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THE BEST TICKET OFFER IN MAJOR LEAGUE BASEBALL

2020 Single Game Buyer 50% Bonus Credit and Refund Request Form

Overview
To review frequently asked questions related to the 50% Bonus Credit Program, please visit www.nationals.com/LoyaltyBonus.

Requirements
Please review the eligibility requirements at www.nationals.com/CreditTerms before proceeding to determine if your purchase complies with the criteria for a credit or refund. Please note that this request form is for single game ticket or parking purchases made directly through the Nationals only (including, without limitation, Holiday Packs, Black Friday Packs, Cyber Monday Packs and 5-Game Classic Plans).

After reviewing the eligibility requirements, please enter your information into the form below if you are requesting a credit for a game that you are unable to attend due to COVID-19, or a refund for Impacted Games. “Impacted Games” means any 2020 Washington Nationals exhibition or regular season home games that were originally scheduled and did not occur.

Form Instructions
For Eligible Products that are single-game ticket purchases only, Eligible Buyers may choose one of the four following options:

  1. You may apply your entire 50% Bonus Credit to additional tickets and/or seat upgrades to Washington Nationals exhibition or regular season home games played at Nationals Park during the 2020 or 2021 regular season by selecting the “Bonus Credit – Tickets” dropdown when submitting your request.
  2. You may convert your entire 50% Bonus Credit so that it can be applied to purchase food and beverage concessions and/or merchandise at Washington Nationals exhibition or regular season home games played at Nationals Park during the 2020 or 2021 regular season by selecting the “Bonus Credit – Retail and Concessions” dropdown when submitting your request.
  3. You may convert your entire 50% Bonus Credit so that it can be applied to a ticket donation to first responders and frontline workers, youth from local communities, and military service members and their families by selecting the “Bonus Credit – Donation” dropdown when submitting your request.
  4. You may request a refund for Impacted Games by selecting the “Refund” dropdown when submitting your request.
    *** If you elect to receive a refund, you will not receive the Total Credit. For any refund requests, please allow a minimum of 4-6 weeks for processing.

For Eligible Products that are single-game ticket purchases only, the 50% Bonus Credit cannot be partially applied across the first three options listed above or changed after your initial request.

Customers selecting one of the credit options will be emailed with instructions to access and redeem their credit at a later date.

To add more than one (1) game, select the "Add Game" option at the bottom of the form. To add a sixth (6) game or more, please re-submit the form.

2020 Single Game Buyer 50% Bonus Credit and Refund Request Form