dimensions do not exceed the 16” x 16” x 8” Major League Baseball size requirement. HARD-SIDED coolers of any size are PROHIBITED from entering the ballpark. All carry-in items will be inspected at all entry points and could be inspected anytime while inside of GABP. Refusal to cooperate with an inspection request will result in the Guest and their carry-in item being refused entry or asked to leave the ballpark. Items left unattended anywhere on the property will be immediately inspected by security and subject to disposal.
The safety of our Guests is paramount, this includes while traveling home. Therefore, the Reds support designated drivers and proudly provide the “Budweiser Good Sport Designated Driver Program.” Guests can sign up at any TriHealth Fan Accommodation Station where they can receive up to two $1 O’Douls throughout the game. Those that sign up are registered for the Budweiser Good Sport Polo Drawing after every Thursday and Friday home game. Detailed rules and restrictions for these drawings are posted at TriHealth Fan Accommodation locations.
DIAPER CHANGING STATIONS
Baby changing tables are available in all public and family restrooms in Great American Ball Park.
DIRECTIONS TO GREAT AMERICAN BALL PARK
Please visit reds.com/parking for directions to parking around Great American Ball Park.
If you are seeking a donation for a fundraiser to be held in Ohio, Indiana, Kentucky, West Virginia or Tennessee, please visit reds.com/donations to place your request. Submissions must be made a minimum of four weeks in advance of your event and will be fulfilled at least one week prior to your event. We are not in a position to provide a financial contribution for a donation. Additional information regarding our donation policy may be found by visiting reds.com/donations.
Federal law prohibits the use of small aircraft and drones anywhere on or above the GABP footprint.
For the convenience of our Guests requiring special assistance, 7 public elevators and 2 escalators are located throughout Great American Ball Park.
• 1 escalator inside Great American Ball Park located near Gapper’s Alley. This escalator transports Guests from the Terrace Level to the View Level. However, this escalator does not access the Suite or Club Level.
• 1 escalator located inside of the First Star Fan Zone adjacent to the Reds Hall of Fame. This escalator transports Guests from the Terrace Level to the Club Level. Upon reaching the Club Level, Guests can use an adjacent escalator to reach the View Level.
• Elevators can be found behind Sections 101, 110, 121, 127 and 135. For social distancing purposes, elevator capacity will be limited to 4 guests.
EXECUTIVE SUPER SUITE
The Executive Super Suite is the perfect space for business and fun! This BRAND-NEW Super Suite features: five hours of pregame meeting space including AV, 35 game tickets with an unlimited ballpark buffet and two beers per person, flexible furniture to easily transform the suite from a meeting space to a game space, Hall of Fame passes, and a spectacular view of the playing field. Pricing starts at $4,200. To book this suite or for more Information, please call the Group Sales Department at (513) 765-7600.
A mask or face shield is defined as a covering made of fiber or cloth and fitting over the nose and mouth that is specifically designed to prevent airborne transmission of infections by blocking the transmission of pathogens (primarily bacteria and viruses) shed in respiratory droplets and aerosols from the wearer’s mouth and nose.
As of June 2, 2021, face coverings will be optional and no longer a requirement at Great American Ball Park.
FAN ACCOMMODATION STATIONS
There are two TriHealth Fan Accommodation Stations in Great American Ball Park:
• Terrace Level near Section 119
• View Level near Section 420
Guest-relations personnel will be on hand to assist Guests with any questions, comments or concerns. You can also pick up any certificate and Lost Child wristbands at either TriHealth Fan Accommodations Station.
Reds Heads Kids Club: Reds Heads is the official Reds fan club for kids ages 3–12. Being a Reds Heads member is a great way for kids to show their Cincinnati Reds pride! Membership includes a jersey, backpack, exclusive Sonny Gray bobblehead, 2 free tickets to a Reds game, priceless members-only experiences at Great American Ball Park, and much more! Each membership is only $30. Kids can become a member of Reds Heads at any Reds game by stopping by the Fan Club Corner located behind section 125 or by visiting the Reds Heads Mobile Clubhouse located in the First Star Fan Zone. Young Reds fans will not want to miss out on all the exciting action this club has to offer! Join online at reds.com/fanclubs.
Reds Rookies: Reds Rookies presented by Pampers and Kroger is the official Reds fan club for kids under 3 and helps create lasting memories for the whole family. Membership includes 2 free tickets and exclusive merchandise. Each membership is only $20. You can sign up the young fan in your life at any Reds game by stopping by the Fan Club Corner located behind section 125 or the Reds Heads Mobile Clubhouse located in the First Star Fan Zone. Make your child a Reds fan for life by signing them up for Reds Rookies! Join online at reds.com/fanclubs.
Fan mail may be sent to:Manager, Player or Coach’s Name c/o Cincinnati Reds Great American Ball Park 100 Joe Nuxhall Way Cincinnati, OH 45202
Please know that fan mail is not forwarded during the offseason, and there is no guarantee of a response or that any items mailed will be returned.
The grass at Great American Ball Park is comprised of three cultivars of Kentucky Bluegrass. The turf is growing in a 12-inch root zone composed of 100 percent sand. The drainage and irrigation systems lie below the root zone. The field is capable of handling up to 3 inches of rain an hour with little or no water pooling on the surface.
CINCINNATI BELL FIOPTICS DISTRICT
This space, down the left-field line, occupies sections 408–410 and includes convenient access to the Cincinnati Bell GigaBar, a walk-in bar serving beer and liquor that is open to all Guests and features some of the newest technological developments Cincinnati Bell has to offer. Seating in The Fioptics District allows exclusive admittance to The Fioptics District Rooftop above the GigaBar. This rooftop patio provides unique views of the Cincinnati skyline, comfortable furniture for watching the game on a 15-foot video board, a private bar, and offers bocce ball, cornhole and other games. Also part of The Fioptics District is The Cincinnati Bell Connections SkyBar, a private group area that provides a spectacular view of the field with the river as a backdrop and features all-inclusive concessions offering food and a fully stocked bar.
CINCINNATI BELL FIOPTICS DISTRICT ROOFTOP
See ‘Cincinnati Bell Fioptics District’
Due to the close proximity of the post-game fireworks shows, the Reds are required to take several precautionary measures that could affect your ballpark visit.
• Guests sitting in the outfield seating sections 140–146 may want to move to gain a better view of the fireworks show.
• A portion of Mehring Way stretching from Old Broadway to the Mehring Way Garage Entrance will be closed to pedestrian and vehicular traffic at the end of the game and will not re-open until the conclusion of the fireworks show.
• Guests exiting the Ballpark Garage onto Pete Rose Way will be directed to go Eastbound only. Guests will not be permitted to go South on Old Broadway.
• Guests exiting the Ballpark Garage onto Mehring Way will be directed to go Westbound only. Guests will not be permitted to go East on Mehring Way from this location.
• Post-game fireworks shows are scheduled on the following dates for the 2021 Season: 4/30, 5/21, 6/11, 6/25, 7/2, 7/16, 7/23, 8/6, 8/20, 9/3 & 9/17.
FIRST AID STATIONS
TriHealth First Aid Stations are staffed with trained medical personnel affiliated with TriHealth’s Bethesda North and Good Samaritan Hospital.
Guests will find the Great American Ball Park First Aid Stations in the following locations:
• Terrace Level near Sections 125–126.
• On the Terrace Level near Sections 109–110.
• View Level near Section 411.
The medical personnel are on duty for all games and events. Should emergency medical services or medical assistance be needed, please refer to the nearest directional signage or ask any member of the Great American Ball Park staff.
FIRST STAR FAN ZONE
Located on the Terrace Level along the west side of Great American Ball Park, the First Star Fan Zone was built on the former site of Riverfront Stadium during the second and final phase of construction at Great American Ball Park. The First Star Fan Zone features interactive games for kids including batting cages, a Fan Zone Field presented by Cincinnati Children’s Hospital, the Reds Heads Mobile Clubhouse and a playset.
In 2021, only hitting will take place on the mini baseball field. Step right up and join the fun by playing our First Star Fan Zone carnival games including Gapper’s Hit the Mitt, Mr. Red’s Bottle Break Up, Rosie’s Ring Toss, Mr. Redlegs’ Strikezone or Great American Ball Park Free Throw Challenge! Carnival game prices range from $2-$5 per game. In the event of rain, interactives may close for your safety and the safety of Reds Game Day Staff Members. All Fan Zone activities are open until the last out of the game. The First Star Fan Zone also features many food and drink options including Bootlegger’s Bar, the Mega Concession Stand and Mr. Red’s Smokehouse presented by Montgomery Inn.
Due to the COVID-19 Pandemic, areas of the Fan Zone may be restricted or closed for social distancing purposes.
Anything touched by a ball boy/girl shall be placed directly into a Club supplied bucket or bag, preferably in the stands, which will be collected and disinfected by designated Clubhouse personnel after the game.
They will not be able to distribute these retrieved baseballs to anyone in the stands.
Guests are welcome to keep any foul ball hit into the stands. At no time should a foul ball be thrown back on the field or interfere with a ball in play. Anyone interfering with play or trespassing onto the playing field will be ejected and subject to prosecution. The game of baseball has certain risks and dangers incidental to the game, whether occurring prior to, during or subsequent to the actual playing of the game, including without limitation, injury from thrown bats, thrown or batted balls and spectator conduct. Guests are asked to keep alert on what is occurring around them and assume the risks and dangers incidental to the game as a condition of being at the ballpark.
FRONTGATE OUTDOOR LUXURY SUITE
Located in the gap next to the Boone County Bourbon Press Club, the Frontgate Outdoor Luxury Suite features spectacular views of the field from behind home plate, TV monitors, and game audio. It is an all-inclusive private party area with an upscale buffet and full beverage service.
The area also has outdoor patio furniture where guests can eat, drink and socialize while watching the game. An exclusive catering staff assists you with any needs and a private restroom is available for your group throughout your event. This hospitality area accommodates groups of 35–48.
FUJITEC SUPER SUITE
Fantastic views of the field from down the third-base line can be seen from the seating outside the Fujitec Left-Field Super Suite. Inside the suite guests can enjoy private bar staff, and TVs. This suite is an all-inclusive private suite with an upscale buffet and full beverage service. This hospitality area accommodates groups of 35–56.
The Garden Bar located at Crosley Terrace will open in conjunction with the other bars in GABP upon the opening of gates to the public. This feature is an area exclusively for fans with a ticket to the game to grab a drink and enjoy the garden atmosphere throughout the game.
There is also a bar outside the gates, which is located on the western side of the Administrative Offices, that will open before the game to provide guests the opportunity to grab a beer while they are going to the gates. This bar will close down at game time.
• Crosley Terrace - Gate A (1–18)
• Gapper’s Alley - Gate B (19–24)
• Left-Field Entrance - Gate C (25–32)
• Suite/Club Entrance - Gate D (33–35)
• Broadway/Bleacher Entrance - Gate E (36–48)
• Center-Field Entrance - Gate F (49–51)
• Sun/Moon Deck Entrance - Gate G (52)
• Bullpen Ramp Entrance - Gate H (53)
• Right-Field Entrance - Gate I (54–55)
• Breezeway Gate at Reds Hall of Fame - Gate J (Not Numbered)
In 2021, the below gate times will be used during the season:
For Opening Day (4/1), all gates will open 90 minutes prior to game time.
For 6:40 games Monday through Thursday in April, May, and September, gate will open 1 hour prior to game time.
All other games, gates will open 90 minutes prior to game time. Gate opening times may vary if a game is rescheduled.
If you’ve ever thought about bringing a group to a Reds game, now is the time! Whether it’s friends, family or teammates, there’s no better way to catch the action at Great American Ball Park than to share the experience with a group of 15 or more. Reach out to the Group Sales department at (513) 765-7600 or **[email protected]** for more information or visit reds.com/groups.
Guests intruding upon the playing field, in any restricted areas or interfere with play are subject to arrest, penalty of a 180-day jail term and a $1,000 fine. We also ask that you do not throw objects onto the playing field. This could interfere with play and could result in injury to someone on the field. Any Guests with questions or problems during their visit to Great American Ball Park should see their seating coordinator, or a Reds representative at one of the TriHealth Fan Accommodation Stations located at the Gap on the Terrace & View Levels.
THE HANDLEBAR PRESENTED BY HARD ROCK CASINO
This indoor and outdoor ticketed space offers an upscale, luxurious option to watch the game. The outdoor group seating area features three tiers of seating with a capacity of 110 Guests. Different seat options are available for groups of 12–14, including a number of 30-inch wide, oversized seats featuring power outlets for phone charging and a table for food and beverages. Guests outside will also have a server to attend to their needs, as well as full access to all accommodations inside. Guests can purchase individual tickets to the inside of The Handlebar, which accommodates up to 225. The interior includes lounge seating, a 26-foot long video board and numerous other TVs. There is all-inclusive food and non-alcoholic drinks PLUS 6 drink tickets good for alcoholic beverages redeemable only in the Handlebar. The large-panel glass from the old Riverfront Club has been removed and replaced with a retractable glass wall that will allow Guests to fully experience the ballpark atmosphere. The Handlebar can also be rented out exclusively for groups of 200-plus! Individuals with passes to the Handlebar have outdoor access and a live view of the game from the Handlebar Terrace located on the level below, adjacent to the Tire Discounters Party Decks.
The sale and consumption of all alcoholic beverages is subject to Ohio law. The Reds reserve the right to limit consumption and/or sale of alcoholic beverages at events. You must be 21 years of age to receive alcoholic drink tickets.
HARD ROCK CASINO SUPER SUITE
The Hard Rock Casino Super Suite is the only field-level super suite in Great American Ball Park. In addition to a great view of the game, this brand new area includes an upscale buffet and full beverage service, private staff, private restrooms, a climate-controlled indoor area to hang out, and outdoor seating. For groups of 30–40 people, this is the best experience we have to offer.
At every Reds game this season, a member of the United States Armed Forces (Army, Navy, Marine Corps, Air Force or Coast Guard) will be recognized as the “Cincinnati Bell Hometown Hero.” Fans are encouraged to nominate a member of the Armed Forces by visiting reds.com/hero or contacting the Reds Promotional Events Department at (513) 765-7100.
Would you like to serve as the Honor Guard at Great American Ball Park? Find out more information about how to participate by calling the Reds Promotional Events Department at (513) 765-7100.
For those guests using Apple iOS 7 or higher, the Reds offer automatic digital check-in and helpful ballpark information via iBeacons located around the ballpark. To participate, please enable your Bluetooth and location services on your iPhone or iPad.
INSPECTION PROCEDURES/METAL DETECTION
Fan screening at the Great American Ball Park is part of the Cincinnati Reds approach to ensure the safety of our fans, players, and employees. All fans and staff will be asked to remove large metal objects from their pockets and walk through a metal detector. Wallets, keys, and phones should be able to stay in their pockets. Security staff will provide assistance for the screening process if the need arises. If you have a medical condition that would prohibit you from metal detection, please notify a gate supervisor and other screening accommodations will be made. All carry-in items will be inspected for prohibited items at all entry points and are subject to search anytime while inside of GABP. Refusal to cooperate with an inspection request will result in the Guest and their carry-in item being refused entry or asked to leave the ballpark. Bags or other items left unattended anywhere on the property will be immediately inspected by security and subject to disposal.
LEXUS DIAMOND CLUB
The ultimate baseball and entertainment experience is located in the Lexus Diamond Club at Great American Ball Park. This all-inclusive ticket includes access to the exclusive Diamond Club, located directly behind home plate under the field level seating. The Diamond Club features beverage service with a full bar, a gourmet buffet, as well as a window that looks directly into the tunnel leading from the Reds Clubhouse to the dugout. Guests also enjoy a private entrance, seating in the first eight rows behind home plate, and in-seat service. Those with Diamond Club tickets can access this area directly from the Diamond Club Entrance on the P2 Garage Level or by taking the home plate elevators, or stairs, to the Field Level. The Diamond Club is open up to one hour after the conclusion of the game. For more information, please contact Reds Premium at (513) 765-7210 or reds.com/premium.
LOST AND FOUND
Guests may inquire about lost and found articles by calling (513) 765-7095 or asking at the TriHealth Fan Accommodation Stations from gate opening to the conclusion of the game. On non-game days, Guests can call Security at (513) 765-7095. The Cincinnati Reds are not responsible for any items left on premises.
LOST CHILDREN/MISSING PERSONS
Guests should report a missing person to any ballpark staff member, law enforcement officer or at a TriHealth Fan Accommodation Station immediately. Subsequently, efforts will be taken, working closely with the Cincinnati Police, to locate and reunite the missing person. To assist with missing children, parents can stop at the Terrace Level TriHealth Fan Accommodation location to pick up a wristband for their child to wear during their visit. Parents can fill in their name, their child’s name, and their phone number to assist Cincinnati Police and Security in the reunification process.
LUXURY SUITE RENTALS
Whether you are hosting important clients or celebrating special occasions with family or friends, the suites at Great American Ball Park provide an intimate, first-class game experience unlike anywhere else in the ballpark. Great American Ball Park’s Luxury Suites amenities include: all-inclusive food and beverage, indoor and outdoor seating, outstanding views of the playing field, elegant finished entertainment area including buffet counter, bar, refrigerator and ice maker, gourmet food and beverage options, personal Suite Attendant and a private suite entrance & restroom. For more information about luxury suites options, please contact Reds Premium at (513) 765-7210 or reds.com/premium.
Great American Ball Park is filled with the excitement generated by four official mascots: Rosie Red, Mr. Redlegs, Mr. Red and Gapper! Our mascots are available for events outside of Great American Ball Park. For information regarding scheduling, pricing and availability for mascot appearances, please call Nick St. Pierre, Promotional Events Manager at (513) 765-7040.
MILITARY TICKET DISCOUNT PROGRAM
The Reds continue our complimentary ticket program for active duty military members. Any active military member with proper identification will receive one best available non-premium ticket, subject to availability, on day of game only for games played Monday-Thursday, excluding Opening Day (additional excluded dates may be added).
Those attending with non-active persons may purchase additional non-premium tickets for half-price at the ticket window (please have active duty mention to ticket seller the need to purchase additional seats). As a reminder, all ticket acquisitions must be made on the day of the game at any ticket window that displays “Today’s Game”, located at Crosley Terrace at Great American Ball Park. Please be advised this is the only ticket window/location that you may receive the military ticket discount.
MINOR LEAGUE AFFILIATES
The Cincinnati Reds Minor League affiliates are:
Louisville Bats (AAA)
Louisville Slugger Field
401 E. Main St.
Louisville, KY 40202
Phone: (502) 212-2287
Chattanooga Lookouts (AA)
201 Power Alley
Chattanooga, TN 37402
Phone: (423) 267-2208
Dayton Dragons (High-A)
Day Air Ballpark
P.O. Box 2107
Dayton, OH 45401
Phone: (937) 228-2287
Daytona Tortugas (A)
Jackie Robinson Stadium
110 E. Orange Ave
Daytona Beach, FL 32114
Would you like to perform the national anthem at Great American Ball Park? Visit reds.com/anthem to find out more about the audition process.
Noisemakers such as cowbells, thunder sticks, air horns, whistles, clappers and other such items that incur an audible nuisance upon Guests are not permitted in the ballpark.
NOR-COM TECHNOLOGY SUPER SUITE
With flat-screen TVs, a private bar and staff, and indoor/outdoor seating options, the Nor-Com Technology Super Suite has it all! The suite is a private suite with an unlimited ballpark buffet and two beers per person. The luxury of a private suite with a party atmosphere. This hospitality area accommodates groups of 20–45.
These private areas are open to moms and babies for breastfeeding. The Reds are excited to make games easy and fun for moms and babies. Only nursing mothers are permitted into the areas. These spaces feature comfortable gliders, sinks, ice and refrigeration, private restrooms, changing stations and lockers for storing your nursing items during the game. There are also rocking chairs outside the suite for comfort while waiting for an open nursing seat. During the 2021 season, capacity in both nursing suites will be reduced for social distancing purposes.
Pampers Nursing Suite Built by Fischer Homes: Located on the Suite Level, go to the Bally Sports Club elevator featuring Rosie Red and the Pampers Nursing Suite logo and take it to Suite Level.
TriHealth Nursing Suite: Located on the View Level by the TriHealth Family Zone, go to The Handlebar presented by Hard Rock Casino elevator and take it to the View Level.
OLE SMOKY PARTY BARN
Located in the First Star Fan Zone and overlooking the Ohio River, this semi-private covered area accommodates multiple groups of 20 or more (maximum capacity of 200) with tables and chairs for use during pregame meal and for networking. The package includes a catered buffet, two beers per person, and seats located in Section 137 down the right-field line.
SP+Central Parking System manages the parking and on-site traffic operations at Great American Ball Park. SP+Central Parking is a transportation management company engaged in the leasing, management and ownership of commercial parking facilities. SP+Central Parking’s mission is to operate a global parking and transportation management company dedicated to integrity, growth, professionalism, value and leadership and providing quality service to customers and clients.
SP+Central Parking Systems can be contacted at the following:SP+Central Parking Systems 99 E. Second St. Cincinnati, OH 45202
Great American Ball Park Parking Tips: Parking for Great American Ball Park is located on both the east and west sides of the ballpark.
For information on Accessible Parking, please see “Accessible Access” information, located under “A.”
Single game accessible parking is available to accessible guests in the eastern section of Central Riverfront Garage for $20 or in the East Garage for $12. These spaces are pay-upon-entry and are sold on a first come, first served basis, based on availability.
Parking passes valid for Central Riverfront Garage can be purchased in advance by contacting the Reds at (513) 765-7400, option 3 or online at reds.com/parking.
On-Site Parking: Day of game parking is offered in the eastern side of Central Riverfront Garage for $20, the western side of Central Riverfront Garage for $17, East Garage for $12, Broadway Ave Lot for $20 or the Western Lots B or D for $12. These areas are pay-upon-entry and are sold on a first come, first served basis, based on availability.
The Great American Ball Park parking lots open 3 hours before game time.
Main Parking Options Visit Banksparking.com or reds.com/parking for more information
Accessible Parking/Drop-Off: The accessible pickup/drop-off zone is located on Joe Nuxhall Way, from Second Street to Mehring Way, along the west side of Great American Ball Park. Cars, vans and small buses displaying a valid accessible placard or valid accessible license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and
Bus Drop-Off The drop-off area at Great American Ball Park for groups using buses or other oversized vehicles is at the NE corner of Mehring Way and Joe Nuxhall Way. Buses should face west on Mehring Way.
Below is a short list of items that are prohibited to be brought into Great American Ball Park. If you are found with one of these items, you will be asked to take them back to your car. You will not be able to enter with a prohibited item.
If you have a question as to whether or not you can bring something to Great American Ball Park, please call (513) 765-7000.
This list is not all-inclusive and the Reds reserve the right to edit this at any time.
• Aerosols (spray sunscreen and bug spray permitted)
• Alcoholic Beverages
• Animals (with the exception of Service Animals)
• Backpacks or bags with multiple pockets
• Bags larger than 16”x16”x8”
• Beach balls or other inflatable devices
• Costume/Halloween-style Masks
• Explosive Materials or Devices
• Glass bottles, cans, and opened plastic bottles. Sealed plastic bottles of non-alcoholic beverages are permitted
• Hard-sided Coolers
• Illegal Substances or Paraphernalia
• Items not able to be inspected
• Laser pens or pointers
• Obscene or indecent clothing
• Pocket knives with blades longer than 3”
• Selfie Sticks
• Signs or banners that are derogatory, vulgar, or political in nature. These also must fold and fit in the 16”x16”x8” box
• Sticks, bats, poles, or clubs
• Tripods or Monopods
• Weapons of any kind
Promotional items have individual restrictions, and giveaway dates are subject to change without prior notice. A schedule of promotional dates is listed on our pocket schedules and at reds.com/promotions. Fans are entitled to one promotional item when they enter the ballpark, while supplies last. Those with multiple tickets must exit the ballpark and re-enter with a new ticket in order to receive another promotional item for each multiple ticket.
PUBLIC ADDRESS PAGING
It is impractical for the Reds to permit paging, due to the large number of requests that are received for every game. Therefore, unless it is life-threatening emergency that can be confirmed through a trusted source, such as law enforcement or hospital, and approved by the Vice President of Ballpark Operations or Sr. Director of Ballpark Operations in his/her absence, paging will not occur for any purpose.
It is suggested that Guests that do not have a communications device (i.e. cellular telephone) and feel that they will receive a request to leave the ballpark (i.e. for a medical situation) provide their seating location to a family member, business associate, or a TriHealth Fan Accommodation Station. Then if a message is needed to be relayed, the caller can provide the name of the Guest and their seating location so that a ballpark representative can deliver a message to the Guest.
Media Guide: The Cincinnati Reds Media Guide features complete player biographies and statistics, along with information on the Reds’ Major League and Minor League teams. A free digital copy of the guide is available at reds.com.
Redlegs Insider: Redlegs Insider is a free, digital newsletter that is sent before each homestand during the season and contains insider info on all the latest Reds news, upcoming promotions, giveaways and special dates.
Reds Yearbook Magazine: The Reds Yearbook Magazine combines profiles of Reds players, opponents and minor leaguers with historical Reds features and an expanded guide to the Cincinnati Reds Hall of Fame and Museum presented by Dinsmore. Fans also will find information on the club’s community involvement, upcoming promotions, facts about Great American Ball Park and much more. The Reds Yearbook Magazine can be purchased through vendors and various souvenir stands around the ballpark, the Reds Team Shop, the Gameday Pro Shop and online
Scorecard: Scorecard sheets are available free of charge at TriHealth Fan Accommodation Stations while supplies last. Rosters will not be listed on these complimentary scorecards.
Cincinnati Metro can be reached at (513) 621-4455 for schedules and information regarding bus transportation throughout Hamilton County. ACCESS provides transportation throughout Hamilton County for the disabled. Please call (513) 621-4455 for more information. Guests seeking bus service to and from Northern Kentucky can contact the Transit Authority of Northern Kentucky (TANK) at (859) 331-8265.
The Cincinnati Bell Connector is an electric mode of transportation operating in its first phase on a 3.6-mile loop connecting key communities in the city’s urban core.
The streetcar is a vital complement to the city’s existing metro and other transportation systems and is free to ride.
Below is the service schedule for the Cincinnati Bell Connector:
Hours of Operation:
- Monday-Friday: 7:30 a.m. to 11:30 p.m.
- Saturday: 8:30 a.m. to 11:30 p.m.
- Sunday and holidays: 9:30 a.m. to 9:30 p.m.
*Schedule subject to change.
Portable radios are permitted in Great American Ball Park provided their dimensions do not exceed the 16” x 16” x 8” Major League Baseball size requirement and are operable. If a radio is tested and does not work, then it cannot be brought into the ballpark. Guests with radios are permitted to listen to the radio provided the volume does not disturb Guests in the immediate area. Headphones are encouraged for portable radio usage inside Great American Ball Park. HAM, CB and Two-Way Radios are not permitted to be brought into Great American Ball Park.
Weather can affect the start and/or continuation of the game. The Reds have the authority to delay the start of a game, until managers meet with the home plate umpire and exchange lineup cards where the authority transfers to the Umpire Crew Chief. The Umpire Crew Chief shall have the sole and unquestioned authority to determine whether and when play shall be halted during a game, whether and when play shall be resumed, and whether and when a game shall be postponed because of bad weather or unfit playing conditions. If a game has been postponed, Guests will be instructed through the media as to how they will need to use or exchange their tickets for the postponed game.
Reds Authentics is the premier outlet for all MLB authenticated, game-used and autographed memorabilia from current Reds players. On game days, stop by the Reds Authentics Store at Retail Row inside the main gates for deals on a variety of unique items, including game-used jerseys, baseballs, bats, bases and more. Stay up-to-date on Reds auctions at reds.com/auctions. All proceeds through Reds Authentics benefit the Reds Community Fund. For more information regarding Reds Authentics, visit reds.com/authentics or contact us at (513) 765-7097 or [email protected]
The Reds Caravan is a three-day event that takes place in late January, allowing fans all across Ohio, Indiana, Kentucky, West Virginia & Tennessee the opportunity to meet and greet players and executives from the Cincinnati Reds. Some highlights of the caravan include autograph sessions, ticket giveaways and Reds Q&A. For more information visit reds.com/caravan.
REDS COMMUNITY FUND
Since its inception in 2001, the Cincinnati Reds Community Fund (RCF) has used baseball as a vehicle to enrich the lives of youth and to further develop the community. As an independent 501(c)3 non-profit affiliate of the Cincinnati Reds, the RCF is dedicated to improving the lives of youth throughout Reds Country by reaching thousands of kids through free baseball, softball and education programs at the P&G MLB Cincinnati Reds Youth Academy, as well as through the introductory Reds Fun At Bat program, Reds Youth Baseball and Softball Funding network and developmental RBI program. The RCF also partners with urban neighborhoods via the regional Field Renovation and annual Community Makeover efforts, which have pivoted recently to support urgent, front-line needs during the COVID-19 crisis.
The Reds Youth Academy provides free, year-round baseball and softball training programs to youth ages 4 to 18. It also provides underserved children the opportunity to become better students and well-rounded individuals with educational and vocational activities. Academy programming brings education and sport together to provide underprivileged children an opportunity to level the playing field. Academy participation is intended for those who wouldn’t otherwise have access to these types of resources. For additional information regarding the Reds Youth Academy, please call (513) 765-5000 or visit reds.com/Academy.
The Reds Community Fund Split the Pot 50/50 raffle program will be operated during all Reds games throughout the 2021 season. Physical tickets will be available for purchase inside the ballpark from the time that gates open through the end of the game or online at www.reds5050.com. One lucky fan will be chosen as the winner at the conclusion of each jackpot timeframe. Fans may purchase tickets from volunteers located throughout the ballpark, by visiting the Split the Pot booth located on the main concourse near Gapper’s Alley or online at reds5050.com.
To make a tax-deductible donation, please visit reds.com/community or mail a check payable to the Reds Community Fund to: Great American Ball Park c/o Reds Community Fund 100 Joe Nuxhall Way Cincinnati, OH 45202
Contact Info• By Phone: (513) 765-7000
• Website: reds.com/community
• Facebook: facebook.com/RedsCommunityFund
• Twitter: @RedsCommunity
• Instagram: @RedsCommunity
REDS FANTASY CAMP
Baseball fans 30 years of age and older (28 and older if you attend with a family member) get the opportunity to play baseball for a full week at the Reds Spring Training facility in Goodyear, Arizona. Participants enjoy a true major league experience–instruction/coaching from former Reds players, their own Reds major league uniform with their name/number on the back, a locker in the Reds clubhouse, accommodations at a local hotel, and much more! Reds Fantasy Camp usually takes place in late January or early February just before the start of Spring Training. In addition, the camp includes a pre-camp mini workout at Great American Ball Park in December or January before Fantasy Camp begins, a Reunion Event at Great American Ball Park during the Reds regular season, and an invitation to attend Redsfest in December. For more information, call (513) 765-7921 or email [email protected]. PNC Bank is a premier partner of Reds Fantasy Camp.
REDS HALL OF FAME AND MUSEUM PRESENTED BY DINSMORE
The Cincinnati Reds Hall of Fame and Museum is located on the west side of Great American Ball Park on Joe Nuxhall Way. The museum underwent a comprehensive renovation prior to the start of the 2019 season. The museum includes exhibits and state of the art interactive experiences. The renovated museum’s highlights include: the Pursuit of a Dream Exhibit presented by African American Capital Enterprises, the First Nine exhibit that tells the story of the 1869 Red Stockings, the Reds Timeline exhibit that includes hundreds of artifacts from the club’s foundational seasons to the present day, the George and Kim Vincent Baseball Card Archive that displays over 5,000 Reds cards from the 19th century to the present day and a new Hall of Fame plaque room that allows visitors to learn about and experience the careers of Reds Hall of Famers like never before and the Williams Family Champions Gallery that serves as the permanent home of the Reds World Series trophies. The current exhibit, Root the Reds Home, celebrates the history of commemorative pennants and championship banners since 1919.
Fans purchasing regularly priced museum tickets on weekends (Saturday–Sunday) from May–September receive one of five limited edition bobbleheads that comprise the Reds Hall of Fame’s 2021 Bobblehead Series (while supplies last), with a new bobblehead debuting each month. The 2021 Series: May–Dummy Hoy; June–Brooks Lawrence; July–Frank “Noodles” Hahn; August–Bid McPhee; September–Dolf Luque. Museum memberships are also available an offer a wide variety of benefits including unlimited visits to the Hall of Fame, select collectible gifts (including member-exclusive commemorative pennants), a pass to Redsfest, and guest passes to the Hall of Fame. The museum is open seven days a week during the season from 10 a.m.–5 p.m. each day and has extended hours on game days. When the Reds play a night game, the museum is open from 10 a.m.–8 p.m. When the Reds play a day game, the museum is open from 10 until two hours after the end of the game. During the offseason, the Hall of Fame is open 10 a.m.–5 p.m. Tuesday-Sunday and is closed on Mondays.
The Cincinnati Reds Hall of Fame and Museum is a nonprofit 501(c)(3) organization and is open year-round. For more information about the Reds Hall of Fame, daily admissions, or memberships, go to redsmuseum.org or call the Hall of Fame at (513) 765-7923.
REDS HALL OF FAME AND MUSEUM BATTING CAGES
Step up and take a swing in the Hall of Fame batting cages and show off your batting skills to your friends and family. For a small donation to the Hall of Fame, you can choose from one of the two cages that throw at different speeds. It’s fun for all skill levels. Cages open with ballpark gates each home game and remain open until the end of the game.
Due to the COVID-19 Pandemic, the Reds Rover program is suspended for the 2021 season. We anticipate the Rover program returning for 2022. For more information, please call (513) 765-7100.
Bally Sports Ohio Redsfest presented by PNC is the official annual winter warm-up of the Cincinnati Reds. Traditionally held in early December at the Duke Energy Convention Center, this event features games and activities for kids of all ages, including interaction with past, current and future stars of the Cincinnati Reds. For information on upcoming or previous Redsfests, be sure to visit reds.com/redsfest.
Limited re-entry is permitted at Great American Ball Park. Guests can use the re-entry system by reporting to the designated gates at the Gapper’s Alley, to have their ticket scanned. Guests are subject to metal detection screening upon re-entry and there will be no carry-in items permitted through the re-entry gate. If a Guest uses any other gate, other than the designated gate for re-entry to exit they will not be able to partake in the re-entry service.
Public Restrooms are conveniently located throughout Great American Ball Park. All restrooms at Great American Ball Park have diaper-changing stations available and are accessible to Guests with disabilities. Social distancing measures have been instituted, including closing off every other sink and for the men, every other urinal. Below is a list of sections where public restrooms are located throughout the ballpark:
• Men’s 104, 109, 114, 116, 126, 136, 142
• Women’s 101, 106, 108, 115, 117, 128, 134, 141]
• Family 101, 109, 120, 127, 136
• Men’s 404, 412, 417, 419, 425, 429, 435
• Women’s 403, 410, 415, 417, 423, 427, 433
• Family 413, 437
With Retail Row, Guests can get what they need from a number of popular ballpark spots in one convenient location. Stretching from the front gates behind home plate down to Gapper’s Alley along the third-base line, Retail Row features Fan Club Corner, the Game-Used Authentics Store, Season Ticket Member Central, the Split the Pot Booth, and the Home Plate Shop.
On the façade located under the Boone County Bourbon Press Club and Broadcast Booths in Great American Ball Park are all the retired Reds numbers. The 10 Reds who have had their numbers retired are #1 Fred Hutchinson, #5 Johnny Bench, #8 Joe Morgan, #10 Sparky Anderson, #11 Barry Larkin, #13 David Concepcion, #14 Pete Rose, #18 Ted Kluszewski, #20 Frank Robinson and #24 Tony Perez. All Major League Baseball teams have retired #42 to honor Jackie Robinson’s contributions to the game of baseball. Also, on the façade are the retired microphones of Waite Hoyt, Joe Nuxhall and Marty Brennaman. Retired in 2007, these microphones symbolize three of the great radio broadcasters that have called Reds games throughout the years.
Were you caught on camera? Fans that participate in selected pregame and in-game promotions at Great American Ball Park are able to purchase the footage shown on the video boards for just $27. Once available, a downloadable link will be sent via email for you to share your special moment with family and friends. Please visit reds.com/memories to order or call the Promotional Events department at (513) 765-7100 for more information. Not all video board footage is recorded, so please be sure to ask a Promotional Events representative if your special moment will be available.
For $35, you can deliver a special message to commemorate a birthday, anniversary, marriage proposal or other special moments at Great American Ball Park. Message length is limited to 50 characters and the ordering deadline is two business days before the game date. Proceeds benefit the youth baseball and softball outreach programs of the Reds Community Fund. To order a scoreboard message, visit reds.com/messagesor call the Reds Community Fund at (513) 765-7240. Scoreboard messages are complimentary to groups purchasing 15 or more tickets to a Reds game. Please call the group sales team at(513) 765-7600 with any questions.
SCOUT & SCOUT BOX SEATS
Enjoy Reds baseball from a prime spot behind home plate in the Scout Box or Scout Seats. Guests will enjoy exceptional views from the same area Major League scouts use with exclusive access to the Scouts Club presented by Belterra Park featuring a ‘grab and go’ style market, upgraded concession items, and private restrooms. For more information about these seats please contact Reds Premium at (513) 765-7210 or reds.com/premium.
SEASON TICKET MEMBERSHIPS
The Reds offer a variety of Season Ticket Memberships starting at just 14 games. For more information contact us at (513) 765-7500 or visit reds.com/membership.
In accordance with Federal ADA Guidelines, service dogs and miniature horses assisting guests with disabilities are permitted inside Great American Ball Park. Other service animals and comfort animals are not permitted in Great American Ball Park.
The central focus of ballpark management is to provide a safe environment. Cincinnati is in an area of the county where severe weather can arise quickly and become a safety concern for Guests throughout the season. Therefore, weather is continuously monitored through local and regional sources. Additionally, Great American Ball Park is a recognized Storm Ready Facility through the National Weather Service.
This designation means the Reds have trained and prepared sheltering-in-place and evacuation plans which have been approved by the National Weather Service, Hamilton County, and Ohio Emergency Management Officials. In the event of severe weather, ballpark staff, the public address announcer, and the scoreboard will advise Guests as to what they can do to get out of harm’s way. If that occurs, all Guests are asked to quickly adhere, in an orderly manner, to the instructions provided.
Great American Ball Park has been designated as a completely non-smoking facility under Ohio Law. Therefore, it is the obligation of ballpark staff to ensure that smoking, which includes the use of tobacco and vapor devices, does not occur inside Great American Ball Park. Violators may be subject to ejection and potential fines. There is a designated smoking area, outside of GATE B - Gapper’s Alley behind Section 119, that is available for those that wish to smoke. Guests inside of the ballpark can use the re-entry gate at the Gapper’s Alley gates to gain access to the smoking area. Guests are subject to metal detection screening upon re-entry and there will be no carry-in items permitted through the re-entry gate. If a guest uses any other gate to exit, other than the designated gate for re-entry, they will not be able to partake in the re-entry service.
The smoking area may permanently or temporarily be closed and/or individuals refused at the sole discretion of ballpark management.
Goodyear Ballpark 1933 S. Ballpark Way Goodyear, AZ 85338
Main: (623) 882-3120
Fax: (623) 882-3169
Ticket Office: (623) 882-3130
Email: [email protected]
SPECIAL EVENTS AND MEETING FACILITIES
Great American Ball Park offers more than just baseball! Book your next game day meeting, corporate or social event, gala, or wedding reception in one of our premium event spaces. Visit Reds.com/events for additional details. For more information on booking your event with us, please contact our Special Events Department at [email protected] or (513) 765-7237.
Great American Ball Park welcomes Guests that bring and utilize their own strollers. However, the use of strollers should not in any way inhibit general Guest movement, block any aisle, or be placed under your seats. If not in use, they must be stored. Please meet a Fan Accommodations representative for assistance with our stroller corrals. Strollers are not available to rent. Strollers may be subject to search prior to entry by Reds security staff.
The following taxicab companies can be contacted to arrange for pickup or drop-off in the Greater Cincinnati area:
• Community Yellow Cab KY: (859) 261-4400
• Ron’s Cab Service: (513) 921-7667
• Towne Taxi: (513) 761-7700
• United Cab Co.: (513) 251-1155
Taxicabs generally perform their pickups on the north side of 2nd Street west of Joe Nuxhall Way on the west side of Great American Ball Park at the conclusion of the game.
TEXTING FOR SAFETY AND SECURITY
In the event that you have an issue while at Great American Ball Park and need to reach our Security Staff, you can text “REDS” and your issue to 69050. Security Staff will reply and staff will be dispatched to your area, if needed.
Theme packages include an exclusive item only available with purchase of theme ticket package. For more information, visit reds.com/themes.
Advance Ticket Sales
Phone: In Greater Cincinnati, call the Reds at (513) 381-REDS (7337). Outside Greater Cincinnati, call the Reds at (877) 647-REDS (7337).
In Person: Reds Main Ticket Office: Crosley Terrace, Great American Ball Park, 100 Joe Nuxhall Way
Accessible Seating: Visit Reds.com, call the Reds at (513) 381-REDS (7337), call (877) 647-REDS (7337), or contact the Reds Box Office at (513) 765-7400, option 3.
Child Admittance: Great American Ball Park offers complimentary admission to children 3 years of age and under. However, we do request that these children sit on their parents’ or guardians’ laps and not occupy additional seats. Promotional giveaway items are only available for ticketed guests. Tickets for children 4 years and older are priced the same as adult tickets.
Digital Tickets via MLB Ballpark App: All tickets will be delivered through the MLB Ballpark App. For information and instructional videos regarding downloading, accessing and forwarding tickets through the MLB Ballpark App please visit reds.com/ballparkapp.
Lost or Stolen Tickets: Please report any lost or stolen tickets immediately to the Reds Ticket Office at (513) 765-7400, option 3.
Payment Options: Accepted payment methods include cash, checks (accepted at least three weeks prior to ticketed event and in person with valid driver’s license), VISA, MasterCard, American Express and Discover.
Rain Check Policies: In the event a regulation home game is not played, your rain check may be exchanged, subject to availability, at the main ticket office for a ticket of the same or lower price for any subsequent regular game during the current season. Dates for exchange are at the discretion of the Reds. Check reds.com/rainout for additional information and valid rain check dates. Any such exchange must be made at the box office, Difference in exchange value is non-refundable. A rain check of a complimentary ($0.00) ticket is NOT a valid rain check.
Ticket Gift Certificates: May be purchased online at reds.com/giftcard. For questions, please call the box office at (513) 765-7400, option 3.
Ticket Office Business Hours: Great American Ball Park Crosley Terrace 100 Joe Nuxhall Way.
Gameday: Monday-Sunday: 9 a.m. until the end of the seventh inning
Non-Gameday: Monday-Friday: 9 a.m. to 5 p.m. & Saturday: 10 a.m. to 4 p.m. (Open once single game tickets go on sale; Closed after the last home game of the regular season)
Monday-Friday: 9 a.m. to 5 p.m. (Once single game tickets go on sale.)
North Ticket Office (North side of Great American Ball Park) – Temporarily closed for the 2021 season
Will Call: Reds tickets purchased on Tickets.com and drop-offs may be picked-up at the “paid” will call windows located at the Main Ticket Office at Crosley Terrace. These will call windows open one and a half hours prior to scheduled game time. Photo ID is required to pick-up all tickets at will call.
TIRE DISCOUNTERS PARTY DECKS
Groups can enjoy the game from a covered deck down the first-base line in right field, or they can take a seat in the Tire Discounters Party Deck’s padded ballpark seating for up-close views of the game. The deck area and the adjacent 102 seats accommodate parties of up to 140, or the Tire Discounters Party Deck can be divided for two smaller groups of 60–70. The package includes a game ticket, catered buffet and two beers per person.
TOURS OF GREAT AMERICAN BALL PARK AND REDS HALL OF FAME AND MUSEUM BATTING PRACTICE VIEWING
The Cincinnati Reds Hall of Fame and Museum presented by Dinsmore invites you to take the Great American Ball Park Tour that offers visitors access to many “behind the scenes” areas, including Field level stops to the Dugouts and the Warning Track behind Home Plate! During the course of the tour, a Reds Hall of Fame Museum Ambassador provides a host of interesting facts about the ballpark and the history of the Reds while maintaining social distancing protocols. Tour tickets are $22 for adults, $17 for seniors and students (age 13-College w/ID), and $10 for Children 5-12 as well as all active and veteran military service personnel (Kids under 5 are FREE).
Fans also have the opportunity to watch the Reds take batting practice from the right-field Sun/Moon Deck stands prior to Reds home night games (7:10, 6:40, and 4:10 games) through the Reds Hall of Fame and Museum Batting Practice Experience. You must have a separate ticket to that evening’s game to participate in the Batting Practice Experience. Tickets are $22 for adults, $17 for seniors and students (age 13–College w/ID), and $10 for Children 5–12 as well as all active and veteran military service personnel (Kids under 5 are FREE).
Admission to the Reds Hall of Fame and Museum is included with every ballpark tour and batting practice viewing ticket. Discounts are available for groups of 15 or more with an advance reservation.
It is STRONGLY recommended that you pre-purchase your Ballpark Tour and Batting Practice Experience tickets! Not only are dates and times subject to change, but space is limited and sellouts are common! To schedule your ballpark tour, batting practice viewing, or to inquire about a group booking, visit redsmuseum.org or contact the Hall of Fame Box Office at (513) 765-7923.
TRIHEALTH FAMILY ZONE
NEW IN 2021: The TriHealth Family Zone occupies the old Redlegs Landing and concourse space behind the adjacent sections in the right field corner of the View Level. The Family Zone features the ballpark’s second nursing station, playground, batting cages, spectacular river views and more.
Sensory Room As part of the TriHealth Family Zone, fans will have access to a sensory room, a therapeutic space with a variety of equipment that provides individuals with special needs a safe location with personalized sensory input.
TRIHEALTH RIVERBOAT DECK
The TriHealth Riverboat Deck is located beyond center field and with its panoramic views of the entire ballpark and the Ohio River, provides groups another fantastic hospitality option for Reds games. Multiple groups of 20–150 can eat, drink and socialize from this unique center field perch all season long. The package includes your game ticket, catered buffet and two beers per person.
TRIPLE PLAY SUITES PRESENTED BY CUTWATER SPIRITS
A trio of climate-controlled suites available for groups to purchase at Great American Ball Park has been dubbed the Triple Play Suites presented by Cutwater Seltzer. All suites offer outdoor, padded, stadium-style seats, indoor seating, TVs, private restrooms and exclusive catering staff. Suite #13 (a dedication to Dave Concepcion) can accommodate up to 35 people (25-person minimum). Suites #8 (Joe Morgan) and #24 (Tony Perez) can accommodate up to 32 people (25-person minimum). Larger groups may combine two or all three of the Triple Play Party Suites. Included with the game ticket is a catered buffet and two beers per person.
Umbrellas are permitted in the ballpark. For the safety and consideration of your fellow Guests, please do not open your umbrella in crowded areas. Please do not obstruct the view of your fellow Guests. Those obstructing the view of a fellow Guest will be asked to lower their umbrella.
The First Star Fan Zone features Walt’s Outpost, a bar located behind the Fan Zone Field. The bar includes several beverage options and TVs so parents can grab a drink and keep an eye on the game as their kids play. The Walt’s Hitching Post Outdoor Bar also includes river views for Guests to enjoy.
Due to the COVID-19 Pandemic, for the safety of all Guests, the water fountains will not be available for use.
Guests in need of a wheelchair transport can make their request to the nearest Cincinnati Reds Event Staff Employee, either of the two TriHealth Fan Accommodation Stations located at Sections 119 and 420 near Gapper’s Alley, or at any of the First Aid Stations located near Sections 109, 127 or 409. A Game Day Team member will escort you to your seat and can pick you up when you are ready to leave. Wheelchairs are not available for personal use during the event.
WI-FI PRESENTED BY CINCINNATI BELL
Wi-Fi is available to the public at no charge. The GABP Wi-Fi network is named “redswifi” and does not need a password.
See “Ticket Information.”
WORLD CHAMPIONSHIP BANNERS
As another way of honoring the team’s rich history, banners depicting the Reds’ five World Series championship years (1919, 1940, 1975, 1976 and 1990) were installed prior to the 2005 season. These are located on the facade in left field underneath the Buffalo Wings & Rings Machine Room.
Updated January 1, 2020
1. Personal Information We Collect Personal information we may collect from you includes, but is not limited to, your name, address, email address, or birth date. We collect personal information through a variety of means, including:
• Ticket sales and programs;
• Merchandise sales;
• Charitable programs;
• Fan loyalty programs;
• Sweepstakes and contests;
• To provide you with the goods, services or programs that you have requested from us and to communicate with you with respect to those goods, services and programs (including, for example, invoicing, changes/enhancements and renewals) or to improve upon our goods, services, programs or promotions;
• To provide you with Club-related marketing materials and information that may be of interest to you, including, for example, special offers (e.g., new ticket programs or merchandise availability), promotions and event news;
• To provide you with marketing and promotional materials and information from our corporate partners or sponsors, including, for example, special offers, promotions and event news;
• If you enter a contest or other promotion offered by the Club, to administer the contest or promotion, in accordance with its rules and applicable laws;
• To satisfy other reasonable, legitimate business interests (such as collecting outstanding debts); and
• We may use your personal information with your permission.
If you indicate to the Club at the time of collection that you do not wish to have your personal information used for any manner other than to fulfill the specific purpose for which the information is being submitted (e.g. you do not wish to receive future promotional communications), the Club will honor such a request. We may combine the personal information you provide us with information we receive from our partners and from MLBAM, as well as with information we receive from you from other sources such as joint marketing partners or Club databases. We may aggregate certain non-personally identifying components of your information with that of other customers so that we may evaluate and improve our products, services and business practices.
• The Club may share personal information with Service Providers, including but not limited to MLBAM.
• The Club may share aggregated demographic information with third parties. This information does not contain information that can be used to identify you or any other individual person.
• The Club may share your information in any manner to which you consent at the time of collection, including with third parties who are named at the time of collection for the purpose presented to you at the time of collection.
4. Additional Disclosures In addition to the disclosures that may be authorized by you under Section 3, certain other sharing or disclosure of your personal information may occur in the following circumstances:
• As time passes, The Cincinnati Reds LLC may be sold along with its assets, or other corporate transactions may occur. In such a case, our customer information may be one of the business assets we transfer; and
• Your information may be shared to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of any Club policies, rules or regulations.
• We may be required to share your personal and non-personal information pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in this
7. Do Not Call Registry Residents of the United States have the ability to limit telemarketing calls they receive by adding their phone number(s) to the National Do Not Call List. Please visit donotcall.gov for more information. Once registered, your specified phone number(s) will be removed from many telemarketing lists within thirty one (31) days
Important note for Club customers. Registration on the National Do Not Call List does not prevent telephone communications from companies with whom you have an existing business relationship. Therefore, if you wish to manage your telephone communications from the Club specifically,
The Cincinnati Reds LLC 100 Joe Nuxhall Way Great American Ball Park
Cincinnati, Ohio 45202-4109 Attn: Privacy Administrator
Phone: (513) 765-7000
Email: [email protected] should be established for each club.