Nationals Park A-Z Information Guide
A
Accessible Seating
Accessible seating is available for purchase online at nationals.com/tickets, or in person at the Nationals Park box office windows on gamedays. Ticket holders who need to change their seats for accessible seating can also visit the Ticket Services windows on gamedays.
Accommodations/Guest Services
In addition to those listed in this Guide, the Washington Nationals offer readily available accommodations for guests with disabilities and special needs. Our Nationals Guest Experience team has three locations available to serve our guests, located in Centerfield Plaza, and behind Sections 131 and 320. All Guest Services locations will be open when gates open. Guest Services located in Centerfield Plaza will remain open an additional 45 minutes following the conclusion of the game.
Advertising
See CORPORATE PARTNERSHIPS.
Alcohol Policy
Alcohol not purchased at Nationals Park is expressly prohibited in all ticketed areas. See GUEST CONDUCT POLICY. State and Federal law prohibit the sale of alcoholic beverages to persons under the age of 21. Guests should be prepared to show proper identification showing proof of age when purchasing alcoholic beverages at Nationals Park. No more than two (2) alcoholic beverages will be sold per purchase per ID. Alcohol sales in general seating areas will end at the conclusion of the eighth inning, but may also be discontinued earlier at the discretion of the Nationals. Guests may not take any alcoholic beverages out of Nationals Park. The Nationals encourage all fans consuming alcohol to take public transportation or have a designated driver. See RESPONSIBLE FAN PROGRAM PRESENTED BY BUDWEISER.
All-Star Balloting
Guests may cast their ballots for their favorite Nationals player online at nationals.com/votenats during the official MLB voting period. Vote early, vote often and vote Nats!
Animals
We welcome trained service animals recognized by federal law at Nationals Park. "Service Animals" are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Service animals must be leashed and under the control of their handler at all times. All other animals are prohibited unless otherwise noted for special ticket events.
App
The MLB Ballpark App allows you to access digital ticketing functionality, ballpark information, check-in offers, interactive features, exclusive content, and more! For details visit nationals.com/ballparkapp.
Apple Pay
Apple Pay is the preferred mobile payment method at Nationals Park and is accepted at most locations.
Assistive Listening Devices
Guests with hearing impairments may sign out a transistor radio free of charge from Main Guest Services located in Center Field Plaza. A valid government-issued ID will be held until the device is returned. These devices are available for all Nationals baseball games.
Attire
Tops, bottoms and footwear are required for admission and must be worn at all times at Nationals Park.
Autographs
Sundays are Signature Sundays at Nationals Park! Two Nationals players will sign autographs for fans at every Sunday home game all season long. Autographs will take place at the top of the Nationals dugout starting one hour prior to first pitch, weather permitting and subject to player schedules. Fans must obtain a free voucher in order to participate in the autograph sessions – vouchers will be distributed on a first come, first served basis at Section 103, starting when the gates open 80 minutes (75 minutes for 6:45pm games) before first pitch. Fans are limited to one autograph voucher per person. Redemption of vouchers are subject to the rules and policies of the Washington Nationals, each of which may change from time to time.
Automated Teller Machines (ATMs)
PNC Bank and Industrial Bank ATMs are located on all levels of Nationals Park, behind Sections 106, 120, 213, 302 and 318. Guests experiencing any problem related to an ATM should contact their financial institution. Neither the Nationals nor Nationals Park employees have access to the ATMs.
Automobile Assistance
If you are parked in a Nationals-managed lot and encounter car troubles at the end of an event, please call 202.640.7911. Should maintenance issues arise, we want to ensure that your vehicle is not towed from Nationals-managed parking lots.
B
Baby Changing Stations
Baby changing stations and tables can be found in all public restrooms inside Nationals Park, as well as in the Nursing Lounge. See NURSING LOUNGE.
Backpacks
Backpacks, including clear backpacks, may not be brought into Nationals Park except as otherwise set forth in the Nationals Park Bag Policy available at nationals.com/bagpolicy. See also GUEST CONDUCT POLICY. (Prohibited Items).
Bags
With very limited exceptions, bags must be clear with the contents plainly visible, or they will not be permitted inside Nationals Park.
Anyone arriving with a prohibited bag will be directed to use the Binbox locker service or to make their own arrangements. See BINBOX.
For specific details, please see the Nationals Park Bag Policy at nationals.com/bagpolicy.
Banners & Signs
See GUEST CONDUCT POLICY. (Banners & Signs).
Baseball Bats
Baseball bats may not be brought into Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Batting Practice
Guests are invited to watch batting practice upon the opening of gates. All gates will open 80 minutes prior to first pitch (75 minutes for 6:45pm games). Batting practice times are approximate and subject to change without prior notification and at the discretion of either team. Guests may not watch batting practice from a seating area where they do not have a valid ticket entitlement.
Guests may purchase batting practice on-field passes online to enter the ballpark an hour before gates open and watch batting practice from the warning track. Guests with early entry batting practice should enter through the Media and Suites entrance located on South Capitol Street. Guests may purchase batting practice on-field passes at nats.com/battingpractice.
Beach Balls and Other Inflatable Items
Beach balls and other inflatable items are prohibited in Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
BETMGM App
Place your in-game bets anywhere, anytime, within two blocks of Nationals Park! Download the BetMGM App now! To download the app, go to your app store (Apple/Android) and download the BetMGM app.
BETMGM Sportsbook
The BetMGM Sportsbook at Nationals Park is open daily from 11am to 12am! Catch all the action and bet on your favorite teams at the 4,000 sq. ft. sports bar. Located adjacent to our Center Field gates, the Sportsbook features wall-to-wall screens, 6 betting windows, 17 kiosks and a 40 ft bar. Go to nationals.com/betmgm for more information.
Bike Valet
Nationals Park is bicycle friendly, with space for 250 bikes in bike racks located around the exterior of the ballpark. Guests may use the free Bicycle Valet, located to the left of the entrance to Garage C, on First Street SE near N Street SE. The valet accepts bikes, personal e-scooters and e-bikes 2 hours before game time and will close 1 hour after the completion of the game. Guests may also check their helmets as helmets are not permitted in Nationals Park. Guests can determine the best bike route by visiting nationals.com/waytogo. Bicycles are not permitted inside Nationals Park.
Binbox
Binbox offers storage space to guests attending games at Nationals Park. Binbox is offered in two locations; one to the left of Right Field Gate and one at the bottom of Home Plate Gate. Binbox opens 2.5 hours prior to gates opening and closes one hour after the final out. Two sizes of lockers are offered at differing price points. Please note that all bags placed within a Binbox locker are subject to security inspection.
Bottles and Cans
Metal or glass containers of any kind are prohibited (except for clear, factory-sealed or empty plastic water bottles no larger than one liter, juice boxes, insulin containers and baby food). Only one water bottle per person will be permitted. For the safety of everyone, no frozen water bottles will be permitted into Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Box Office
The Nationals Park Box Office is located outside and adjacent to the Center Field Gate. On gamedays guests can seek assistance with ticket-related issues at the Center Field Box Office which will serve as Ticket Services for the 2024 season.
The Nationals Park Box Office will open on gamedays starting April 1, 2024 and continues through the end of the 2024 season.
Gamedays:
- Main Box Office facing N street near the corner of N & Half streets is open beginning 3 hours prior to first pitch and closes at the end of the 6th inning.
- Center Field Box Office located adjacent to Center Field Gate and behind the Main Box Office is open beginning 2 ½ hours prior to first pitch and closes in the middle of the 7th inning. This location will serve as Ticket Services for the 2024 season to assist fans with ticket-related issues.
- Home Plate Box Office next to the Home Plate Gate is open beginning when gates open and closes at the end of the 3rd inning.
- Advance Ticket Sales located inside the ballpark behind Sections 103/104 is opens when gates open (80 minutes prior to first pitch - 75 min for 6:45pm games) and closes at the end of the 5th inning.
Non-Gamedays:
- The Nationals Park Box Office is open only on gamedays and is closed on non-gamedays during the 2024 season.
- To purchase single game tickets, please visit nationals.com/tickets.
For ticket information, contact 202.675.NATS(6287) or [email protected]
Brooms, Poles, and Staffs
Brooms, poles and staffs of any kind are not permitted inside of Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Budweiser Brew House
Budweiser Brew House is located in Center Field Plaza and available once gates open. Guests may choose bar or table seating on a first-come, first-serve basis and have a one-hour time limit for service. The Nationals reserve the right to restrict access to this area on game days at any time for any reason.
Budweiser Terrace
Located behind the NatsHD videoboard, guests can enjoy this elevated center field view of the field. For information on hosting a private event on the Budweiser Terrace on a non-game day, please visit nationals.com/events.
Bullpen Cart
The Bullpen Cart is available to relief pitchers for both the home and visiting teams. When a pitching change is made, the Bullpen Cart will appear in Center Field, drive to the bullpen to pick up the pitcher, and transport him to the warning track in front of his dugout, if he chooses to ride
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Cameras and Video Equipment
Guests are permitted to bring cameras and video equipment into Nationals Park, provided that they are for personal use only. Cameras with a lens longer than eight (8) inches may not be brought into Nationals Park, except by credentialed media. Filming of any game footage is strictly prohibited by Major League Baseball. While taking photographs, guests are not permitted to stand in the aisles, portals, or walkways, or to obstruct others from viewing the game. Monopods, tripods, and selfie sticks are not permitted in Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Camps
In partnership with Headfirst, Nationals offer the opportunity for young ballplayers to connect with their favorite team while learning and practicing their favorite sport. Those interested, please visit: nationals.com/camps.
Cashless
Nationals Park does not accept cash as a form of payment for tickets, concessions or retail. There are three locations inside Nationals Park where cash can be exchanged for Nats Bucks. Those locations are Advance Ticket Sales behind Sections 103/104, Guest Services behind Section 131, and Guest Services behind Section 319. Cash is accepted for 50/50 raffle purchases.
Chair of Honor
In 2015, in coordination with the Vietnam Veterans of America, the Nationals dedicated a Chair of Honor at Nationals Park for military personnel taken as prisoners of war or listed as missing in action. This unoccupied, reserved seat is a visual reminder of those brave men and women who have not yet come home, and the sacrifices each made in serving this country.
Cherry Blossom Trees
Nationals Park has 14 Kwanzan Japanese Cherry Blossom Trees, eight of which are located in the Center Field Plaza. The remaining six Japanese Cherry Blossom Trees are located on the Main Concourse beyond the left field seating area. These trees were grown in southeastern Pennsylvania and were transplanted to Nationals Park on March 6, 2008, in an official dedication ceremony.
Children
Children who are 2 years old and younger do not need a ticket for entry; however, must sit on the lap of a parent/guardian during the game, without obstructing the view of other guests. Strollers must adhere to Nationals Park policies. See STROLLERS.
CLEAR Entry Lane
The Washington Nationals are proud to partner with CLEAR to help fans get into Nationals Park faster—for free. Download the CLEAR App, log in or sign up for free, tap the QR code in the top right corner, and head to the CLEAR Lane at Center Field Gate.
Community Relations
The Nationals are committed to enhancing the quality of life for citizens in the Washington, D.C. region. Our primary focus is on initiatives that honor military families, encourage youth participation in baseball and softball, and support K-12 education. For more information about Community Relations efforts, please visit nationals.com/community.
Concerts
Nationals Park plays host to the biggest acts in music every summer. For all questions pertaining to concerts, please visit nationals.com/concert. Click on the show link for information about ticketing, safety procedures, prohibited items, parking, Metro, gate times, and much more.
Conference Center
Nationals Park has conference center space available. If you are interested in booking this space for a non-game day event, please feel free to visit nationals.com/events to learn more. If you are interested in booking this space on a game day, please visit https://www.mlb.com/nationals/tickets/ticket-finder.
Coolers and Hard-Sided Containers
Coolers and hard-sided containers are prohibited at Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Corporate Partnerships
For sponsorship opportunities with the Washington Nationals or at Nationals Park, contact our Corporate Partnerships Department at [email protected]
Customer Service
Guest Experience Representatives are available throughout the game to assist in-person with any service-related questions. Fans can get immediate assistance during events by texting NATS along with their issue and location to 202-980-4357, or by tweeting @natsparkservice.
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Services for Guests with Disabilities
Nationals Park offers several accommodations for our guests with disabilities, including several ADA seating options, wheelchair-accessible entrances, elevators, ramps, restrooms, drinking fountains, and ATMs. Additionally, vision-impaired fans can pick up an in-park live radio lanyard at any Guest Services location (behind sections 103, 131, and 320) to assist with listening to the live radio broadcast of the game while at Nationals Park.
Discounts
The Washington Nationals may offer the following select ticket discounts throughout the season.
- Military, Seniors, Students & Government Employees receive a $5 discount off any ticket within select seating areas. Tickets must be purchased at the Nationals Park Box Office with the appropriate identification, day of game only. Transactions are limited to one (1) ticket per person. Discount is not valid for Diamond and Marquee tier games, Grandstand tickets, Standing Room Only tickets, or Suite tickets. All tickets are subject to availability.
- For information on all the Nationals current ticket discounts, visit nationals.com/deals
District Tickets
District Tickets in sections 401 & 402 are available for all Nationals home games and can be purchased exclusively at the Nationals Park box office. All buyers must have the MLB Ballpark app, an MLB account, and a valid Washington, DC driver’s license in order to purchase. Pricing varies by game tier: $5 for Value and Regular, $9 for Prime, $15 for Marquee, and $25 for Diamond tier games. Limit four tickets per game, up to four games per season. All seating is subject to availability while supplies last. Tickets are delivered exclusively to the MLB Ballpark app and are not eligible for resale or transfer. Ticket barcode will appear the day of game once gates open.
Donations
For information or to request an in-kind charitable donation, please visit nationals.com/donations. All requests must be submitted online at least six weeks in advance of the fundraising event.
To learn more about ticket fundraising opportunities, contact 202.675.NATS(6287) or [email protected].
Drones
Drones and other unmanned aerial vehicles (including, without limitation, airborne drones which are prohibited by law) may not be brought into or used in Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
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eCASH
eCASH is the digital currency of the Washington Nationals and is accepted at food and merchandise stands throughout the ballpark. All fans have the option to use eCASH within the MLB Ballpark app. To get started with eCASH, fans should download the MLB Ballpark app and tap on the Rewards & eCASH icon after logging in. Using eCASH provides fans with the opportunity for exclusive, periodic eCASH-only promotions and the ability to earn eCASH back for season plan holders.
Elevators and Escalators
There are three sets of elevators and three sets of escalators at Nationals Park. Elevators are located behind Section 107 for access to all levels, and behind Section 120 for Terra Club, FIS Champions Club, and Press Box access.
Emergency Evacuation
In the event of an emergency, Nationals Park team members have been trained and instructed to assist guests in evacuating Nationals Park. All guests should familiarize themselves with the emergency evacuation video played throughout the ballpark, including on the scoreboard, before home games. It is a good idea to identify two emergency exits closest to your seat location. Families and groups should pre-designate a meeting location outside of the ballpark in the event of an evacuation. Guests are asked to remain calm and follow the instructions of Nationals Park team members and the public address announcer. If you have any questions about the location of an emergency exit, please refer to the ballpark diagrams or ask a Nationals Park team member for assistance.
Employee Recognition
The Nationals are committed to providing excellent customer service and are pleased to hear about Nationals Park team members who perform in an exemplary manner. If you would like to recognize any Nationals Park team members, please send an e-mail to [email protected], Tweet @natsparkservice, or visit one of the Guest Services locations in Center Field, Section 131, or Section 320.
Employment
For those interested in employment with the Nationals, you can find a listing of our open positions at nationals.com/careers. Those interested in employment with Levy Restaurants (food service, concessions, etc.) should contact Levy directly at 202.640.7939. Those interested in employment with BEST Crowd Management, Inc. (event security) should visit https://jobs.best.garda.com/security-officer-washington-nationals/job/27839637.
Entering Nationals Park
For the safety of everyone at Nationals Park, both MLB and the Nationals require that all persons entering Nationals Park walk through a metal detector or be screened with hand held metal detectors to search for prohibited items. See GUEST CONDUCT POLICY. (Prohibited Items). This includes a thorough inspection of all jackets, coats, packages, bags, purses, and any other containers brought to any of the Nationals Park entry gates.
Events
See NON-GAMEDAY EVENTS or visit nationals.com/events. For in-game private events, contact 202.675.NATS(6287) or [email protected].
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Face Coverings
Staff and fans at Nationals Park will be required to follow the most up-to-date state and federal guidance regarding face-covering requirements.
Family Picnic Area
Located in Right Field near Section 142, this area offers picnic tables for families to use on a first-come, first-serve basis.
Family Restrooms
Family restrooms equipped with baby changing tables may be found on the concourses behind Sections 104, 117, 139, and 235. We request that family restrooms be reserved for guests with young children or those with special needs.
Fan Interference
Fans are prohibited from touching, attempting to touch, or interfering with a ball in play or a player during a game. Any guest doing so will be ejected from Nationals Park. See GUEST CONDUCT POLICY. (General Guidelines).
Fan Mail
Letters should be addressed to specific players or coaches so they can be forwarded to individual recipients. Fans should be aware that players and coaches receive a large amount of fan mail each week and the Nationals cannot guarantee that a player or coach will respond. Fan mail should be sent to the following address:
[Coach or Player Name]
Washington Nationals Baseball Club
1500 South Capitol Street SE
Washington, DC 20003-1507
Guests should refrain from sending items for autographs or items of value. The Nationals are not responsible for returning mailed items and do not accept items to be autographed for personal or charitable reasons. See DONATIONS.
Fan Support Line
To discreetly report unruly behavior or security issues during the game, guests are encouraged to text "NATS" along with a brief description of the issue and the location to 202-980-4357.
Field Trespassing
Any guest attempting to enter the field or cause objects to enter the field before, during, or after a game or event will be subject to criminal prosecution and/or fines. See GUEST CONDUCT POLICY. (General Guidelines).
First Aid and Medical Services
First Aid locations inside Nationals Park are located behind Sections 107, 131 and 312. EMTs are inside the ballpark and ready to respond to emergencies. Guests requiring First Aid assistance are urged to contact any member of the Nationals game day staff or visit one of our three first-aid locations.
First Street Party Tent
Located outside the First Base Gate on First St. SE & Potomac Ave. SE, the First Street Party Tent along with other hospitality spaces, will be available to book for groups for the 2024 season. Visit nationals.com/hospitality for more information on group hospitality areas at Nationals Park.
FIS Champions Club
The FIS Champions Club features a well-appointed, two-story, 33,000 square foot dining lounge and bar, channeling all the energy and excitement of the game – indoors. Access to the interior portion of the FIS Champions Club requires guests to have a proper ticket. The FIS Champions Club commemorates the District of Columbia’s rich and ever-growing baseball history and displays the team’s awards and accolades, including the 2019 Commissioner’s Trophy from the Nationals’ World Series win. Fans enjoy upgraded décor and an elevated food and beverage experience, including gourmet burgers, dessert stations, signature cocktails, all-inclusive fountain beverages and more. For information on hosting a private event in this area on a non-gameday, please visit nationals.com/events.
Food and Beverage
Visit nationals.com/concessions for food and beverage information. Also see OUTSIDE FOOD AND BEVERAGE.
Foul Balls, Home Run Balls, and Bats
All guests are asked to stay alert throughout the game for foul balls or bats that might leave the playing area. See INJURY DISCLAIMER. Guests are permitted to keep all foul and home run balls that are hit into their seating location. Please see the guest experience representative in your section to find out how to receive a certificate to memorialize your catch. Balls and bats entering the stands must be returned if requested by the Nationals or the visiting team. Guests are prohibited from throwing balls back onto the field. Violators are subject to ejection or possible arrest. Any guest who interferes with a ball in play or the game in any way is subject to ejection from Nationals Park. See GUEST CONDUCT POLICY. (General Guidelines).
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Gate Locations
Nationals Park has several gate locations for entry and exit. Gates include the Center Field Gate, with entry access on N Street SE; Left Field Gate, with entry access on South Capitol Street SE; Home Plate Gate, with entry access on Potomac Avenue SE; First Base Gate, with entry access on Potomac Avenue SE; Media and Suites, with entry access on South Capitol Street SE; and Right Field Gate, with entry access on First Street SE.
Gate Opening Times
For all Nationals home games, all gates will open at the following times:
First Pitch 11:05am = 9:45am Gates (80 min)
First pitch 12:05pm = 10:45am Gates (80 min)
First Pitch 1:05pm = 11:45am Gates (80 min)
First Pitch 1:35pm = 12:15pm Gates (80 min)
First Pitch 3:05pm = 1:45pm Gates (80 min)
First Pitch 4:05pm = 2:45pm Gates (80 min)
First Pitch 6:45pm = 5:30pm Gates (75 min)
Gate opening times are subject to change.
The Giving Garden presented by Carefirst
Carefirst and local non-profit Building Bridges Across the River have teamed up in an ongoing effort to provide free produce to D.C.’s underserved communities in Wards 7 & 8. Located on the rooftop across from Section 105, The Giving Garden yields crops year-round for distribution via the BBAR Farm Share Program. These crops include over 25 varieties of fruits, vegetables, and herbs.
Green Design
Nationals Park is the nation's first major professional sports stadium to become LEED Silver Certified by the U.S. Green Building Council. The facility incorporates a variety of sustainable design elements and pays particular attention to issues affecting the health of the Anacostia River, such as storm water management and minimization of water pollution.
Group Tickets
For discounts on orders of 20 or more tickets, please visit nationals.com/groups, call 202.675.NATS(6287) or email [email protected].
Guest Experience Representatives
Guest Experience Representatives are stationed throughout Nationals Park to assist guests and enforce Nationals Park rules and regulations. If someone is interfering with a guest's enjoyment of the game, a Guest Experience Representative should be contacted. Guest Experience Representatives are not permitted to solicit tips from guests. Guests are asked to report any such solicitations to a Guest Services location (see GUEST SERVICES). Guests are asked to treat Nationals Park Guest Experience Representatives and all Nationals Park staff with courtesy and respect. Feedback on the guest service experience can be sent to [email protected].
Guest Services
Nationals Park contains three Guest Services locations, which are located behind Sections 103, 131, and 320. Guest Services locations open at the same time as the Nationals Park gates and the location at Section 103 remains open until 45 minutes following the game to assist guests with lost and found items, lost or missing guests, transportation information, emergencies, accommodations for guests with disabilities and any other questions or concerns guests might have.
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Helmets
Helmets are prohibited in Nationals Park. Guests may check their helmets at Bike Valet. See GUEST CONDUCT POLICY. (Prohibited Items).
Hoverboards
Hoverboards are prohibited. See GUEST CONDUCT POLICY (Prohibited Items).
I
Identification Wristbands
Guests may obtain identification wristbands for their children. These wristbands indicate their seat location in the event they become separated from the rest of their party. Please visit any Guest Services location (Center Field Plaza, Section 131, and Section 320) to speak to a Nationals Guest Experience Representative to obtain a wristband.
Injury Disclaimer
The ticket holder assumes all risk, danger and injury incidental to the game of baseball or related activities, whether occurring before, during or after the actual play of the game, including, but not limited to: the danger of being injured by thrown or broken bats, thrown or batted balls or other objects, or by others in attendance. Please refer to the back of your admission ticket or within the Nationals Ballpark App for a more complete disclaimer. If you would like to lessen your risk, the Nationals will exchange your seat location for one in the UPPER DECK OR OTHER REMOTE AREA or, in the event of a sellout, will refund your purchase any time before the first pitch is thrown.
Inline Skates
Guests are encouraged to utilize various modes of transportation to travel to Nationals Park. Inline skating to Nationals Park can be a convenient, healthy alternative. Guests must remove their inline skates prior to entering Nationals Park. Guests will be expected to store their skates safely under their seats. Additionally, skating on "heelies" is prohibited within Nationals Park. See GUEST CONDUCT POLICY (Prohibited Items).
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Jr. Nationals Kids Club
For all kids ages 12 and younger, the Jr. Nationals Kids Club, presented by Harris Teeter, is a great way to enjoy Nationals baseball. Based on membership level, members receive a membership card with lanyard, book bag, coupon book for discounts on tickets. For details, go to nationals.com/jrnats or stop by the Jr. Nationals kiosk near the Right Field Gate at Nationals Park during any Saturday or Sunday home game prior to the end of the third inning.
K
L
Laser Pointers
Laser pointers and laser pens are prohibited inside of Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Loaded Value
Loaded Value is money added to the ticket barcode that can be redeemed at concession & merchandise stands throughout the ballpark. Loaded value is often purchased as part of a special promotion or offer. Eligible Loaded Value tickets will display the initial added value amount on the face of the printed or digital ticket. Loaded value on game tickets expires at the end of game.
Lost and Found
Lost and found items will be turned in to the Nationals Park Main Guest Services Office located adjacent to the Center Field Gate. Guests needing assistance in retrieving Lost and Found items during non-game hours may fill out a claim form on the Nationals website nationals.com/lostandfound. Lost and Found is open during game hours only.
Lost Children and Persons
Guests should report missing persons at any Guest Services location (See GUEST SERVICES for locations). Guest Experience Representatives will work closely with Nationals Park game day staff to locate the missing individual(s).
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Mascots
Mascots appear periodically in Center Field Plaza and ballpark concourses for photo opportunities with fans.
Merchandise and Apparel
See TEAM STORE.
Metal Detection
See ENTERING NATIONALS PARK.
Minor League Affiliates
Triple-A: Rochester Red Wings
Frontier Field
One Morrie Silver Way
Rochester, NY 14608
Phone: (585) 454-1001
Double-A: Harrisburg Senators
FNB Field
245 Championship Way
Harrisburg, PA 17101
Phone: (717) 231-4444
High-A: Wilmington Blue Rocks
Judy Johnson Field at Daniel S. Frawley Stadium
801 Shipyard Drive
Wilmington, DE 19801
Phone: (302) 888-2015
Low-A: Fredericksburg Nationals
42 Jackie Robinson Way
Fredericksburg, VA. 22401
Phone: (540) 858-4242
Rookie: WSH Complex League
CACTI Park of the Palm Beaches
5400 Haverhill Road
West Palm Beach, FL 33407
Phone: (561) 500-4487
Dominican Summer League Dominican Summer League Nationals
Washington Nationals Baseball Academy
Calle San Rafael #4
Carretera de Jubey
Boca Chica, Dominican Republic
Mobile Charging Units
These are available for use free of charge and located in several areas throughout the concourse at Nationals Park.
- 109
- 125
- 137
- Outside PNC
- 203 (Conference Center)
- 213
- 312
Mural
In 2019, the Washington Nationals commissioned local DC artist group, No Kings Collective, to create a unique mural that incorporated symbols of both baseball and the greater DMV. Highlights include landmarks, iconic baseball elements, and things close to Nationals’ fans hearts, like the Curly W. The mural was completed May 23, 2019.
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National Anthem Singers
Prior to each season, auditions are held to sing the National Anthem at Nationals home games. Additional information can be found online at nationals.com/anthem.
Nationals Park Kids Zone
The Nationals Park Kids Zone is specifically designed for the youngest Nationals fans. Kids 10 and under are invited to enjoy the play structure. The Nationals Park Kids Zone is located on the concourse next to the Right Field Gate. The area is open during all home games from when the gates open until the conclusion of the seventh-inning, weather permitting. All kids using the play area must be supervised by an adult in accordance with the Nationals Park supervised children policy. Please note this area may close due to weather, or for any other reason, at the discretion of the Washington Nationals.
Nats Bucks
Nats Bucks provide guests with an option to convert cash into a form of loaded value ticket that can be used at concession & merchandise stands throughout the stadium. The barcode on a Nats Buck ticket stores the value associated with the amount purchased. Nats Bucks exist only in the form of hard tickets an can be purchased inside the ballpark at the Advance Sales windows in Centerfield Plaza or at the Guest Services locations behind sections 131 & 319.
NATS PLUS
NATS PLUS is a membership program for all full, half, quarter, and premium Plan Holders. NATS PLUS Members enjoy the best benefits package in Major League Baseball. Members receive unparalleled exclusivity, savings, and convenience. For more information on NATS PLUS, go to nationals.com/NATSPLUS, call 202.675.NATS(6287), email [email protected], or visit the Plan Holder Lounge located behind Section 139.
Navy Yard Memorial Plaque
In September 2013, the community came together in response to the shooting at the Washington Navy Yard. On Opening Day 2014, a private plaque unveiling was held for the victims’ families in Center Field Plaza. Ceremonies were dedicated to honoring and remembering the lives lost, as well as recognizing and celebrating the resolve and compassion demonstrated by so many in the aftermath of the tragedy.
Netting
See the Washington Nationals Seating Map at nationals.com/seatmap for precise locations that contain netting.
Noisemakers
Noisemakers not provided by the Nationals. This includes but is not limited to can-operated air horns, sirens, kazoos, whistles, and personal safety alarms. Note: Guests entering the ballpark with a personal safety alarm will be given the option of securing the device in their vehicle if they drove to the ballpark or securing it at one of the Binbox locations. See GUEST CONDUCT POLICY. (Prohibited Items).
Nursing Lounge
The Nursing Lounge is a fully dedicated space for nursing mothers at Nationals Park. Located adjacent to Section 223, the air-conditioned lounge includes TVs, comfortable chairs for mothers, diaper changing stations, refrigeration units, a play area for toddlers, and electrical outlets. Nursing mothers are not required to use this space.
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Official Game
A game is official after five innings have been completed (4 1/2 innings if the home team is ahead).
Out-Of-Town Scores
The out-of-town scoreboard is located in right-center field on the outfield wall.
Outside Food and Beverage
Single-serving food items may be brought into the Nationals Park, as long as they are contained in one of the approved bags under the Nationals current bag policy, or carried in your hands so the food items can be safely screened by security. Metal or glass containers of any kind (except for clear, factory-sealed or empty, plastic water bottles, no larger than one liter, juice boxes, insulin containers, and baby food) are prohibited at Nationals Park. Only one water bottle per person will be permitted. For the safety of everyone, no frozen water bottles will be permitted into Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
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Parking
For information regarding parking at or around Nationals Park, go to nationals.com/parking.
Party Suites
Ten party suites are located on the Suite Level down the left field line. Each party suite accommodates up to 40 guests. All suites are equipped with a private temperature-controlled indoor lounge with high-top tables and bar stools, refrigerator, ice maker, outdoor balcony seating, high-definition flat screen televisions, and a telephone for your convenience. Each ticket provides access to the interior portion of the FIS Champions Club. Package includes four guest passes and four VIP garage parking passes. Call 202.675.NATS(6287) or email [email protected] for more information.
PNC Diamond Club
Located between the dugouts and close to all the action, the PNC Diamond Club seats boast some of the best sightlines in Nationals Park. The PNC Diamond Club seats feature access to the PNC Diamond Club, along with all-inclusive food, draft beer, and house wine. Expanded food service options include "Grab & Go Stations," a "Snack Attack Station" and enhanced in-seat service. The PNC Diamond Club seats are the ideal place to host special clients, employees, family, or guests. For ticket information, contact 202.675.NATS (6287) or [email protected]. For information on hosting a private event in the PNC Diamond Club on a non-gameday, please visit nationals.com/events.
Pocket Schedules
Nationals pocket schedules will not be available for the 2024 season. Printable 2024 schedules can be found online at nationals.com.
Police and Security
For the safety and convenience of all Nationals Park guests, police and official security personnel are stationed throughout Nationals Park. In the event of an emergency, guests should notify the nearest Guest Experience or Event Security team member or visit any Guest Services location. See GUEST SERVICES.
Privacy
The Nationals have established an offline privacy policy in order to make clear to you how we collect, use, and share the personal information you may provide to us. To view the Nationals Offline Privacy Policy, visit mlb.com/nationals/privacy-policy/offline.
Private Events
See NON-GAMEDAY EVENTS or visit nationals.com/events. For in-game private events, contact 202.675.NATS(6287) or [email protected].
Prohibited Items
See GUEST CONDUCT POLICY. (Prohibited Items).
Promotions
For the current promotional schedule, visit nationals.com/promotions.
Publications
The Nationals offer an array of first-class publications to inform and entertain Nationals Park guests. Nationals Magazine is the official game day program of the Nationals. Nationals Magazine is available online at nationals.com/publications. The Washington Nationals Yearbook takes an in-depth look at the current season and is available for purchase at the Team Store.
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Raffle (50/50)
The 5050 Raffle at Nationals Park is an integral part of the fan experience during all regular and postseason home games, offering fans a chance to win big cash prizes while supporting Washington Nationals Philanthropies, the official charitable arm of the Washington Nationals. Fans purchase raffle tickets for a chance to receive a cash prize of half the jackpot, while the other half fuels the community impact work of Nationals Philanthropies. One lucky fan with the winning number will win 50% of that game’s raffle proceeds while the other half of the proceeds will benefit the foundation and its initiatives that serve District of Columbia residents, including its signature program – the Washington Nationals Youth Baseball Academy. The winning ticket number will be announced in the middle of the eighth inning and posted on nats4good.org/5050. The holder of the winning ticket does not need to be present at the time of the drawing in order to win. The odds of winning a raffle depend on the number of tickets purchased. You must be 18 years of age or older to purchase raffle tickets and win prizes. Raffles will be held at all home games. Tickets will be sold from when gates open through the middle of the seventh inning by limited roving sellers and at kiosks throughout the ballpark. Tickets are also available for purchase online from anywhere within the District of Columbia by visiting nats4good.org/5050. Tickets can be purchased with cash, debit cards, and credit cards at the following prices: 5 tickets for $10, 20 tickets for $20, 100 tickets for $40, and 300 tickets for $100. Please see nats4good.org/5050 for more information and to purchase tickets online.
Railings
For the safety of everyone at Nationals Park, guests are asked to refrain from sitting, standing, or leaning on Nationals Park railings. See GUEST CONDUCT POLICY. (General Guidelines).
Rain Delays or Postponed Games
The right to delay the start of a game rests with the home club. Once both team managers meet with the home plate umpire and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in-Chief has sole and unquestioned authority to determine whether and when play is halted, when play will resume, and whether and when a game will be terminated due to bad weather or unsafe playing conditions. Even with inclement weather, the Nationals will make every effort to play scheduled games. Visit nationals.com/rain for more information.
Ramps
There are two ramps at Nationals Park, both of which access the four public levels of Nationals Park. The ramps are located behind Sections 107 and 131.
Recycling
The Nationals have a multi-faceted ‘Green’ program which extends throughout our organization. To encourage guests to recycle and create a sustainable ballpark, Coca-Cola Fan Cans can be found throughout Nationals Park. These cans are designated single-stream recycling containers for paper, plastic, aluminum, and cardboard. The Nationals are the first MLB Ballpark to feature Reverse Vending Machines. Located in Center Field Plaza and behind the Swing Big Beer Pen, guests can utilize these machines to recycle aluminum cans and plastic cups and receive rewards for their participation in green activities. In addition, the Nationals actively recycle pallets and metals.
Red Carpet Rewards Center
The Red Carpet Rewards Center is located in the Center Field Plaza (across from the escalators leading to the Budweiser Terrace), adjacent to the Right Field Gate. This redemption center serves as the location for all Nationals Season Plan Holders to pick up their Red Carpet Rewards marketplace and auction items. The Red Carpet Rewards Center is open every game starting 80 minutes prior to first pitch (75 minutes for 6:45pm games) and closes at the conclusion of the fifth inning. Season Plan Holders can email [email protected] with any questions.
Reentry Policy
Guests may not exit and re-enter Nationals Park using the same ticket. Guests should contact a Guest Experience or Event Security supervisor with any questions or concerns. Guests who leave Nationals Park at any time (without the authorization of a gate supervisor) will not be permitted to re-enter. Also see SMOKING & TOBACCO.
Resale of Tickets/Scalping
Resale of tickets in public spaces is strictly prohibited by the Nationals and District of Columbia law. Violators are subject to arrest and prosecution by the D.C. Metropolitan Police Department. Guests are encouraged to only purchase tickets from authorized sellers, as tickets sold on the secondary market may be invalid or counterfeit and guests will not be eligible for refund from the Washington Nationals.
Retired Numbers
On April 15, 1997, former Commissioner Allan H. "Bud" Selig announced the baseball-wide retirement of Jackie Robinson's uniform number 42. Robinson's number is displayed on the Terrace Level façade. On June 18, 2022, the Washington Nationals retired Ryan Zimmerman’s uniform number 11. Zimmerman was drafted in 2005 and went on to play 16 seasons with the Nationals.
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Salute to Service
The Nationals offer premium seating in the exclusive Terra Club for select military groups during every game, providing a special experience for wounded veterans, active duty service members, and their families. Honorees are recognized on NatsHD at the end of the third inning. Tickets are allocated through military hospitals and support organizations and are not available for individual distribution.
Scalping
See RESALE OF TICKETS/SCALPING.
Scoreboard Messages
Nationals guests wishing to display general welcome, birthday, and/or anniversary messages on the NatsHD scoreboard may do so by making a $100 donation to the Washington Nationals charitable foundation, Washington Nationals Philanthropies, at least 24 hours prior to the start of the game they wish to have their message appear. Scoreboard messages will be displayed during the middle of the fifth inning. Guests interested in ordering a scoreboard message must visit nats4good.org/scoreboard to place their order. To secure your group name on the Nationals Scoreboard, email [email protected].
Season Plan Holder Center
The Season Plan Holder Center is located behind Section 139 on the Main Concourse. This service area is the main hub for all Nationals Season Plan Holders. The Season Plan Holder Center is open every game, starting 90 minutes prior to first pitch, and closes at the conclusion of the fifth inning. Season Plan Holders may stop by to speak with a Ticket Service Representative about their account, meet their rep, load eCASH, and more. You may also contact Nationals Ticket Services on non-gamedays by calling 202.675.NATS(6287) or emailing [email protected].
Seating Policy
The Nationals are committed to providing an affordable, guest-friendly, high-quality entertainment experience in a world-class facility. In order to ensure that all guests receive the value of their ticket purchase, only the person with a valid game ticket to a particular seat will be able to occupy that seat. Nationals’ staff will be checking tickets to safeguard each guest’s individual ticket purchase. Illegal use or tampering with a valid ticket may lead to additional penalties, including removal from the ballpark.
Segways
Segways are defined as a mobility device under the Americans with Disabilities Act. Guests with mobility limitations may operate Segways inside the ballpark, provided they do so in a safe manner that does not create risk of injury to the operator or to other guests. Segways are not permitted to travel at a speed faster than the speed of a standard motorized wheelchair. Nationals Park does not rent or provide Segways for guests to use. Nationals Park team members cannot take responsibility for or provide storage for Segways.
Self-Defense Sprays
Self-defense sprays, including, without limitation, pepper spray and mace may not be brought into Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Sensory Kits
The Nationals are proud to offer sensory kits available for guests with sensory needs during Nationals home games. Sensory kits may be signed out at our Main Guest Services located in Centerfield Plaza – the kits include:
- Noise Reducing Headphones
- Fidget Tools
- Lanyard
A valid government-issued ID will be held until the kit is returned.
Sensory Room
The Sensory Room, located near Section 140, is a room built to ensure the best guest experience for those with sensory needs. Guests may checkout a sensory bag from main guest services, located in Centerfield Plaza.
Shirley Povich Media Center
The press box in Nationals Park is named the Shirley Povich Media Center in honor of the late Hall-of-Fame baseball writer. A longtime friend of Nationals Principal Owner Theodore N. Lerner, Povich entertained fans with his daily musings in ”This Morning with Shirley Povich” and his writings on baseball. Nationals Park’s state-of-the-art video and audio system is an integral component of the Shirley Povich Media Center.
Signs
See GUEST CONDUCT POLICY. (Banners & Signs).
Single-Game Tickets
Need help purchasing Single-Game Tickets, or have questions? Call 202-675-NATS(6287) and select menu option 2. Nationals representatives will be available to assist you between 9 a.m. and 5 p.m., Monday through Friday.
Smoking & Tobacco
Nationals Park is a completely non-smoking and tobacco-free facility, per District of Columbia law. There is no exception for electronic cigarettes or any other type of smoking device, nor smokeless tobacco or any other type of marijuana or tobacco product.
Spring Training
The Nationals get things started each spring at CACTI Park of the Palm Beaches in West Palm Beach, Florida, and fans are encouraged to enjoy some sun and join friends and neighbors for Grapefruit League action. Those interested in ticket information can call the Tickets.com office at 888.632.NATS(6287) or visit nationals.com/spring.
Statues
World-renowned husband and wife artists Omri Amrany and Julie Rotblatt, along with Jody Rotblatt, Sean Bell, and Oscar Leon, worked hundreds of hours to bestow on Nationals Park the likes of Josh Gibson, Frank Howard, and Walter Johnson in white bronze. These Negro League Baseball, Major League Baseball, and D.C. sports icons have staked their claim near Home Plate Gate where they can be seen, admired, and discussed by all who enter the gates of Nationals Park. Known for many types of art mediums, the team from the Fine Art Studio of Rotblatt-Amrany in Highwood, Ill. has created such artistic immortalizations as Michael Jordan, "Magic" Johnson, Gordie Howe, Ty Cobb and – Mr. Take Me Out to the Ballgame himself – Harry Caray.
Stella Artois Bar
The Stella Artois Bar is located on the Main Concourse near Sections 112 and 113 and is open to all fans. For information on hosting a private event in the Stella Artois Bar on a non-game day, please visit nationals.com/events.
Strollers
Strollers are permitted in all concourse areas at Nationals Park. Strollers that are unable to fold and fit under a Nationals Park seat must be checked at a Guest Services location (Center Field Plaza, or behind Sections 131 or 320). If a guest has a stroller that, once folded, will fit under a Nationals Park seat, he/she will be permitted to take it to their seat. The Nationals are not responsible for the stroller if it has not been checked.
Suggestions
Fans looking to make a suggestion or give the Nationals feedback can do so by visiting Main Guest Services located in Centerfield Plaza. Guests may also email suggestions to [email protected].
Suites
The Washington, Lincoln, and Jefferson Suites deliver some of the most breathtaking sightlines in Nationals Park. Boasting a private and intimate atmosphere, each suite features leather chairs surrounded by granite-top tables, porcelain tile flooring, and fine woven carpeting. The 55-inch flat screen HD-television over a marble-top wet bar enhances the condominium atmosphere. Retractable glass doors open up to three tiers of outdoor seating and offer a stunning view of the playing field.
Located on the Suite level, you will find our club spaces designed to accommodate all guests from large organizations to family-sized packages:
- Club 24: Enjoy the intimacy and luxury of the Suite level with your company’s own private four-seat theater box and dedicated dining table.
- K Street Boxes: Matches the excitement of the Club 24 space, offering you all of the amenities of a season-long suite in a four-seat theater box.
- Silver Slugger Suite: Host your next corporate function or family outing in our most contemporary club group space.
- Club 3 & Gold Glove Club: Enjoy smaller Season Plans in an all-inclusive suite atmosphere.
Call 202.675.NATS(6287) or email [email protected] for more information. For information on hosting a private event in these spaces on a non-gameday, please visit nationals.com/events.
Supervised Children Policy
At Nationals Park the safety and enjoyment of all of our fans is our top priority. Nationals Park requires that children be supervised by a responsible person at all times. Please note the following:
- Children below the age of 14 will NOT be permitted to enter Nationals Park to attend a baseball event or attend a Nationals Park ballpark tour unsupervised.
- Children below the age of 14 MUST be accompanied by a responsible person age 16 or older.
A responsible person is defined as an individual age 16 or older who exhibits all of the behaviors expected of them in accordance with the Nationals Park code of conduct policies.
- Responsible person(s) supervising a child below the age of 14 must remain with the child at all times while at Nationals Park.
- Groups failing to abide by this policy may be asked to leave.
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Team Store
Guests can purchase Nationals merchandise and apparel at any of the ballpark’s Team Stores and at portable booths along the concourse. Team Stores can be found in the following locations:
The Main Team Store, located in the Center Field Plaza, is accessible throughout the year.
On non-game days, hours of the Main Team Store are 10 a.m.– 4 p.m., Monday through Saturday. On evening (7:05 p.m.) game days, the Main Team Store will open at 11 a.m. and close at 4 p.m. to the public. All Team Stores will close by the conclusion of each game.The following stores can be accessed once gates have opened:
Terra Club
Suite Level behind home plate
Section 115 Authentics Store, Behind Home Plate, Section 131, Section 140, Section 234, and Section 304
Booths are located behind Sections 107 and 114.
Televisions and Radios
Personal, battery-powered televisions and radios may be brought into Nationals Park, though the use of headphones is required.
Terra Club
Inside the Terra Club, members enjoy sophisticated comfort, exceptional service, and enhanced amenities, highlighted by complimentary gourmet chef's tables and all-inclusive draft beer and house wine amidst the elegance of a fine dining setting. This private club also includes two window walls that offer an insider's view of the home batting cage and press conference room. For information on hosting a private event in the Terra Club on a non-gameday, please visit nationals.com/events.
Ticket Services
Located at the Center Field Box Office for the duration of the 2024 season, Ticket Services provides assistance to guests on gamedays beginning 2.5 hours prior to first pitch. Guests with questions regarding accessible ticketing accommodations, ticket entry problems, and other ticket-related issues should report to Ticket Services for assistance.
Ticket Services Hotline
Partial Season Plan Holders can contact the Ticket Service Hotline at 202-675-NATS(6287) for any questions regarding their account. Hotline hours are Monday-Friday 8:30 a.m.–5:30 p.m. and 2 hours before first pitch through the end of the first inning on game days. Partial Season Plan Holders may also contact Ticket Services via email at [email protected].
Tours
For tour information and on sale, please visit nationals.com/tours.
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ULTRA Loft
Located above the Budweiser Brew House in Center Field Plaza, fans may enjoy the game in this area on a first-come, first-serve basis
Umbrellas
Small, collapsible umbrellas that fit in a bag of the maximum allowed size are allowed in Nationals Park. Any umbrella that blocks sightlines or becomes a nuisance for any reason to other guests is not permitted. Guest Experience Representatives reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance. See GUEST CONDUCT POLICY. (Prohibited Items).
Ushers
See GUEST EXPERIENCE REPRESENTATIVES.
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Vaccination (COVID-19)
The Washington Nationals follow the most up-to-date state and federal guidelines regarding vaccination policies. Any individual entering Nationals Park is expected to comply with these guidelines. Anyone who does not comply with these guidelines may be asked to leave.
Visiting Team Fans
Visiting team fans are Nationals Park guests. Harassment of the visiting team or their fans will not be tolerated and may result in ejection. See GUEST CONDUCT POLICY. (General Guidelines).
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Walk
Nationals Park guests are encouraged to visit D.C.'s other attractions on their way to the ballpark. The revitalized Navy Yard and Southwest Waterfront areas (Green Line) feature several new restaurants within walking distance of Nationals Park. Guests can also take the Orange/Blue/Silver Line to the Capitol South Metro and walk to Nationals Park along New Jersey Ave to M Street, or exit at the Eastern Market station near the restaurant and retail offerings along Barracks Row’s 8th Street SE. Those interested in more information should visit nationals.com/waytogo.
Washington Nationals Philanthropies
Washington Nationals Philanthropies is the official charitable arm of the Washington Nationals. Its mission is to champion opportunities for all residents of the Greater Washington region to thrive by inspiring investment in the community. The organization delivers on this commitment by spurring investment in community-based programs that address the disparity of opportunity for residents of the region across a variety of needs. Since 2007, the foundation has issued over $6.6 million in grants to local organizations. Through its signature program, the Nationals Youth Baseball Academy, the organization operates year round holistic youth development and baseball instruction activities. Since 2013, the organization has invested $42 million for facility construction and annual programming through the Academy. For more information about Nationals Philanthropies, visit nats4good.org.
The foundation offices are located at Nationals Park and are staffed year-round. To reach a staff member, email [email protected].
Tax ID Number: 34-2034830
Washington Nationals Youth Baseball Academy
The signature program of Washington Nationals Philanthropies, the Washington Nationals Youth Baseball Academy, uses baseball and softball as vehicles to foster positive character development, academic achievement, and improved health among youth living in underserved communities in Washington, D.C. The Academy operates out of a nine-acre education and recreation campus constructed in the Ft. Dupont Park neighborhood in Ward 7. Programming includes year-round afterschool enrichment for Scholar Athletes in grades 3 through 8, baseball and softball development programs, and food access through a weekly farmers market. For more information visit nationalsacademy.org.
Washington Nationals Youth Baseball Academy is located at: 3675 Ely Place, SE | Washington, DC 20019. To reach a staff member, please call: 202.827.8960 Ext. 6014.
Water Bottle Fillers
Water bottle fillers are located throughout the ballpark for your convenience to refill your reusable water bottles.
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Water Fountains
Available at Nationals Park and located in several locations on the concourse and on each level.
Weapons and Firearms
Weapons (including, without limitation, pocket knives) and firearms of all kinds are prohibited from entering Nationals Park. See GUEST CONDUCT POLICY. (Prohibited Items).
Wheelchairs
If you are in need of a wheelchair, please see any game day team member or visit any Guest Services location to request assistance.
Will Call
Will Call drop-off & pick-up is not available for the 2024 season. As a result, you will need to find alternative options to distribute physical hard tickets to any groups or individual persons. Please note, tickets can be forwarded via the MLB Ballpark app instantly to another email address at no additional cost.
Wireless Internet Access (WiFi)
Wireless services are free to all guests who visit Nationals Park. Most cellular carriers will automatically join you to the Wifi network; if not please look for Nationals Park Fans when you go to the wireless settings on your device. There is no username or password required but you will be presented with a splash page that needs to be acknowledged prior to using the service.
If you experience any issues with the wireless services please text “NATS” along with a brief description of the issue and the location to 202-980-4357 or visit any one of our Guest Services locations.
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You
You, our guests, are the focus of everything the Nationals do. Nationals employees are here to make your Nationals Park experience a special and memorable one. We welcome your comments and suggestions at any of our Guest Services locations or via e-mail at: [email protected].