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2020 Ticket Policies for Impacted Games

As of 07/06/2020

On July 6, 2020, Major League Baseball (“MLB”) unveiled the 2020 MLB 60-Game Schedule. As a result, all New York Yankees home games originally scheduled to be played by MLB from April through September, 2020 have been impacted by the National Emergency caused by COVID-19 and have become “Impacted Games.” The New York Yankees offer the following options for fans with tickets to Impacted Games:

  1. Eligible ticket purchasers can receive a credit and 10% bonus up to a maximum of $25,000 for their Impacted Game ticket (see, details below);
  2. Ticket purchasers can receive the benefit of the New York Yankees’ Rain Check Policy for their Impacted Game ticket (see, details below); or
  3. Ticket purchasers who originally purchased their Impacted Game ticket from the New York Yankees can receive a refund equal to the established price of the Impacted Game ticket. To request a refund for an Impacted Game ticket purchased directly from the New York Yankees, please contact your New York Yankees’ representatives or email [email protected]. Ticketmaster purchasers can submit a refund request for their Impacted Game ticket via their Ticketmaster account.

2020 60-GAME SCHEDULE

For more information on the 2020 60-Game Schedule for the New York Yankees, click here.

IMPACTED GAME CREDIT

If a fan chooses the Impacted Game Credit, the New York Yankees will provide a credit for an Impacted Game ticket equal to the established price of the ticket to the Impacted Game originally purchased directly from the New York Yankees by Season Ticket Licensees, Group Ticket Purchasers and Individual Game Suite Purchasers (“Impacted Game Credit”).

Season Ticket Licensees:

Season Ticket Licensees will automatically receive the Impacted Game Credit applied to the Account holder of record’s Ticket Account. Season Ticket Licensees will have the option to use the Impacted Game Credit for the purchase and use of: (a) ticket(s) for another regular season game through the end of the 2021 regular season, subject to availability; (b) towards the renewal of their 2021 season ticket plan; and/or (c) tickets in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability. Please note that there is no need to contact your New York Yankees ticket representative. Impacted Game Credit will automatically be applied to your Ticket Account.

Season Ticket Licensees will also be eligible for an Impacted Game Bonus equal to Ten Percent (10%) of their entire Impacted Game Credit up to a maximum of $25,000.00. For more information on the Ten Percent (10%) Impacted Game Bonus Terms and Conditions, please click the below “View Ten Percent Impacted Game Bonus Terms and Conditions” button or contact your New York Yankees ticket representative.

Group Tickets and Individual Game Suite Purchasers:

Group Tickets and Individual Game Suite Purchasers will automatically receive the Impacted Game Credit applied to the Account holder of record’s Ticket Account. Group Tickets and Individual Game Suite Purchasers will have the option to use the entire Impacted Game Credit for the purchase and use of: (a) ticket(s) for another regular season game through the end of the 2021 regular season, subject to availability; and/or (b) ticket(s) in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability.

Group Tickets and Individual Game Suite Purchasers will also be eligible for an Impacted Game Bonus equal to Ten Percent (10%) of their entire Impacted Game Credit up to a maximum of $25,000.00. For more information on the Ten Percent (10%) Impacted Game Bonus terms and conditions, please click the below “View Ten Percent Impacted Game Bonus Term and Conditions” button or contact your New York Yankees ticket representative.

RAIN CHECK POLICY

If a fan chooses the Rain Check Policy, then the Impacted Game tickets can be: (a) used for admission to the rescheduled game, if any, subject to certain doubleheader limitations; or (b) exchanged for a ticket comparable in price and location to another, similar regular season game within 12 months of the originally scheduled game, subject to availability. For more details on the Rain Check Policy visit www.yankees.com/raincheck.

INDIVIDUAL GAME TICKET PURCHASERS

Ticketmaster.com: Fans who purchased tickets to an Impacted Game through Ticketmaster.com will automatically receive a credit equal to the established price of the ticket originally purchased from Ticketmaster.com applied on the Account holder of record’s online Ticketmaster account. Fans can use this credit in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability. Ticketmaster purchasers can submit a refund request for their Impacted Game ticket via their Ticketmaster account.

Yankee Stadium Ticket Office: Fans who purchased tickets to an Impacted Game at the Yankee Stadium Ticket Office may exchange their tickets in accordance with the Rain Check Policy through the end of the 2021 regular season, subject to availability. Exchanges will be processed at the Yankee Stadium Ticket Office when normal business hours resume. Continue to check www.yankees.com/updates for a Yankee Stadium Ticket Office reopening schedule.

COMPLIMENTARY TICKETS

Fans holding complimentary tickets (COMP) or equivalent tickets to an Impacted Game should note that an exchange policy will be announced at a later date. We ask that everyone keep their COMP tickets as the Yankees continue to evaluate events leading up to the start of the 2020 regular season. Continue to check www.yankees.com/updates for additional information. Complimentary tickets (COMP) or equivalent tickets bear no cash value and cannot be redeemed for any benefits that may be offered to ticket(s) with a dollar value.

SECONDARY MARKET TICKETS

Tickets Purchased from StubHub:

Fans who purchased tickets to an Impacted Game on StubHub should visit www.StubHub.com for complete information.

Tickets Purchased from Other Resellers:

Fans who purchased tickets to an Impacted Game from any reseller other than StubHub will need to contact the reseller to discuss their options.

MORE DETAILS

For more details and information, please contact your New York Yankees ticket representative or email [email protected].

FOR ALL TICKET PURCHASERS

IN NO EVENT WILL THE NEW YORK YANKEES BE LIABLE TO TICKET HOLDERS AND/OR TICKET PURCHASERS FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR FOR LOST PROFITS, REVENUES OR BUSINESS OPPORTUNITIES EVEN IF THE NEW YORK YANKEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TICKET HOLDERS AND/OR TICKET PURCHASERS AGREE THAT ANY DISPUTE, CLAIM, OR CAUSE OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE IMPACTED GAME CREDIT AND/OR THE IMPACTED GAME BONUS SHALL BE SETTLED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION HELD IN NEW YORK, NEW YORK. TICKET HOLDERS AND/OR TICKET PURCHASERS AND THE NEW YORK YANKEES SHALL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ARBITRATE AS A REPRESENTATIVE MEMBER OF A PUTATIVE CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.

FREQUENTLY ASKED QUESTIONS

Is Yankee Stadium open?

No. Due to government directives, Yankee Stadium is currently closed to the public. We intend to open Yankee Stadium as soon as we are permitted to do so. Please note that all Yankees representatives are working remotely and remain available for fan inquiries. If you have questions relating to tickets, please email the New York Yankees at [email protected] or email your New York Yankees ticket representative directly. For information related to tours, please email us at [email protected].

Is George M. Steinbrenner Field open?

No. Due to government directives, George M. Steinbrenner Field is currently closed to the public. We intend to open George M. Steinbrenner Field as soon as we are permitted to do so. For more information regarding the suspension of Spring Training and/or team store merchandise please email [email protected] or visit www.yankees.com/springtraining.