Meet the Services Team

Melanie Freiria

Senior Manager, Premium Experience & Ticket Services
Phone: (646) 977-8432 | Email: [email protected]

Melanie was born and raised in Puerto Rico. In 2016, she graduated with a bachelor’s degree in communications with a concentration in sports marketing from Saint Joseph’s University. Prior to overseeing service efforts with the Yankees, she worked at the Charlotte Hornets as the Senior Manager of Guest Experience. Her favorite Yankees memory was watching Mariano Rivera pitch the last two innings to win the World Series against the Phillies! In her spare time, she enjoys exploring all types of museums and going to Broadway.

Matthew Matsuyama

Specialist, Premium Contract Administration
Email: [email protected]

Matt grew up in Denver, Colorado and graduated from Florida Southern College with a degree in sports business management. He then earned his J.D. from Sandra Day O'Connor College of Law at Arizona State University. After graduating law school, Matt joined the Yankees in 2021 as Specialist, Premium Contract Administration. His favorite Yankees memory is Derek Jeter's walk-off hit during his final at-bat at Yankee Stadium.

Josh Watts

Premium Coordinator, Ticket Services
Phone: (646) 977-8590 | Email: [email protected]

Josh was born and raised in Tampa, Florida. He graduated from Elon University in 2018 with a degree in sport and event management and a minor in business administration. He began his career in sports with the Oakland Raiders in Inside Sales, and most recently was a Premium Sales Representative with Legends on the Columbus Crew new stadium project before transitioning to his current role as Premium Coordinator, Ticket Services with the Yankees in 2022. His favorite Yankees memory is his father taking him on a surprise trip to the final game played at the historic old Yankee Stadium in 2008.

Caeley McMillan

Season Tickets Coordinator, Ticket Services
Phone: (646) 977-8408 | Email: [email protected]

Caeley grew up in Lynchburg, Virginia and graduated from The University of Tampa with a B.A. in communication. In Tampa, she worked as a Marketing Coordinator at Steinbrenner Field. She then attended the University of South Carolina and earned her master’s degree in sport and entertainment management. In 2022, Caeley started her role as Season Tickets Coordinator, Ticket Services. In her free time, Caeley loves to travel and her favorite place she’s visited has been Capri, Italy.