Season Ticket Member Benefits

20% Off Concessions and Merchandise at the ballpark

Season Ticket Members get a 20% discount on food, beverage and merchandise at Oracle Park. Garlic fries and a cold drink? Yes, please!

Ticket Flexibility

Ticket Exchange

Ticket Exchange gives Season Ticket Members the ability to exchange tickets into another game or product, excluding concerts. Full Season Ticket Members can exchange up to 20 games during the 2022 season. Ticket Exchange is available up until 24 hours before game time. Access this benefit via MySFTix or by contacting your Client Relations Account Manager.

Ticket transactions or Special Event add ons:

  1. Log into My SF Tix
  2. Click Exchange from the menu options on the left of the home screen
  3. The game list will default to the current month. To see a different month or all eligible games, click on the button in the menu bar
  4. Open the event you want to exchange
  5. Select the tickets you want to exchange and click Continue
  6. Confirm your selection and click Find Eligible Events
  7. Select the game you want to exchange into
  8. Select the location you want to exchange into (the number of tickets you are exchanging into must match the number of tickets you are exchanging out of)
  9. Click Add To Cart
  10. Pay with account credit or a credit card. For orders that result in a negative balance, that amount will be applied to your account as credit to be used for future exchanges. Exchange credit is only valid during the current regular season and is not eligible for the following season
  11. Click Place Order

TUTORIAL>>

Alternatives to single game ticket exchange options

Contact your Client Relations Account Manager to process an exchange for:

Ticket Donations

How to Donate Your Tickets: (Desktop version only)

  1. Log into MySFTix
  2. Click Donate Tickets on the left hand menu
  3. Click the game you wish to donate. The menu at the top of the page will allow you to change the month.
  4. Select the tickets you wish to donate. Then click, continue at the bottom of the screen.
  5. Click select a charity from the drop down menu then click Donate. Enter a personal message if you wish
  6. A confirmation message will appear and an email will arrive to your inbox.

Please note:

  • Donations are accepted until forty-eight hours before game time.
  • Upon request from our recipient, donation may be turned off if volume is too great.
  • Accounts that donate tickets will receive a donation letter at the end of the calendar year they can use for tax purposes.

TUTORIAL >>

Giants Partner Zone

Click here to sign up or login

The Giants Partner Zone is a tool that helps Season Ticket Members find new partners and manage current partners.

Benefits include:

  • Create custom listings to find partners (minimum 8 games required to post listing)
  • Manage partners, game dates and tickets seamlessly
  • Host an online ticket draft amongst partners ahead of Opening Day

Season Ticket Member Events

Play catch on the field, meet current or alumni Giants players, attend private events and more. The 2022 events calendar will be shared in the coming months.

Exclusive Access

Season Ticket Members get exclusive access to presales for Spring Training, Regular Season, Postseason and non-baseball events throughout the year.

Team Store & MLB Shop Season

Ticket Members get 20% off at all Giants Dugout Stores and 15% off MLBShop.com purchases.

How do I apply my discount?

Simply present your digital STM I.D. Card within the Ballpark app at checkout.

TUTORIAL: Access STM I.D. Card

Are there any restrictions?

The 20% discount is valid on in-stock merchandise only. Valid in-store only. Cannot be combined with any other discount, promotion, or clearance unless otherwise noted. Not valid on prior purchases. Discount taken at register. Not valid on customization fee, ticket purchases, shipping charges, or gift card purchases.

Best Location, Best Prices

Best Location, Best Prices Season Ticket Members lock in the best seat locations at the best price.

Gold Glove Service

Season Ticket Members have a year-round, dedicated Client Relations and Services Manager to assist with all elements of the season ticket member experience

Season Ticket Member Hotline: (415) 972-BALL (2255) E-mail: [email protected]

Premium Seating Hotline: (415) 972-2424 E-mail: [email protected]

Direct Client Relations & Services Department contact information

Postseason Priority

Guarantee you have the best seats at the best price for the Postseason.

MLB Benefits

Free MLB.TV subscription for the 2022 season ($121.99 value)

Claim your membership here

Features include:

  • Watch every out-of-market game LIVE or on demand in HD*
  • Watch on your favorite supported mobile and connected devices
  • Premium on demand content including documentaries, classic programs and more
  • Access to [premium features](https://www.mlb.com/apps/mlb-app) in the MLB app

*Blackout and other restrictions apply. Blackout restrictions subject to change. High speed internet access is required. For more information, click here. (link: For a full list of supported devices, visit mlb.tv/devices. Notwithstanding the terms generally applicable to MLB.TV or otherwise presented to you, the MLB.TV subscription made available to you through this special benefit will not automatically renew.

15% off MLBshop.com purchases

In addition to the Giants Dugout Store discount, Season Ticket Members get 15% off MLBShop.com purchases with a unique code. Your unique code will be emailed to you prior to the start of the season. You can request the code from your Client Relations and Services Manager, as well.

Full terms and conditions can be found here.


The terms and conditions for tickets have been updated to address circumstances related to COVID-19, read them here. By purchasing a Giants ticket, you accept all Terms and Conditions applicable to ticket purchase, including the updated terms.

State and local health officials are actively monitoring the status of COVID-19 in our community and retain the authority to change or modify rules and regulations associated with large events.