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Theme Night & Community Night FAQs


What constitutes a valid Theme Night or Community Night game ticket?
  • A valid Theme Night or Community Night game ticket is one that was purchased directly from the Brewers, either online at brewers.com/themenights or brewers.com/communitynights, over the phone at (414) 902-4000, or at the American Family Field ticket windows. Your Theme Night and Community Night tickets will include a separate voucher redeemable for the associated ticket package item whenever applicable. For your tickets and item vouchers to remain valid, they must not be resold online or the value will be removed, resulting in your original Theme Night or Community Night ticket and item voucher becoming inactive and not valid for ballpark entry or item redemption.
If I buy a regular game ticket to the same game as a Theme Night or Community Night, will I still receive the ticket package item?
  • No. The only way to receive the ticket package item is to purchase the specific Theme Night or Community Night ticket.
How do I know that I have purchased the correct Theme Night or Community Night ticket?
  • If the ticket was purchased through the Theme Nights or Community Nights website, or by calling (414) 902-4000 and requesting the Theme Night or Community Night, then you can feel confident that you have purchased the correct ticket. When you receive your tickets, they will have a separate voucher indicating the associated ticket package item.
  • Please note: If you have purchased tickets for an event with an associated ticket package item and you did not receive an item voucher, please contact the Ticket Office at the number listed above or email [email protected] as soon as possible.
How will I receive my ticket package item?
  • In order to obtain the ticket package item, fans must present a valid Theme Night or Community Night voucher to be scanned at the item redemption location. Vouchers must be displayed in your MLB Ballpark app or printed on Brewers ticket stock. Theme Night and Community Night tickets are not able to be printed at home. Theme Night and Community Night items can be picked up on the day of the game at the redemption location listed on your item voucher. Make sure that you bring the voucher with you or display the voucher on your MLB Ballpark app, as you will not be able to collect your item without it.
  • Please note: One item may be redeemed per voucher; max of 10 total items may be picked up per person. Item distribution concludes one (1) hour after first pitch, so be sure to head to your designated redemption location once you've entered the ballpark.
If I have multiple Theme Night or Community Night game tickets, can I pick up items for other members of my group?
  • If a person is attempting to redeem more than one ticket package item, he or she must present an equal number of valid Theme Night or Community Night item vouchers. Please limit your pick-ups to 10 items per person in order to allow a timely redemption process for all fans.
  • Please note: If picking up more than 10 items, please contact the Ticket Office at [email protected] to coordinate an alternate pick up time, after the conclusion of the Theme Night, during regular business hours: Monday through Friday between 9 am and 6 pm.
  • If your tickets were purchased through the Group Sales office, please contact your Group Sales rep to coordinate an alternate pick up time, after the conclusion of the Theme Night, during regular business hours: Monday through Friday between 9 am and 5 pm.
When I arrived at the redemption table it was closed. Am I still able to collect my ticket package item?
  • Yes. Please bring your Theme Night or Community Night item voucher to the Inside Ticket Windows on the Field Level behind home plate, before the conclusion of the 6th inning.
If I can't make the game, am I still able to collect my ticket package item?
  • Yes. If your item voucher has not been scanned for redemption, you may claim your ticket package item within 30 days of the game date. Email [email protected] to arrange a pick-up time during regular business hours: Monday through Friday between 9 am and 6 pm.
How do I select my shirt size?
  • Sizes are distributed first come, first served while supplies last and must be selected at the time of redemption. After sizes are selected, exchanges will not be offered.
I have a Season Ticket Package. Do my season tickets include the Theme Night or Community Night item?
  • No. Season tickets DO NOT include the Theme Night or Community Night items. If you are interested in the item, you must purchase from the special Theme Night or Community Night ticket page. Please contact your Season Ticket Rep with questions.
Can I electronically forward my Theme Night or Community Night tickets?
  • Yes, however in order for the recipient to receive the ticket package item, you must also forward the associated item voucher. In order for the recipient to obtain the ticket package item, he or she must present a valid Theme Night or Community Night voucher to be scanned at the redemption location. Simply forwarding the game ticket will not be valid for item redemption.
Can I resell my Theme Night or Community Night tickets online?
  • Theme Night and Community Night item vouchers cannot be resold. If you elect to resell your game tickets via Stubhub or any other third party website, only the game ticket portion will be transferred to the buyer. Third party purchasers will not be able to redeem for the associated Theme Night or Community Night item.
I have a question that is not answered on this page.
  • For more information, please contact the Brewers Ticket Office by phone at (414) 902-4000, or email us at [email protected] Regular business hours are Monday through Friday from 9 am to 6 pm.