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Refund Policies for Unplayed Games
Season Plan Holders
Tickets to any scheduled 2019 Postseason games that do not take place do not need to be returned. All Season Plan accounts will be automatically credited for the 2020 season. The value of any tickets to 2019 Postseason games that do not take place will be used towards the purchase or renewal of 2020 Season Plans only.
Single Game Tickets
In the event that a game is not played, all single game purchases for that game will automatically be refunded to the card on which it was purchased. All sales are final, no refunds will be issued for played games for any reason. Any single game tickets purchased through Tickets.com, over the phone or online, for games that go un-played will have the face value of the ticket and the convenience fee refunded. All other fees are non-refundable.
NEW FOR 2019
Washington Nationals Bag Policy
Please note: Beginning in 2019, backpacks may not be brought into Nationals Park except as otherwise provided in the Nationals Bag Policy. For a complete list of permitted bags and details about the Binbox storage option please click the Read More button below.