Globe iconLogin iconRecap iconSearch iconTickets icon

Season Suiteholders General Information

Suiteholder Hotline
(415) 972-2100

Suite Office Fax
(415) 972-2100

Lindsay Campbell, Director, Luxury Suites
(415) 972-2048

Tara Ward, Coordinator, Suites and Premium
(415) 972-2046

Amanda Garcia, Luxury Suite Assistant
(415) 972-2223

Luxury Suite Sales Office
(415) 972-2199

Bon Appétit Catering Offices
(415) 972-1515

Bon Appétit Fax
(415) 972-1510

Bon Appétit Email
 [email protected]

Oracle Suite Level Concierge Desk (during games only)
(415) 972-2099

Public House
(415) 644-0240

Luxury Suite General Questions
[email protected]

Tickets and Suite Access
Luxury Suite Ticketholders have access to their Suite two hours prior to the first pitch and one hour after the conclusion of the game. We feel this time will allow for excellent pre and post-game entertaining as well as the opportunity to utilize your Luxury Suite to the fullest.

Suiteholders have access to reserved areas of the ballpark such as the Blue Shield Field Club Lounge and Alaska Airlines Club Level. Please keep your Suite ticket with you at all times.

Additional Tickets for your Luxury Suite
As a Season Suiteholder, you have the ability to purchase additional tickets in your Luxury Suite. Extra Suite tickets are only available through the Luxury Suite Department in limited quantities. These extra Suite tickets act just like your original tickets and will give the bearer access to all reserved areas of the ballpark, the Suite Level and your Luxury Suite. To order, call (415) 972-2100 or email [email protected].

Guest Passes
At the start of the season, each Suiteholder will be issued an entire season's worth of dated Guest Passes. Each Suite will be issued a maximum of 4 Guest Passes per game. These Guest Passes are not replaceable and extra Guest Passes are not available. Guest Passes are to be used by non-suite level ticketed customers to gain admission to the Suite Level and to the specific Suite indicated on the Pass. Guest Passes are not valid for admission through the main Ballpark gates without a game ticket.

The Guest Passes are designed to be used for friends, family, or clients with seats in other areas of the park to allow them to visit your Suite. Guest Passes are not extra Suite tickets. They are only valid for up to three consecutive innings.

Should a Suite become overcrowded, any person with a Guest Pass will be asked to return to their ticketed seat.

Suite Administrators and Licensees
The Suite Administrator is the individual within your company who is responsible for scheduling and distributing Suite tickets. The Suite Administrators and Licensees are the sole parties allowed to purchase additional tickets for your Luxury Suite. Any person other than those authorized must go through this designated person to purchase additional Suite tickets.

Children
Children 24 months and younger do not need a ticket for entry at Oracle Park. However, they must sit on the lap of an accompanying adult.

Lost or Stolen Tickets
Suite tickets should be treated like cash. If a Suite ticket is misplaced, it can be reprinted, but you must be able to provide the Suite Services Department with the exact row and seat number of the missing ticket. The original ticket will then be disabled and turned away at the gates. In the event your Suite tickets are stolen, please contact the Luxury Suite Services Department at (415) 972-2100.

Non-Baseball Events
Suiteholders will be notified of any upcoming non-baseball events held at Oracle Park and may have the option to purchase a Suite for the event. Due to some event requirements, Suite availability and location may be limited.

Outside Food and Beverage
Please note that food and beverage purchased outside of the ballpark gates is not permitted on the Suite Level, in the Salesforce Champions Suite, the Audi Legends Club, the Alaska Airlines Loft, the Jim Beam Bullpen Box, the Deck or the Candlestick Suite. For information on ordering food for these areas please 
click here. Food purchased inside the ballpark is permitted in all seating areas of Oracle Park.

The Bon Appétit Office will assist you in planning all your catering needs. The order desk is open Monday - Friday, 9:00 a.m. - 5:00 p.m. for advance ordering. All orders must be placed two weeks in advance. Orders can be placed by contacting Carlos Avila at (415) 972-1515 or [email protected]

There is no minimum order for gameday events.

A 20% service charge and 8.75% sales tax will be added to all orders.

Advance Orders:

  • We accept orders online, through our website bonappetitsuites.com, and via email.
  • All email orders must be received by 2:00 p.m., two days prior to the event.
  • Online orders must be received by 2:00 p.m., one day prior.
  • Orders for Saturday, Sunday and Monday should be emailed or ordered online by Thursday at 2:00 p.m.

Did you miss the advance order deadline?

Don't worry, there is a day-of-game menu that you can order from in your Suite. Please contact your Bon Appétit server when you arrive.

* Please note that outside food and beverage is not permitted in the Luxury Suites.

 

Each Luxury Suite is equipped with one locking cabinet for storage of personal belongings such as binoculars, scorecards, company literature, blankets, etc. Should you have a 'par' order of alcohol in your Suite, Bon Appétit may also use the cabinet to store leftover beverages. You can email [email protected] to request that your cabinet be opened for a particular date. For the Suiteholder's protection, we will not open cabinets for anyone without prior approval.

Download the Parking Lot Aerial PDF » 
Download the Transportation Map PDF »

Surrounding Lots
Each Suite ticketing package includes a limited number of Luxury Suite parking passes in Lot A, which are distributed to the Suite owner prior to the start of the season. There is a designated parking area within Lot A for Suiteholders. For more information about season parking, please call (415) 972-2100. Guests who are not provided with a Luxury Suite Parking pass may purchase parking as they enter the parking lots surrounding the ballpark, depending on availability.

The Giants strongly encourage fans to take public transportation to games/events. However, there are over 5,000 parking spaces in Lot A and Pier 48, all operated by Imperial Parking Corporation. Lot A and Pier 48 are located on the East side of 3rd St.

Privately operated lots are also available within a fifteen-minute walk to Oracle Park. These lots are not affiliated with Giants Parking Lots, but they aim to provide service for San Francisco Giants home games.

Click here for more information on "How to get to Oracle Park" »