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The Official Site of the Washington Nationals

Refund Policy for Unplayed Games

GAMES NOT PLAYED:

Tickets to any scheduled 2017 Postseason games that do not take place do not need to be returned. All Season Plan accounts will be automatically credited for the 2018 season. The value of any tickets to 2017 Postseason games that do not take place will be used towards the purchase or renewal of 2018 Season Plans only.

SEASON TICKETS:

Marked SEASON on the front of the ticket. The value of all non-played games will be automatically credited toward the 2018 Season Ticket Package of the account holder of record. Tickets SHOULD NOT be returned and have no cash value. Allow 4-6 weeks for processing.

PHONE AND WEB TICKETS: 

Purchased through Tickets.com marked PHONE/WEB on the front of the ticket. Tickets will be automatically credited back to the account holder of record for any unplayed Postseason games. Phone and Web tickets SHOULD NOT be returned and have no cash value. Please allow 4-6 weeks for processing.

INDIVIDUAL TICKETS:

Marked INDIVIDUAL on the front of the ticket. Tickets must be returned for any unplayed games. Tickets must be presented for refund on or before December 1, 2017 by mail to: Washington Nationals - Postseason Refunds - 1500 South Capitol St. SE, Washington, DC, 20003. Certified mail is recommended, please allow 4-6 weeks for processing.

MAJOR LEAGUE BASEBALL AND BROADCAST PARTNER TICKETS:

Marked MLB on the front of the ticket. The value of the ticket will be automatically credited back to the account holder of record for any unplayed Postseason games. MLB/Broadcast Partner tickets SHOULD NOT be returned and have no cash value.

PARTICIPATING AND NON-PARTICPATING MAJOR LEAGUE CLUBS:

Marked CLUB on the front of the ticket. Tickets will be refunded back to the Club that issued the ticket for any unplayed Postseason games. Club tickets SHOULD NOT be returned and have no cash value.