2024 NATS PLUS Members

The 2022 Access and Red Carpet Rewards Program ("Program") is offered by the Washington Nationals Baseball Club (the "Washington Nationals" or "Nationals"). Participation in the Program is subject to these Terms and Conditions, rules, regulations, policies and procedures of the Nationals ("Terms and Conditions"). THIS IS A FINAL AND BINDING AGREEMENT. Participation in the Program by an Account Holder (“Account Holder”, “You” or “Your”) constitutes Your consent to these Terms and Conditions; collectively, Full Participants, Limited Participants and Partners, each of which are defined herein, may be referred to as Account Holders. If you do not wish to abide by these rules, do not enroll in the Program. Account Holders are responsible for remaining knowledgeable as to the Terms and Conditions. Since any changes will be posted on this page, you should check this page regularly. Your continued participation in the Program following any changes to these Terms and Conditions constitutes Your acceptance of such changes.

Except as otherwise provided in these Terms and Conditions, the Program is available to (1) all season plan holders who purchase an eligible plan for the 2022 MLB season and whose plan includes five (5) or more games in any seating area within the Stadium (each a "Full Participant"); and (2) individuals who create an account and have downloaded the MLB.com Ballpark application (“Ballpark Application”) to a mobile device (each, a “Limited Participant”). For the purposes of these Terms and Conditions, a Full Participant's plan shall be referred to as follows:

Tier 1 Plans*

• Twenty-two (22) or more games in a “Premium Seating Area”. “Premium Seating Area” shall mean the Terra Club, the PNC Diamond Club, the Gold Glove Club, CLUB 3, Club 24, the K Street Boxes, Championship Boxes or any Suite; or
• Eighty-two (82) games in any other seating area

Tier 2 Plans**

• Forty-two (42) games in any seating area other than a Premium Seating Area

Tier 3 Plans***

• Twenty-two (22) games in any seating area other than a Premium Seating Area; or
• A “Pick ‘Em Plan” that includes forty (40) or eighty (80) tickets.

Tier 4 Plans

• Ten (10) games in any seating area other than a Premium Seating Area; or
• A “Pick ‘Em Plan” that includes twenty (20) tickets; or
• A “Ballpark Access Plan” that that includes eighty-two (82) games.

Tier 5 Plans

• Five (5) games in any seating area other than a Premium Seating Area

*Excludes the “Ballpark Access Plan”, which is a Tier 4 Plan.

**Excludes the “Ballpark Access Plan”, which is a Tier 4 Plan, and the “Pick ‘Em Plan”, which is either a Tier 3 Plan or a Tier 4 Plan as indicated above.

***Excludes the “Ballpark Access Plan”, which is a Tier 4 Plan.

Other plans may apply. Contact Membership Services at (202) 675-NATS for additional information.

WARNING: Notwithstanding anything to the contrary contained in these Terms and Conditions, Ticket Brokers, as defined by the Nationals in its sole discretion, are not eligible to participate in the Program.

If Your plan is subject to a payment schedule, it must be paid in full for the 2022 season by July 1, 2022 at 11:59 PM ET. In the event of non-payment or delinquent payment by a Full Participant, all rights to participate in the Program shall be forfeited. A Limited Participant may become a Full Participant after enrolling in the Program as a Limited Participant and subsequently purchasing an eligible “Full Participant”-qualifying plan, as set forth above.

All Full Participants and Limited Participants must register an online account (or provide access to a Partner in accordance with the terms contained herein) (“Account”) at nationals.com/access (“Program Website” or “Site”) to enroll in and participate in the Program and to access Program reward points, eCASH (defined herein) and Red Carpet Rewards (defined herein). Full Participants with Tier 1, Tier 2 and Tier 3 Plans, excluding all “Pick ‘Em Plans”, may also invite partners ("Partners") to join their Account(s). Partners must set up and register their own online Accounts to participate in the Program. Account Holders must also accept these Program Terms and Conditions in order to participate in the Program. Account Holders shall access all Program functionality through the Ballpark Application while within Nationals Park (“Stadium”).

The number of Partners that may be added to an Account is based upon the number of games included in a Full Participant’s plan, as set forth below:

*excluding all “Pick 'Em Plans”

Please follow the on-screen instructions to set up an Account. For the protection and the security of one's Account, login information and password should not be shared.

All Account Holders must enroll in this Program to participate, including those who participated in the Access & Red Carpet Rewards Program in prior years. All Account Holders must also provide a valid email address and telephone number and are responsible for keeping their contact information up-to-date.

Account Holders may use the Ballpark Application to gain access to the Stadium. Such admission to the Stadium is subject to the Ticket License Terms set forth at https://www.mlb.com/nationals/tickets/terms-and-conditions. For purposes of this Section 4, all references to "ticketholder" and/or "holder" shall be read synonymously with "Account Holder", respectively, (as defined in these Terms and Conditions), and an Account Holder’s use of the Ballpark Application to gain admission to the Stadium constitutes acceptance of these terms.

eCASH

Eligible Account Holders may use the Ballpark Application to make certain purchases in the Stadium; certain purchases may be made via eCASH (“eCASH”). In order to make purchases in the Stadium via eCASH, please follow the below-mentioned terms.

Enrolling in eCASH

A) Go to www.nationals.com/access or the Ballpark Application and create an Account (if one has not already been created).

B) On the Program Website, after Your account has been created, navigate to the “eCASH” menu and input valid credit or check card information into the Account on the Program Website (“Credit Card”), including: First Name and Last Name, Billing Address, Credit or Check Card Number, Credit or Check Card Expiration Date and Credit or Check Card CVV Number. You may change Your Credit Card and check Your transaction history at any time on the Program Website.

• If you are using the Ballpark Application, navigate to the homepage and click “RCR” to login and then click “eCASH” and input valid credit or check card information into the Account, including: Billing First Name and Last Name, Billing Address, Credit or Check Card Number, Credit or Check Card Expiration Date and Credit or CVV Number.

C) By inputting Your Credit Card into Your Account, you hereby authorize Your Credit Card to be charged for certain transactions in the Stadium.

Using eCASH

After Your Credit Card information has been entered into Your Account, eligible Account Holders may use eCASH to: 1) make certain transactions at certain stores and kiosks within the Stadium and 2) to utilize mobile ordering via the Ballpark Application.

To use eCASH, please show your eCASH QR code, found in the Ballpark Application, to the relevant Nationals representative at a Team store or concession stand. When utilizing the aforementioned QR Code, the Credit Card stored in your Account will be charged the amount of your purchase, including all relevant taxes and fees. All uses of eCASH are subject to the terms and conditions contained herein.

eCASH may be used to make purchases at the majority of portable and fixed food and beverage concession stands and a majority of merchandise kiosks (including the Team Store) in the Stadium. Additional concession and vendor locations in the Ballpark may become eligible for eCASH in the future. eCASH cannot be used to purchase, among other things, admission tickets or parking passes for baseball games and/or other events.

Use of the Ballpark Application for purchases of goods or services is subject to an Account Holder’s available Account balance, if any (of eCASH, eCASH Back and/or Bonus eCASH) and to these Terms and Conditions. Visit the Program Website or call 202-675-NATS to check an Account balance.

As it relates to the 2022 MLB Regular Season only, certain amounts of eCASH may be present in a Full Participant, Limited Participant or Partner’s account that has carried over from the 2021 MLB Regular Season. For the avoidance of doubt, aforementioned eCASH may be used for the 2022 MLB Season and does not expire.

eCASH Back and Bonus eCASH

*This Bonus eCASH/eCASH Back offer cannot be combined with any other offer or discount and is only available at participating Team Stores at the Ballpark where eCASH is accepted as a form of payment. No Bonus eCASH/eCASH Back will be awarded for the purchase of any memorabilia, authenticated items, auction items, or customized jerseys. The amount of Bonus eCASH/eCASH Back awarded is based on the full retail price of the item(s) purchased before the application of any sales or other taxes. By way of example only, if a Tier 2 Plan Holder makes a $25 purchase using eCASH at a participating Team Store, he/she will be awarded $5 in Bonus eCASH/eCASH Back for making that purchase.

Each time a Full Participant or Partner makes a purchase using eCASH or eCASH Back at a food and beverage concession stand at the Ballpark during a regular season game, he or she will receive a percentage of his or her purchase back in the form of eCASH Back as follows:

**This Bonus eCASH/eCASH Back offer cannot be combined with any other offer or discount and is only available at participating food and beverage concession stands at the Ballpark where eCASH is accepted as a form of payment. No Bonus eCASH/eCASH Back will be awarded for the purchase of any catering for suites or other hospitality areas. The amount of Bonus eCASH/eCASH Back awarded is based on the regular retail price of the item(s) purchased, which price is inclusive of taxes. By way of example only, if a Tier 2 Plan Holder makes a $25 purchase using eCASH at a participating concession stand, he/she will be awarded $5 in Bonus eCASH/eCASH Back for making that purchase.

For the avoidance of doubt, a Full Participant and/or a Partner will not receive eCASH Back on any purchases made in Nationals Park using Bonus eCASH.

Points are earned in accordance with the Points Schedule set forth below.

Plan Points

Full Participants earn a certain amount of Points depending upon the size and type of plan(s) purchased by or licensed to the Full Participants in connection with the season that it was purchased. All plan Points will be awarded to the Full Participants. See the Points Schedule below for more details.

Attendance Points

Full Participants and Partners may earn Points by attending games in their plan and Limited Participants may earn Points by attending games ("Attendance Points"). See the Points Schedule below for more details.

eCASH Loading Points

Full Participants and Partners may earn Points by loading eCASH into their accounts. See the Points Schedule below for more details.

Poll Points

Full Participants and Partners may earn Points or prizes by answering Poll Questions within the Access Portal. See the Points Schedule below for more details.

The Washington Nationals may, among other things: (a) increase or decrease the minimum number of Memberships or Plans required to participate in the Program as a Full Participant; (b) increase or decrease the number of Points required to redeem a Red Carpet Reward; (c) withdraw, limit, modify, or cancel any Red Carpet Reward; (d) limit the Red Carpet Rewards available; or (e) change Program benefits, conditions of participation, rules for earning, redeeming, retaining, or forfeiting Points, or rules governing the Program or the use of specific Red Carpet Rewards. Please check nationals.com/access frequently for updates to these Terms and Conditions.

Once activated, all Participants may start redeeming Points for game seats ("Reward Seats"), suites ("Reward Suites"), and parking passes ("Reward Passes") ("Reward Seats", "Reward Suites", and "Reward Passes" shall be referred to herein collectively as "Game Rewards"). Additionally, once activated all Participants may redeem Points for: (1) Auction Items, as defined below; (2) select merchandise (“Marketplace Items”); and (3) fan-based activities ("Experiences"). Available at nationals.com/access, Auction Items, Marketplace Items and Experiences shall be referred to herein collectively as "Red Carpet Rewards". All Red Carpet Rewards are subject to availability.

Game Rewards: Points for Game Rewards may be redeemed on the Program Website. The number of Points that must be redeemed for Game Rewards will vary based on a number of factors, including, but not limited to, the availability of Game Rewards, the type of Game Reward requested, and the number of other Participants and Partners requesting Game Rewards. The Nationals reserve the right to vary the precise Game Rewards made available for redemption, and the frequency of which the Game Rewards are made available, in its sole discretion.

Requests for Reward Seats and Reward Passes must be made a minimum of three (3) business days prior to the game date. Requests must be submitted at nationals.com/access. Within twenty-four (24) hours of making a request for a Reward Seat or Reward Pass, an email will be sent to the email address on record for the Participant or Partner, notifying him or her whether or not the request for a Reward Seat or Reward Pass is approved or denied. If approved, the email will contain a link and single-use password, and the Participant or Partner must use the link and password to redeem his/her tickets or passes, which will be delivered digitally. Rewards Seats and Reward Passes will not be sent to Participants in any other way. Participants may change their email address on record in My Nationals Tickets by clicking the “My Account” tab.

Reward Suites may be made available through the Marketplace or an Auction, subject to availability and as determined by the Nationals in its sole discretion, for certain games throughout the 2021 season. Within three (3) business days of winning or redeeming a Reward Suite, a Ticket Services Representative of the Washington Nationals will contact the Participant that won or redeemed the Reward Suite to provide the Participant with a contract that the Participant must sign in order to receive such Reward Suite. A Participant will not be permitted to redeem Points for a Reward Suite or win a Reward Suite through auction unless the Participant signs the contract with the Washington Nationals. Reward Suite tickets will be mailed to the Participant of record only.

Game Rewards are available through the entire 2021 regular season, except for blackout dates, subject to availability, as determined by the Nationals in its sole discretion. All requests must be submitted online on or before September 30, 2021. Points are redeemed for their full value only. Game Rewards that have been received as part of the Program cannot be exchanged as part of the Season Ticket Exchange programs.

Blackout dates apply and are set by the Washington Nationals and are subject to change in the Nationals in its sole discretion. Blackout dates will be set once the 2021 schedule is released. To view 2021 Red Carpet Rewards blackout dates please visit nationals.com/rewards.

Auctions: From time to time, Participants will have the opportunity to participate in online auctions ("Auctions") and bid Points on select merchandise and activities ("Auction Items"). Auctions will take place online only at the Program Website. The availability and frequency of any Auctions are subject to the Washington Nationals' sole discretion. The number of Points which must be redeemed for Auction Items will vary based on a number of factors, including but not limited to, the nature of the Auction Items, the number of other Participants participating in the Auction, and the Auction Results. Unless otherwise stated, by bidding Points on an Auction Item, the Participant is committing to redeem those Points for that Auction Item. If the Participant’s bid is the winning bid or is otherwise accepted, the Points that the Participant bid will be automatically deducted from such Participant’s Account. Auction Items may not be returned or exchanged, and Points will not be re-applied to such Participant’s Account if the Participant fails to accept receipt of Auction Items. Detailed information for each Auction, including terms and restrictions, will be posted on the Program Website.

Marketplace: From time to time, Participants will have the opportunity to redeem Points to purchase Marketplace Items. The availability of any Marketplace Items is subject to the Washington Nationals' sole discretion. A description of each Marketplace Item will be posted on the Program Website. The number of Points required to redeem any Marketplace Item will vary and will be automatically deducted from the Participant’s Account upon making the purchase. Marketplace Items may not be returned or exchanged and Points will not be re-applied to the Participant’s Account if the Participant fails to accept receipt of Marketplace Items.

Experiences: From time to time, Participants will have the opportunity to redeem Points for Experiences offered by the Washington Nationals. The availability and frequency of any Experiences are subject to the Washington Nationals' sole discretion. The details of each Experience and the number of Points required will vary. Detailed information for each Experience, including terms and restrictions, will be posted on the Program Website.

Points expire on December 31st at 11:59 pm of each calendar year and will not carry over to a subsequent season or year. No credit will be issued for any Points or Red Carpet Rewards not redeemed. Red Carpet Rewards are subject to change at any time without notice. Points and Red Carpet Rewards may not be purchased with cash, credit card, or cash equivalents. Points and Red Carpet Rewards may not be resold or bartered by any means, electronic or otherwise. The Washington Nationals reserves the right to revoke and not honor any Points or Red Carpet Rewards that have been resold and if the Washington Nationals suspect that a Participant is reselling Points or Red Carpet Rewards, the Washington Nationals reserve the right to terminate the Participant's participation in the Program revoke or cancel all or some of a Participant's Points, Red Carpet Rewards or other Program benefits or privileges, and/or take any appropriate administrative and/or legal action as it deems necessary in its sole discretion.

Points and Red Carpet Rewards cannot be combined with any other offer, including Season Ticket Exchange Programs or any individual plan offer.

Note: The Washington Nationals is not responsible for Red Carpet Rewards lost, misdirected, or delayed via mail or email, nor does it guarantee on-time delivery of Red Carpet Rewards. The Washington Nationals reserves the right, in its sole discretion, to limit the number of and type of Red Carpet Rewards made available for the entire season and each game.

Points and Red Carpet Rewards are not refundable, exchangeable, replaceable or transferable for cash or credit unless specifically permitted by these Red Carpet Rewards Program Terms and Conditions. The Washington Nationals is not responsible for lost or stolen Red Carpet Rewards or Points, and no replacements will be provided.

In addition to the offers described in Section 5 above, from time to time, Participants may receive promotional offers ("Special Offers") for special discounts to select concession stands and team stores within the Ballpark or for additional opportunities to earn Points. The availability and frequency of any Special Offers are subject to the Washington Nationals' sole discretion. Each Participant’s participation does not guarantee access to Special Offers. Some Special Offers may only be offered to certain Participants, for example Full Participants and Partners. Special Offers may be communicated by email to the Participant’s registered email account or by text messaging to the Participant’s registered telephone number. Certain Special Offers may require a Full Participant or Partner to make purchases using eCASH to redeem certain Special Offers. Special Offers must be valid at the time of redemption. Special Offers are non-transferable and not redeemable for cash. Special Offers expire and will be made available for specific time periods before, during, or late in the game. Please refer to the specific Special Offer for full details, terms and restrictions.

The Jr. Nationals Kids Club presented by Harris Teeter was designed specifically for our youngest and most energetic fans. Two membership options are available for purchase to provide kids age 4-12 an opportunity to enjoy member-only offers and exclusive experiences all season long. Please see mlb.com/nationals/fans/jr-nats to learn about the benefits and purchase a membership by setting up an account at nationals.com/access or logging into your Account. Purchasing a Jr. Nationals Kids Club membership or accessing the benefits constitutes your consent to these Terms and Conditions. Any additional information regarding the Jr. Nationals Kids Club benefits are available through the Program Website.

The Washington Nationals reserves the right to audit any Participant's Account at any time. The Washington Nationals reserves the right, in its sole discretion, to discontinue participation for any Participant who acts or is reasonably suspected of acting in any manner which is inconsistent with or violates these Terms and Conditions or any portion of the Program. The Washington Nationals also reserves the right to discontinue participation for any Participant who acts in a manner inconsistent with local or federal laws, statutes or ordinances or if there are reasonable grounds for suspecting fraud, theft, or dishonesty in connection with the Program, as determined by the Washington Nationals in its sole discretion. Such discontinued participation may result in the loss, revocation, and cancellation of Points, Red Carpet Rewards, and all Program benefits and privileges. The Washington Nationals shall also have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion.

Remember, Ticket Brokers are not eligible to participate in the Program. If the Washington Nationals determine that a Participant is a Ticket Broker and therefore ineligible, the Washington Nationals reserves the right, in its sole discretion, to discontinue the Ticket Broker's participation in the Program and revoke or cancel the Ticket Broker's Points, Red Carpet Rewards and all other Program benefits and privileges.

Email is the Program's primary method of providing service-related updates to Participants. Certain information relating to Red Carpet Rewards and to Special Offers, will only be communicated via email. Participants must provide a valid email address to enroll in the Program and are responsible for keeping their email information up-to-date. Email information can be updated in My Nationals Tickets by clicking the My Account tab. To ensure that all updates are received, we recommend that Participants add [email protected], [email protected], [email protected], [email protected], [email protected] to their address book or "safe senders" list. The Washington Nationals is not responsible for any e-mail notifications that are bounced back or misdirected. Participants may also elect to receive commercial emails and/or texts from MLB.com and nationals.com and can opt-out of receiving such commercial emails and texts at any time without affecting Points or Red Carpet Rewards; however, the Washington Nationals are not responsible for Red Carpet Rewards or other benefits that are not communicated because of a Participant's opt-out status, or for a Participant's not receiving a particular text message or email. By enrolling in the Program, one agrees to receive advertising, marketing materials and other communications from the Washington Nationals by mail and via email.

THE PROGRAM IS OFFERED "AS IS" AND "AS AVAILABLE." THE WASHINGTON NATIONALS MAKES NO WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE PROGRAM AND THE WASHINGTON NATIONALS HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE PROGRAM, AND ANY PURCHASES OR RED CARPET REWARDS, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

EACH PARTICIPANT AGREES THAT THE WASHINGTON NATIONALS AND ITS AFFILIATES AND SUBSIDIARIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS (COLLECTIVELY, THE "RELEASED PARTIES") WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS BY PARTICIPANTS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE OR EXEMPLARY DAMAGES) TO PERSONS, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY ARISING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ACCEPTANCE, POSSESSION, MISUSE OR USE OF A RED CARPET REWARD, OR PARTICIPATING IN THE PROGRAM OR PROGRAM-RELATED ACTIVITY. THE RELEASED PARTIES ARE NOT RESPONSIBLE IF ANY RED CARPET REWARD CANNOT BE AWARDED. IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU FOR ANY DELAY IN OR FAILURE TO PERFORM DUE TO CAUSES BEYOND THE RELEASED PARTIES' CONTROL, INCLUDING, WITHOUT LIMITATION, ANY ACT OF GOD, ACT OF WAR, NATURAL DISASTER, WEATHER, TERRORISM, OR ANY ACT OR OMISSION OF A THIRD PARTY. THIS SECTION WILL SURVIVE TERMINATION OF PARTICIPANT'S PARTICIPATION IN THE PROGRAM.

This Program shall be governed by the internal laws of the District of Columbia, without regard to its conflicts of laws, rules or policies. The Washington Nationals and Participant agree that any dispute, claim or controversy arising from or relating to this agreement or participation in the Program shall be resolved by binding arbitration conducted in the District of Columbia. The parties acknowledge and agree that each has chosen arbitration rather than litigation to resolve any such dispute, claim or controversy. The parties understand that a judgment on any arbitral award may be entered in any court having jurisdiction. No arbitration under this agreement shall be consolidated with any other arbitration, and the earning and redeeming of Points and Red Carpet Rewards are subject to all applicable local laws and regulations. Points and Red Carpet Rewards are offered in good faith, however they may not be available if prohibited or restricted by applicable law or regulation in the United States of America. If any part of these Terms and Conditions is held to be unlawful or unenforceable, that part will be deemed deleted from these Terms and Conditions in such jurisdiction and the remaining provisions will remain in force. All disputes which cannot be resolved between the parties, and causes of action arising out of or connected with the Program shall be resolved individually, without resort to any form of class action.

a. The Program is subject to all applicable laws and regulations and is void where prohibited by law.

b. Unless otherwise stated herein, Points may not be assigned, sold or otherwise transferred by the Participant, by operation of law or otherwise.

c. Except as otherwise provided herein, the receipt and redemption of Points and Red Carpet Rewards cannot be combined with any other offer or discount. Points have no cash value and may not be redeemed for cash.

d. Participants are solely responsible for any tax liability, including the determination thereof, which may result from earning and redeeming Points and from using and receiving Red Carpet Rewards.

e. By participating in the Program, Participants consent to and authorize the Washington Nationals to collect information about the Participant in accordance with the terms of its Privacy Policy, which can be accessed by visiting nationals.com.

f. All questions or disputes regarding eligibility will be resolved by the Washington Nationals in its sole discretion. The Washington Nationals has the sole discretion to interpret and apply the Program Terms and Conditions. The Washington Nationals' interpretations of and decisions regarding these Terms and Conditions shall be final and binding.

g. Accumulation of Points are not Participant's property and may be revoked, cancelled, limited or modified at any time, even though such action may affect the Participant's right to redeem previously accumulated Points.

h. Message and data rates may apply for text messaging and other services available via your mobile device. Check with your mobile service provider for details on specific fees and charges that may apply to you.

i. These Program Terms and Conditions constitute the entire understanding between the Washington Nationals and Participant with respect to the Program, and supersede any and all prior communications, whether written or oral.

j. Each Participant is responsible for remaining knowledgeable as to the Program Terms and Conditions and as to the number of Points in his or her account. The Washington Nationals may attempt, but is not required, to send correspondence to active Participants to advise them of matters of interest, including notification of Program changes. The Washington Nationals will not be liable for any failure to do so and will not be responsible for incorrect or inaccurate transcription of Participant contact information, for problems related to any of the equipment or programming associated with or utilized by the Participant, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any Web site or on-line service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated or postage due mail or other mail or e-mail for whatever reason.

k. The Washington Nationals' waiver of any breach of these Program Terms and Conditions shall not constitute a waiver of any other prior or subsequent breach of these Terms and Conditions. Its failure to insist upon strict compliance with these Terms and Conditions shall not be deemed a waiver of any rights or remedies that it may have against that Participant or any other participant in the Program.

l. Participants and their guests shall at all times maintain proper decorum while attending games at the Ballpark and will abide by all applicable governmental laws, ordinances, orders, directions, rules and regulations, as well as all rules and regulations as are adopted and revised from time to time by the Washington Nationals or any of its affiliates. The Washington Nationals reserves the right to exclude or eject from the Ballpark any and all unruly, rowdy or disruptive persons or person who otherwise violate the Guest Conduct Policy without liability and the applicable Participant shall be fully responsible for any damages or expenses, direct or indirect, incurred by The Washington Nationals and its affiliates as a result of such disruptive behavior and/or ejection.

m. In the event that: (1) the COVID-19 pandemic, (2) any applicable federal, state, city and local governmental order or mandate, (3) any guidance issued by an applicable health agency, or (d) any guidance or directive of Major League Baseball cause: (a) any home games to be cancelled and not rescheduled during the 2021 season; (b) any home games to be played at a venue other than Nationals Park during the 2021 season; or (c) the permitted spectator capacity at the Nationals’ home games to be limited or reduced (the “COVID Conditions”) then the Nationals shall refund any Points expended by the Full Participant, Partner or Limited Participant for the home game impacted by the COVID Conditions.

The Gold, Silver and Bronze levels include seats purchased in the seating sections set forth below:

Gold
Field Level (sections 111-134)
Premium Clubs (PNC Diamond Club sections 119-126 and Nationals Club sections A-E)
Club Level (sections 206-221)
Gold Glove Club
CLUB 3

Silver
Outfield Level (sections 100-110 and 135-143)
Mezzanine Level (sections 201-205 and 223, 225, 227, 229, 231, 233, 235)

Bronze
Scoreboard Pavilion (sections 237- 243)
Terrace Level (sections 222, 224, 226, 228, 230, 232, 234, 236)
Gallery Level (sections 301-321)
Upper Gallery Level (sections 403-420)

Memberships for suites & Championship Boxes:

Attendance Points:

To receive the following Points, each Full Participant or Partner must scan a ticket in the MLB.com Ballpark application on his or her mobile device or a print-at-home ticket *, and each Limited Participant must scan a ticket in the MLB.com Ballpark application on his or her mobile device that was purchased for a 2021 regular season or postseason game at Nationals Park:

15 Points** each time a Full Participant or Partner scans a ticket in the MLB.com Ballpark application on his or her mobile device for entry within 1.5 hours prior to the scheduled start time of the game or once the game has started

15 Points** each time a Limited Participant scans a ticket in the MLB.com Ballpark application on his or her mobile device for entry within 1.5 hours prior to the scheduled start time of the game or once the game has started

* Points will not be awarded for scanning Game Reward tickets
**Earning Points based on scan time are not cumulative.

Full Participants and Partners may scan their tickets in their MLB.com Ballpark application on their mobile devices or print-at-home tickets in connection with 5 games or more and receive the Points set forth below. Limited Participants may scan their tickets in the MLB.com Ballpark application on his or her mobile device in connection with 5 games or more and receive the Points set forth below. The amounts are cumulative (i.e. each time a new threshold is reached, the corresponding Points will be earned).

eCASH Loading Points:

Full Participants and Partners may load the following denominations of money into their Accounts and receive the following Points:

Poll Points:

Participants may answer poll questions located on the welcome page of the Access Portal for one entry in a drawing to win a prize. A single question may not be answered more than once. The frequency and volume of questions and the value, quantity and frequency of prizes are subject to the sole discretion of the Washington Nationals.