The following are some frequently asked questions about our Kids Club. If you cannot find the answer to your question, or you would like more information regarding the Jr. Nationals Kids Club, please contact us at [email protected].
What ages are recommended for a Jr. Nationals membership?
Rookie and MVP memberships are open to ages 4-12 years old.
Does my membership automatically renew every season?
No. You will need to renew your membership(s) every season.
Where can I pick up my membership kit?
Your membership kit can be picked up at the Jr. Nationals Kiosk at any Nationals Saturday or Sunday home game. If you are not able to pick up your membership kit at a Saturday or Sunday home game, please email [email protected] to schedule an alternate pick-up date and location.
Where is the Jr. Nationals Kiosk located?
The Jr. Nationals Kiosk is located in Nationals Park, on the Main Concourse by Right Field Gate.
When is the Jr. Nats Kiosk open?
The Jr. Nats Kiosk opens two hours prior to First Pitch and closes at the end of the third inning.
What forms of payment does the Jr. Nationals Kiosk accept?
Cash is accepted at the Jr. Nationals Kiosk.
How will I be contacted about special experiences (such as PA Announcements, Batting Practice Viewing Opportunities, etc.)?
The Nationals want you to get the most out of your membership; therefore, you will be updated via email about special opportunities throughout the season. Kids Run the Bases information and dates are available in the back of your Jr. Nationals passport and on www.nationals.com/jrnats.
Can I get free tickets to Nationals games?
Yes! Jr. Nationals MVP members attending Saturday and Sunday home games who stop by the Jr. Nats Kiosk, can scan their Jr. Nats MVP Cards. Each scan earns you points, and once you have collected 4,500 points or scanned at 3 or more games, you are eligible to redeem free tickets to a Nationals home game. All points balance and redemption is done in the Jr. Nationals Portal, which can be accessed via the MLB Ballpark App.
How can I redeem my rewards?
Your rewards can be redeemed via the virtual marketplace in the Jr. Nationals Portal. Once an item has been redeemed you will receive an email with additional instructions to redeem online, or you can bring your MVP Card to the Jr. Nationals Kiosk to pick up your reward items.
When are welcome/birthday messages displayed on NatsHD during the game?
Welcome/Happy Birthday messages are displayed in the middle of the fifth inning.
What if my child loses their membership card or any other Jr. Nationals membership item?
Unfortunately, any lost or stolen items cannot be replaced. If you happen to lose your MVP Card, you can purchase a new one for $5.00.
For any additional questions regarding the Jr. Nationals Kids Club, please contact [email protected].
Jr. Nationals Kids Club membership is limited to children age 4-12. To be eligible for any giveaway or experience associated with the Jr. Nationals Kids Club, a membership must be purchased online from the link on this webpage. This promotion is subject to change without notice. Tickets purchased via this offer shall not be re-sold. All sales are final. There are no refunds, exchanges or cancellations.