REFUND/CREDIT INSTRUCTIONS FOR TICKETS TO GAME(S) NOT PLAYED.
NO TICKET SHOULD BE RETURNED. TICKETS HAVE NO CASH VALUE. NO RE-ENTRY.
In the event the Game indicated on the face of this Ticket is not necessary and not played, the amount paid for this Ticket will be either credited or refunded as follows:
FULL/PARTIAL SEASON TICKET LICENSEES ("Licensee(s)"): As selected by the Licensee on "My Yankees Account" prior to paying the Postseason invoice, the amount paid to the Yankees for the Ticket will be: (a) CREDITED to the Licensee's Season Ticket Account for the immediately following Regular Season; or (b) REFUNDED to the Licensee of record via the same method as the Postseason payment was made by the Licensee. Please allow 4-6 weeks for refund processing. In the event the Licensee fails to make any selection, the amount paid to the Yankees for the Ticket will be automatically credited in accordance with subsection (a), herein.
TICKETMASTER TELEPHONE AND INTERNET PURCHASES: Tickets purchased through Ticketmaster, over the telephone or via the Internet, will receive a refund from Ticketmaster issued as a credit to the credit card used for the original Ticket purchase.
Please do not hesitate to contact the Yankee Stadium Ticket Office at (212) YANKEES or via email at [email protected], if you have any questions.