Groups FAQ
What is the minimum size for a group outing?
The minimum size to be considered a group is 20 tickets. Additional savings are available for groups of 100 or more.
How do I reserve my group and when is final payment due?
To purchase a group of 20 to 99 tickets online, click here. You can also reserve your group at any time by contacting the Group Sales Department at 202.675.NATS (6287) or [email protected]. To hold tickets, we require an initial payment of half the anticipated order total.
Can I purchase a group in your premium clubs?
Yes, we sell groups in our Terra Club, PNC Diamond Club and also sell a variety of nightly suites.
What time can my group enter Nationals Park?
The entire ballpark including suites and hospitality spaces, opens 80 minutes before first pitch (75 minutes for 6:45pm games).
Where can my group park or order a bus parking pass?
To purchase a bus parking pass, please book with your ticket sales representative. For traditional parking passes visit www.nationals.com/parking
What happens if the game I purchase group tickets for is postponed and rescheduled for a different date?
In the event a regulation game, as defined by Major League Baseball, is not played due to weather or any other reason, your original game ticket will constitute a rain check that can be either: (a) used for admission to the rescheduled game, if any, subject to certain doubleheader limitations; or (b) the paid value of your tickets to a postponed or cancelled game can be redeemed for tickets to a future 2024 regular season game, subject to blackout dates and availability. Under no circumstances will a refund be given.
If attending the announced make-up game, your original game ticket will need to be used to gain entry to Nationals Park. Please retain this ticket as it must be used for admittance if attending the rescheduled game. The Nationals are not responsible for lost or stolen tickets.
For an exchange into a different game, contact your Group Sales representative or call us at 202-675-NATS(6287). Any rain check exchanges must occur before the makeup date for the rescheduled game. Under no circumstances will a refund be given.
Can I purchase concession value for my guests to use around the stadium?
Yes! Concession credit can be added on to any tickets. We offer concession credit in increments of $15, $20, $25, $35, or $50. This value will be added on to each ticket and can be redeemed at most concession and merchandise stands in the park.
What age do children require a ticket to enter Nationals Park?
Tickets are sold by the chair, not by the age, so if you would like your child to have their own seat, they will require their own ticket. All children under the age of two and sitting on a lap do not need a ticket.
How do I receive my tickets?
Tickets will be exclusively delivered digitally to the Group Leader’s Nationals account and accessible via the MLB Ballpark app beginning March 2024. Please visit nats.com/digitalticketing for more information on how to manage, forward, and scan your tickets using the MLB Ballpark app.
I reserved a group space at Nationals Park, who can I contact regarding catering for my party?
Please contact your group sales representative to rent nightly suites, conference rooms, and other hospitality areas. Once your area is booked you will be connected with Levy Restaurants, the Nationals food service provider, allowing you to customize your event menu.
Can I get a scoreboard message for my group?
Yes! We provide complimentary scoreboard messages for all groups of 50 or more members. All scoreboard message requests must be made at least 72 business hours prior to your event and must be made directly to your group sales representative. If you have less than 50 people but would like to request a scoreboard message, please visit www.nationals.com/scoreboard
If you have any questions, please call 202.675.NATS (6287) or email [email protected].
The Nationals reserve the right to change any and all 2024 access, benefits, promotions, seating locations and events (including, without limitation, location, dates and times) without notice based upon: 1) federal, city, state and/or local government orders, mandates or restrictions; 2) the guidance or recommendations of a recognized health agency (i.e. Centers for Disease Control or the World Health Organization); 3) any other reason as determined by the Nationals and/or Major League Baseball in their sole discretions.
Tickets brokers are not eligible for this offer. The Washington Nationals may expand the use of netting. All sales are final. There are no refunds, exchanges or cancellations.