Frequently Asked Questions
Where do I enter the ballpark?
Guests with individual tickets will enter Oracle Park via the main entrance at Willie Mays Plaza, on the corner of Third and King streets. Guests who purchased field tickets will enter via the Portwalk, behind the right field wall along McCovey Cove. Should any of these entrance locations change, we will send a know-before-you-go email to all ticketholders prior to the event.
Do I need a negative COVID test or proof of vaccination to enter the ballpark?
Guests sitting in socially distanced sections are NOT required to provide proof of a negative COVID-19 test or full vaccination for entry to Oracle Park. Guests sitting in fully vaccinated sections WILL need to present proof of vaccination + photo ID to receive the wristband required for entry into the ballpark and/or fully vaccinated sections. Full vaccination is defined as 14 days after receiving the final dose in the vaccination series (May 28, 2021 or earlier). Face coverings are required for ALL guests at all times except while actively eating or drinking.
Are face coverings required at the event?
Ticket holders two (2) years and older will be required to wear a face covering that covers their nose and mouth at all times, except when actively eating or drinking. This applies to Oracle Park staff as well.
Will "In the Heights" and "Everybody's Talking About Jamie" be captioned?
Yes, both films will be fully captioned.
What is a Ticket Voucher?
A Ticket Voucher is a digital document that can be redeemed for a Lower Box seat at the event. Once SF Pride and Oracle Park determine the total seating capacity for SF Pride Movie Night, voucher holders will be invited to redeem their ticket vouchers for specific seats in the Lower Box.
Is access to Oracle Park contactless?
Yes. Entry to Pride Movie Night is available only through the free MLB Ballpark app, to ensure a contact-free experience.
Is there assigned seating?
Yes, all tickets will have assigned seating. If you purchase a ticket to the field, your location or pod will be assigned to you at the time of entry.
Will seating be socially distanced?
To provide a safe and comfortable environment for all attendees, we have adopted a socially distanced seating model throughout most of Oracle Park. In these sections, seats are sold in pods, in allotments of 2 and 4 tickets. Each pod is positioned a minimum of six (6) feet from other pods in any direction.
Parties larger than 4 can purchase multiple pods in close proximity, but are required to sit in the seats specified on their ticket. Pods cannot be broken up at the time of purchase. All available seats in the pod must be purchased.
Field Pods can hold up to 12 guests and will also be socially distanced from other pods.
Fully vaccinated sections have also been added to the Field, Lower Box and View Level. These seats are NOT socially distanced and require proof of vaccination.
How do I access my tickets?
Event tickets are mobile only via the MLB Ballpark app. The free MLB Ballpark app provides a convenient and secure way to use and share mobile tickets, allowing contactless entry (as well as mobile food and beverage orders). Access or forward your tickets prior to arrival. Learn more about mobile ticketing, including step by step instructions on how to access your tickets.
Is my ticket good for both nights (June 11 & 12)?
No, events are sold separately. To attend both nights of the event you will need to purchase tickets for each showing.
What is the cancellation policy?
All sales are final. Tickets will not be replaced, refunded, or exchanged for any reason.
What if it's really foggy and cold?
The event will take place rain or shine, fog or no fog. We recommend dressing warmly as the entire event will be outdoors, and you know how windy San Francisco can be in June.
Will food and beverage be available for purchase?
Concessions may be ordered from your mobile device. Pickup locations will be available to your closest seated section. Place your order from the Mobile Food Ordering tile on the Team Page of the MLB Ballpark app. Walk-up ordering is also available at all concessions stands. Guests may only eat or drink in their ticketed seats.
Where can I pick up my SF Pride commemorative blanket and movie snacks?
Please check your ticket details. You were provided with an additional barcode to access your blanket and or movie snacks. Lower Box & View Level ticketholders: your pick-up location is on the Promenade Level next to the Guest Services Info booth. Club Level ticketholders: your pick-up location is next to the Club Level info booth near section 219.
What is the bag policy?
In an effort to limit contact points and avoid lines at the gates, Oracle Park enforces the following restrictions regarding bags.
- No backpacks
- No bags larger than 16"x16"x8"
- Jackets and blankets must be worn or carried, and not put into bags
Can I bring my own food and beverage?
Yes, outside food and beverage is permitted at Oracle Park, but make sure all beverages are in plastic and factory-sealed. Alcohol, glass, aluminum, or hard-sided coolers are not allowed. Again, backpacks are also not permitted.
What makes this screening unique?
In 2019, the Giants invested in a brand-new scoreboard, the biggest capital improvement project in the ballpark's history. Measuring 10,800 square feet, it’s 45% larger than San Francisco's biggest movie theater and features 4K technology. This is one of the biggest video boards in the country, as well as the premier scoreboard in Major League Baseball. For additional information please refer to our video board specs.
What is allowed on the field?
Guests with field tickets are welcome to bring blankets, but lawn chairs or any other type of chair are not permitted. We encourage comfortable footwear that will not pierce or damage the grass. High heels are not permitted. Only guests with field tickets are permitted on the field.
Are there other items that aren't allowed inside Oracle Park?
Please refer to our A-Z guide for a list of prohibited items.
What is the event timeline?
Doors will open at 6:30 PM. On Friday, June 11, the featured film In the Heights will start at 8:00 PM. On Saturday, June 12, the featured film Everybody’s Talking About Jamie will start at 8:00 PM. There will be a variety of pre-show entertainment, so we highly encourage guests to arrive early!Is there ADA seating?
ADA seating options are available in the Lower Box, Club Level & View Level.
After I enter the ballpark can I leave and come back throughout the event?
Re-entry to Oracle Park is not permitted. Exceptions for medical or ADA needs will be allowed, subject to re-screening by security through any of the entry gates. Please have your ticket, or hand, stamped by security personnel prior to exiting. Guests re-entering the ballpark will be screened.
Where should I park?
Parking will be available in Lot A, at $20 per vehicle. Spaces are sold on a first come, first served basis. We recommend arriving early and giving yourself ample time to get to the ballpark. For additional transportation information, please refer to the below graphic or visit this website.
Can I bike to the event? If so, where do I park my bike?
The San Francisco Bicycle Coalition provide free, secure bicycle parking along the Portwalk, just underneath the right-field foul pole. Bicycle Coalition staff check bikes in and out (almost like a coat check) and watch bikes throughout the event. Cargo and electric bikes, personal kick or electric scooters, and other small personal mobility devices with wheels are also accepted. Shared bikes and scooters are not accepted, nor are larger motorized bikes or scooters.
Can I buy tickets on site?
No, tickets will not be available for purchase at the ballpark box office. All tickets must be purchased online, leading up to the event. We encourage all guests to purchase tickets early to ensure the best pricing and seat selection options.
How can I redeem my Frameline membership discount?
To apply your Frameline Membership discount, please input your coupon code that you received via Frameline e-news in the “Coupon” box located on the ticket/seat selection page. There is not a coupon code entry box on the checkout page. If you are a current member and did not receive your coupon code, contact [email protected]. This discount cannot be applied to a voucher purchase, but can be applied to Lower Box tickets at a later date.
How does this event fit into Frameline45: the San Francisco International LGBTQ+ Film Festival?
The screenings at the ballpark will be some of the first inclusions of this year’s film festival! Please visit the Frameline team on the Promenade Level in section 119 behind home plate. They will have a complete list of all the movies, showtimes and theaters to share with you. You can also find information on the Frameline45 website.