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2020 Ticket Refund Information

The St. Louis Cardinals have announced the following ticket refund and credit policy for April and May games at Busch Stadium impacted by the COVID-19 shutdown.

April games (13) - April 2, 4-5 vs. Orioles; April 6-9 vs. Dodgers; April 20-22 vs. Reds; April 24-26 vs. Marlins

May games (16) - May 4-6 vs. Padres; May 8-10 vs. Mets; May 18-21 vs. Braves; May 22-24 vs. DBacks; May 29-31 vs. Pirates

Season Ticket Holders (Full, Half and 27-game Plans)

Season Ticket Holders will receive an account credit to be used on a future game. If a refund is desired, Season Ticket Holders should email [email protected], or contact their personal Account Executive.

Single-Game Tickets / Theme Tickets

Single-Game and Theme Ticket buyers will be refunded their full purchase price, including all fees. This refund will be automatically credited back to the original credit card used for purchase. Tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium box office.

10-Game, 6-Game and 5-Game Packs

Pack buyers will receive a pro-rated refund based on the number of impacted games within the pack. This refund will be automatically credited back to the original credit card used for purchase. Tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium box office.

All-Inclusive and Party Suite Tickets

All-Inclusive and Party Suite ticket buyers of 20 or more tickets will be contacted directly by a Cardinals representative regarding their ticket refund options.

All-Inclusive Ticket buyers of 19 or fewer tickets will be refunded their full purchase price, including fees. This refund will be automatically credited back to the original credit card used for purchase. Tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium box office.

Luxury Suite Tickets

Cardinals Luxury Suite holders will be contacted directly by a Cardinals representative regarding their suite refund options.

Group Tickets

Consignment Group Tickets (300+ tickets) Group Leader will be contacted directly by a Cardinals representative regarding their specific group ticket refund options.

Small Group Tickets (20-299 tickets) will be refunded their full purchase price, including all fees. This refund will be automatically credited back to the original credit card used for purchase. Tickets do not need to be returned to receive the refund, unless purchased with cash in person at the Busch Stadium box office.

Cash Ticket Purchases at Busch Stadium

Tickets purchased in person at the Busch Stadium box office with cash WILL need to be returned in order to receive a refund. Fans holding these tickets can utilize the printable refund form found HERE to obtain a refund via mail. Customers who purchased with a Cardinals gift card must fill out this form and return it to the Cardinals.

Stubhub / Other Secondary Market Ticket Purchases

Fans who purchased tickets on StubHub, or any other secondary ticket provider, should contact the provider's customer service staff for support regarding impacted game tickets. The Cardinals are not able to facilitate any ticket credits, exchanges or refunds for tickets not purchased directly through the Cardinals.

For any ticketing questions, fans are encouraged to contact the Cardinals via email at [email protected] or by calling 314.345.9000.