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2020 Season Update

Season Updates

“MLB has been actively considering numerous contingency plans that would allow play to commence once the public health situation has improved to the point that it is safe to do so. While we have discussed the idea of staging games at one location as one potential option, we have not settled on that option or developed a detailed plan. While we continue to interact regularly with governmental and public health officials, we have not sought or received approval of any plan from federal, state and local officials, or the Players Association. The health and safety of our employees, players, fans and the public at large are paramount, and we are not ready at this time to endorse any particular format for staging games in light of the rapidly changing public health situation caused by the coronavirus.”

Today Commissioner Robert D. Manfred, Jr. conducted a conference call with the 30 Clubs of Major League Baseball. Following last night’s newly updated recommendations from the Centers for Disease Control and Prevention (CDC) restricting events of more than 50 people for the next eight weeks, the opening of the 2020 regular season will be pushed back in accordance with that guidance.

MLB will keep fans updated on decisions regarding plans for the 2020 schedule in the days and weeks ahead. The Clubs remain committed to playing as many games as possible when the season begins. We will continue to monitor ongoing events and undertake the precautions and best practices recommended by public health experts, and urge all baseball fans to follow suit. MLB extends its best wishes to all the individuals and communities who have been impacted by the coronavirus.

Ticket Updates

March 23, 2020

If You Have Game Tickets

What should you do if you already have game tickets for the 2020 season? Hold on to them.

Your ticket will not lose its value. Once the new game schedule has been announced, we can provide more information on next steps.

We appreciate your patience as we all work through this together.

If you have any questions, please email us [email protected] or call 602-514-8400.

Donation Updates

The Arizona Diamondbacks Foundation announced the donation of an additional $500,000 to immediately assist in helping those most vulnerable during the current national emergency, bringing the franchise’s current total to more than $1 million.

“The needs in our community continue to grow, particularly in the healthcare industry and we feel it’s important to continue to give back to those heroes,” said D-backs Managing General Partner Ken Kendrick. “We can’t help but be inspired by those who are sacrificing so much right now to keep us all safe and we want to continue to inspire others during these unprecedented times.”

“We are fortunate to not only be in a position to continue to give back, but to be in touch regularly with those in the medical field who can help distribute these funds in a meaningful way,“ said D-backs President & CEO Derrick Hall. “Whether it is personal protective equipment, critical resources to support healthcare personnel or technology to provide virtual visits for those currently receiving care, we believe this money can make an immediate impact.”

The Foundation’s initial donation of $550,000 last week was spread among numerous non-profit organizations that focus on emergency food supply and distribution as well as support for children of working healthcare professionals. This current donation will address that growing need in addition to benefitting those in the medical/healthcare fields.

The Arizona Diamondbacks Foundation and team will continue to monitor the situation in the event additional assistance can be made available, if necessary.

The Arizona Diamondbacks Foundation announced the donation of $550,000 to Arizona-based non-profit organizations that will immediately assist in helping those most vulnerable during the current national emergency.

“Over the past 10 days, we have watched the heroic efforts of so many Arizonans who are helping those in need – from medical professionals to local food banks and childcare operations that have opened their doors to those working long hours to keep our community running,” said D-backs Managing General Partner Ken Kendrick. “We are so grateful to be a part of such a special place and to be in the position to give back at a time like this.”

“I’m so proud of our organization for implementing a plan that will provide relief to communities across the entire state,” said D-backs President & CEO Derrick Hall. “We have had many employees offer to volunteer at local food banks while still practicing social distancing, as each of them simply wants to help those around us. It is not just our civic responsibility, but our honor to be of service to our community during these challenging times.”

The charitable contribution will be spread among numerous non-profit organizations that focus on emergency food supply and distribution as well as support for children of working healthcare professionals. The Arizona Diamondbacks Foundation and team will continue to monitor the situation in the event additional assistance can be made available, if necessary.

Today, the Arizona Diamondbacks announced the establishment of a fund of at least $1 million for gameday staff affected by the postponement of games in Major League Baseball.

“Our gameday staff is part of our family and we want to make sure that we take care of them and support them during these challenging economic times,” said D-backs Managing General Partner Ken Kendrick. “When times are tough, that is when organizations like ours need to step up and I’m proud of all 30 teams who are motivated by a desire to help others in our baseball community.”

“There are personal relationships that exist between our gameday staff and all of us who work at the D-backs and it is important that they know we are here for them,” said President & CEO Derrick Hall. “When baseball returns, so will these faces that our fans have come to know and love, as these are the people who are responsible for the incredible fan experience at Chase Field.”

Details on the implementation of this initiative will be forthcoming and will be provided directly to gameday staff.

A Letter from D-backs President & CEO Derrick Hall

March 12, 2020

Following Major League Baseball's announcement that the season has been delayed for at least two weeks, the Arizona Diamondbacks are proactively monitoring the Coronavirus situation.

"I'm really proud of the decision the league made," said D-backs President & CEO Derrick Hall. "I think it is the right one and it had unanimous support from the 30 owners because it is the right move for our fans, our employees and our players. Making sure everyone is safe is our number one priority."

Optional workouts are taking place at Salt River Fields but are not open to the public.

All ticket holders should retain their tickets until more information is available and next steps can be determined.

We truly appreciate the support of our fans as we work through this unique situation and look forward to seeing you at Chase Field when games resume. Please continue to check this website for more updates.

Activities for Home

Download coloring pages, word games, recipes & healthy food options, wallpapers and more.

Partner Offers

  • Job Opportunities - Banner Health, Circle K, Fry’s Food Stores and Papa John’s.
  • Chick-fil-A - Open for drive thru, curbside pickup and delivery. Receive 20% bonus rewards points on total mobile order purchase through April 30, 2020.
  • Cold Stone Creamery - Fans can get one free creation with the purchase of a creation by using the code APRILBOGO at express.ordercoldstone.com. (Offer ends April 16, 2020). Takeout and delivery services available.
  • State Forty Eight - created a t-shirt to support our community. This “distant yet together” shirt is being sold with 50 percent of the proceeds to benefit Local First Arizona and Matthew’s Crossing. You can purchase the t-shirt at statefortyeight.com.
Papa John's

When the D-Backs win, you win. Get 50% off all pizzas at regular menu price at papajohns.com on Friday, March 27, 2020 with promo code DBACKS50. Valid online only in the Phoenix metro through 3/27/2020. Cannot be combined with other offers; prices and participation may vary.

Taco Bell

Get three (3) FREE seasoned beef crunchy tacos with the purchase of a large drink from 4-6 p.m. on March 27. In recognition of what would’ve been D-backs Opening Day March 26, fans can receive this offer on Friday, March 27, 2020. Price excludes tax. Valid for a limited time only at participating Arizona-area TACO BELL© locations, while supplies last. Offer excludes steak, chicken and Doritos® Loco Tacos.

For one day only, with no purchase required, all drive-thru and carry-out customers who visit Taco Bell restaurants on Tuesday, March 31, 2020 will receive (1) free Doritos Locos Taco at their request. If customers prefer a Crunchy Taco or Soft Taco instead of a DLT, that's fine too! This offer is available all day long.

Chase Field Events

Chase Field Tours

All Chase Field tours have been cancelled and refunded through Saturday, May 9, 2020.

Team Shop

The Chase Field Team Shop will be closed starting Tuesday, March 17, 2020 until further notice.

D-backs Race Against Cancer

The Arizona Diamondbacks Foundation is postponing the 2020 D-backs Race Against Cancer. We are working on date options to reschedule and will communicate with fans once confirmed.

Other Events

Mexico Series

3/20/2020

The Mexico City series scheduled for April 18 and April 19, 2020 between the San Diego Padres and Arizona Diamondbacks at the new Alfredo Harp Helú Stadium has been canceled due to the delayed opening of the 2020 MLB season. Refunds for single game tickets will be processed in the coming days.

Ticketmaster has sent an email to all those who purchased tickets through them. In that email it was explained that due to the current Coronavirus situation, that a full refund of the ticket (including fees) was going to be happening in the next 48-96 hours directly to the credit/debit card used to purchase.

Also, if the purchase was made in cash directly at the box office or a Ticketmaster booth, fans have 45 days to go and claim the refund.

For more information, go directly to the Ticketmaster Mexico page.

Salt River Fields

Tickets purchased at Salt River Fields’ Box Office or Salt River Fields Spring Season Ticket packages will automatically be refunded.

Please note cash purchases made at Salt River Fields’ Box Offices will need to complete the refund form and include a credit card number.

Please click the link for the form and more information: https://saltriverfields.com/

March 23, 2020

D-backs to donate $550,000 to community for Emergency Relief Efforts

The Arizona Diamondbacks Foundation announced the donation of $550,000 to Arizona-based non-profit organizations that will immediately assist in helping those most vulnerable during the current national emergency.

“Over the past 10 days, we have watched the heroic efforts of so many Arizonans who are helping those in need – from medical professionals to local food banks and childcare operations that have opened their doors to those working long hours to keep our community running,” said D-backs Managing General Partner Ken Kendrick. “We are so grateful to be a part of such a special place and to be in the position to give back at a time like this.”

“I’m so proud of our organization for implementing a plan that will provide relief to communities across the entire state,” said D-backs President & CEO Derrick Hall. “We have had many employees offer to volunteer at local food banks while still practicing social distancing, as each of them simply wants to help those around us. It is not just our civic responsibility, but our honor to be of service to our community during these challenging times.”

The charitable contribution will be spread among numerous non-profit organizations that focus on emergency food supply and distribution as well as support for children of working healthcare professionals. The Arizona Diamondbacks Foundation and team will continue to monitor the situation in the event additional assistance can be made available, if necessary.

March 17, 2020

Today, the Arizona Diamondbacks announced the establishment of a fund of at least $1 million for gameday staff affected by the postponement of games in Major League Baseball.

“Our gameday staff is part of our family and we want to make sure that we take care of them and support them during these challenging economic times,” said D-backs Managing General Partner Ken Kendrick. “When times are tough, that is when organizations like ours need to step up and I’m proud of all 30 teams who are motivated by a desire to help others in our baseball community.”

“There are personal relationships that exist between our gameday staff and all of us who work at the D-backs and it is important that they know we are here for them,” said President & CEO Derrick Hall. “When baseball returns, so will these faces that our fans have come to know and love, as these are the people who are responsible for the incredible fan experience at Chase Field.”

Details on the implementation of this initiative will be forthcoming and will be provided directly to gameday staff.

March 16, 2020

Today Commissioner Robert D. Manfred, Jr. conducted a conference call with the 30 Clubs of Major League Baseball. Following last night’s newly updated recommendations from the Centers for Disease Control and Prevention (CDC) restricting events of more than 50 people for the next eight weeks, the opening of the 2020 regular season will be pushed back in accordance with that guidance.

MLB will keep fans updated on decisions regarding plans for the 2020 schedule in the days and weeks ahead. The Clubs remain committed to playing as many games as possible when the season begins. We will continue to monitor ongoing events and undertake the precautions and best practices recommended by public health experts, and urge all baseball fans to follow suit. MLB extends its best wishes to all the individuals and communities who have been impacted by the coronavirus.







Mexico Series

Salt River Fields

D-backs Race Against Cancer

The Arizona Diamondbacks Foundation is postponing the 2020 D-backs Race Against Cancer. We are working on date options to reschedule and will communicate with fans once confirmed.

Chase Field Tours

All Chase Field tours have been cancelled and refunded through Saturday, May 9, 2020.

What should you do if you already have game tickets for the 2020 season? Hold on to them.

Your ticket will not lose its value. Once the new game schedule has been announced, we can provide more information on next steps.

We appreciate your patience as we all work through this together.