March 23, 2020
If You Have Game Tickets
What should you do if you already have game tickets for the 2020 season? Hold on to them.
Your ticket will not lose its value. Once the new game schedule has been announced, we can provide more information on next steps.
We appreciate your patience as we all work through this together.
If you have any questions, please email us [email protected] or call 602-514-8400.
March 12, 2020
Following Major League Baseball's announcement that the season has been delayed for at least two weeks, the Arizona Diamondbacks are proactively monitoring the Coronavirus situation.
"I'm really proud of the decision the league made," said D-backs President & CEO Derrick Hall. "I think it is the right one and it had unanimous support from the 30 owners because it is the right move for our fans, our employees and our players. Making sure everyone is safe is our number one priority."
Optional workouts are taking place at Salt River Fields but are not open to the public.
All ticket holders should retain their tickets until more information is available and next steps can be determined.
We truly appreciate the support of our fans as we work through this unique situation and look forward to seeing you at Chase Field when games resume. Please continue to check this website for more updates.
Download coloring pages, word games, recipes & healthy food options, wallpapers and more.
- Job Opportunities - Banner Health, Circle K, Fry’s Food Stores and Papa John’s.
- Chick-fil-A - Open for drive thru, curbside pickup and delivery.
- Cold Stone Creamery - Takeout and delivery services available.
- Papa John's - Open for delivery and take out.
- Jacksons Car Wash - Receive a FREE car wash by texting DBACKS to 60896
All Chase Field tours have been refunded through Saturday, May 9, 2020. All tours have been suspended until further notice.
During these unprecedented times, The D-backs Team Shop is currently closed. However, we would be happy to fulfill orders which can be placed by emailing [email protected] or calling 602-462-6701 with your request. A Team Shop associate will reach out to you and process and ship your order. Thank you for your continued support of the D-backs.
The Arizona Diamondbacks Foundation is postponing the 2020 D-backs Race Against Cancer. We are working on date options to reschedule and will communicate with fans once confirmed.
The Mexico City series scheduled for April 18 and April 19, 2020 between the San Diego Padres and Arizona Diamondbacks at the new Alfredo Harp Helú Stadium has been canceled due to the delayed opening of the 2020 MLB season. Refunds for single game tickets will be processed in the coming days.
Ticketmaster has sent an email to all those who purchased tickets through them. In that email it was explained that due to the current Coronavirus situation, that a full refund of the ticket (including fees) was going to be happening in the next 48-96 hours directly to the credit/debit card used to purchase.
Also, if the purchase was made in cash directly at the box office or a Ticketmaster booth, fans have 45 days to go and claim the refund.
Tickets purchased at Salt River Fields’ Box Office or Salt River Fields Spring Season Ticket packages will automatically be refunded.
Please note cash purchases made at Salt River Fields’ Box Offices will need to complete the refund form and include a credit card number.